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Embassy Suites by Hilton Phoenix Airport at 24th Street

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2333 East Thomas Road, Phoenix, AZ 85016
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Embassy Suites by Hilton Phoenix Airport at 24th Street
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Embassy Suites by Hilton Phoenix Airport at 24th Street
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600 Reviews from our TripAdvisor Community

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Traveler rating
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    65
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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4 of 5 stars Reviewed yesterday NEW

Excellent value, excellent restaurant recommendations from staff. I have had many trips to this area and this time I needed a central location to make sales calls from and this location was easy to find, park and customers know the location well. I'll stay here again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Ft. Mohave, United States
4 of 5 stars Reviewed 2 days ago NEW

I saw some of the reviews which were not very good. But, we needed to stay close to the hospital so chose to stay here. The rooms were very nice and big with all you could ask for. They were clean and neat and the staff was great. Only thing was they had no access to the AZFox Network so... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you for your feedback and I am very happy to see that you enjoyed your stay with us. Thank you again for staying with us and I hope that you will choose to stay with us again in the future when your... More 

Tucson, United States
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel on a Friday night. Had a great time at the free reception in the evening and had the free cook-to-order breakfast the following morning. Jr. the cook was great, very friendly and fast. The room was clean and the hotel staff were great. I look forward to staying at this hotel in the future. This... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you for your feedback and I am very happy to see that you enjoyed your stay with us. Thank you again for staying with us and I hope that you will choose to stay with us again in the future when your... More 

El Paso, Texas
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very nice. Enjoyed the evening reception and breakfast bar offered. Pool and hot tube made the evening extra nice. Location of hotel is great, close to many things to do in downtown Phoenix. Will stay again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you for your feedback and I am very happy to see that you enjoyed your stay with us. Thank you again for staying with us and I hope that you will choose to stay with us again in the future when your... More 

Clinton, Maryland
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I traveled to this hotel for business. It doesn't look like much when you arrive and it is in a working class neighborhood but it is really a good hotel. The service was excellent. The desk clerks very helpful and housekeeping very good. It is an older hotel and contrary to other Embassy Suites the center patio area was open,... More 

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you for your feedback and I am very happy to see that you enjoyed your stay with us. Thank you again for staying with us and I hope that you will choose to stay with us again in the future when your... More 

Buckinghamshire, United Kingdom
3 of 5 stars Reviewed 1 week ago

Stayed overnight after flying in from London. Staff very pleasant, food ( Breakfast) and pool great. Stayed here 12 years ago and it feels like it has never been revamped. Okay for the price and a one night stay.

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you for your feedback and I am very happy to see that you enjoyed your stay with us. We have done quite a few renovations from the past 2 years. We have renovated our pool and atrium area, lobby, restaurant, chairs in... More 

Miami, United States
1 review
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one night and was given a nightly rate, the following morning as I was leaving right before 11:00 AM I was approached by a cleaning lady letting me know that she had tried to clean the room but that I was sleeping. I did not check out and to my surprise I was billed... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent visit at our hotel. Thank you so much for your feedback and I am terribly sorry to see that your stay did not meet your expectations. We do not bill guests if they did not stay. Additional charges are charged when there is damage to a suite,... More 

Travelers are raving about these Phoenix hotels

Knoxville, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After arriving in Phoenix 9 hours late on Greyhound, at 2 in the AM I didnt want to go all the way out to Mesa, another hour. So asked the Cab driver for a safe, clean, close hotel. Embassy Suites by Hilton at 24th and Thomas, could not have been more welcoming. Night Guard walked me to my room, I... More 

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you for your feedback and I am very happy to see that you enjoyed your stay with us. Thank you again for staying with us and I hope that you will choose to stay with us again in the future when your... More 

Tonganoxie, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Could not have received better service. All staff is professional and makes you feel special. Stayed 6 days and enjoyed each one. The made to order breakfast separates them from the usual grab and go "buffets". And the evening get togethers proved to be a great time to network and unwind.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you for your feedback and I am very happy to see that you enjoyed your stay with us. Thank you again for staying with us and I hope that you will choose to stay with us again in the future when your... More 

Albuquerque, New Mexico
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are fling to Phoenix, consider this Embassy Suites. The suites are spacious with a separate bedroom/living room area, and small kitchenette area (mini fridge, coffee maker, and microwave). Great for families. The best part is the made-to-order breakfast - all you can eat.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you for your feedback and I am very happy to see that you enjoyed your stay with us. Thank you again for staying with us and I hope that you will choose to stay with us again in the future when your... More 

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