We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 174 Phoenix hotels

Courtyard by Marriott Phoenix North

3.0 of 5 Hotel   |   9631 North Black Canyon Highway, Phoenix, AZ 85021
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Parking
Save Saved
You added Courtyard by Marriott Phoenix North to your Saves list
Courtyard by Marriott Phoenix North
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
67%
Ranked #83 of 174 hotels in Phoenix
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
SueBirk California
  • Overview
  • Reviews (55)
  • Photos (29)
  • Amenities
  • Q&A
  • Room tips (14)
  • Location
  • More
Write a Review

55 people have reviewed this hotel

Traveler rating
    19
    18
    9
    3
    6
See reviews for
10
9
6
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
California
Top Contributor
92 reviews 92 reviews
40 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We got in late, en route to a driving trip up to Utah. This was a great place for our first evening. The room was clean, comfortable, and quiet. The staff recommended a great restaurant down the road, and we enjoyed that as well. The price was also very reasonable! We do trust the Courtyard chain, in general, and this... More

Was this review helpful? Yes
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Hello SueBirk, I am happy to hear you enjoyed our hotel during your short visit traveling though Phoenix, AZ. Thank you for the nice comments about our clean, quiet and comfortable rooms. We hope you choose to stay with us again in the future. Thank you for choosing Courtyard by Marriott. Sincerely, Nicole More

1 review
1 of 5 stars Reviewed June 18, 2014

On the outside it looks clean, friendly, and inviting. I mistakenly left behind belongings, and frantically called them asking if they had found it. The front desk assured me that they had it and it would be returned to me if I paid for shipping, so I gave them my information. Weeks pasted, and I called again only to be... More

Was this review helpful? Yes
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Dear Mary, Thank you for your feedback on your recent stay at our hotel. My personal apologies on the communication challenges you encountered with our staff regarding your lost item. I can imagine your frustrations and I am so sorry. I am happy to know that my staff has since taken care of you over the past few days. If... More

Tucson
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2014

I stayed in this excellent hotel last weekend with my family and we had a great time! Every staff member was friendly and helpful. We used two rooms and both were perfectly clean and everything worked correctly. The location was next to our event. Parking was easy. We ate at a mexican restaurant just one door down from the hotel... More

Was this review helpful? Yes
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Thank you so much for the nice compliments about our hotel and friendly staff. We take great pride in providing excellent customer service to our guests. I will be sure to share your comments with my team. Our ping pong table, recreation area is a new addition to our hotel and we are so pleased you and your family enjoyed... More

Bayfield, Wisconsin
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 8, 2014 via mobile

We loved this hotel. We stopped here en route from PHX to Grand Canyon & S. UT. It is in a very tidy suburb with shops galore. The price point was great and the hotel has a large, updated lobby. The staff were very friendly & helpful & it was clean. The room was a very typical room, but well... More

Was this review helpful? Yes
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Greetings from Phoenix AZ, I hope you had a fabulous time at the Grand Canyon and in Southern Utah! I am pleased to hear that you enjoyed your recent stay with us and thank you for the kind words about our friendly and helpful staff and clean rooms. You are a valued customer and everything we do is aimed at... More

Worthington, Oh
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed May 8, 2014

Very clean and newer full service hotel. Very comfortable mattresses. Outdoor pool and whirlpool are inviting. Friendly and professional service staff. Great place for family or business. Hidden back just south of Happy Valley Road and quieter, no freeway noise! Conference rooms are available. Since this is a full service hotel breakfast is not free, however they do offer free... More

Was this review helpful? Yes
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Dear Marada, I believe your review is actually for the Courtyard Phoenix North/Happy Valley. While we take every step possible to make sure our guests’ experiences are enjoyable and memorable, we can’t take credit for the equally fabulous service and experience of another Courtyard property. We are glad to hear that you have had a great experience at another Marriott... More

Hobart, Indiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 2, 2014

Great location and very comfortable bed. The people who worked there were friendly and knowledgeable about nearby restaurants. We would have liked to have had a complimentary breakfast, as is customary with many properties in the Marriott chain, but the buffet breakfast for $10 was decent and certainly not overpriced. Although we preferred the Hyatt property we stayed at last... More

