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All 174 Phoenix hotels

Four Points By Sheraton Phoenix South

3.5 of 5 Hotel   |   10831 South 51st Street, Phoenix, AZ 85044 (Formerly Grace Inn Phoenix) (Ahwatukee Foothills)
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Ranked #60 of 174 Hotels in Phoenix
A recent review
3 of 5 stars reviewed 4 days ago
LindaWW1956 Maricopa
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19 reviews from our community

Traveler rating
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    5
    3
    0
    1
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5
5
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Maricopa
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

To be fair, this hotel was just opening in June after a major renovation. The AC went out a couple times, but that kept the pool and the bar busy. Staff very friendly and accomodating. There were quite a few people there and when we went to bar/restaurant there was one employee. She was taking room service orders, delivering them,... More

Was this review helpful? Yes
Somerton, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

One thing that stands out compared to other hotels I've stay at is the hotel personnel...There very friendly, accommodating and your always presented with a smile/ a good morning.... I'm usually a person who needs to check-in early due to my work schedule. I recommend those who are like me, to call at 8am that same day when your planning... More

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Pinetop-Lakeside, Arizona
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This started out as a trip to look at RV Motor homes and turned into an extended stay for our pregnant granddaughter, We had booked the room for 3 nights and ended up having to extend our stay another 3 nights. There are many local places to eat on Elliot which is right by the Hotel across the freeway. Olive... More

Was this review helpful? Yes 1
Alex S, Front Office Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Padilla55: Thank you for taking the time to leave a comment on trip advisor so we can share with our staff. I am so pleased you enjoyed your stay and I will personally make sure to let Matt know how much he was appreciated. We hope to see you again in the future. Have a great week! Sincerely, Alex... More

La Center, Washington
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

A two night stay. At check in: The room I was assigned wass dirty. Went back to the Front Desk, they gave me another room. Second room: did not have shower gel , wash cloths. I let them know. Second day: After been gone all day, went back to the hotel to let them kow about the car I just... More

Was this review helpful? Yes 1
Alex S, Front Office Manager at Four Points By Sheraton Phoenix South, responded to this review

Hello, Thank you for taking the time to give us your feedback from your recent stay. I am so sorry to hear that your experience was not what it should have been. I do hope you will give us another opportunity to make things right. Please contact me at your convenience so we can show you what a great guest... More

Brussels
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were greeted by super friendly staff. The room was great, although the bathroom was really on the small side. Everything was very clean and the free bottle of water was very welcome. The pool area was very clean and nicely decorated with shade areas. The location is great because is is close to the highway, stores and places to... More

Was this review helpful? Yes
Alex S, Front Office Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Gerrit D: Thank you so much for the comments from your stay! I am so delighted you enjoyed our out hotel and services. I hope to see you again. Take Care, Alex Slingerland Front Office Manager More

New York City, New York
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean convenient great service..close to-- airport ,, downtown , Tempe and Phoenix. .15 min drive to old town Scottdale. ..great shuttle service to airport and surrounding areas. Do recommend for a quick stop over in Phoenix

Was this review helpful? Yes
Alex S, Front Office Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Carrera Porsche: Thank you for taking the time to give us your feedback on Trip Advisor. We are delighted you enjoyed your stay with us and hope to see you again soon. Have a great day! Sincerely, Alex Slingerland Front Office Manager More

Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Sheraton took over the old Grace Inn at Ahwatuckee, a bit south of Phoenix proper. Our room was spacious, well-appointed, and had a nice shower with one of the best showerheads I've experienced. Wish I had noted the maker, because I want one at home! The front dest clerks were extremely nice and even threw in a couple of breakfast... More

Was this review helpful? Yes 1
Alex S, Front Office Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Dave S: Thank you for your feedback from your recent stay. I am very pleased that everything went well for you. We do have microwaves available upon requests for our guests to use in their rooms and I was able to look into the make and model of the showerhead for you. The brand is called Speakman Any Stream... More

Grand Canyon National Park, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2014

The newly-opened Four Points By Sheraton was a delightful surprise. Got a fabulous rate by booking online via Trip Advisor. My room was freshly painted, immaculate, and dressed with luxury linens. The restaurant's meals were delicious and the servers were attentive. A lovely view from my balcony. Great value.

Was this review helpful? Yes 1
Alex S, Front Office Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Donna H: I am so glad to hear you enjoyed your stay with us and we were able to meet your expectations. Please come see us again when you are back in the valley. Have a great day! Alex Slingerland Front Office Manager More

El Paso, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2014

It took us about 45 seconds to check in. The rooms were spectacular, they were so clean and had goodies like a safe, courtesy cream, Scope, lots of towels and even containers in the shower for shampoo, conditioner and body soap. Lots of room for clothing and the balcony had an amazing view. Can't wait to stay there again. Tony... More

Was this review helpful? Yes 2
Alex S, Front Office Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Tony R: Thank you for your comments on your recent stay with us. I will definitley make sure and pass this feedback along to our staff. When your travels bring you back to the area give us a call and we will take care of you. Hope to see you soon. Sincerely, Alex Slingerland Front Office Manager More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 28, 2014

Ended up staying at the Sheraton during the last night of a six day moving trip. The gentleman at the front desk was nice. Made check in easy and accommodated my request for an east facing room. The room was exceptional in my opinion... This was the second sheraton I stayed with during this trip and their pillows are WONDERFUL.... More

Was this review helpful? Yes 1
Alex S, Front Office Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Alexa S: Thank you for taking the time to give us your feedback on Trip Advisor. We strive to achieve our motto of simple, honest, uncomplicated comfort and all of our guest feedback will only help us improve our services to the fullest. Thank you and we hope you come back and see us again. Take Care, Alex Slingerland... More

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Additional Information about Four Points By Sheraton Phoenix South

Address: 10831 South 51st Street, Phoenix, AZ 85044 (Formerly Grace Inn Phoenix)
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Ahwatukee Foothills
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Four Points By Sheraton Phoenix South 3.5*
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Also Known As:
Grace Inn Phoenix Hotel Phoenix
Grace Hotel At Ahwatukee
Grace Hotel Phoenix

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