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Four Points By Sheraton Phoenix South

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10831 South 51st Street, Phoenix, AZ 85044 (Formerly Grace Inn Phoenix)
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Four Points By Sheraton Phoenix South
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Four Points By Sheraton Phoenix South
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88 Reviews from our TripAdvisor Community

Traveler rating
    33
    22
    11
    9
    13
See reviews for
19
21
2
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Detroit, Michigan
Top Contributor
80 reviews 80 reviews
13 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife had a business trip/conference here in early May, so I came along to enjoy some rest and relaxation. This is more of a golf and conference destination, and although I don't golf, I was able to recharge my batteries and get some reading done. The room had a nice patio with a view of some hills and cacti.... More 

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Surprise, Arizona
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Four Points Phoenix South Mountain in May 2015. The hotel was very convenient to the I-10 and the location of my meeting. The hotel was impeccable, comfortable and nicely decorated. The room had a mountain view, was clean and nicely decorated. The bed was very comfortable. All the staff we came in contact with was very... More 

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Alex S, General Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear MaryAnnAZ Thank you for taking the time to give us your feedback and for the great rating. I am so glad you enjoyed your stay with us. We hope to see you again. Sincerely, JIll Marinea General Manager More 

Chandler, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

Tim at the front desk in the mornings was so friendly. He greeted us daily as well as drove us around in the shuttle. While eating in the restaurant the chef came out and introduced himself. The food was wonderful. It was a girl’s night out so we all got massages in the spa and relaxed around the pool. Overall... More 

Was this review helpful? Yes
Alex S, General Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Courtney T: Thank you for your great comments on my hotel and staff i will definitley make sure and pass them along. I am so delighted you enjoyed your staycation with us please come back for another one soon! Sincerely, Jill Marineau General Manager More 

Mesa, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

Thoroughly enjoyed my stay at this hotel! The amenities were more than I expected! The rooms were so nice and clean. The bed was incredibly comfortable. Best nights sleep I've had in a long time! Every staff member I encountered from housekeeping to front desk to maintenance to management were so nice and accomodating. I will definitely be returning to... More 

Was this review helpful? Yes
Alex S, General Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Cp: Thank you for your great rating and comments from your recent stay! Please come back and see us again soon. Sincerely, Jill Marineau General Manager More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel during Business trip, In general stay was ok but i didn't feel I get a good return on my money. while Hotel location and service attitude are good . Hotel is old , rooms look old with very noisy AC units. Very basic breakfast . Gym was closed and very stuffy .

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Travelers are raving about these Phoenix hotels

The Bay Area, CA
Top Contributor
85 reviews 85 reviews
19 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Three nights at Sheraton South were full of surprises: 1. Room 525 was overlooking the entrance and parking lot, with mountains on the horizon, which was good b/c on the other side was noisy freeway. You can open the balcony door (it cooled down to 70 , fortunately) but you can’t shut the light on the balcony off – it’s... More 

Was this review helpful? Yes
Alex S, General Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear valued guest: Thank you for taking the time to give me your feedback on my hotel. I am so sorry for the issues you experience during your stay. I can assure you this is defintiley not the norm of our products and services. If there is anything i can do please feel free to contact me directly and we... More 

Gilbert, Arizona
1 review
5 of 5 stars Reviewed 4 weeks ago

Staff was friendly, upbeat and professional!. Rooms were updated and clean. Breakfast was delicious and was presented well! The shuttle service within 5 miles radius is a great addition, and really convenient! Very pleased with the service and location! I would stay here again, as well as suggesting it to family and friends!

Was this review helpful? Yes
Alex S, General Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear JessB: Thank you for your kind words from your recent stay with us. I will definitley make sure and pass your comments along to our staff. Please come back and see us again soon. Sincerely, Jill Marineau General Manager More 

Phoenix, Arizona
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A brief business trip to Phoenix brought me to the Four Points Phoenix South! The free airport shuttle was nice and the hotel was a pleasant surprise! I really enjoyed the oversized room and it was nicely appointed. The club sandwich I ordered in the restaurant was outstanding! If you have a hotel need in Phoenix I recommend the Four... More 

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Alex S, General Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear JCC001: Thank you for taking the time to give us your feedback. I am so delighted to hear you had a great experience at my hotel and we were able to accommidate all your needs. Hope to see you agian. Jill Marineau General Manager More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 4 weeks ago

Staff was friendly and professional!. Rooms were clean and well kept. Breakfast was super! The shuttle service within 5 miles radius was a plus! Very pleased with the service and location! I will definitely say here again in the future!

Was this review helpful? Yes
Alex S, General Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear valued guest: Thank you for the great rating on your recent stay. Please come back and see us again soon. Sincerely, Jill Marineau General Manager More 

Plainfield, Illinois
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 27, 2015

Housekeeping needs to step it up here. Nice hotel, recently remodeled, but still had some issues. Came back to our room twice in one day to find the door open - it didn't completely close if not pulled shut, and all you had to do was push on the door and it opened! Both housekeeping and maintenance (who were in... More 

Was this review helpful? Yes
Alex S, General Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Vicki R: Thank you for taking the time to give us your feedback. I am so sorry to hear of the xperience you had while here at my hotel. We pride ourselves on our customer service and new product and i can assure you this feedback will be taken seriously. Thank you again and we do hope you will... More 

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