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Embassy Suites Phoenix Airport at 24th Street

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2333 East Thomas Road, Phoenix, AZ 85016
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Park & PHX Shuttle
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Embassy Suites Phoenix Airport at 24th Street
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Embassy Suites Phoenix Airport at 24th Street
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564 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sedona, Arizona
Top Contributor
287 reviews 287 reviews
41 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed first time because they offer park and ride (shuttle to airport and leave car for free while gone). The hotel was clean, quiet and well maintained for an old hotel. People that have stayed at Embassy Suites already know they have a free open bar with beer, wine and liquor. Plus some decent appetizers. Breakfast is also free... More 

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Columbus, Ohio
Top Contributor
127 reviews 127 reviews
29 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I chose this Embassy Suites mostly because it was close to the airport. We had a 5am flight out & wanted to be close to the airport & a hotel with an early shuttle service. We got to the hotel later than I had wanted (8:30pm)...checked in...took rental car back to the airport...shuttled back to the hotel & grabbed a... More 

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Las Cruces, NM, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Nice hotel. Great service and breakfast. This was our second stay and both times was nice. Will stay again, next time in Phoenix. The hotel is located very close to the interstate and you can find other attactions within easy driving distance.

Review collected in partnership with Embassy Suites Hotels

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Redding, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I arrived late and had to get up early, but this was an excellent experience for me. The suites are enormous and very clean. Lots of extras - kitchen with microwave, frig & sink, etc. Large TV in living room and bedroom. Lots of storage - excellent for families! Children were enjoying the pool until 10:00 p.m.

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groesbeck tx
1 review
5 of 5 stars Reviewed 3 days ago NEW

Phoenix was a stop for us on our return from Flagstaff, az. This hotel was very convenient to restaurants and convenient stores. Free shuttle to the airport. Two-room suites. Breakfast was cook-to-order plus the already cooked buffet. Excellent breakfast. This is an older hotel but well kept. Friendly, helpful staff. managers special in evening

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El PAso, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

Cold water during your showers, having to pay for internet in a 24 hour increments. For a hotel owned by Hilton, I would expect more for my money. We were unable to get the AC into the bedroom to give us the coolness we like. I had the room temp at 69 and the bedroom was still quiet warm. Mind... More 

Review collected in partnership with Embassy Suites Hotels

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Sahuarita, Arizona
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This embassy suites is old school for sure but still has a little kick left. The setup could use a new comprehensive property plan however, the Hilton way, from the front desk to the pool maintenance to the cleaning crew, sure did out shine the small stuff. For the price, it's a well kept secret. If you are used to... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When we enter This Embassy Suites We can leave our troubles behind Even if it's only for the night .The Phoenix Children's Hospital is right down the Street and a QT (best convenience stores ) across the Street

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Farmington, New Mexico
Contributor
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I let my husband book this hotel, which was obviously a mistake. To his defense, he trusted the Embassy Suites brand name. Well, this hotel is OLD and not in a trendy vintage way. The furniture and everything else in the room is extremely outdated. The layout is frankly unacceptable by modern standards. I'm certain there are bathroom stalls and... More 

Was this review helpful? Yes 1
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you so much for your feedback and I am terribly sorry to see that your stay did not meet your expectations. We are the original Embassy Suites and only 1 of 11 with the same setup with the open atrium and exterior... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What an awesome Hotel! It was our second event held at these hotel and the staff made every effort to ensure our needs and expectations were met. Any details that we had questions about were heard with a positive outlook and both our groups look forward to another great event next year. Congrats Embassy Suites for another great event.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

Thank you for your feedback. We loved having your group back at our property and enjoyed serving you all as our guests. We look forward to seeing you again next year! More 

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