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All 174 Phoenix hotels

Courtyard by Marriott Phoenix North

3.0 of 5 Hotel   |   9631 North Black Canyon Highway, Phoenix, AZ 85021
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Ranked #81 of 174 hotels in Phoenix
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A recent review
5 of 5 stars reviewed 1 week ago
brucect Hartford, Connecticut
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57 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Hartford, Connecticut
Top Contributor
72 reviews 72 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

The Marriot has great rooms . Period. You cannot beat this place and the price is spot on. It is just off Hwy 17 which was for me my roadway to Sedona.. It was hot the day I was there but my room was cool..You need that in Phoenix when it is 104. Around the corner is an IHOP. Great... More

Was this review helpful? Yes 1
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Hello Brucect, I am so happy to hear you enjoyed our hotel on your way up to beautiful Sedona AZ. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We hope to see you again the next time you are traveling in Arizona. Sincerely, Nicole More

Del Mar, California
Top Contributor
411 reviews 411 reviews
54 hotel reviews
276 helpful votes 276 helpful votes
3 of 5 stars Reviewed 1 week ago

Having stayed at a lot of Courtyard hotels over the years this property was definitely, in my opinion, not up to the Marriott standards for this hotel chain. To start with the front desk person was not very helpful and didn't understand my reservation, questioned me about it and had to ask someone to clarify it, only to find out... More

Was this review helpful? Yes 1
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Good Evening Michael D, Thank you for your feedback on your recent stay at our hotel. My personal apologies for the inconveniences you experienced while staying at our Courtyard. Please know that I am looking into the situations you have mentioned to ensure this does not happen in the future to another valued guest. If you would like to discuss... More

California
Top Contributor
92 reviews 92 reviews
40 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 23, 2014

We got in late, en route to a driving trip up to Utah. This was a great place for our first evening. The room was clean, comfortable, and quiet. The staff recommended a great restaurant down the road, and we enjoyed that as well. The price was also very reasonable! We do trust the Courtyard chain, in general, and this... More

Was this review helpful? Yes
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Hello SueBirk, I am happy to hear you enjoyed our hotel during your short visit traveling though Phoenix, AZ. Thank you for the nice comments about our clean, quiet and comfortable rooms. We hope you choose to stay with us again in the future. Thank you for choosing Courtyard by Marriott. Sincerely, Nicole More

1 review
1 of 5 stars Reviewed June 18, 2014

On the outside it looks clean, friendly, and inviting. I mistakenly left behind belongings, and frantically called them asking if they had found it. The front desk assured me that they had it and it would be returned to me if I paid for shipping, so I gave them my information. Weeks pasted, and I called again only to be... More

Was this review helpful? Yes
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Dear Mary, Thank you for your feedback on your recent stay at our hotel. My personal apologies on the communication challenges you encountered with our staff regarding your lost item. I can imagine your frustrations and I am so sorry. I am happy to know that my staff has since taken care of you over the past few days. If... More

Tucson
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 12, 2014

I stayed in this excellent hotel last weekend with my family and we had a great time! Every staff member was friendly and helpful. We used two rooms and both were perfectly clean and everything worked correctly. The location was next to our event. Parking was easy. We ate at a mexican restaurant just one door down from the hotel... More

Was this review helpful? Yes
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Thank you so much for the nice compliments about our hotel and friendly staff. We take great pride in providing excellent customer service to our guests. I will be sure to share your comments with my team. Our ping pong table, recreation area is a new addition to our hotel and we are so pleased you and your family enjoyed... More

Bayfield, Wisconsin
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 8, 2014 via mobile

We loved this hotel. We stopped here en route from PHX to Grand Canyon & S. UT. It is in a very tidy suburb with shops galore. The price point was great and the hotel has a large, updated lobby. The staff were very friendly & helpful & it was clean. The room was a very typical room, but well... More

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General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Greetings from Phoenix AZ, I hope you had a fabulous time at the Grand Canyon and in Southern Utah! I am pleased to hear that you enjoyed your recent stay with us and thank you for the kind words about our friendly and helpful staff and clean rooms. You are a valued customer and everything we do is aimed at... More

Worthington, Oh
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed May 8, 2014

Very clean and newer full service hotel. Very comfortable mattresses. Outdoor pool and whirlpool are inviting. Friendly and professional service staff. Great place for family or business. Hidden back just south of Happy Valley Road and quieter, no freeway noise! Conference rooms are available. Since this is a full service hotel breakfast is not free, however they do offer free... More

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General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Dear Marada, I believe your review is actually for the Courtyard Phoenix North/Happy Valley. While we take every step possible to make sure our guests’ experiences are enjoyable and memorable, we can’t take credit for the equally fabulous service and experience of another Courtyard property. We are glad to hear that you have had a great experience at another Marriott... More

Hobart, Indiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 2, 2014

Great location and very comfortable bed. The people who worked there were friendly and knowledgeable about nearby restaurants. We would have liked to have had a complimentary breakfast, as is customary with many properties in the Marriott chain, but the buffet breakfast for $10 was decent and certainly not overpriced. Although we preferred the Hyatt property we stayed at last... More

Was this review helpful? Yes 1
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Thank you for taking the time to post comments about our hotel. I am very pleased to hear that you enjoyed your recent stay with us and thank you for the kind words about our customer service, comfortable beds and great location. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely... More

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2014

As a frequent business traveler I do not usually write reviews. However, my recent stay at the Courtyard Phoenix North was simply OUTSTANDING!! This hotel property is conveniently located just off I-17 which allowed me to get to all areas of Phoenix quickly and easily. The hotel was clean and well taken care of just as I would expect from... More

Was this review helpful? Yes 1
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Dear Valued Guest, Thank you for taking the time to post comments about our hotel. I am very pleased to hear that you enjoyed your recent stay with us and thank you for the kind words about our customer service and clean hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is... More

Salt Lake City, Utah
1 review
4 of 5 stars Reviewed March 4, 2014

I'm a weekly business traveler... I always pick out Marriott locations if available and conveniently located. I frequent this Marriott because the staff is always great and go out of their way to accommodate and the premises is always clean and taken care of. I really don't have anything bad to say :) I'll keep coming :)

Was this review helpful? Yes
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Dear Valued Guest, Thank you for taking the time to post comments about our hotel. We are delighted that your stay with the Courtyard Phoenix North was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may... More

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Additional Information about Courtyard by Marriott Phoenix North

Address: 9631 North Black Canyon Highway, Phoenix, AZ 85021
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Phoenix North 3*
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Also Known As:
Courtyard By Marriott Phoenix North Hotel Phoenix
Courtyard Phoenix North
Phoenix Marriott
Phoenix Courtyard

29 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#12 Green Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
The Courtyard North Phoenix Hotel is an ideal home base for your Phoenix, Arizona vacation. Nestled between the 250-store Metrocenter Mall and the Black Canyon Conference Center, our hotel is in the middle of it all. For visitors wanting to see some Major League Baseball, we are located near the spring training facilities for the Mariners, Padres, Brewers, Rangers and Royals. Our hotel is near many premier golf courses and right next to Interstate 17, which provides easy access to Chase Field and Heritage Square Park. At the end of the day, you can relax in our Phoenix, Arizona hotel's secluded, beautifully-landscaped courtyard and take a swim in our outdoor pool. In the comfort of your guest room, you will enjoy luxurious bedding, fluffy pillows and a thick mattress. Those visiting our North Phoenix hotel on business will love the large, flexible workspace, well-lit desk, ergonomic chair and free wireless high-speed internet available in each room. Come stay with us at the Courtyard North Phoenix Hotel. ... more   less 
Number of rooms
146

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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