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All 174 Phoenix hotels

Renaissance Phoenix Downtown

3.5 of 5 Hotel   |   50 East Adams Street, Phoenix, AZ 85004 (Central City)
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Ranked #13 of 174 Hotels in Phoenix
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Jdp107
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386 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
34 reviews 34 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great newly renovated rooms. Beautiful lobby. Nice bar. Friendly staff. I really enjoyed my stay! I stayed on the 10th floor. It has nice views of the U.S. Airways arena and landing planes! The bar pours stiff good drinks. The prices are a little high but it is a hotel. The food at the bar is good too. I ate... More

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Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

I recently stay at the Renaissance downtown Phoenix. I was ther four days and enjoyed my stay very much. The rooms were great, amenities very nice and fridge and safe in room and coffee pot. Pool is nice, weight room awesome. Did i mention the food? Totally ridiculously good. The one thing that impressed me the most was the staff,... More

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staatsburg
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for business. I was impressed from the moment I registered to the moment I left. The food is excellent, the decor beautiful ( they are still doing some updates but the guests would never know except to see the work carts in the areas where the work is being done). But the customer service is exemplary by a... More

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Detroit, Michigan
1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for a convention. I made the choice to separate from my group, who all stayed at the Hilton, because of my loyalty program with Marriott. This hotel is fabulous! Close to the convention center, and the staff were wonderful. Very accommodating! You can tell they have ben hired meticulously and trained even more so. A shout out... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Thanks for your loyalty to Marriott! Ben in Elevate Lounge is always at the top of his game - he is genuine in his desire to ensure every guest that he encounters feels welcomed and like they are at home. Our block party is a quarterly event to engage our community, and I'm sorry it was overly loud for you.... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We are having an amazing stay!! I know, when was the last time someone took time out of their vacation to write a review before they left? From the first moment of our late evening arrival, there was music and a welcoming staff to greet us. Water was provided by own personal Navigator who is available to all guests and... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Thanks for posting such a fantastic review for what sounds like a fabulous stay! Michael is tickled that you mentioned him and sends his thanks. A perfect stay - that's pretty hard to accomplish, yet we did it for you! Hopefully next time you're in Phoenix, we'll get to WOW you again! Safe travels! More

Phoenix, Arizona
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The Renaissance is a perfect stop even for locals. We always stay here when we go to a Suns game or other event at the arena. Super easy to walk to many places and the rooms are great, beds comfortable and the staff is always super friendly. They also have one of the best concierge lounges around. If you are... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

It's so wonderful to have our local peeps staying here to enjoy what downtown has to offer! Our concierge lounge, Elevate, is by far the best - I'm glad you get experience that as well! Looking forward to seeing you again soon, and thanks for the great review! More

Calcutta
2 reviews
5 of 5 stars Reviewed 1 week ago

We had a room with two queen beds - very comfortable! Great location - close to the Convention Center, restaurants and other hotels. We were on the 17th floor, and had a great view of the downtown area. The hotel staff is very friendly!

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

I'm delighted you had a great stay while in our care! The view you're talking about of downtown Phoenix is really cool - so glad you enjoyed it! Hope you come back soon! More

Los Angeles
Contributor
18 reviews 18 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Renaissance Hotel in Downtown Phoenix. They recently had a renovation. In my opinion, the design is not the best but they try to look contemporary. The front desk staff are really great and welcoming. The Elevate Club Lounge staff are very attentive and pay very close attention to your needs and wants. They greet you with... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Now, that's what I'm talkin' about - the BEST in customer service! Wow! I can't thank you enough for mentioning how great our Ambassadors made you feel. Our folks are the best in the business and we're lucky to have each and every one! More

Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Renaissance Phoenix Downtown on a business trip, and had a wonderful experience. We will be bringing a group back to the hotel in late January for an event, and are looking forward to the downtown convenience. I would like to thank the conscientious employees, particularly Josh in Sales and Albert in Loss Prevention. After leaving... More

Was this review helpful? Yes 1
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Thanks for your kind words about your wonderful experience while at our hotel. I'm glad that Albert and Josh were able to find your sunglasses and get them sent to you so quickly! More

Dallas, Texas
Top Contributor
66 reviews 66 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall we had a good experience here. A few detracting points. Our meeting room for 300+ people was in a curious location involving an escalator up one level then an elevator back down to a different level and there were no bathrooms on the same level as out meeting room. Every "necessary" trip involved an elevator ride back and forth... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Oh my gosh - I am so sorry about the inconvenience of the rest room location from your meeting space. Our elevators are on the schedule for updates - we have just completed the renovation of every guest corridor, and have added safes and mini fridges to every guest room. We are chipping away! I've passed along your comments about... More

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Additional Information about Renaissance Phoenix Downtown

Address: 50 East Adams Street, Phoenix, AZ 85004
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Phoenix Downtown 3.5*
Number of rooms: 532
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Also Known As:
Renaissance Phoenix Downtown Hotel Phoenix
Wyndham Phoenix
Phoenix Wyndham

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