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Marriott's Canyon Villas at Desert Ridge

#15 of 175 Hotels in Phoenix
Certificate of Excellence
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5220 East Marriott Drive, Phoenix, AZ 85054
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Marriott's Canyon Villas at Desert Ridge
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514 Reviews from our TripAdvisor Community

Traveler rating
    306
    144
    36
    24
    4
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226
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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Kennewick, Washington
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We came to Arizona for a friend's 50th birthday. I have stayed here back in February 2014 and thought it was a good property. I was only there for about 3 days and spent most of my time touring. I didn't think I had enough experience to review the place. This time, we were there for about a week. As... More 

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Belfast, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this Marriott Vacation Club resort for two weeks as an exchange. Our one bedroom unit had been recently refurbished using neutral colours and the exterior of the buildings now has a more subtle look. The furnishings and kitchen equipment are of a high standard and the beds are very comfortable. This is not a full service resort but... More 

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Orland Park, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

First time to this Marriott Vacation club and we weren't disappointed. Checkin and departure was quick. Very nice room with covered parking. Expected to visit the JW Marriott pool next door but that wasn't necessary. This pool has plenty of options for chairs and the pool bar offers an assortment of choices for food and drink. Staff here was very... More 

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Philadelphia, PA
Top Contributor
56 reviews 56 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a new favorite Marriott property and vacation destination for us. The 2 bedroom villa more than met our expectations. The pool area is large and spacious (no rushing to save chairs at daybreak!). The nearby golf course was a plus for my husband. The location is convenient to the major roads which are easy to navigate. The staff... More 

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MarriottVacationClub, Corporate Customer Care at Marriott's Canyon Villas at Desert Ridge, responded to this review

Thank you for your review of Marriott’s Canyon Villas! We are delighted to hear that you had a blast enjoying the activities offered at the resort. We hope to see you again soon at Canyon Villas! More 

Senior Contributor
23 reviews 23 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a week in the canyon villas in May. Overall we had a great experience. Room was great, clean and had everything you might think of. They had grills outside at each of the buildings which was wonderful. We were able to get grill utensils from the front desk and grill on our own. Pools are great. It wasn't... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's Canyon Villas at Desert Ridge, responded to this review

We appreciate your review of Marriott’s Canyon Villas, Rosie! We are glad that you enjoyed your well-appointed villa and the amenities offered on site. We look forward to seeing you again in Phoenix! More 

Gainesville, Virginia
Top Contributor
128 reviews 128 reviews
32 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a two-bedroom suite that was beautifully appointed and very, very comfortable. The villas afford access to the JW Marriott next door and to the Nick Faldo-designed golf course. Unfortunately the weather did not cooperate to allow us to enjoy the beautiful pool.

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MarriottVacationClub, Corporate Customer Care at Marriott's Canyon Villas at Desert Ridge, responded to this review

Thank you for your review of Marriott’s Canyon Villas. It is great to hear that you enjoyed your villas and the convenience of the resort. We hope your next trip can be spent poolside at Canyon Villas! More 

Milwaukee, Wisconsin
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My family (4 adults) stayed here a couple weeks ago. We reserved a 2-bedroom suite and were placed in 2 separate rooms with an adjoining door. We made this arrangement work, but it wasn't what we requested and paid for. One room was good sized and offered a nice size kitchen. The other room was extremely small and cramped. The... More 

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MarriottVacationClub, Corporate Customer Care at Marriott's Canyon Villas at Desert Ridge, responded to this review

Thank you for your review of Marriott’s Canyon Villas, