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All 174 Phoenix hotels

BEST WESTERN Innsuites Phoenix Biltmore

2.5 of 5 Hotel   |   1615 East Northern Ave., Phoenix, AZ 85020 (Camelback East)
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Ranked #42 of 174 Hotels in Phoenix
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A recent review
5 of 5 stars reviewed 2 days ago
jasonwG9714ID
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392 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I typically stay just a block away at a Hilton Resort - but it was booked this time. I have got to say, I was extremely impressed! This hotel is extremely well taken care of and updated - very nice pool area. I enjoyed the rooms and they were clean and comfortable. The staff is very helpful. Only negative may... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
mila s, Guest Relations Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete a review of our location. We are so happy to hear that you enjoyed your stay and will choose us again for your hospitality needs. Warm regards, Mila Stouffer 602-997-6285 ext. 309 mstouffer@innsuites.com More

Phoenix, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

The walls are thin, the staff is helpless, and unless you are in the building above the offices, its not worth the money at all!! people were fighting outside my room and the staff told me to go out there and see what room they were in or they couldn't do anything.

Review collected in partnership with Best Western

Was this review helpful? Yes
mila s, Guest Relations Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, I want to start off by apologizing for your experience with us. We here at Best Western InnSuites always try to provide our guest with a exceptional stay. We do hope you will give us another chance. I would also like to speak with you directly if you can find the time to contact me please. Once... More

Prescott, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is an above average property with wonderful rooms, staff and amenities. The mattress was exceptionally comfortable. The staff is very helpful. The pool and jacuzzi was very clean as was the entire pool area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
mila s, Guest Relations Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Best Western Traveler, We love to see reviews like this! thank you for your comments and recommendations. We do hope to see you again soon. Once again thank you for taking your time to post such nice comments of our location. Warm regards, Mila Stouffer 602-997-6285 ext. 309 mstouffer@innsuites.com More

San Antonio, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I found this hotel to be very clean, with a friendly and helpful staff. My trip was both for work and pleasure. I enjoyed the clean pool, Jacuzzi and BBQ grill. I would stay there again if I went to Phoenix again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us and for your review. We understand that you have a lot of hotels to consider from and we thank you very much for choosing us!! Warm regards, Mila Stouffer 602-997-6285 ext. 309 mstouffer@innsuites.com More

West Palm Beach, Florida
Contributor
17 reviews 17 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel before and can't say it is terrible but at the same time can't say it's great. This hotel is old and it seems like the ownership has done a fair job of updating things. The room was clean and tidy. The bathroom smelled like cat litter (maybe previous pet room?) and had some bad... More

Was this review helpful? Yes
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, I want to thank you for your review. I'm sorry we didn't exceed your expectations. We are working on adding extra items to our breakfast. Next time your in Phoenix if you would like to give me a call I would love to offer you a free upgraded suite if available. I do hope you will give... More

phoenix, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is clean, centrally located, and is a great value for the price. I cannot wait to check out the pool, hot tub, and the happy hour specials in the lobby. One thing that I would not mind, is if there was a 2pm check out for an additional price.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Best Western Traveler, We love to see reviews like this and do hope to see you again soon. Thank you so much for taking the time to post your review of our location. Warm regards, Mila Stouffer 602-997-6285 ext. 309 mstouffer@innsuites.com More

Oceanside, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very clean. Our room was a good size and very clean, had a refrigerator and microwave. The breakfast was really good offering a good variety to choose from. We really enjoyed our stay and definitely will stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, We are so happy to hear you enjoyed your stay and will choose to do so again when in the Phoenix area. Thank you, Mila Stouffer 602-997-6285 ext. 309 mstouffer@innsuites.com More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Travelling from San Diego to the Grand Canyon was a long hall drive, so decided to break up the trip with a stop over night in Phoenix. So glad we did! As it was just a one night stop over, I was just looking for a good, clean, cumfy bed hotel that was on the budget side to save some... More

Was this review helpful? Yes 1
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, WOW!! Thank you so much for your review. We always strive to provide 100% customer satisfaction and in reading your review it appears we did so with your family. So once again thank you for choosing Best Western Inn Suites Phoenix Hotel & Suites. Warm regards, Mila Stouffer 602-997-6285 ext. 309 mstouffer@innsuites.com More

Flagstaff, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My sister and I meet frequently at BWS in Poenix for a 3 day reunion. We are very comfortable with our stay and appreciate the welcoming and helpful service of the staff. The free breakfast is done well. The hotel is convenient to many restaurants. I would recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Best Western Traveler, Thank you for your review and recommendation of our location. We hope to see you again soon!! Thank you, Mila Stouffer 602-997-6285 ext. 309 mstouffer@innsuites.com More

Overgaard, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hotel is very well kept. The staff are fresh and helpful. The room we stayed in was very clean, good mattress and t.v. The other guests were quiet. The location is great with easy access to the freeways 51 and the 101. This was a good value and I recommend it.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, Thank you for your review and we hope to see you again when traveling down to Phoenix. Thank you, Mila Stouffer 602-997-6285 ext. 309 mstouffer@innsuites.com More

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Additional Information about BEST WESTERN Innsuites Phoenix Biltmore

Address: 1615 East Northern Ave., Phoenix, AZ 85020
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Innsuites Phoenix Biltmore 2.5*
Number of rooms: 109
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Also Known As:
Best Western Plus Innsuites Phoenix Hotel And Suites
Best Western Plus Innsuites Phoenix Hotel Phoenix
Best Western Phoenix
Phoenix Best Western

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