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Hotel 502

2.5 of 5 502 W Camelback Rd, Phoenix, AZ 85013 (Formerly Camelback Sahara Hotel)
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Hotel 502
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Hotel 502
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74 reviews from our community

Traveler rating
    43
    15
    3
    4
    9
See reviews for
11
8
7
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arizona
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We were visiting Phoenix for one night and happened upon this place by chance. As former residents we knew the area but had somehow never found this hotel. The location is great walkable to the uptown area and across from the light rail. The pool are was great and the views from our room were great. This is an older... More 

Was this review helpful? Yes 3
Dublin, California
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I normally come out to Phoenix once a year for a rodeo and to visit and catch up with friends. We are return customers of Hotel 502. Our room was quiet, had a coffee pot and a working refigerator (after the initial one was promtly replaced). There was one staff employee that stood out Pilo (sorry not sure of last... More 

Was this review helpful? Yes 6
Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Stayed here solely because it was close to a bar I planned to go to at night. I think my room had recently been updated, however, when I entered and flipped the switch... no light. One light had blown out and the lamp had NO switch to turn on because it had broken. So you had to plug it into... More 

Was this review helpful? Yes 1
Andrew D, General Manager at Hotel 502, responded to this review

Evening Vegas Guy 79, Thank you for taking the time to complete a review after your recent stay at Hotel 502. I appreciate your feedback and feel I need to address your concerns highlighted. It does concern me that you didn’t have an enjoyable stay with us. Based on what you wrote your lights didn’t work, your window was broken,... More 

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For a hotel in the downtown area i expected more noise but to my surprise very calm and quiet. The rooms were very clean you usually expect to have something but not at all and the beds are perfect not too hard not too soft. I fell asleep soon as my head hit the plush pillow.

Was this review helpful? Yes 7
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at The 502 last week. I had a very nice stay. My floor was fairly quiet and peaceful. Dorothy at the front desk was very nice and welcoming. Great location. Noticed it is under construction, but looks very promising. Look forward to my next visit.

Was this review helpful? Yes 7
Los Angeles, California
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at Hotel 502. The hotel has made such huge improvements from my last stay years ago. This time the standard room had been updated with new flat screen tv's, new pillows (very much like the butterfly ones), and really lovely burgundy comforters at the end of the bed. My room was clean, and staff was friendly and... More 

Was this review helpful? Yes 8
Denver, Colorado
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I must say, I had the exact opposite experience and was fairly shocked to read "7Karina7" review. My room and bath were well cleaned. The location was great. It allowed easy access to the rail and, the neighborhood was. Staff was really friendly and there was beer. You can tell a lot of work has recently gone into this property.... More 

Was this review helpful? Yes 7
Andrew D, General Manager at Hotel 502, responded to this review

Morning Dcmg Joo, Many thanks for your positive review. It is always a pleasure receiving a review like this. Yes a considerable amount of work has been done to the hotel. All up we have had over $1 million of remodeling work. Jim and his friendly & professional housekeeping team do an excellent job in ensuring the rooms cleaned. The... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This was by far one of the worst hotels that I've ever stayed in. The room was dirty, smelled like cigarettes, holes in the walls, only one working lamp, and felt really unsafe. Don't even get me started on the shower! I arrived really late at night and had to sleep there, had it not been 2 am I would... More 

Was this review helpful? Yes
Andrew D, General Manager at Hotel 502, responded to this review

Morning 7Karina7, Many thanks for taking the time to complete a review after your recent stay at Hotel 502. I appreciate your feedback and am pleased you found our hotel was in a good location. It's a real shame that you didn't contact me or one of the team during your stay with your concerns. Also in the room there... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

Do not overlook the bad reviews for the good! If someone enjoyed this hotel then they got lucky. This place needs some serious updating! After first checking in, I get to my room and the AC was broken, also I was blow drying my hair and using a Keurig machine when the power flicked out. Called the front desk and... More 

Was this review helpful? Yes
Andrew D, General Manager at Hotel 502, responded to this review

Evening Skidmr, Thank you for taking the time to stay with us and I do hope you enjoyed the Super Bowl. We do appreciate your feedback and am pleased you found our hotel team of associates provided very good service as you gave us 4 star; 4 star is also how our guests reviews rate our cleanliness and the hotel... More 

Phoenix, Arizona
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed before and the new look of the standard room is such a nice improvement. They have flat screen TV’s and lovely carpet runners – just a nice update overall. The rooms were very clean too! We will stay again.

Was this review helpful? Yes 6
Andrew D, General Manager at Hotel 502, responded to this review

Top of the morning to you as they say in Ireland LindJ, Thank you also your very positive review about our new look. It is always a pleasure receiving a review like this. Yes the standard rooms are looking good. We have the new burgundy comforters, welcome pillows and of course new flat screen TV's. We will be putting magazines... More 

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Additional Information about Hotel 502

Address: 502 W Camelback Rd, Phoenix, AZ 85013 (Formerly Camelback Sahara Hotel)
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel 502 2.5*
Number of rooms: 123
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Also Known As:
Days Inn Camelback Phoenix Hotel Phoenix
Red Roof Inn Phoenix
Phoenix Red Roof Inn
Hotel Style:
#15 Best Value Hotel in Phoenix

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