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All 174 Phoenix hotels

Embassy Suites Phoenix Airport at 24th Street

3.0 of 5 Hotel   |   2333 East Thomas Road, Phoenix, AZ 85016 (Camelback East)
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Ranked #83 of 174 Hotels in Phoenix
A recent review
5 of 5 stars reviewed 5 days ago
Kirk M Albuquerque, United States
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446 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Albuquerque, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I would definately stay here again. The acommodations were excellent. The staff was welcoming. The ground were well maintained.Stayed at the the hotel for business but would definately stay for pleasure. Great Value!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

Thank you for your feedback. I am happy to hear that you have enjoyed your stay with and it was our pleasure to serve you as our guest. We hope to see you again when your travels bring you back to the Phoenix area. More

Largo, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I was disappointed with this property. The exterior looks run down and not what I expected to see when I arrived. The lobby was nice, but small. The elevator that we took to our room needed to be upgraded. This is an open concept where you enter your room from the outside. The atrium is open with no roof. When... More

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Lisle, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

This hotel is a little outdated in terms outward appearances but it is very clean and you cannot beat the value! The pool is excellent if you are taking kids on your trip. We stayed at another hotel during our stay and their pool was tiny, Embassy's pool is large, clean and very relaxing. WE spent most of our stay... More

Review collected in partnership with Embassy Suites Hotels

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Tucson, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Hotel staff was friendly, rooms very clean and the breakfast was great with cooks ready to make you a breakfast of your choice. Shuttle to Celebrity Theater a big plus, no hassle with driving and parking.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Sachse, Texas
Top Contributor
120 reviews 120 reviews
37 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed 1 week ago

Bad, bad, bad, Air conditioners dont work, the rooms smell and are old and are ectremely hot. The Hotel has no roof in the Atrium and the heat is horrible, all the rooms are the same and is not worth the money. This Hotel has not been remodeled sonce the 1970. Dont stay here!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you so much for your feedback and I am terribly sorry to see that your stay did not meet your expectations. We are a bit different style of Embassy Suite than most. We are 1 of 11 that have the exterior entances... More

El Paso, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel is very old and rooms need major overhauls in updating. In our room, the AC didn't work very well and it was very humid in the room. The bathrooms are also small and the vanity where the sink is reminded me of a 1970's vanity counter. The kitchenette was barely functional. All the drawers were sealed shut.

Review collected in partnership with Embassy Suites Hotels

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Wasilla, Alaska
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

On September 8, 2014, I was up early 5am to get to the airport. I was awakened several times during the night due to a major thunder storm. When I was loading my luggage in the rental car I was getting soaked and out of the darkness comes the shuttle driver Jacob Hoppe. He said "Please don't follow your GPS... More

Was this review helpful? Yes 2
Victoria, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Everyone was helpful -- the receptionist lent me a pair of scissors to cut tags off clothing I had bought so I could wear it to dinner. When a vending machine was not accepting bills the lady in the shop in the lobby offered to deliver a bottle of water to my room. Breakfast was good with all bases covered,... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Top Contributor
64 reviews 64 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is on the older side, but still nice enough. The bathroom was old and worn, but the bed and pillows were so comfortable. It is convenient to catch a shuttle to the airport. Every time I have an early morning flight out of Phoenix, I stay here. The shuttle has always been on time, with a professional driver... More

Was this review helpful? Yes 1
Rio de Janeiro, Rio de Janeiro, Brazil
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent a month in this hotel and it was really good indeed! Breakfast cook-to-order with very friendly service, cleaning service always there, shuttle bus service very helpful and nice! Some of my friends suites had problems, but the staff was always ready to help and fix whatever went wrong. The bed is very comfortable, the shower is ok, the... More

Was this review helpful? Yes 3
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

Thank you for your feedback. I am happy to hear that you have enjoyed your stay with and it was our pleasure to serve you as our guest. Our staff greatly appreciates your kind comments and we all hope to see you back one day in the future. More

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Additional Information about Embassy Suites Phoenix Airport at 24th Street

Address: 2333 East Thomas Road, Phoenix, AZ 85016
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Phoenix Airport at 24th Street 3*
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Also Known As:
Embassy Suites Phoenix Airport At 24th Street Hotel Phoenix
Phoenix Embassy Suites

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