I stayed just one night at the Embassy Suites (44th Street location at the airport) because we were traveling to Sedona for the weekend. Because my friend has Hilton Diamond status, we were upgraded to a nicer suite which included a jacuzzi bathtub in the room. We arrived quite late at night, but check-in was quick and efficient. Our room... more

I travel to Phoenix and the southern half of Arizona regularly--usually stay at other places, but decided to give this a whirl--yes, because of the price. Rooms need a facelift but were clean. Public spaces were quite a bit more appealing than rooms, nice southwestern decor gave a sense of place that I like in hotels. It was a weekend,... more

This hotel needs renovation desperately. The AC system in both my room and my co-workers rooms were awful. I had to get them to move me (and that was a struggle) and though the AC was quieter, it still didn't work. Though I complained nicely, no one really cared. Not once did I receive an apology. When I returned home,... more

We stayed at Embassy Suites to participate in the AMS convention in downtown Phoenix, but did not want to stay in amongst the tall buildings of the city. We took a chance and we are the happiest we have ever been with a decision. The staff are among the friendliest we have ever met at a Hotel, and that goes... more

Even though this hotel is a three star it delivers a five star service! The suites are great, the staff are incredibly friendly and the food is outstanding. They have a made to order breakfast which is phenomenal. The desert botanical gardens are impressive, the pool is perfect but the sun goes behind the building around 16:00. Business center facilities... more

I've stayed here before. I guess I didn't learn my lesson then. The noise level is unbelievable if you are put in a room on the side that runs along 44th St. We were on the 4th floor and could not hear the TV over the traffic and drunks. Although the interior is security gated, I really did not know... more

I was looking forward to my first stay in an Embassy Suites facility. I was part of a convention contingent who had been booked into the hotel. The neighborhood is not good and if you do not have a car, you are captive to the hotel without other attractions, dining, etc within safe walking distance. The hotel seems to be... more

I stayed at this facility while attending The American Legion's National Convention; this was the property to which our delegation was assigned. In terms of what I would expect from the Embassy Suites brand, this was mediocre to disappointing. The property itself is in a marginal/transitional part of the city, and is not particularly convenient to many of the major... more

In fairness, the property appears to be in the middle of some work so perhaps a year from now would be better but I was there August 2008... The property is worn, shabby and certainly not up to the standard of other Embassy Suites at which I have stayed. The front desk was very pleasant and check in no problem... more