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Four Points By Sheraton Phoenix South

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10831 South 51st Street, Phoenix, AZ 85044 (Formerly Grace Inn Phoenix)
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Breakfast for 2 Included
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Four Points By Sheraton Phoenix South
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Four Points By Sheraton Phoenix South
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90 Reviews from our TripAdvisor Community

Traveler rating
    34
    23
    11
    9
    13
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20
21
2
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gilbert
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

little party after the great reception in the Gran Ballroom Had a block of rooms for family attending grandson wedding. Could eat drink and be merry. No one was driving or singing. Great room 2 Qs couch that opened free water very important in the desert.

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Sacramento, California
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Checked in late on a Friday night and got a room on the top floor (6th). Unfortunately, the room had lots of noise from the suite next door and the HVAC. You see, there is quite a gap between the bottom of the doors and the floor that allows the noise to travel between rooms. The HVAC was quite loud,... More 

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Detroit, Michigan
Level Contributor
79 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife had a business trip/conference here in early May, so I came along to enjoy some rest and relaxation. This is more of a golf and conference destination, and although I don't golf, I was able to recharge my batteries and get some reading done. The room had a nice patio with a view of some hills and cacti.... More 

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Surprise, Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 20, 2015

We stayed at the Four Points Phoenix South Mountain in May 2015. The hotel was very convenient to the I-10 and the location of my meeting. The hotel was impeccable, comfortable and nicely decorated. The room had a mountain view, was clean and nicely decorated. The bed was very comfortable. All the staff we came in contact with was very... More 

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Alex S, General Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear MaryAnnAZ Thank you for taking the time to give us your feedback and for the great rating. I am so glad you enjoyed your stay with us. We hope to see you again. Sincerely, JIll Marinea General Manager More 

Chandler, Arizona
1 review
5 of 5 stars Reviewed May 15, 2015

Tim at the front desk in the mornings was so friendly. He greeted us daily as well as drove us around in the shuttle. While eating in the restaurant the chef came out and introduced himself. The food was wonderful. It was a girl’s night out so we all got massages in the spa and relaxed around the pool. Overall... More 

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Alex S, General Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Courtney T: Thank you for your great comments on my hotel and staff i will definitley make sure and pass them along. I am so delighted you enjoyed your staycation with us please come back for another one soon! Sincerely, Jill Marineau General Manager More 

Mesa, Arizona
1 review
5 of 5 stars Reviewed May 14, 2015

Thoroughly enjoyed my stay at this hotel! The amenities were more than I expected! The rooms were so nice and clean. The bed was incredibly comfortable. Best nights sleep I've had in a long time! Every staff member I encountered from housekeeping to front desk to maintenance to management were so nice and accomodating. I will definitely be returning to... More 

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Alex S, General Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Cp: Thank you for your great rating and comments from your recent stay! Please come back and see us again soon. Sincerely, Jill Marineau General Manager More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 9, 2015

I stayed in this hotel during Business trip, In general stay was ok but i didn't feel I get a good return on my money. while Hotel location and service attitude are good . Hotel is old , rooms look old with very noisy AC units. Very basic breakfast . Gym was closed and very stuffy .

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The Bay Area, CA
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed May 9, 2015

Three nights at Sheraton South were full of surprises: 1. Room 525 was overlooking the entrance and parking lot, with mountains on the horizon, which was good b/c on the other side was noisy freeway. You can open the balcony door (it cooled down to 70 , fortunately) but you can’t shut the light on the balcony off – it’s... More 

Was this review helpful? Yes
Alex S, General Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear valued guest: Thank you for taking the time to give me your feedback on my hotel. I am so sorry for the issues you experience during your stay. I can assure you this is defintiley not the norm of our products and services. If there is anything i can do please feel free to contact me directly and we... More 

Gilbert, Arizona
1 review
5 of 5 stars Reviewed May 4, 2015

Staff was friendly, upbeat and professional!. Rooms were updated and clean. Breakfast was delicious and was presented well! The shuttle service within 5 miles radius is a great addition, and really convenient! Very pleased with the service and location! I would stay here again, as well as suggesting it to family and friends!

Was this review helpful? Yes
Alex S, General Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear JessB: Thank you for your kind words from your recent stay with us. I will definitley make sure and pass your comments along to our staff. Please come back and see us again soon. Sincerely, Jill Marineau General Manager More 

Phoenix, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 1, 2015

A brief business trip to Phoenix brought me to the Four Points Phoenix South! The free airport shuttle was nice and the hotel was a pleasant surprise! I really enjoyed the oversized room and it was nicely appointed. The club sandwich I ordered in the restaurant was outstanding! If you have a hotel need in Phoenix I recommend the Four... More 

Was this review helpful? Yes
Alex S, General Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear JCC001: Thank you for taking the time to give us your feedback. I am so delighted to hear you had a great experience at my hotel and we were able to accommidate all your needs. Hope to see you agian. Jill Marineau General Manager More 

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