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Four Points By Sheraton Phoenix South

3.5 of 5 10831 South 51st Street, Phoenix, AZ 85044 (Formerly Grace Inn Phoenix)
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Four Points By Sheraton Phoenix South
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Four Points By Sheraton Phoenix South
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58 reviews from our community

Traveler rating
    23
    17
    6
    3
    9
See reviews for
14
15
2
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Denver, Colorado
2 reviews
4 of 5 stars Reviewed 1 week ago

The location was great for us as it is near South Mountain Park, and we love to hike. My husband and I spent 4 days here just to go somewhere warm and relax for a few days. Since they had a shuttle to take you anywhere within a 5 mile radius we decided not to rent a car. The shuttle... More 

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Independence,MO
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 4 nights Jan 14-18. Hotel is nice and the front desk has amazing employees. The rooms are nice but the bathroom in our king room was small. The fan in the bathroom made way too much noise. There was no way you could just turn on light it was all on one switch. Sink area was small had... More 

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Glendale, California
Top Contributor
461 reviews 461 reviews
46 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very convenient to the freeway. Large suite with separate living area and large bathroom. Very friendly service and easy check in a check out. Restaurant and bar in the lobby. Large parking area in front of the hotel

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Alex S, Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Travelshooter71, Thank you for the great review of our hotel. We hope you come back and see us again soon! Sincerely, Alex Slingerland Assistant General Manager More 

Mountain View, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

At the end of a long day of travel delays and cancellations, my husband, kids and I, along with some others from our flight, were sent to this hotel. You know how it is when these things happen -- all you can hope for is to get to your room quickly and have a clean place to lay your head... More 

Was this review helpful? Yes 1
Alex S, Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Amyjsnell: First of all, I want to apologize for your unpleasant experience. We really value our guest’s feedback and have made sure our staff is well aware of these issues. We really do apologize and if it’s not too late, we would really like to make it up to you. If you are ever in the area again, please... More 

California
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have spent a few nights over the years at several different Four Points by Sheraton locations. This location ranks as my least favorite. Why? We arrived at a late hour. The parking lot was not very well lit and a little sketchy. I dropped off the wife and the luggage at the front door. No one came out to... More 

Was this review helpful? Yes 1
Alex S, Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Rubten: I would like to start by thanking you for you response. We truly value every guest's feedback to help improve our hospitality and services. Second, I want to apologize for all the inconveniences and for the lacking of making your stay excellent. We strive to ensure every guest has a great experience so your feedback will definitely be... More 

Los Angeles, California
Top Contributor
305 reviews 305 reviews
31 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family had a very pleasant stay here. Check in was a breeze and our room was very clean and nicely decorated. The kids were able to use the pool which has plenty of lounge chairs for the adults. The hotel offers free wi-fi and is pet friendly which worked out nice for us. Since we were traveling, the location... More 

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Alex S, Manager at Four Points By Sheraton Phoenix South, responded to this review

Dear Carolinelomeli: Thank you for taking the time to give us your feedback! We really appreciate the great comments and I will make sure to pass this along to all of our staff. We hope to see you again! Sincerely, Alex Slingerland Assistant General Manager More 

San Luis Obispo County, California
1 review
1 of 5 stars Reviewed 4 weeks ago

My family stayed here because our flight was canceled and it was where US Airways sent us for the night. We waited at least 45 minutes for a shuttle from the airport and when it came, only 10 people could ride in it, leaving many behind. The vehicle was in poor shape and run-down looking with a totally frazzled driver... More 

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Scottsdale, Arizona, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I hosted a one day seminar on goal setting and it went great. The staff was very accommodating and Nicole was very professional in booking me the room along with communicating with me. I am hoping next seminar I get a room without a door upfront and a projector screen :) Kal Jurdi Fearless Transformation

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New Jersey / Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This property was recently renovated and the rooms certainly show it. They're spacious, clean, and have nice large fridges. The hotel has free wifi, a very nice pool area (although it was too cold for us to use it), and a bar and restaurant. The only reason I give 4 stars instead of 5 is that the breakfast buffet was... More 

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Houston, Texas
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 18, 2014

We stayed here because it was close to a business meeting. It has been nicely renovated, but with some signs of the old next to the new. It gave me a feeling of almost nice, but skimped on. (I'm comparing this to a newer Hampton we usually try to stay at) The inside bathroom door needed repainting - many scuffs... More 

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Additional Information about Four Points By Sheraton Phoenix South

Address: 10831 South 51st Street, Phoenix, AZ 85044 (Formerly Grace Inn Phoenix)
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Ahwatukee Foothills
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Four Points By Sheraton Phoenix South 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Grace Inn Phoenix Hotel Phoenix
Grace Hotel At Ahwatukee
Grace Hotel Phoenix
Hotel Style:
#12 Spa Hotel in Phoenix
#16 Best Value Hotel in Phoenix

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