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Renaissance Phoenix Downtown

#16 of 177 Hotels in Phoenix
Certificate of Excellence
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50 East Adams Street, Phoenix, AZ 85004
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1 room 1 adult
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Renaissance Phoenix Downtown
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604 Reviews from our TripAdvisor Community

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Saint Marys, Pennsylvania
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I came to Phoenix on business with the intent to stay for vacationing too. I have stayed at Renaissance hotels in other cities. The Renaissance Phoenix Downtown exceeds the Marriott experience expectations. The staff was helpful, friendly and went out of their way to serve customers....they define what customer service means. The club room went far above my expectations from... More 

Helpful?
Thank Papageorgio1
Buffalo, New York
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here a couple days on points before heading north to run a race. I was pleasantly surprised by how nice it was as I've not thought Marriotts line of this hotel to be that great. It's situated within walking distance to all sporting venues and sits next to rail station. The front desk checkin was easy and the were... More 

Helpful?
Thank Lmakey
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

We're delighted that you discovered the Renaissance brand of Marriott hotels and that you had a wonderful experience while with us! Safe travels ~ More 

Tempe, Arizona
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is in the heart of Downtown Phoenix! The staff is very accommodating and the place is beautiful. They have a cute little bar in the lobby and are within walking distance to many local attractions.

Helpful?
Thank thlittlemermaid
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Thanks for the great review! Our cute little bar in the lobby is called ICON and we have the coolest evening events - be sure to check out our web site for details! More 

Fox Point, Wisconsin
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Visited the Renaissance for a 3 day business trip in January. Great hotel! Room was modern, clean and quiet. Staff was extremely friendly professional and accommodating. I wish I had gotten the name of the gentleman in the lobby greeting guests as they arrived in the evening. What a gem! He was and such a pleasure to talk to and... More 

Helpful?
Thank BarbM2406
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Thanks for the great review! The gentlemen in the lobby every evening is Raymond, and he is indeed a gem! He's so happy that you remembered him and sends his thanks. Our downtown is incredibly vibrant and full of wonderful restaurants - I'm glad you found a couple to suit your needs. Safe travels, and we hope to see you... More 

Washington DC, District of Columbia
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had meetings in this hotel for a couple days, the ambiance is very artsy and well designed. There is a lot of place in the lobby for private meetings and work area with wall outlets and comfortable seats. There is great art all over the hotel.

Helpful?
Thank Kaveh S
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

I'm so glad you enjoyed all the cool art we have scattered around the hotel. Thanks for staying with us and we hope to see you again soon! Safe travels~ More 

Two Harbors, Minnesota
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Exceptional accommodations when our group needed to extend. Stephanie was extremely kind and willing to work with us. Great customer service. I really appreciate hotels that understand when traveling we are at the mercy of a lot of different scenarios, all which can play out at the wrong time.

Helpful?
Thank swansoch
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Our Ambassadors are the best in the business! Stephanie is so tickled that you mentioned her and she sends her thanks! Safe travels ~ More 

San Francisco Bay Area
Level Contributor
168 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Not much to fault here! The staff were all wonderful. They had our keys ready & waiting for us on arrival. Every hotel should do this! Our room was great! Large, clean, well-appointed. The bed was very comfortable. Unfortunately, there were no non-feather pillows, but the staff brought us some quite quickly. There was a power outlet on one side... More 

Helpful?
Thank RoadWrangler
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Yay! to our front office team for having your keys at the ready and for responding to your pillow request so quickly! That's how we roll at the Ren Phoenix! I've passed along your kind words to our Style department and they are tickled that you mentioned them - thanks so much! Safe travels! More 

Waxahachie, Texas
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 3 night business trip. Location was good for downtown, rooms were as nice as I have ever stayed in, bed was very comfortable. Here was my downside. Room was just a few steps from elevator and there was a never ending noise that was associated with its movement. Luckily I'm a heavy sleeper. Hot water was an... More 

Helpful?
Thank kendall w
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

We know there are lots of choices, and we thank you for having stayed with us! We've just put brand new beds in every guest room - glad to hear how comfortable you were! We hope to see you again - safe travels! More 

Houston, Texas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for a long weekend visiting Phoenix and actually cancelled our reservation at the new Camby after reading reviews about it not being ready yet and I sure am glad we did. We are loyal Marriott guests and Platinum Elite members and wanted to use points for our stay. I can not believe this hotel... More 

Helpful?
Thank houston_traveler120
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Thanks for your loyalty to Marriott, for choosing us, and for your fantastic review! Ben, Irma and Lori are tickled about being mentioned - they remember you and send hello's and best wishes your way! We certainly hope to see you when your journey takes you back to the Valley of the Sun. Safe travels! More 

Long Beach, California
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in town for an event held at the hotel. The hotel staff assisting with the event was very attentive and put the event and it's visitors on top priority. There were a lot of people in town for the Cardinal Playoff game and the hotel did not let that distract thier attention from ensuring that we had a... More 

Helpful?
Thank ALEX T
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

We take great pride in ensuring that every guest is our top priority! I'm glad your event with us went so well and we hope you'll return! Thanks for the kind words, and safe travels! More 

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