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Four Points By Sheraton Phoenix South

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10831 South 51st Street, Phoenix, AZ 85044 (Formerly Grace Inn Phoenix)
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Four Points By Sheraton Phoenix South
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Four Points By Sheraton Phoenix South
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60 reviews from our community

Traveler rating
    23
    18
    6
    3
    10
See reviews for
15
15
2
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colorado
Top Contributor
51 reviews 51 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a weekend of relaxation for me. I accompanied my husband to Phoenix for a business trip and to take advantage to visit my niece and family. I reserved this stay through Hotels.com. We arrived at the hotel prior to the 3:00 PM check-in. We were assigned a room right away. We requested a room on the top floor... More 

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Canyon Country, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Was in town to visit Fam.for NYE. I got a decent deal on this hotel is why we decided to stay here, bad mistake!! The check in was meh, stood for a few minutes right IN FRONT of 1 employee while the other was on the phone. She never greeted us or asked if we needed help. I had to... More 

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Denver, Colorado
2 reviews
4 of 5 stars Reviewed January 22, 2015

The location was great for us as it is near South Mountain Park, and we love to hike. My husband and I spent 4 days here just to go somewhere warm and relax for a few days. Since they had a shuttle to take you anywhere within a 5 mile radius we decided not to rent a car. The shuttle... More 

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Independence,MO
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 20, 2015

We stayed 4 nights Jan 14-18. Hotel is nice and the front desk has amazing employees. The rooms are nice but the bathroom in our king room was small. The fan in the bathroom made way too much noise. There was no way you could just turn on light it was all on one switch. Sink area was small had... More 

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Glendale, California
Top Contributor
472 reviews 472 reviews
48 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed January 12, 2015

Very convenient to the freeway. Large suite with separate living area and large bathroom. Very friendly service and easy check in a check out. Restaurant and bar in the lobby. Large parking area in front of the hotel

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Alex S, Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Travelshooter71, Thank you for the great review of our hotel. We hope you come back and see us again soon! Sincerely, Alex Slingerland Assistant General Manager More 

Mountain View, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 11, 2015 via mobile

At the end of a long day of travel delays and cancellations, my husband, kids and I, along with some others from our flight, were sent to this hotel. You know how it is when these things happen -- all you can hope for is to get to your room quickly and have a clean place to lay your head... More 

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Alex S, Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Amyjsnell: First of all, I want to apologize for your unpleasant experience. We really value our guest’s feedback and have made sure our staff is well aware of these issues. We really do apologize and if it’s not too late, we would really like to make it up to you. If you are ever in the area again, please... More 

California
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 7, 2015

I have spent a few nights over the years at several different Four Points by Sheraton locations. This location ranks as my least favorite. Why? We arrived at a late hour. The parking lot was not very well lit and a little sketchy. I dropped off the wife and the luggage at the front door. No one came out to... More 

Was this review helpful? Yes 1
Alex S, Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Rubten: I would like to start by thanking you for you response. We truly value every guest's feedback to help improve our hospitality and services. Second, I want to apologize for all the inconveniences and for the lacking of making your stay excellent. We strive to ensure every guest has a great experience so your feedback will definitely be... More 

Los Angeles, California
Top Contributor
306 reviews 306 reviews
31 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed December 31, 2014

My family had a very pleasant stay here. Check in was a breeze and our room was very clean and nicely decorated. The kids were able to use the pool which has plenty of lounge chairs for the adults. The hotel offers free wi-fi and is pet friendly which worked out nice for us. Since we were traveling, the location... More 

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Alex S, Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Carolinelomeli: Thank you for taking the time to give us your feedback! We really appreciate the great comments and I will make sure to pass this along to all of our staff. We hope to see you again! Sincerely, Alex Slingerland Assistant General Manager More 

San Luis Obispo County, California
1 review
1 of 5 stars Reviewed December 30, 2014

My family stayed here because our flight was canceled and it was where US Airways sent us for the night. We waited at least 45 minutes for a shuttle from the airport and when it came, only 10 people could ride in it, leaving many behind. The vehicle was in poor shape and run-down looking with a totally frazzled driver... More 

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Scottsdale, Arizona, United States
1 review
5 of 5 stars Reviewed December 29, 2014

I hosted a one day seminar on goal setting and it went great. The staff was very accommodating and Nicole was very professional in booking me the room along with communicating with me. I am hoping next seminar I get a room without a door upfront and a projector screen :) Kal Jurdi Fearless Transformation

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Additional Information about Four Points By Sheraton Phoenix South

Address: 10831 South 51st Street, Phoenix, AZ 85044 (Formerly Grace Inn Phoenix)
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Ahwatukee Foothills
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Four Points By Sheraton Phoenix South 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Grace Inn Phoenix Hotel Phoenix
Grace Hotel At Ahwatukee
Grace Hotel Phoenix
Hotel Style:
#12 Spa Hotel in Phoenix

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