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All 175 Phoenix hotels

BEST WESTERN Innsuites Phoenix Biltmore

2.5 of 5 Hotel   |   1615 East Northern Ave., Phoenix, AZ 85020 (Camelback East)
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81%
Ranked #43 of 175 hotels in Phoenix
A recent review
5 of 5 stars reviewed 2 days ago
Jacqueline W Waukegan, Illinois
  • Reviews (348)
  • Photos (114)
  • Amenities
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  • Room tips (56)
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348 people have reviewed this hotel

Traveler rating
    155
    122
    45
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Waukegan, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel is in excellent location to food and the mountain views are beautiful. Convenient to airport and highways. Friendly staff, clean rooms. We had to print out flight information. Just had to go to the lobby. They had computer and printer. Even had a little book reading nook :-)

Was this review helpful? Yes
Decatur, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The hotel is in a very pleasant area and easy to find. The staff was very friendly and very helpful. We had a few minor issues with the room when we got there but the staff was very helpful and took care of the situation very professionally. I would recommend this Hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sacramento, California
1 review
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel twice now and intend to stay again in the future. I give it 4 stars because it is an older property and if there was a 4.5 that would be more accurate. It is conveniently located to shopping, restaurants and other services. The staff is friendly and helpful. We have chosen a suite with... More

Was this review helpful? Yes
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, WOW!! Thank you so much for such a nice review on our location. It seems as if you enjoyed everything Best Western InnSuites Hotel has to offer. We are so glad to hear that you got to experience our manager's BBQ. We are currently remodeling 25 rooms from head to toe right now. We are constantly upgrading... More

Tucson, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is very nice, well maintained and clean. The staff was friendly and accommodating. The breakfast was good with a nice selection of items from which to chose. I have stayed here before and liked it. Oh, and it was quiet as well, no road noise or loud guests!

Review collected in partnership with Best Western

Was this review helpful? Yes
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, Thank you for completing this survey on your stay. Its always nice to hear from repeat guest. I do hope we see you again soon. Thank you, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309 More

Searcy
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Would stay here again for sure. We experienced great service. Clean & comfortable room with everything in good working order. No problems were experienced that were not addressed. Pool area was clean and nice.

Review collected in partnership with Best Western

Was this review helpful? Yes
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, Thank you for choosing Best Western InnSuites Hotel & Suites for your hospitality needs. We really appreciate your business. I would also like to thank you for completing a review of your stay and we hope to see you again soon!! Thank you, Mila Stouffer 602-997-6285 ext. 309 mstouffer@innsuites.com More

Tucson, Arizona
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a business traveler I have to say this property is Awesome. If you need outlets for computers, tablets, phones etc this is a hotel that has kept that in mind. The lamps have 2 outlets for use; there were even open ones on the wall which is rare. The decor is nice and the staff is professional and very... More

Review collected in partnership with Best Western

Was this review helpful? Yes
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Cheri, Thank you so much for your review. It is so nice to hear comments from all of our guest, however from our regulars it is that much nicer!! It means we must be doing something right. We look forward to seeing you again. Thank you, Mila Stouffer Front Office Manager 602-997-6285 ext. 309 mstouffer@innsuites.com More

Phoenix, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here for business. The room was very clean and all the staff i encountered were very friendly. Patty in sales is GREAT!! They havce a great breakfast and i was impressed with the manager Calvin. He comes in every morning and talks with all guest. Very smart move.. Genuinly cares if my stay was good or not. I... More

Review collected in partnership with Best Western

Was this review helpful? Yes
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, Thank you so much for your kind review. I will be happy to forward your review to Calvin and Patty along with the rest of the staff. We hope to see you again soon. Once again thank you!! More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

great staff, rooms were clean and spacious. great stay. The general Manager talked to us every day. We were like family. I would stay there every time in Phoenix. We absolutely loved the property. We were in phoenix 6 days and enjoyed the hotels attentiveness to us.

Review collected in partnership with Best Western

Was this review helpful? Yes
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, Thank you for staying with us. I would also like to thank you for taking the time out of your day to complete a review on our location. We know you have a lot of places to choose from and we thank you for choosing us!! Thank you More

Pflugerville, Texas, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Just stayed here and was very impressed with the whole team. Calvin Quick the manager, Patty in Sales and Mila too!!!! Chelcie was great at check in and my room was clean and restful and I thank you all. Great location too.

Was this review helpful? Yes
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, Thank you for choosing Best Western InnSuites Hotel for your hospitality needs. I will be happy to forward your review to Calvin and Patty as well. We hope to see you again!! Thank you, More

Concho, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel was very clean and well maintained. Beds were clean and comfortable. Lots of pillows. Great amenities like microwave, fridge, coffee maker. Large tub and shower with wonderful water pressure. Awesome air conditioning. Provided a free breakfast that was really yummy. Very good coffee too. Social hour each night with free beer and wine was nice. The pool was really... More

Review collected in partnership with Best Western

Was this review helpful? Yes
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, Thank you for such kind comments. We are so happy to hear that you enjoyed your stay with us and hope to see you again soon. Thank you, More

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Additional Information about BEST WESTERN Innsuites Phoenix Biltmore

Address: 1615 East Northern Ave., Phoenix, AZ 85020
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Innsuites Phoenix Biltmore 2.5*
Reservation Options:
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Also Known As:
Best Western Plus Innsuites Phoenix Hotel Phoenix
Best Western Plus Innsuites Phoenix Hotel And Suites
Best Western Phoenix
Phoenix Best Western

114 photos of this hotel

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Room/suite (33)
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Other (32)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#33 Romantic Hotel in Phoenix #33 Business Hotel in Phoenix #39 Family Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Phoenix hotels for suite accommodations, free amenities and superior service in coveted Biltmore-area. Delight in magnificent Phoenix Mountain Preserve views. Enjoy nearby golf courses, renowned attractions, decadent dining and spectacular shopping options, not to mention exciting sports events around the Phoenix/Scottsdale/Glendale area. Suite Luxury for Less with Cloud 9 Beds & Bedding and FREE: Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 
Number of rooms
109

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