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Embassy Suites Phoenix Airport at 24th Street

3.0 of 5 2333 East Thomas Road, Phoenix, AZ 85016
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Embassy Suites Phoenix Airport at 24th Street
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Embassy Suites Phoenix Airport at 24th Street
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504 reviews from our community

Traveler rating
    147
    120
    99
    84
    54
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130
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188
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oklahoma City, Oklahoma
Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Not sure what this hotel before it was an Embassy, but it needs work. The area around the hotel does not appear to be that safe, yet the gates are frequently left open. The pool and grounds are attractive, the rooms not so much for the price. The furnishings are newer, but the old smell and the fact the AC... More 

Was this review helpful? Yes
Reno, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel has the friendliest staff, and provides an overall wonderful time. From the time of arrival, you feel welcome and safe, and the amenities are wonderful. Fabulous pool, wonderful food, and the Manager's Reception was lots of fun. I will stay here again for sure!

Review collected in partnership with Embassy Suites Hotels

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Boston, United States
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This property is where we were put up due to a mechanical issue with our flight through Phoenix Sky Harbor. The property has very spacious rooms, although they are showing their age. That being said, for a short overnight this was perfectly adequate and we had no real complaints.

Was this review helpful? Yes 2
Memphis, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Clean property with some nostalgic atmosphere. Reminiscent of the days of smaller hoteliers. Nice on-location café/bar and open air swimming pool. Convenient to Sky Harbor airport. Good for short overnight stay or could be fun for longer business trip.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Parsippany, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel transportation(van) will pick you up at the airport or car return center. The hotel provides transportation to local restaurants. We always go to Tee Pee or Bario's (mexican food). The staff are always friendly, rooms are nice, pool is pretty!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
princeton
Contributor
16 reviews 16 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Due to a storm, my family was forced to overnight in Phoenix, unexpectedly. I picked the Embassy Suites because I was familiar with the chains' suite layout. Embassy is a true suite, with a door between - good separation of kids for our single night. We enjoyed eating in their restaurant and taking advantage of their Happy Hour. Their courtyard... More 

Was this review helpful? Yes 1
Sarnia, Canada
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed for 4 nights. Our room was on the 5th floor. Our room had a nice sitting area with TV and mini fridge and sink/counter area. The king size bed was very comfortable. I found the bathroom small in comparison to the rest of the room. They served a very good breakfast and staff there were... More 

Was this review helpful? Yes 1
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

Thank you for your feedback. I am happy to hear that you have enjoyed your stay with us. It was our pleasure to serve you as our guest. We hope to be able to see you again in the future. More 

Wasco, Oregon
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This is not a new hotel! But the rooms are bigger than usual, and the happy hour and breakfast were phenomenal! What didn't we like? Trying to get into our room! The old key readers don't work, and even the maids couldn't get in. :( My husband went to the office three separate times, and they kept giving him new... More 

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

Thank you for your feedback. I am happy to hear that you have enjoyed your stay with us. I do apologize for the inconveneniece with the keys to your suite. Thank you again for choosing to stay with us and we look forward ti seeing you again in the future. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel was on a list provided for a wedding. I will never stay at this location again even though I am an Embassy Suites brand user. This property was old and icky and the AC didn't work at all. There was also some sort of odd group there that scared my teen daughter with their leather chaps and g-strings... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Sherwood Park, Canada
Top Contributor
54 reviews 54 reviews
36 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Hotel is nice. I bit dated but overall well kept up and clean. Every staff member I talked to was friendly and polite. This hotel isn't located in the best area but I felt comfortable and safe walking around the area and had no issues. ( walked over 22 kms. in 2 days) The rooms have microwaves, coffee makers,... More 

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you your feedback. I am very happy to see that you enjoyed your stay with us. Thank you again for staying with us and I hope that you will choose to stay with us again in the future when your travels bring... More 

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Additional Information about Embassy Suites Phoenix Airport at 24th Street

Address: 2333 East Thomas Road, Phoenix, AZ 85016
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Phoenix Airport at 24th Street 3*
Number of rooms: 182
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Also Known As:
Embassy Suites Phoenix Airport At 24th Street Hotel Phoenix
Phoenix Embassy Suites

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