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All 174 Phoenix hotels

BEST WESTERN Airport Inn

2.0 of 5 Motel   |   2425 South 24th Street, Phoenix, AZ 85034
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Ranked #70 of 174 Hotels in Phoenix
A recent review
4 of 5 stars reviewed 5 days ago
40jeannieg
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327 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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long beach, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

I wasn't happy with the room. No smoke detector, water in shower went from cold to hot, and there was blood in the sink. The remote control didn't work most of the time, and the bed was hard. I would not stay at this hotel again. I went to surprise my son for a concert that was at UGC and... More

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 5 days ago NEW

Enjoyed the car being able to be kept at Best Wester during and upon our return. Rooms had been pre scheduled which was wonderful to know after a long trip. the van at any hour to drop off or pick up is very important to us as well as piece of mind. The driver was very friendly. Would recommend Best... More

Review collected in partnership with Best Western

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Sierra Vista, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

This is a very good Motel for a one night stay. The restraurant was good and the wait staff pleasant. The motel is a little weary and could stand some upgrade. It is clean and the personal are very helpful.

Review collected in partnership with Best Western

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Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you kindly for your comments about your recent stay at our hotel. We're glad to hear that you enjoyed your stay as well as the service at our restaurant. Please know that we are currently working on renovating the hotel and hope you can visit us in the future to see the changes. Looking forward to your next visit!... More

Merida
Top Contributor
96 reviews 96 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We needed a good night's sleep for an early airline departure and this answered our needs. The building is sprawling but rooms surprisingly quiet. Front desk people extra friendly and on-site restaurant good. The van driver was very helpful assisting an elderly person traveling with us. To get an excellent rating, update the rooms.

Was this review helpful? Yes
Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you for wonderful feedback! We're glad to hear that we were able to meet your expectations. By telling us what you liked and didn't like allows us the opportunity to provide a better experience for all future guests. We look forward to seeing you again the next time you visit Phoenix! Sincerely, Griselda Mena Assistant Manager More

Virginia, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was our last stop after an 11 days visit to Arizona. The hotel was perfect! It was so close to the airport, the staff was friendly and helpful and the room was comfortable. We only wish we could have stayed longer to enjoy all the amenities the hotel offered. It would have been nice to have breakfast included but... More

Review collected in partnership with Best Western

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Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Wow! Thank you so much for your wonderful feedback about your stay with us! We're glad to hear that you enjoyed your time with us. We look forward to the pleasure of seeing you again soon! Warm Regards, Griselda Mena Assistant Manager More

Show Low
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this primarily to take advantage of the shuttle to the airport and the parking while on our trip. The place does show it's age, but our room was spotless and quiet [even on the first floor]. For the price, I don't think that you can do better for our purpose. The lobby was also very pleasant. The personnel... More

Was this review helpful? Yes
Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for your nice review! We appreciate you taking time from your day to share your feedback about your recent stay with us. As always, we look forward to hosting your next stay again the next time you visit Phoenix. Kind Regards, Griselda Mena Assistant Manager More

Tyler, Texas
Top Contributor
89 reviews 89 reviews
36 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived on a late flight and were looking for a place to stay near the airport. The facility appeared to be old and the lobby smelled of "old smoke" although it was now a non-smoking hotel. Another guest who checked in prior to our arrival was complaining about the smell in his room. The front desk offered him a... More

Was this review helpful? Yes
Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

We appreciate you taking the time to tell us what you liked and didn't like about our hotel. We will be sure to share your feedback with all management staff. We hope that you can give us another try to provide a superior experience the next time you are in Phoenix. Sincerely, Griselda Mena Assistant Manager More

los angeles
1 review
1 of 5 stars Reviewed 1 week ago

horrible service! I booked the hotel from central office when I was driving on the road and told them we would be very late. when we arrived hotel, the door was locked and window was locked ( it surposted to open for late check in). we pounding on the door and evanurally a wowan and man came out the office... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you for your recent stay at our hotel. It is our hope that you can accept our sincere apologies for any inconvenience caused to you. Please know that we have already taken all the measures necessary as we value your business and loyalty to the Best Western brand. Providing a positive experience is a top priority to us and... More

Laval, Quebec, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

It was an overnight stay prior to our departure after a two-week road trip starting in Vegas, visiting the canyons in Utah and ending up in Phoenix. It was very conveniently located, the shuttle service was excellent, the accommodations were excellent and clean, the lobby was attractive, the adjoining restaurant served good food at reasonably prices. The only problem was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for your review. We're glad that you found our hotel and services convenient. Our hotel is ideal for beginning or ending a trip. We look forward to seeing you again the next time you visit Arizona. Kind Regards, Griselda Mena Assistant Manager More

phoenix, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

It's conformable, friendly, convenient. I really enjoy to stay in best Western hotel , if they can provide the hot breakfast even better . I didn't have chance to use the swimming pool, i can not give any comments about that. next time I will try to stay longer , and have chance to use all the facility .

Review collected in partnership with Best Western

Was this review helpful? Yes
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Additional Information about BEST WESTERN Airport Inn

Address: 2425 South 24th Street, Phoenix, AZ 85034
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Airport Inn 2*
Number of rooms: 117
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Also Known As:
Best Western Airport Hotel Phoenix
Best Western Phoenix
Phoenix Best Western

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