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All 174 Phoenix hotels

Renaissance Phoenix Downtown

3.5 of 5 Hotel   |   50 East Adams Street, Phoenix, AZ 85004 (Central City)
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Renaissance Phoenix Downtown
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Ranked #12 of 174 Hotels in Phoenix
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Mike W
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403 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 4 days ago NEW

I recently stayed at the Renaissance Phoenix Downtown for a business conference and was very impressed with everything. My room, the meeting areas and the hospitality that went along with it were all top notch and the staff was very helpful when needed. The front desk staff were a little slow but I blame that on the amount of people... More

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Chester, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

So this was a business stay. 3 nights. Have to say it was a great experience at the Renaissance right from the checkin. Friendly, helpful, attentive staff. Could not fault. The rooms are nicely done with a great quality feel. Aveda toiletries, always a good sign! Lots of bars and restaurants around the hotel as well. It's really conveniently located.... More

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Fort Lauderdale, Florida
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Two night stay for business. Very nice property right in the heart of downtown. Rooms were clean and modern. There is some renovation going on, but I never heard it. Valet parking is about 25.00 per day. The highlight for me was the level of concierge service in their lounge. Top notch! Walking distance to many restaurants in the area.... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Great property - that's what we love to hear! Thanks very much for choosing us, and we hope to see you again when your travels bring you back to Phoenix! More

Halifax
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I arrived on the Saturday before the start of the PMI conference. I guess the reviewer above me got my room. Booked a king for the space and ended up downgraded to a double queen. Smallish room with as another reviewer said no bathrobes, no mini bar and the room service for two people is not the best either. Someone... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Thank you very much for the feedback. I am disappointed that your stay started off on the wrong foot. Please accept my apologies for this as your experience did not meet either of our expectations. I appreciate the great detail on your review surrounding the product and design of the room you stayed in, as this helps us understand the... More

Verona, Wisconsin
Contributor
15 reviews 15 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Only reason for average score is minor renovations going in the hotel, but other than that adequate accommodations. Right down the street from the convention center and walking distance to everything you need. We walked to several locations when we weren't at the convection center. The professional basketball and baseball stadiums are an easy walk. The hotel is very clean... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Thank you for the review. The renovations are wrapping up and we hope you have enjoyed the improvements. We think our location is pretty special too, as we are right in the heart of it all. If your travels do bring you back to Phoenix in the future, we hope to see you back. We are adding a very cool... More

Victoria, BC
Top Contributor
70 reviews 70 reviews
59 hotel reviews
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the first time I have stayed at a Renaissance property and I was curious about what the difference was with other Marriott properties. The biggest differentiation is service. Since you walk into the lobby, you can feel people looking at you and caring about you. People don't mind walking from behind the counter to help you with your... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

I'm glad your first stay at a Renaissance was with us, and that you had the opportunity to experience our fantastic customer service! So sorry about the issue you had with your door. If you'd like to get back with me and let me know the room number, I can make sure our engineers get that repaired immediately! More

Sahuarita, Arizona
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night after an NBA game. The property is renovating but regardless is very nice . Very comfortable, clean, and centrally located. I recommend for folks who have a need to be close to downtown Phoenix. Plenty of restaurants around as well.

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

The Suns are doing a great job this season, and we're right around the corner! There's lots of fun things happening nearby, so please come back and enjoy all that downtown Phoenix has to offer! More

Halifax, NS
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I might have given this hotel a 4 (Very Good) rating if it hadn't been for a very disappointing surprise on check in. I had booked a King room six months in advance of my stay. I was travelling for a conference and my husband came with me for some leisure time. We chose a king room to have the... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

Thank you for the gift of feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for these opportunities. We have shared your feedback with the entire hotel team to ensure that we learn from these opportunities and plan... More

Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had a five day stay at the Renaissance in Phoenix for a PMI conference and had a great experience. Every employee I had contact from the doorman to the housekeeping staff had a smile and a welcoming demeanor. The hotel was clean, tidy and had the appearance of being managed as a high end hotel. When I arrived at check-in... More

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Marty R, Executive Response Team at Renaissance Phoenix Downtown, responded to this review

5 days and 5 stars - WOW! And you found Matt's Big Breakfast - that's an incredibly awesome place, right? Thanks for your kind words about our staff - they go above and beyond every single day! More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a week on business and can say that the staff is great and the property is clean, safe and comfortable. The hotel is situated close to everything you need downtown and is a quick ride or drive from the airport. I would definitely stay again.

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Additional Information about Renaissance Phoenix Downtown

Address: 50 East Adams Street, Phoenix, AZ 85004
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Phoenix Downtown 3.5*
Number of rooms: 532
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Also Known As:
Renaissance Phoenix Downtown Hotel Phoenix
Wyndham Phoenix
Phoenix Wyndham

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