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All 174 Phoenix hotels

Super 8 Phoenix

2.0 of 5 Hotel   |   17211 North Black Canyon Hwy, Phoenix, AZ 85023 (Deer Valley)
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Super 8 Phoenix
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Ranked #142 of 174 Hotels in Phoenix
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199 reviews from our community

Traveler rating
    24
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    50
    36
    69
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40
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45
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Seattle, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I have never stayed in a filthier place than this, i was told it was a non-smoking room and technically that was correct as there was no one smoking in it at the time, but beforehand i think a lot of people have. There were burns in the linen and coverlet, the tub had burns on it and the room... More

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Dipesh P, Manager at Super 8 Phoenix, responded to this review

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. It is through feedback like yours that we are able to quickly address housekeeping issues that... More

Las Vegas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked a room with 2 King beds. We get up to the room and there is 1 king bed and a sofa sleeper that had no bedding whatsoever and was all springs. We called down to the office and we moved into the room we actually booked. Upon unloading our car we all realized that this motel must also... More

Review collected in partnership with Super 8

Was this review helpful? Yes 2
Dipesh P, Manager at Super 8 Phoenix, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues right away. I assure you that we are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. Thank... More

Anchorage, Alaska
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I wish I had checked Tripadvisor before staying here. Being cheap and having a coupon for $29.99, we checked in here last week. Apparently, this place is a permanent residence for otherwise homeless people. Carpet was more stain than clean. I was afraid to walk on it in socks. My travel buddy upstairs fared even worse. She couldn't find a... More

Was this review helpful? Yes 2
Dipesh P, Manager at Super 8 Phoenix, responded to this review

It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is disgusting. After not being able to get into our room after 3 different set of room keys it was nice to just get in to a room. There's a lot of people that just loiter and apparently live here but it's very shady. After being told they had cribs to accommodate my baby I was told no... More

Was this review helpful? Yes 2
familyinn, Manager at Super 8 Phoenix, responded to this review

I deeply regret to learn that you found this experience to be so terrible due to issues that should have been immediately addressed. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We thank you very much for letting us know so that... More

Phoenix
1 review
2 of 5 stars Reviewed September 12, 2014

I did not care for this motel.The shower was dirty with other peoples hair in it. There was no remote for the tv and they couldn't replace it, the ice machine was broken and there was no fruit for breakfast. Continental breakfast.

Review collected in partnership with Super 8

Was this review helpful? Yes
familyinn, Manager at Super 8 Phoenix, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues right away. We hope you'll return someday to see how we've grown thanks to valuable guest feedback. More

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Additional Information about Super 8 Phoenix

Address: 17211 North Black Canyon Hwy, Phoenix, AZ 85023
Location: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Phoenix 2*
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Priceline, Expedia, Hotels.com, Cheap Tickets, Booking.com, Odigeo, TripOnline SA and Tingo so you can book your Super 8 Phoenix reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Super 8 Phoenix Hotel Phoenix
Bell Hotel Phoenix
Best Western Phoenix
Phoenix Best Western

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