We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Renaissance Phoenix Downtown

#16 of 175 Hotels in Phoenix
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
50 East Adams Street, Phoenix, AZ 85004
Special Offer
Stay 2+ Nights & Save 15%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Renaissance Phoenix Downtown
Professional photos View all
Browse nearby
Renaissance Phoenix Downtown
Add Photo Write a Review

530 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    300
    154
    59
    11
    6
See reviews for
42
71
23
314
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (530)
  • Mar-May only
    (184)
  • Jun-Aug only
    (129)
  • Sep-Nov only
    (104)
  • Dec-Feb only
    (113)
All months
Culver City, California
2 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent three nights at this hotel on a business trip and, having never been to Phoenix before, I felt at ease immediately when Gordon opened the taxi door and welcomed me. Whenever we interacted he was smiling, calling me by name each time, and he really set the tone for my stay. I also enjoyed the friendly staff at... More 

Was this review helpful? Yes 2
Phoenix
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I'm a loyal marriott guy so I don't like downgrading my ratings but they didn't quite meet the marriott standards imho. Hotel was under construction and it seemed like there was a fair amount of work being done to modernize. Biggest issue was the staffing. Seemed like we had to wait a long time to get help. I had a... More 

Was this review helpful? Yes 2
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

First and foremost, please accept our apologies for the inconvenience you experienced while in our care. You should never have to wait that long for assistance. Candid feedback like yours is invaluable to us and gives us the opportunity to teach and learn. I sure hope you'll give us another opportunity, and thanks for your loyalty to Marriott! More 

Chandler, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wife and I decided on a couple’s weekend getaway. While the hotel is older, but the decor and technology is uber modern. The staff are beyond courteous and friendly from the Valet to the Front Desk to Housekeeping. The team seemed to anticipate our needs before we did and it was amazing! Location, Location, Location: This hotel is in the... More 

Was this review helpful? Yes 2
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

I'm SO glad you had such a great time in downtown Phoenix! Our pedicabs are a ton of fun - the drivers will always share cool stories about the area. Thanks for choosing us for your staycation! More 

Plano, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Renaissance Phoenix Downtown hotel so we could walk to the ballpark. We took the train from the airport and only had to walk a block or two to get to the hotel. From the hotel, we were able to walk to the ball park and to some really great restaurants. The staff was very friendly and... More 

Was this review helpful? Yes
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Getting around downtown Phoenix to enjoy all it has to offer is a breeze, as you figured out! I'm glad you like our herb garden on the pool terrace. Our Chefs cultivate and hand pick goodies from those gardens to incorporate in their fantastic recipes! More 

Prescott
1 review
5 of 5 stars Reviewed 3 weeks ago

They helped all the nerds, including us, during the Phoenix Comicon. We descended on them like a bunch of...well...nerds. Nerds in a rush. We had strange requests and time constraints, odd bulky costumes and accessories. The entire staff, including bar and kitchen went above and beyond. With smiles the entire time. WOW!

Review collected in partnership with this hotel

Was this review helpful? Yes
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

We absolutely LOVE Comicon and all you self described nerds who help us celebrate this fantastic event every year! Thanks for choosing us and we hope to see you again next year! More 

Sahuarita, Arizona
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the 2nd time that I have stayed at this hotel when I'm in town overnight for a concert. I loved it the 1st time and enjoyed it even more this time. The staff is awesome, the hotel is very contemporary(which my husband loves), located very close to all the downtown event centers and restaurants. The only thing that... More 

Was this review helpful? Yes
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Thanks so much for your return stay, and I'm so glad you love us even more now! We have that effect on people! More 

Plainview, Texas
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 5 nights while attending a conference nearby. The location is really great. Lots of good restaurants within walking distance as well as an area for shopping that includes a CVS. Staff was friendly. Breakfast in the hotel restaurant each morning was a treat. Especially enjoyed being able to get an omelet made to order as well as the variety... More 

Was this review helpful? Yes
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Our made to order omelets created by Chef Marco are the best! Thanks for your understanding about our elevators - it's never a good time to perform necessary maintenance and modernization, but it has to be done. I'm so sorry about the situation with your room and I hope that should you come back our way again, you'll give an... More 

California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

25 years ago we stayed at this hotel in downtown Phoenix to spend the night before taking a plane the next morning for our honeymoon. Upon check in, we mentioned that we were back for our 25th wedding anniversary. It was such a lovely surprise to discover a knock on our door with a delivery of a bottle of wine... More 

Was this review helpful? Yes
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Congratulations on your 25th Anniversary! And thanks for spending it with us again! We hope you'll come back more often! More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Despite The Renaissance being in downtown Phoenix, I would still consider the property to be a hidden gem. There isn't a lot to "do" downtown compared to Scottsdale (which is where shopping and other places to eat are), so the hotels in the area need to offer various amenities and customer service to make the stay enjoyable. The Renaissance in... More 

Was this review helpful? Yes
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Thanks for spending your anniversary with us! I'm glad you were pleased with the surprise from the front office staff - they are fantastic, and we're lucky to have them as part of our Renaissance family. I hope you had a chance to discover some highlights of our wonderful downtown - dining, dancing, music, comedy, bowling and professional sports venues! More 

Wool
Level Contributor
136 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I do generally like this brand of hotel, and they certainly did not dissapointed on my recent visit, excellent service queries sorted immediately, great breakfast lounge with incredibly friendly people. All in all great.

Was this review helpful? Yes
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Thanks for your loyalty to the Renaissance brand of Marriott! We're delighted that you were so happy with our level of service - please, come back to see us again so we can continue to WOW you! More 

Questions? Get answers from hotel staff and past guests. Ask a question

195 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (119)
Viewed
Room/suite (30)
Viewed
View from room (14)
Viewed
Pool/beach area (10)
Viewed
Hotel & grounds (27)
Viewed
Bathroom (12)
Viewed
Dining (6)
Viewed
Business center/function rooms (2)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (76)
Viewed
Hotel & grounds (17)
Viewed
Business center/function rooms (6)
Viewed
Room/suite (30)
Viewed
Dining (17)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Phoenix hotels
Central City
Hotel Palomar Phoenix - a Kimpton Hotel
Westin Phoenix Downtown
#5 of 175 in Phoenix
4.5 of 5 stars 540 reviews
Show Prices
Show Prices
Show Prices
Hyatt Regency Phoenix
#48 of 175 in Phoenix
4.0 of 5 stars 860 reviews
Central City
Hotel San Carlos
Hotel San Carlos
#100 of 175 in Phoenix
3.0 of 5 stars 241 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay