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All 174 Phoenix hotels

Super 8 Phoenix

2.0 of 5 Hotel   |   17211 North Black Canyon Hwy, Phoenix, AZ 85023 (Deer Valley)
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Ranked #145 of 174 Hotels in Phoenix
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220 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 review
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel previously and my experience was not the best however I decided to stay again because with my issues on my last stay I was told it was under new ownership and the problems were being addressed and changed so if I decided to stay again I would receive 25% off my bill. ( This... More 

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Aurora, Colorado
1 review
1 of 5 stars Reviewed 1 week ago

The room we stayed in was very dirty. The pictures on the website look nothing like the room I stayed in. It said it was a non smoking room but the room smelled of smoke and there were cigarette burns everywhere. There was no trash can or tv remote in the room. The carpet looked like it had never been... More 

Review collected in partnership with Super 8

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Dipesh P, Manager at Super 8 Phoenix, responded to this review

Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. While we do not allow guests to smoke in non-smoking rooms, it occasionally happens that they do and your feedback will help us to address the issue more effectively. Again, on behalf of Super... More 

Loveland, Colorado
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

This is an older property that is in desperate need of remodeling. The only thing that looks nice is it was freshly painted. With the nice people who work here, investing in their property with remodeling would make this hotel would make this a nice hotel. Pros: -Nice staff -Fridge and microwave Cons: -Stained and worn carpet -Thin walls -Tattered... More 

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Dipesh P, Manager at Super 8 Phoenix, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope to see you again and that you'll finally be truly impressed... More 

Phoenix, Arizona
1 review
1 of 5 stars Reviewed 2 weeks ago

I have never stayed at such a horrible hotel. The "non smoking" room I booked online reeked of cigarettes. And other odors. Blankets had holes and burns in them. Towels were stained, and like sandpaper. I couldn't back out of my reservation without losing money, but I should have. I changed rooms 3 times, hoping the next would be a... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Dipesh P, Manager at Super 8 Phoenix, responded to this review

I want to apologize for the housekeeping issues that you experienced when staying with us such as holes and burns blankets and stained towels. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We thank you very much for letting us... More 

Las Cruces
1 review
3 of 5 stars Reviewed 2 weeks ago

OK for the rate, but the room is aging. The heater part of the heat pump was not functional for the first three night we stayed. The problem was reported the night we arrived.

Review collected in partnership with Super 8

Was this review helpful? Yes
Dipesh P, Manager at Super 8 Phoenix, responded to this review

Our maintenance staff is held to a very high standard and we appreciate that you've informed us of a need to address maintenance policies and procedures as you have encountered malfunctioned heater. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits. More 

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Additional Information about Super 8 Phoenix

Address: 17211 North Black Canyon Hwy, Phoenix, AZ 85023
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Phoenix 2*
Number of rooms: 103
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Also Known As:
Super 8 Phoenix Hotel Phoenix
Bell Hotel Phoenix
Best Western Phoenix
Phoenix Best Western

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