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BEST WESTERN Airport Inn

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2425 South 24th Street, Phoenix, AZ 85034
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BEST WESTERN Airport Inn
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BEST WESTERN Airport Inn
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417 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Port Huron, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

WE chose this hotel because it was a Best Western and close to the airport. We were flying out the next day. This was our second stay there, and we will not stay there again. There is absolutely no where to get a meal other than a bar/restaurant in the establishment. This has mediocre food and is expensive. in the... More 

Review collected in partnership with Best Western

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High Point, North Carolina
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Room was beneath a flight path for one of the runways at Sky Harbor, but it quieted down after 10:00 pm. Lots of highway noise. Used by a lot of airline personnel who came and went at all hours of the night. Located in a shady neighborhood with lots of razor wire surrounding businesses. Signs posted in the parking lot... More 

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Pahrump, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Not up to usual BW standards, but the convenience to the airport and the freeway was worth the stay. Also returning the rental car was easy and close by. Stayed 2 nights, don't think I would stay any longer than that. No restaurants near by or stores.

Review collected in partnership with Best Western

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YUMA
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel for YEARS, had all my family and friends stay there. After this experience I will NOT stay there again, no will my family or friends. I cannot believe that you only have 2 handicap parking spaces and your Manager takes up one for the whole day. When I parked there I was told I... More 

Review collected in partnership with Best Western

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Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for taking the time to express what you didn't like about your stay with us. As always, the satisfaction of our guests is top priority. As previously communicated, we have designated long term parking areas for our Sleep, Ride and Fly guests. As you were parking long term, it is recommended that you park in the... More 

Ocean City, Maryland
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Front desk lady was in training so computer delays at check-in were understandable. But she saw our baggage cart overloaded with 7 big bags, and knew the hotel lacked an elevator, yet still assigned two 60+ yr old people a 2nd floor room, when first floor rooms were still available?!?? Then once we got her to change the room, she... More 

Review collected in partnership with Best Western

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Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you for sharing your feedback. We're very sorry for any inconvenience caused to you. We will be sure to share the importance of your comments with our staff and make the necessary changes to provide a better experience in the future. Once again, we thank you for your time and it is our hope that you will give us... More 

Crestview, United States
1 review
2 of 5 stars Reviewed 1 week ago

The only up-side to staying here is that it was close to the airport. That also made it a down-side unless you like hearing the aircraft taking off at all hours. Please note that this motel does NOT offer Complimentary Breakfast, but wants you to pay for it by going to their adjoining restaurant.

Review collected in partnership with Best Western

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Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

We appreciate you taking the time to tell us about your recent stay. Please know we value your feedback and are very sorry for any inconvenience caused to you. Although we don't have a complimentary breakfast, we do have complimentary coffee and grab-n-go snacks in the lobby. The restaurant next door is also open for breakfast, lunch and dinner. Once... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Room was clean and the bed was very comfortable.TV, WIFI and everything else worked just fine. Employees were very nice. Yes there is airplane noise but that is why the hotel is called Best Western AIRPORT Inn!

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Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for your nice review. We;re glad you enjoyed your stay and are looking forward to seeing you again the next time you visit Phoenix! Sincerely, Griselda Mena Assistant Manager More 

Boca Raton, Florida
1 review
1 of 5 stars Reviewed 1 week ago

Do not stay at the Best Western Airport Inn in Phoenix, AZ unless you absolutely must stay near the Phoenix airport. When I made the reservation I requested a quiet room, away from the elevators. Turns out, there are no elevators for this two-story hotel, only stairs. Still, my request for a quiet room was completey ignored. There are two... More 

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Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

We're very sorry for any inconvenience caused to you. Special requests are taken quite seriously by our staff however they are not guaranteed. January through April are peak months for Phoenix and are usually booked months in advance. Special requests are granted upon the time of booking if available. We value your feedback and we'll be sure to share them... More 

Fremont, CA, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Even though the hotel was hard to find once inside it was very nice and the breakfast was the very best...excellent. The entire staff was very helpful and fast. Since we were driving in from Las Vegas with no GPS we got lost and Phoenix is not a town you want to get lost in.

Review collected in partnership with Best Western

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Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

We appreciate your wonderful feedback about your stay with us. We look forward to hosting you again the next time you visit Phoenix. Please know that our staff is very knowledgeable with directions and are here for you if you need assistance. We can also email directions to you in advance if you'd like. Kind Regards, Griselda Mena Assistant Manager More 

Lake Elsinore, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

This hotel is close to everything you need in Phoenix. Freeway and major highways and of course the Sky Harbor are just a few minutes away. Nice big pool and easy to use fitness center. Parking is easy to get around and the lobby is a nice place to meet up with your fellow travelers.

Review collected in partnership with Best Western

Was this review helpful? Yes
Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Wow!!! Thank you for your kind comments about your recent stay at our hotel. We're glad you found our location ideal and enjoyed our facilities. We look forward to hosting you again soon! Warm Regards, Griselda Mena Assistant Manager More 

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