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Grace Inn at Ahwatukee


Hotel class 3.0 of 5
10831 South 51st Street, Phoenix, AZ 85044
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Reviews you can trust

54% Recommend
3.0 of 5 stars 34 reviews
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By trip type
All (34)
[ Date ] [ Rating ]
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5 of 5 stars
bds89   1 contribution
Scottsdale
Nov 11, 2009

We had our 20 year reunion at the Grace Inn and I was extremely pleased with the service. Nancy, the catering manager, was very professional and very pleasant to work with. Our reunion wouldn't have been a succes without her help...a huge thank you Nancy!!! The rest of the staff was also very helpful and friendly. The rooms were clean... more

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4 of 5 stars
KatieM3   1 contribution
Nov 5, 2009 | Trip type: Friends getaway

reasonable price: 50 dollars per night for 2 people with 2 queen beds. good comfort. good access to I10 east for tuscon or mexican border. recommended to us by the locals. more

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4 of 5 stars
AzAz411   1 contribution
AZ
Nov 4, 2009 | Trip type: Couples

This was the first time I had stayed at the Grace Inn- as we live here locally- so us needing a hotel room is unusual. I was really impressed with the representatives at the front desk- they were very friendly- and ensured that our accomodations were to our liking. The rooms were clean, comfortable and welcoming. The beds were soft,... more

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2 of 5 stars
chacharu   57 contributions
Denver
Jun 24, 2009 | Trip type: Solo travel

I needed a room for one night and got a pretty good deal here with Hotwire. Even after the iffy reviews I really hoped to enjoy my stay. From the outside and the lobby I was hopeful & the clerk who checked me in was friendly and efficient. The room was fine, furnishings showing some age but adequate. It annoys... more

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1 of 5 stars
ddandst   1 contribution
mpls
May 27, 2009 | Trip type: Couples

After discussing our time at the Grace inn, My wife and decided to write a comment here. About 1 am on May 21, my wife was trying to call the front desk. She tried calling many times. After a half an hour of trying to call with no answer, she decided to go down to the front desk. My wife... more

Management response from
Brady Murray, Director of Guest Experience

Thank you for taking the time to provide feedback regarding your recent stay. We greatly appreciate your input. I apologize that you had a difficult time contacting someone at the front desk during the evening. We attempt to be readily available for all of our guests and the time it took you to reach someone is unacceptable and will be...

Yikes!!!
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1 of 5 stars
travelinisbliss   1 contribution
Cary
Apr 23, 2009 | Trip type: Business

OMG!!! Expedia has a rating of 3 for this hotel, trust me it's not. The staff is friendly and helpful, but this place is as one reviewer stated, "dated." I'm here for 5 nights and I'm dreading it. Honestly, I'm nervous about sleeping in the bed... I purchased at hotel/car package with Expedia. I won't be using them again in... more

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1 of 5 stars
withdubi   1 contribution
Charleston, SC
Mar 14, 2009 | Trip type: Business

Okay, number one - if you plan on using WI-FI at all, be prepared to have very intermittent connection. Plus they don't mention that wireless is only available in lobby, NOT THE ROOMS. Staff was okay, but not very helpful when we had questions. Rooms decor cheesy and very outdated. Hotel is smelly and old, and in need if serious... more

Management response from
Brady Murray, Director of Guest Experience

Thank you for taking the time to provide feedback regarding your recent stay. We greatly appreciate your input. We are aware of the issues we are having with our wireless internet connection and are working to correct the issue. We are sorry you could only access the wireless network in certain areas of the hotel. In addition, we apologize that...

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2 of 5 stars
travelgrrl0896   3 contributions
Philly, PA
Mar 4, 2009 | Trip type: Couples

per my guidebook, this "aging resort" supposedly has newer rooms, so you'd think when I asked at check in if some rooms were nicer, she would have put me in a non crappy room. not the case. There were cigarette burns in the blankets, the thin cheap tacky fake-quilt-pattern comforter was falling apart, stitching & threads coming out, scratchy, nasty... more

Management response from
Brady Murray, Director of Guest Experience

Dear Travelgrrl0896, Thank you for taking the time to comment on your recent experience at the Grace Inn Phoenix. We greatly value the feedback of each and every one of our guests and use that feedback to continue to improve our service and the quality of our facilities. I am sorry to hear about the issues you encountered during your...

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2 of 5 stars
pkPortland   1 contribution
Portland, Oregon
Jan 28, 2009 | Trip type: Business, Solo travel

The Grace Inn is in serious need of remodeling and upgraded services if it wants to be "the premier choice among Phoenix Hotels and Resorts" (as they say on their website). My room was very outdated along with cigarette burns on the blankets and nightstand, threadbare sheets, a broken closet door, and a tub that backed up when you turned... more

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5 of 5 stars
surfgal1   4 contributions
del mar, ca
Jan 2, 2009 | Trip type: Business

I was there 3 nights for a conference and am giving it 5 stars, as it was quite reasonably priced for what we received. The staff was friendly overall. Of course, it's not the Four Seasons, but the stay was pleasant.... Airport shuttle service was convenient as I chose not to rent a car during this trip. No complaints about... more

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Grace Inn at Ahwatukee Also Known As

  • Grace Hotel At Ahwatukee
  • Grace Hotel Phoenix
Address: 10831 South 51st Street, Phoenix, AZ 85044
Phoenix Hotels Grace Inn at Ahwatukee
3.0/5.0
34