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Hotel 502

Hotel website
502 W Camelback Rd, Phoenix, AZ 85013 (Formerly Camelback Sahara Hotel)
Best prices for: 1 room 1 guest
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Hotel 502
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Hotel 502
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103 reviews from our community

Traveler rating
    58
    23
    6
    5
    11
See reviews for
23
13
11
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (103)
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    (36)
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    (8)
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    (13)
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    (46)
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There are newer reviews for Hotel 502
See the most recent reviews
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 22, 2015

It was fun I liked it a lot the staff was great specially pilo he gave me extra towels, blanket and pillows when I asked and he was really great I liked how nice he was to me and my family my family talked good about him.My room was OK. I think it needs some touching here and there but... More 

Was this review helpful? Yes 8
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 22, 2015 via mobile

I went to Phoenix to see my cousin play baseball for spring training, we stayed at this hotel because a friend of ours recommended it. When we arrived pilo took care of us and mentioned the new remodeled rooms for the price, we took it. The pool was refreshing and it's in a great location because of the restaurants and... More 

Was this review helpful? Yes 7
2 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 21, 2015

All I have to say is that in joy my stay. Thank you Pilo for up grading my room to a deluxe. I don't know how people complain about the upgrade rooms. I was very happy with mine. When I come back I will ask for a upgrade room.

Was this review helpful? Yes 7
Mesa, Arizona
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 21, 2015

The stay was very relaxing for me. Mother of 4 able to take kids out to pool and relax while the kids played outside. Grass area where they could run around with each other while I tanned. A much needed day off!

Was this review helpful? Yes 4
Palm Springs, California
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 20, 2015

I had the recent misfortune to spend 2 nights at this so-called hotel and I can say with absolute certainly it is not a mistake I will ever repeat. This place was the host hotel for a local tournament in which I was competing which was the reason I booked a room. Major error. My spouse is handicapped so the... More 

Was this review helpful? Yes 2
Andrew D, General Manager at Hotel 502, responded to this review

Morning Dave S, Thank you for your recent tripadvisor review. I am very sorry that we did not have a handicapped accessible room when you checked in. It's a real shame you didn't make contact with me when you arrived as I have a number of good general manager contacts at the other hotels around here and we could have... More 

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 18, 2015

The staff is wonderful! They treated my kids and I so nicely, going out of their way to make us happy. The price is also great, considering I'm here during spring break! I will definitely stay here again, in fact I very much am looking forward to it. They are mid remodel - some rooms have yet to be made... More 

Was this review helpful? Yes 8
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 14, 2015 via mobile

The staff was great, the pool was great and the location seemed to be right in between everything! However the rooms were more like a motel 6. We are big on nice linens and down comforters just bc we are spoiled to that. One of our beds was a little creaky and hard and our family fought over who got... More 

Was this review helpful? Yes 3
Top Contributor
96 reviews 96 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 12, 2015

Conveniently located across from the light rail, this place is reasonably priced with great service. It appears to be undergoing renovation (for example, our room had no carpeting), but it does not disturb your stay. I hope it remains reasonably priced after the renovation. Nice, quiet pool, but no bar service.

Was this review helpful? Yes 9
Andrew D, General Manager at Hotel 502, responded to this review

Afternoon soloman 9993, Thanks so much for writing up a review for us! I am so pleased that you found the team gave you wonderful service and your room was well priced. The light rail is just across the road from the hotel and this is a superb way to get out and about. It can be taken from the... More 

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 5, 2015

Our stay at Hotel 502 was perfect! The room was very clean, comfortable and nicely decorated. The staff was friendly and helpful too. We walked next door to Southern Rail for dinner - highly recommend it! We will stay here again next time.

Was this review helpful? Yes 15
Andrew D, General Manager at Hotel 502, responded to this review

Afternoon Lindsay J, Thank you so very much for your returned visit to the hotel and your feedback. We are so glad you had a perfect stay, and it was spotlessly clean. With Aris Hospitality assistance we are really moving this hotel forward. We have a wonderful team of associates that really are going the extra mile for our guests.... More 

Arizona
Contributor
11 reviews 11 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 20, 2015

We were visiting Phoenix for one night and happened upon this place by chance. As former residents we knew the area but had somehow never found this hotel. The location is great walkable to the uptown area and across from the light rail. The pool are was great and the views from our room were great. This is an older... More 

Was this review helpful? Yes 15
Andrew D, General Manager at Hotel 502, responded to this review

Afternoon Aztripsters Arizona, Many thanks for your feedback from your recent stay at Hotel 502! So like your header: "urban oasis". This is our focus to be a new trendy hotel in midtown/central. As a reminder any resident of the area gets a complimentary upgrade from a standard room to a deluxe subject to availability. We are on the light... More 

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