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2.0 of 5 Motel   |   2425 South 24th Street, Phoenix, AZ 85034
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Ranked #74 of 176 hotels in Phoenix
A recent review
4 of 5 stars reviewed yesterday
John P Thornton, Colorado
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255 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Thornton, Colorado
5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

Good Restaurant on site very clean the staff was very friendly but the airport noise was very apparent and was bothersome. I know not the Hotels fault but I'm not sure I would stay there again because. Was very close to the airport which was nice.

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Thornton, United States
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

I would rate this hotel very poor. The pool filter was not turned on and a lot of debrit was floating on top. The room windows were dirty and so were the curtains. No breakfast was offered. The price was high since it was right next to a highway and you heard the cars all night. The only good thing... More

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Lubbock, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel staff was friendly. There are no microwaves in the room, which is an inconvenience for multiple day stays. The Lounge is very nice and the staff was friendly, daily drink specials. Accessiblity/doors was better than some other hotels. The parking is tight, however, a little inconvenient for larger vehicles.

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Senior Contributor
25 reviews 25 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is great for late arrivals and early departures from the airport as their shuttle runs 24 hrs a day. The rooms do not have a refrigerator, the restaurant is standard and closes at 9PM , and there are no eateries nearby. A take out pizza recommended by the hotel said they were too busy to deliver. Despite these... More

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Mississauga, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

as always Best Western provided excellent accommodation and met my expectations in all respects. I would not hesitate to stay with them again and always recommend them to others. I recently stayed at another hotel during my recent time in Arizona (only because there was no Best Western available), and the experience was not nearly as good.

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Bogor, Indonesia
12 reviews 12 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

quite large and big room for me, Good and comfortable, the airport and also bus stop is nearby. easy to catch public transportation. unfortunately there are no groceries store and also varies of restaurant nearby, and the wifi connection on my room is very bad, i have to go to the lobby or standing near of the door to catch... More

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Sanders, United States
1 review
3 of 5 stars Reviewed 1 week ago

When we arrived to check in, only three rooms were listed under own name. Our ordering information showed that we had reserved four. I don't know at what point the communication broke down, but the order confirmation proved we asked for four rooms. Bananas and coffee or hot chocolate were all the place offered for breakfast. I thought I read... More

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the south
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Well, we weren't happy to be there either. No smile or greeting from the front desk, no assistance with information, no "was everything okay?" or "thank you" to be had. I've only had this kind of negative hotel experience once before. We won't be back, ok? ( and I'm not smiling at you either)

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1 review
5 of 5 stars Reviewed 2 weeks ago

Needed a hotel close to airport with shuttle service, but there was no complimentary breakfast included, everything else except this. Too bad. Overall we enjoyed our short stay. The outdoor pool & spa was great for relaxing & unwinding while waiting for our flight.

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Red Deer, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

We were annoyed with our lounge experience at the attached but independent restaurant/lounge. The billboard outside the hotel advertised draft beer for $2.50 a serving. We asked about it and the price was confirmed. When the bill arrived the price was $3.00/serving. We asked and were told that the facilities' computer printed this price. Apparently the computer did not have... More

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Additional Information about BEST WESTERN Airport Inn

Also Known As:
Best Western Airport Hotel Phoenix
Best Western Airport Hotel
Best Western Phoenix
Phoenix Best Western
Address: 2425 South 24th Street, Phoenix, AZ 85034
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#49 Family Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Airport Inn 2*
Official Description (provided by the hotel):
BEST WESTERN Airport Inn is just one mile from Sky Harbor International Airport and offers free 24-hour airport transportation, free wireless internet access and complimentary coffee and bananas every morning from 3AM-7AM. Our restaurant located next door offers a casual atmosphere for breakfast, lunch or dinner. A few of our many services and amenities available to our guests include a business center, outdoor swimming pool, hot tub, saunas and a four station fitness center. Our eco-friendly guests rooms feature Serta Chesire matresses and 37 inch flat screen televisions with HBO. ... more   less 
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