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Embassy Suites Phoenix Airport at 24th Street

3.0 of 5 2333 East Thomas Road, Phoenix, AZ 85016
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Embassy Suites Phoenix Airport at 24th Street
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Embassy Suites Phoenix Airport at 24th Street
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512 reviews from our community

Traveler rating
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    54
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Contributor
14 reviews 14 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars NEW

We stayed here for two nights as it is close to PHX airport. This is not the typical Embassy Suites with interior corridors and atrium, it's an exterior corridor property (one of the first Embassy Suites). Rooms were in acceptable condition as far as cleanliness. The project is a bit outdated but still a nice property. I must say, the... More 

Was this review helpful? Yes 1
Champaign, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Had a five member work group come together to meet face to face from all over the country. Good facility for work and then down time at breakfast and the managers reception. Ordered lunch ahead and spent minimal time breaking for lunch. Shuttled to and from the Airport and also the mall for dinner. didn't need a car. All in... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Spartanburg, South Carolina
Top Contributor
295 reviews 295 reviews
87 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent two nights here on a business trip and overall it was a nice a stay. The hotel is older and could use a few repairs but I have stayed at worse places. I am not crazy about having a room where the door faces outside. The neighborhood is a little scary and I would not want my wife... More 

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Los Angeles, California
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

Not bad of a hotel location, great breakfast. Rooms are quite large if you've stayed in a Embassy Suite before. Hot water lasted only a very sort while (10-15 min max). Major issue we had during our two day stay was the noise. Noise from above and on the side. When someone uses the sink or bathroom the pipes make... More 

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you so much for your feedback and I am terribly sorry to see that your stay did not meet your expectations and that there were challenges with noise levels in your suite.Thank you again for staying with us and I'd like to... More 

1 review
3 of 5 stars Reviewed 1 week ago

Great staff, worn out facility. Not a great neighborhood.The on site restaurant was very average. This location is in a part of town that I did not feel comfortable walking in. The staff were terrific and would drive you to wherever you wanted to go.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 3
Prescott, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

We chose this hotel because it was the closest of ones recommended by the AZ Heart Hospital where I was to have a procedure the next day. These hotels are contracted to offer special room rates for people staying for that purpose. Given that, it was rather surprising to find the hotel ill-equipped (lobby doors) and not aware/sensitive to deal... More 

Review collected in partnership with Embassy Suites Hotels

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Laramie, Wyoming
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Phoenix for a February soccer tournament. The staff at the hotel was very friendly and accommodating during our entire stay. Our girls were able to have a good, hot breakfast (made to order) every morning before their games. The pool area and grounds were clean and just the right size to accommodate our team after a hot... More 

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you and your team as our guests during your recent stay at our hotel. Thank you for your feedback and I am very happy to see that you enjoyed your stay with us. Our staff greatly appreciates your kind comments.Thank you again for staying with us and I hope that you will choose to... More 

Phelps, NY, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have enjoyed staying here when we travel outside of the US, (Mexico), with excellent service for airport transfers, a very nice manager's reception gathering and an excellent breakfast, all included in the pricing structure for the property. They even will take you to nearby (within 3 miles) activities if necessary and pick you up. We have stayed here many... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

Thank you for your feedback. I am happy to hear that you have enjoyed your stay with us. We enjoy serving you as our guest each time you stay. We look forward to seeing you again in the future. More 

Oklahoma City, Oklahoma
Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Not sure what this hotel before it was an Embassy, but it needs work. The area around the hotel does not appear to be that safe, yet the gates are frequently left open. The pool and grounds are attractive, the rooms not so much for the price. The furnishings are newer, but the old smell and the fact the AC... More 

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you so much for your feedback and I am terribly sorry to see that your stay did not meet your expectations. We a little different from most Embassy Suites because we are the original one. We are only 1 of 11 with... More 

Reno, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel has the friendliest staff, and provides an overall wonderful time. From the time of arrival, you feel welcome and safe, and the amenities are wonderful. Fabulous pool, wonderful food, and the Manager's Reception was lots of fun. I will stay here again for sure!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you for your feedback and I am very happy to see that you enjoyed your stay with us. Our staff greatly appreciates your kind comments. Thank you again for staying with us and I hope that you will choose to stay with... More 

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Additional Information about Embassy Suites Phoenix Airport at 24th Street

Address: 2333 East Thomas Road, Phoenix, AZ 85016
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Phoenix Airport at 24th Street 3*
Number of rooms: 182
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Also Known As:
Embassy Suites Phoenix Airport At 24th Street Hotel Phoenix
Phoenix Embassy Suites

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