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All 174 Phoenix hotels

BEST WESTERN Innsuites Phoenix Biltmore

2.5 of 5 Hotel   |   1615 East Northern Ave., Phoenix, AZ 85020 (Camelback East)
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Ranked #46 of 174 hotels in Phoenix
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 1 week ago
jennw1082 Phoenix, Arizona
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363 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Phoenix, Arizona
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Truthfully I was disappointed. We paid for the upgraded room but only really thought the tub was nice. The ac was horrible in the living room area, the Wi-Fi gave us issues, the couch was horrible to sit on. Then to top it pools close early.

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Tucson, Arizona
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel for business and this property has outlets that are usable. This is an important feature in this day with cell phone, tablet and laptop. The fridge and micro wave are a nice plus. Room is clean and staff are professional. They have changed to key card for the doors which is great. I like the pillow-top mattress because... More

Review collected in partnership with Best Western

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Los Banos, CA, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was just passing through on my way to Texas with my daughter. It was raining with thunder and lightning and this hotel was like a breath of fresh air. The rooms and entire hotel were clean and well maintained, and you can't beat the cost. I would and will recommend this hotel to anyone.

Review collected in partnership with Best Western

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tucson, Angola
1 review
5 of 5 stars Reviewed 1 week ago

Price, accomidation, and overall experience was amazing. Myself and my boyfirend enjoyed our room. The jacuzzi next to the bed and the layout of our Jr. Suite was simply great. Especially being that we had such a great deal on the room reservation itself. Great Experience!

Review collected in partnership with Best Western

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Edmonton, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Visited Phoenix as our last destination before heading home. Booked this hotel based on the reviews; usually do not stay at best westerns. However, the price was the cheapest we have stayed at during our trip, seemed appropriate for a quick stopover. Location was good, close to mountain views and inner highways. Breakfast was good, ran out of some items... More

Was this review helpful? Yes
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, Thank you for your review on our location. We appreciate all comments positive or negative as they help us to make every guest stay better. I really hope when traveling through Phoenix you will give us another chance. Thank you, Mila Stouffer 602-997-6285 ext. 309 mstouffer@innsuites.com More

Silverton, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Eight nights on business. Hands-down the best value I've ever found in a hotel. Excellent staff, clean comfortable room, room service was excellent. The breakfast was great - a real breakfast served fresh and properly prepared. If not for the marginal Wi-Fi system, I wouldn't be able to critique anything about this hotel. I will certainly stay here again, and... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, Wow!! Thank you for your review. I understand you were here on business. Next time your here if you want to stop by the sales office we would be happy to set your company up with a corporate contract. It will break the rate down for your company into 4 seasons. it offers you the best rate... More

Phoenix
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is located in a great area, central to everything in Phoenix. The quality of the rooms is beyond what you would expect and the staff is the best I have seen anywhere. This property is a steal (I hope they don't read this and raise rates)

Review collected in partnership with Best Western

Was this review helpful? Yes 2
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Best Western Traveler, I would like to start off by thanking you so much for such a kind review. I will be happy to make sure we do not " raise our rates ". We look forward to having you stay again when in the Phoenix area. Thank you, Mila Stouffer 602-997-6285 ext. 309 mstouffer@innsuites.com More

Cleveland, Ohio
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a suite and were very happy with the room. It had two separate rooms with two queen-sized beds in one room and a sleeper/sofa in the other room. There was a big-screen, flat TV in each room. It also had french doors separating the rooms which is wonderful when you have young children with you. It also had... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued Guest, Thank you so much for your kind comments. We here at Best Western InnSuites offer several different suite types to accommodate all of our guests needs. Next time your in Phoenix give us a call. We will be happy to take care of you. Maybe try one of our presidential Jacuzzi suites. Thank you, Mila Stouffer 602-997-6285... More

Okeechobee
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed this place this time. I stayed here in May 2014 and I was very hesitant about staying again, but I am glad I did. I met great people, we had a cook out, the Manager Calvin is Awesome. Very close to Dreamy Draw Park, Echo Canyon Trail head, and Phoenix Mountains. Overall great place to stay

Review collected in partnership with Best Western

Was this review helpful? Yes 1
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Best Western guest, Thank you so much for your kind comments. I will be happy to forward your review to our General Manager Calvin. We are so happy you gave us another chance. We look forward to your next stay. Once again thank you!! Warm Regards, Mila Stouffer 602-997-6285 ext. 309 mstouffer@innsuites.com More

Vista,CA, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Very nice rooms. Clean and comfortable. Staff are attentive & helpful. Rooms on Northern Ave side are noisy(these are the pet friendly rooms) so take ear plugs if you have a pup. Breakfast is adequate and good. Happy hour usually wine beer popcorn and chips but a nice surprise. Location is good for North Phoenix and not too far from... More

Review collected in partnership with Best Western

Was this review helpful? Yes
mila s, Front Office Manager at BEST WESTERN Innsuites Phoenix Biltmore, responded to this review

Dear Valued guest, Thank you for taking the time to complete a review of your stay. We hope to see you again soon! Warm regards, Mila Stouffer 602-997-6285 ext. 309 mstouffer@innsuites.com More

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Additional Information about BEST WESTERN Innsuites Phoenix Biltmore

Address: 1615 East Northern Ave., Phoenix, AZ 85020
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Innsuites Phoenix Biltmore 2.5*
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Also Known As:
Best Western Plus Innsuites Phoenix Hotel And Suites
Best Western Plus Innsuites Phoenix Hotel Phoenix
Best Western Phoenix
Phoenix Best Western

129 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#6 Green Hotel in Phoenix #34 Romantic Hotel in Phoenix #35 Business Hotel in Phoenix #40 Family Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Phoenix hotels for suite accommodations, free amenities and superior service in coveted Biltmore-area. Delight in magnificent Phoenix Mountain Preserve views. Enjoy nearby golf courses, renowned attractions, decadent dining and spectacular shopping options, not to mention exciting sports events around the Phoenix/Scottsdale/Glendale area. Suite Luxury for Less with Cloud 9 Beds & Bedding and FREE: Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 
Number of rooms
109

Questions & Answers

Questions? Get answers from BEST WESTERN Innsuites Phoenix Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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