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All 174 Phoenix hotels

Renaissance Phoenix Downtown

3.5 of 5 Hotel   |   50 East Adams Street, Phoenix, AZ 85004 (Central City)
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86%
Ranked #15 of 174 Hotels in Phoenix
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Camilla C Carmel, Indiana
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370 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Carmel, Indiana
1 review
4 of 5 stars Reviewed 3 days ago NEW

Just FYI: I don't routinely write reviews. But I think my experience is worth mentioning. This hotel location was 1/2 a block to the convention center where my meeting was being held with lots of good restaurants and bars within walking distance. The downtown area even has ambassadors who walk the streets to help you find where you are going... More

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Top Contributor
169 reviews 169 reviews
63 hotel reviews
297 helpful votes 297 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first stay at a Renaissance property and as Marriott rewards members, we were taken care of on a whole new level. The staff was probably the nicest and most accommodating that we have ever experienced. The property is a bit on the older side but is currently being renovated. We wish the club lounge would have been... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

We are so glad we were your first Renaissance property, and that we knocked it out of the park for you! I hope you make it back to experience the renovations and our concierge club! More

Hong Kong Region, China
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here on our very first visit to Phoenix for 2 nights. We arrived in the morning from a flight from Los Angeles. We both were coming of long flights and had been travelling for nearly 20 hours, so by the time we arrived, we were quite tired. However, upon arriving at the hotel, from the... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Thank you very much for you detailed review of our hotel! We are indeed undergoing some renovations and they should be completed by the end of September. It's a fun challenge to work with a building from the 70's! Retro yet chic! More

Redondo Beach, CA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I had to find another hotel to stay for one night and I was pleasantly surprised staying at the Renaissance. The staff was very professional and nice! Plus, the accommodations were very comfortable, especially in the hot summer weather in Phoenix! I would have stayed there longer, but I was there for a convention and chose to stay the rest... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

I'm glad you enjoyed your brief time with us, and hopefully next time you'll be able to stay longer! More

California
Contributor
18 reviews 18 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel has fantastic service and very nice rooms. The concierge staff were wonderful, and gave us great advice. The staff at the front desk were equally nice and anxious to help us maximize our weekend in Phoenix. The only parking is valet, but it is super prompt. When we came out to get our car, we found the valet... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Wow! It sounds like you had a ball exploring our wonderful city! The light rail into Mill Avenue in Tempe is a fun ride for sure! Thanks so much for the great review, and we hope you come back soon! More

Bend, Oregon
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 13, 2014

Loved this Marriott. The staff was helpful and courteous. Food beyond good. Room Excellent. Had pay for movies in room, which is a bonus. Room service very prompt. Fitness room big and clean, but could have been cooler. Pool is small but in a nice area. Got an upgraded room with my gold standing. My complaint though is the fee... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

I am so sorry about your experience with FedEx and our front office staff. This is what I've learned from FedEx - there should have been a link on the web site with a direct download of their shipping instructions, and they've discovered there was not. This has been corrected. What you encountered was not a relection of our level... More

Sao Paulo, SP
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed August 10, 2014

I had such a lovely time there, amazing staff, loved the beds and the best coffee and cream ever!!! ❤️❤️. The front desk people were helpful, the parking guys the most sweet Ive seen. And the room window was to the mountains side. What a view!!!

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Thank you for your kind words, and I'm glad you enjoyed your time with us! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

My husband and I travel to PHX multiple times a month for business and family. We've been looking for a "home" away from home and have spent many nights in many different hotels in the surrounding area. This week we spent it in the Renaissance downtown Phoenix. And have found the "home" we've been looking for!! Everyone is so friendly... More

Was this review helpful? Yes 1
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

WOW! We are so happy that we are your new favorite hotel in Phoenix! We try hard to have every single guest feel that way. Our Ambassadors are genuinely caring and sincerely want you feel comfortable when you're travelling away from home. Thank you for your loyalty! More

San Tan Valley, Arizona
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

Smooth transition from the parking garage to the check in desk. My wife and I had Bernard Brayton check us in. Once again, no issues. So we proceeded to our room on the 9th floor. stepped out of the elevator and a major renovation!! The last time we were here, the hall looked so small and old. Now the hall... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Congratulations on your anniversary! Bernard is spectacular! And you noticed the newly renovated corridors - we'll be finished with every floor by the end of September. Thanks for your loyalty, we sincerely appreciate it! Can't wait to see you again! More

Seattle, Washington
Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

When I first came to this hotel I was a little surprised at how the exterior looked. The building appeared to be older stucco with arches on all the guest room windows. It wasn't very appealing or modern looking from the outside however, the interior was wonderful. Lobby: the lobby was beautifully decorated in a very classy and artistic style.... More

Was this review helpful? Yes 1
Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Our exterior has been charmingly referred to as a cheesegrater. The windows are arched (and by the way, are the only operational windows in any hotel downtown!) and they have a flared cover which helps shade the room! It's really very retro and cool! Thanks for your kind words about the newly renovated interior - we have just added safes... More

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Additional Information about Renaissance Phoenix Downtown

Address: 50 East Adams Street, Phoenix, AZ 85004
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Phoenix Downtown 3.5*
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Also Known As:
Renaissance Phoenix Downtown Hotel Phoenix
Wyndham Phoenix
Phoenix Wyndham

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