We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites by Hilton Phoenix Airport at 24th Street

Hotel deals
Hotel website
2333 East Thomas Road, Phoenix, AZ 85016
Special Offer
Family Fun in PHX
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Embassy Suites by Hilton Phoenix Airport at 24th Street
Professional photos View all
Browse nearby
Embassy Suites by Hilton Phoenix Airport at 24th Street
Add Photo Write a Review

596 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    171
    145
    115
    100
    65
See reviews for
164
93
40
221
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (596)
  • Mar-May only
    (203)
  • Jun-Aug only
    (168)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (130)
All months
Clinton, Maryland
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I traveled to this hotel for business. It doesn't look like much when you arrive and it is in a working class neighborhood but it is really a good hotel. The service was excellent. The desk clerks very helpful and housekeeping very good. It is an older hotel and contrary to other Embassy Suites the center patio area was open,... More 

Was this review helpful? Yes
Buckinghamshire, United Kingdom
3 of 5 stars Reviewed 5 days ago NEW

Stayed overnight after flying in from London. Staff very pleasant, food ( Breakfast) and pool great. Stayed here 12 years ago and it feels like it has never been revamped. Okay for the price and a one night stay.

Was this review helpful? Yes
Miami, United States
2 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel for one night and was given a nightly rate, the following morning as I was leaving right before 11:00 AM I was approached by a cleaning lady letting me know that she had tried to clean the room but that I was sleeping. I did not check out and to my surprise I was billed... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent visit at our hotel. Thank you so much for your feedback and I am terribly sorry to see that your stay did not meet your expectations. We do not bill guests if they did not stay. Additional charges are charged when there is damage to a suite,... More 

Travelers are raving about these Phoenix hotels

Knoxville, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After arriving in Phoenix 9 hours late on Greyhound, at 2 in the AM I didnt want to go all the way out to Mesa, another hour. So asked the Cab driver for a safe, clean, close hotel. Embassy Suites by Hilton at 24th and Thomas, could not have been more welcoming. Night Guard walked me to my room, I... More 

Was this review helpful? Yes
Tonganoxie, United States
1 review
5 of 5 stars Reviewed 1 week ago

Could not have received better service. All staff is professional and makes you feel special. Stayed 6 days and enjoyed each one. The made to order breakfast separates them from the usual grab and go "buffets". And the evening get togethers proved to be a great time to network and unwind.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Albuquerque, New Mexico
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are fling to Phoenix, consider this Embassy Suites. The suites are spacious with a separate bedroom/living room area, and small kitchenette area (mini fridge, coffee maker, and microwave). Great for families. The best part is the made-to-order breakfast - all you can eat.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Austin, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

We selected this hotel because of its proximity to the airport. The area is definitely less than desirable. This hotel is very run down and dirty. All rooms are accessible from the outside which I never like for safety reasons. Our "non-smoking" room reeked of smoke. We left immediately and got our money refunded.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent visit at our hotel. Thank you so much for your feedback and I am terribly sorry to see that your stay did not meet your expectations. We are the original Embassy Suites and only 1 of 11 with the same style setup with the open atrium and... More 

Sanger, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

This locations should lose it's Embassy Suites Branding. It's in the ghetto, and they ensure you know they have zero liability if anything happens during your stay. They have more signage letting you know this than for anything else. I'd rather sleep in my car at the airport than stay here again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you so much for your feedback and I am terribly sorry to see that your stay did not meet your expectations. We are located in a residential neighborhood rather than a commercial neighborhood like most properties. We provide the same signage as... More 

Northern Virginia
Level Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Thankful they let us check in early since we arrived in Phoenix in the morning. Very friendly front desk staff. There appeared to be plenty of security. Breakfast was good, no hot buffet, all the hot food was made directly by the cook. I've stayed at many Embassy Suites but this was the first with outside rooms. It was quite... More 

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you for your feedbackand I am very happy to see that you enjoyed your stay with us. Thank you again for staying with us and I hope that you will choose to stay with us again in the future when your travels... More 

Questions? Get answers from hotel staff and past guests. Ask a question

115 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Bathroom (1)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (8)
Viewed
Dining (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (80)
Viewed
Hotel & grounds (16)
Viewed
Business center/function rooms (10)
Viewed
Dining (8)
Viewed
Pool/beach area (6)
Viewed
Room/suite (22)
Viewed
Bathroom (2)
Viewed
View from room (3)
Viewed
Other (13)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Phoenix hotels
Camelback East
Embassy Suites by Hilton Hotel Phoenix Biltmore
Camelback East
DoubleTree Suites by Hilton Phoenix
Paradise Valley
Embassy Suites by Hilton Phoenix-Scottsdale
Show Prices
Show Prices
Show Prices
Camelback East
Homewood Suites by Hilton Phoenix - Biltmore
Camelback East
Holiday Inn & Suites Phoenix Airport North
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Ready to book?
Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay