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All 174 Phoenix hotels

Embassy Suites Phoenix Airport at 24th Street

3.0 of 5 Hotel   |   2333 East Thomas Road, Phoenix, AZ 85016 (Camelback East)
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52%
Ranked #87 of 174 hotels in Phoenix
A recent review
5 of 5 stars reviewed yesterday
Annalia R LECCO, Italy
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  • Reviews (422)
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  • Room tips (56)
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422 people have reviewed this hotel

Traveler rating
    119
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
LECCO, Italy
1 review
5 of 5 stars Reviewed yesterday NEW

I was in Phoenix for a week to attend a course. I had a really very nice stay at Embassy Suites, the suite had every comfort, including a kitchen, staff was nice and friendly. I enjoyed very much the swimming-pool and the great breakfast. When I come back to Phoenix I'll stay at Embassy Suites again for sure!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Eastham, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Every staff member was so very kind. Hotel was clean and services were plentiful and very satisfactory. The hotel itself was really nothing special in my opinion. It was just a very fine, comfortable, pleasant experience for my 5 day stay.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
San Diego, CA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is an older property that appears to have been a converted residence motel. If you take a travellodge or a motel 6 (not a nice one) and just swap in the emabassy suites furniture then you have this. Your bathroom sink is in your beadroom, you have a broken sliding glass door that is from the 60's. For those... More

Was this review helpful? Yes 5
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you so much for your feedback and I am terribly sorry to see that your stay did not meet your expectations. We are a older property and 1 of 11 that have the open atrium and exterior doors. Even though we are... More

Boca Raton, Florida, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed at many Embassy Suites because they have spacious rooms, breakfast and happy hours included. This property is very dated. We did not feel it met the standards of Embassy Suites. The rooms are in need of refurbishment and the rest of the property is old looking. The happy hour was fair and the breakfast was not as... More

Was this review helpful? Yes 3
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

Thank you for yourfeedback. I am truly sorry to hear that your stay was not up to your expectaions. We renovate every year to keep up our property to make it as comfortable and as enjoyable for our guests. Last year we renovated the lobby, front enterance, pool and atrium area and our restaurant. Our breakfast has a wide variety... More

Boca
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff is wonderful and was very helpful and friendly, but the property is badly dated & in need of updating. We always enjoy the happy hour and breakfasts, but improving the lighting would improve the breakfast grill experience.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

Thank you for your kind comments our staff greatly appreciates them. We renovate every year to keep up our property to make it as comfortable and as enjoyable for our guests. Last year we renovated the lobby, front enterance, pool and atrium area and our restaurant. Thank you again for staying with us and we hope to see you again... More

Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here with the grand children on our last vacation night. Would have liked to stay longer. Great hotel for the price and the staff and amenities were excellent. Squaw Creek Cafe and breakfast bar had great food and drinks. Kids loved the pool too. Free airport shuttle was also a big plus.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

I am happy to hear that you have enjoyed your stay with us as well as being able to enjoy our amenities we have to offer. It was our pleasure to serve you all as our guests. We hope to see you again in the future. More

Winslow, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My stay was beyond my expectation as the room was very clean, the beds were very comfortable and clean, and the complimentary breakfast was a hot meal with a lot of selection. My experience was beyond my expectation and awesome.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

Thank you for your feedback. It was a pleasure to serve you as our guest. I am happy to hear that you have enjoyed your stay with us and it was beyond your expectations. Our staff loves to go above and beyond to make sure our guests feel as comfortable and as at home as possible. Thank you again for... More

Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was very confused with this Embassy Suites. It looks like they bought out an old apartment building and turned it into a hotel. You have out side access to your room from the courtyard. The building itself looks old and run down but it looks like they tried renovating it to update it a little. The room was clean,... More

Was this review helpful? Yes 6
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

Thank you for your feedback. We are not the traditional style of Embassy Suites but 1 of 11 that has the exteior doors and open atrium. Even though we are different in appearance, we do not take away from our Embassy Suites standards. We renovate yearly to keep up our property and to have it as enjoyable and as comfortable... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Chose this hotel because it was close to my family we were visiting. I was very pleased with our room, our service and the beds. I was disappointed that they advertised free wi-fi when I found out that it was only free in the lobby and business area. Other than that, we had a wonderful stay. The beds are amazing... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

I am happy to hear that you have enjoyed your stay with us and it was convenient for you also to visit with your friends. We hope to see you again in the future. More

New Zealand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We checked into the Suites after a 6 hour drive from Vegas. The contrast is amazing. The place looked tired and in need of a makeover. However the details are fantastic, staff are great, The beds are fantastic, my wife loved the toiletries, the towels were the soft and clean and the onsite restaurant serves good food - although the... More

Was this review helpful? Yes 1
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

Thank you for your feedback. It was a pleasure to serve you as our guest. I am glad to hear that you have enjoyed your stay with us. Our staff greatly appreciates your kind comments and we all look forward to seeing you again when your travels bring you back to the Phoenix area. More

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Additional Information about Embassy Suites Phoenix Airport at 24th Street

Address: 2333 East Thomas Road, Phoenix, AZ 85016
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $
Hotel Class:3 star — Embassy Suites Phoenix Airport at 24th Street 3*
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Also Known As:
Embassy Suites Phoenix Airport At 24th Street Hotel Phoenix
Phoenix Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#87 Top resorts Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
Located only two and half miles from the Phoenix Sky Harbor International Airport and only two miles from Downtown Phoenix and the prestigious Biltmore Fashion Park. All of our Phoenix Airport hotel guests can take advantage of our 24-hour complimentary shuttle service to and from Phoenix Sky Harbor International Airport (PHX). ... more   less 
Number of rooms
182

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