Was this review helpful? Yes 1
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Thank you for taking the time to post comments about our hotel. I am very pleased to hear that you enjoyed your recent stay with us and thank you for the kind words about our customer service, comfortable beds and great location. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely... More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed March 18, 2014

As a frequent business traveler I do not usually write reviews. However, my recent stay at the Courtyard Phoenix North was simply OUTSTANDING!! This hotel property is conveniently located just off I-17 which allowed me to get to all areas of Phoenix quickly and easily. The hotel was clean and well taken care of just as I would expect from... More

Was this review helpful? Yes
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Dear Valued Guest, Thank you for taking the time to post comments about our hotel. I am very pleased to hear that you enjoyed your recent stay with us and thank you for the kind words about our customer service and clean hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is... More

Salt Lake City, Utah
1 review
4 of 5 stars Reviewed March 4, 2014

I'm a weekly business traveler... I always pick out Marriott locations if available and conveniently located. I frequent this Marriott because the staff is always great and go out of their way to accommodate and the premises is always clean and taken care of. I really don't have anything bad to say :) I'll keep coming :)

Was this review helpful? Yes
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Dear Valued Guest, Thank you for taking the time to post comments about our hotel. We are delighted that your stay with the Courtyard Phoenix North was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may... More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed March 3, 2014

I had a great stay. I usually don't give reviews but I was pleasantly surprised but my experience. The staff was courteous and helpful when I arrived. The room was clean when I entered. I definitely good the value for my money.

Was this review helpful? Yes
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Greetings from Phoenix AZ, Thank you for taking the time to post comments about our hotel. I am pleased to hear that you enjoyed your recent stay with us and thank you for the kind words about our courteous staff and clean rooms. You are a valued customer and everything we do is aimed at providing you with an excellent... More

Top Contributor
77 reviews 77 reviews
40 hotel reviews
113 helpful votes 113 helpful votes
1 of 5 stars Reviewed March 2, 2014

The title explains it all. We were getting ready to go to sleep the first night we arrived and found a pair of dirty mens underwear in our bed! Disgusting! They clearly don't take the time to change the sheets much less clean the room. This place is a disaster! Go elsewhere! We traveled here for a soccer tournament and... More

Was this review helpful? Yes 1
General_Manager_CY, General Manager at Courtyard by Marriott Phoenix North, responded to this review

Thank you for taking the time to share your thoughts about your stay at my hotel. I apologize that your stay was not up to standards and would like to discuss with you via email or phone. My email address is Nicole.e.duval@marriott.com and the hotel phone number is 602-944-7373. Please contact me, at your convenience, so that we may discuss.... More

Owners: What's your side of the story?
If you own or manage Courtyard by Marriott Phoenix North, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Courtyard by Marriott Phoenix North? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott Phoenix North

Address: 9631 North Black Canyon Highway, Phoenix, AZ 85021
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Phoenix North 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Booking.com, Marriott, Cheap Tickets, Tingo, Priceline, Hotels.com, BookingOdigeoWL, Venere and Agoda so you can book your Courtyard by Marriott Phoenix North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Phoenix North Hotel Phoenix
Courtyard Phoenix North
Phoenix Marriott
Phoenix Courtyard

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Hotel & grounds (1)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Other (7)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#12 Green Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
The Courtyard North Phoenix Hotel is an ideal home base for your Phoenix, Arizona vacation. Nestled between the 250-store Metrocenter Mall and the Black Canyon Conference Center, our hotel is in the middle of it all. For visitors wanting to see some Major League Baseball, we are located near the spring training facilities for the Mariners, Padres, Brewers, Rangers and Royals. Our hotel is near many premier golf courses and right next to Interstate 17, which provides easy access to Chase Field and Heritage Square Park. At the end of the day, you can relax in our Phoenix, Arizona hotel's secluded, beautifully-landscaped courtyard and take a swim in our outdoor pool. In the comfort of your guest room, you will enjoy luxurious bedding, fluffy pillows and a thick mattress. Those visiting our North Phoenix hotel on business will love the large, flexible workspace, well-lit desk, ergonomic chair and free wireless high-speed internet available in each room. Come stay with us at the Courtyard North Phoenix Hotel. ... more   less 
Number of rooms
146

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer