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Super 8 Phoenix

2.0 of 5
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17211 North Black Canyon Hwy, Phoenix, AZ 85023
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Super 8 Phoenix
Best prices for: 1 room 1 guest
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Ranked #148 of 174 Hotels in Phoenix
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250 reviews from our community

Traveler rating
    24
    21
    53
    49
    103
See reviews for
85
49
34
51
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (250)
  • Mar-May only
    (83)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (66)
All months
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Air conditioner was broken and had to wait until the next day to get moved. Stifling heat and pregnant! No water - literally - for 2 hours on following day. Room was dirty - used q-tip and someone's sock found in room. No breakfast as advertised - once the eggs are gone that's it. Lame.

Review collected in partnership with Super 8

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Super 8 Phoenix, responded to this review

We are deeply distressed to discover the lapses in service you experienced during your recent stay. I deeply regret to learn that you found this experience to be so terrible due to issues that should have been immediately addressed. Please know that your voice is important to us and that we are working hard to address these issues and improve... More 

Wall
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

This hotel was very run down. Tiles missing from the floors in the bathroom, wall outlets that wouldn't keep a plug held in the wall, just generally poor upkeep. The breakfast was limited also. It appeared as though the hotel management had relatives eating the guests' breakfast. There were no more eggs available, no milk for the cereal or oatmeal.... More 

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Super 8 Phoenix, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues more promptly and appropriately. Your satisfaction is important to us and we will be using the feedback... More 

St. George, Utah
1 review
1 of 5 stars Reviewed 3 weeks ago

Not the cleanest room I have ever stayed in. Bathroom needs major update. Shower curtain has only 5 hooks holding it up. Should be 12. Chair pushed against the adjoining door to keep it closed. Noisy clock. Not able to tell what time it is without the light on. We booked 2 queen beds, and got 1queen. Room was priced... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Dipesh P, Guest Relations Manager at Super 8 Phoenix, responded to this review

I regret to discover that you weren't thoroughly impressed with our accommodations and services during your most recent stay. I apologize for the issue with the cleanliness of your room and our bathroom quality. I assure you that our housekeeping standards are very high. Thank you for sharing your honest and constructive review, rating, and evaluation of our services and... More 

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