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All 174 Phoenix hotels

Hilton Garden Inn Phoenix North Happy Valley

3.0 of 5 Hotel   |   1940 W Pinnacle Peak Road, Phoenix, AZ 85027 (Deer Valley)
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88%
Ranked #19 of 174 hotels in Phoenix
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Joshua K Silver Spring, MD, United States
  • Overview
  • Reviews (160)
  • Photos (13)
  • Amenities
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  • Room tips (17)
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160 people have reviewed this hotel

Traveler rating
    89
    51
    12
    3
    5
See reviews for
31
32
18
66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Silver Spring, MD, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Smooth experience, clean rooms, excellent service. Sufficient internet speeds. The breakfast was clean and had kosher muffins. Very helpful since I keep strictly kosher. The convenience center was also helpful. I forgot to pack toothpaste, but HGI had my back!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michele F, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Thank you for the fantastic feedback on your most recent stay. Our staff takes great pride in doing everything possible to make your travels seamless. From the kosher breakfast options to last minute toiletry needs, as you say, we have your back! When traveling to Phoenix, it would be our pleasure to have you again! More

Knoxville, Tennessee
Top Contributor
52 reviews 52 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for a business trip that lasted a couple of days and was pleased. The rooms are comfortable and the staff is nice along with the hotel being close to several restaurants. I would recommend this hotel if you are here for business at one of the many corporate offices close by.

Was this review helpful? Yes
Michele F, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Thank you for the great feedback on your most recent stay. Our staff works hard to ensure you are provided with any local information needed to make your business stay a success. We are also happy to hear our location was advantageous to your business and dining needs. When future travel plans bring you back to Phoenix, we would love... More

1 review
5 of 5 stars Reviewed 4 weeks ago

Awesome hotel and extremely friendly staff. Nice area and great rooms. I would stay here again when in Phoenix, arizona. Breakfast was good and tasty. Rooms were clean and cool. awesome. caring and profesional

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michele F, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Thank you for the wonderful response on your recent stay. We love making your stay as comfortable and pleasant as possible with clean rooms and delicious cooked to order meals. Turning a "stay" into an "experience" with each interaction is our pleasure. When your travels bring you back to Phoenix, we hope to see you again! More

Burlington, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel with good facilities. Staff were exceptional. Praise goes to Kisha at the front desk and James our driver. They went out of their way to make sure our stay was enjoyable. I will definitely stay here again when visiting Phoenix next time.

Was this review helpful? Yes
Michele F, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Thank you for the great feedback from your stay last month. Our staff is empowered to do what is necessary to make your experience a wonderful one. The two key members you mentioned are certainly stars at our property and one of the many reasons guests love returning to our property. When your travels bring you back to Phoenix, we... More

Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 9, 2014 via mobile

I stayed here for a quick night in Phoenix. Nothing really special here other than the location to the airport. I did have slight issues checking in and out. Rooms are quiet, staff is professional. I didn't see any restaurants in close proximity to this hotel. The restaurant and bar in the hotel looked nice but small.

Was this review helpful? Yes
Casey B, Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Thank you for your review, We're certainly happy to hear you enjoyed your stay. I'm glad being close to your airport was helpful during your stay. We look forward to your next visit with us. Be sure to inquire about our complimentary shuttle which has over 50 restaurants in a 5 mile radius. More

Brooklyn, United States
1 review
5 of 5 stars Reviewed June 2, 2014

This is a well kept secret in North Phoenix. The staff is professional,attentive, and seeks to ensure that your needs are met. The facility is clean, and modern. I will return!!! It is the place to stay.

Review collected in partnership with Hilton Garden Inn

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Casey B, Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Thank you for your kind words. We are very proud of our staff here at the Hilton Garden Inn Happy Valley. They truly are the best. Thanks for stoping in for the night and we look forward to seeing you again soon. Sincerely, More

San Antonio, United States
1 review
5 of 5 stars Reviewed June 1, 2014

This was a great place to stay. The rooms were nice and big. The bed was comfortable. The staff was great specifically Kesha R, Michele F, Amanda S, Casey B, and Emiliana L. This place has got it together. The hotel was warm and friendly for my entire stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Casey B, Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Great to hear you enjoyed your recent stay with us. From the entire Hilton Garden Inn staff, we thank you for your great review! Sounds like we'll be seeing you again and we very much look forward to your next visit. You can count us! More

texas
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 31, 2014

This place was practically brand new when I stayed. Service at the reception was superb. The hotel is situated in an industrial area, they are plenty of shopping and restaurants just a short drove. The suite was huge, having two bathrooms and two showers was a time saver in the morning. This place is north of Phoenix but worth the... More

Was this review helpful? Yes
Casey B, Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Brand New we are! We take pride in our beautiful hotel and I’m glad to hear you enjoyed it as well. With plenty of shops nearby, the location is ideal. Thank you for your kind review, our staff offers excellent customer service and it feels great each and every time they are recognized for this. Thank you More

Albquerque, United States
1 review
2 of 5 stars Reviewed May 29, 2014

Thermostat had automatic setting that raised temp during night. I was unable to sleep. Finally figured out what was going on and reset the thermostat. The internal program turned it up again by 6 am. Some guests got a coupon for breakfast, but we did not, most places give breakfast these days

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Casey B, Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Thank you for your review of the Hilton Garden Inn Happy Valley. We sincerely apologize about this miss understanding in the operation of the Thermostat. The Thermostats are all on an energy efficient program which can be disabled. We apologize for not making these steps clear to you upon check in. We certainly hope you enjoyed the rest of your... More

1 review
5 of 5 stars Reviewed May 29, 2014

We want to thank Keisha for our enjoyable stay in Az.. We hope to come back and see you soon, Thanks for the upbeat, personable attitude. Your Great. The hotel was enjoyable, Food was good and all around clean. The staff was all friendly and Helpful. Fantastic, Positive Stay Thanks again

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Casey B, Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Kesha certainly is one of our best! I’m glad you were able to meet her on your trip; I will make sure Kesha sees your kind words. Thanks for choosing the Hilton Garden Inn Happy Valley. We look forward to your next stay. Thank you More

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Additional Information about Hilton Garden Inn Phoenix North Happy Valley

Address: 1940 W Pinnacle Peak Road, Phoenix, AZ 85027
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Phoenix North Happy Valley 3*
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Also Known As:
Hilton Garden Inn Phoenix North Happy Valley Hotel Phoenix
Hilton Phoenix
Phoenix Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#13 Business Hotel in Phoenix #17 Best Value Hotel in Phoenix #19 Top resorts Hotel in Phoenix #19 Family Hotel in Phoenix #36 Romantic Hotel in Phoenix
Hotel Class
Number of rooms
126

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