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Renaissance Phoenix Downtown

#15 of 174 Hotels in Phoenix
Certificate of Excellence
3.5 of 5
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50 East Adams Street, Phoenix, AZ 85004
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Renaissance Phoenix Downtown
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Ranked #15 of 174 Hotels in Phoenix
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
plumtravels2015 Evans, Georgia
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479 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Evans, Georgia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

A five-star hotel, with a ten-star staff. Hotel is convenient to downtown restaurants, and the Tram (exit the side door) to other locations and museums. A special thanks to Irma on the front desk, concierges Tim and Tom, and Lisa who maintained our room #1431 with care. Renaissance is fortunate to have such professional, caring, and helpful employees. Kathy &... More 

Was this review helpful? Yes 1
San Francisco Bay Area
Top Contributor
91 reviews 91 reviews
54 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hallways are nicely scented. Lobby looks new, as do most room features. Just a few older things in bathroom give away the hotel's age. Concierge lounge on 19th floor was very nice and well stocked. Staff in the lounge really cared and went outbid their way to provide great service. For some reason, the club lounge door was normally... More 

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Dallas, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Do you love chrome, quartz, leather and velvet? Then you'll love staying at the Renaissance Hotel. My room was spacious, with a king bed, mp3 player, mini fridge, chest of drawers. Colorfully designed yet relaxing - tastefully decorated with nice little touches from the soft velvety carpeting to the quartz countertops and the leather covered chrome handles on the wardrobe.... More 

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San Diego
2 reviews
5 of 5 stars Reviewed 1 week ago

A great experience over the weekend at the Renaissance Hotel, downtown Phoenix. Wanted to make a birthday special for a member of our group so got connected with Shirley who recommended a great florist. The flowers were waiting when the birthday girl arrived, and she was greeted at registration with a Happy Birthday! She was so happy and surprised! Shirley... More 

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Atlanta, Georgia
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

If you hear from locals that this hotel is old, it is true, but only of its exterior. The entire interior of the hotel has been completely renovated, transforming it into a clean modern hotel. The lobby is beautifully furnished and features daily cocktail presentations by the bartender, as well as two restaurants and a gift shop. The restaurants are... More 

Was this review helpful? Yes 1
Lancaster, California
Top Contributor
73 reviews 73 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel in the heart of downtown Phoenix! Walking distance to Arizona Diamondback stadium and US Airways Center. Take time to walk around downtown. The hotel is perfectly situated near all the attractions. We will definitely stay here next time we visit the Phoenix/Scottsdale area. My family and I had stayed at dozens of hotels over the years. The team... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
Contributor
16 reviews 16 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Top notch service. Everyone was very friendly and attentive. Room was on small side but liked the option of having 2 queen beds. Great location - just minutes to Suns stadium. Very, very quiet section of downtown. Would definitely stay there again.

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Laguna Beach, California
Top Contributor
219 reviews 219 reviews
48 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in Phoenix on business, picked this hotel out of all the options because of the positive reviews. Upon check in I had a few challenges but to my amazement the Hotel Manager called me and quickly made everything right. From there the service level was outstanding. The room was very nice and quiet, comfortable bed. It is within... More 

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Thanks for having chosen us for your stay in Phoenix! Our management is right on top of any issues a guest might have, and resolution is but a few minutes away! More 

Dumfries, Virginia, USA
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel March 18-22. When we pulled up I took a deep breath and was prepared for the W-(whoa) before I even let that word come out of my mouth...it never happened. This hotel is amazing. The lobby is very art-deco and chic. The staff is beyond attentive and I love the "club" on the top floor.... More 

Was this review helpful? Yes 2
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

We love the outside of our hotel! It's quirky, a bit art deco and has tons of character. Since our windows have curved 'awnings', it's been likened to a cheese grater - fantastic! It sounds like you had a great time and had the chance to poke around downtown. We sure hope you choose us again! More 

Ceres, California
Top Contributor
55 reviews 55 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My stay was challenging upon arrival. I had booked my stay from Saturday to Saturday. I even payed in advance for a suite. My travel plans were delayed at the last minute and my flight was changed. I called the hotel and told them that I would be arriving either late Saturday or early Sunday morning. I was told that... More 

Was this review helpful? Yes 2
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

First and foremost, thank you very much for your feedback! Please accept my apologies as this is not at all the experience we pride ourselves on and I would like the opportunity to speak to you directly. If we told you your room would be waiting for you then it should have been. We are not in the business of... More 

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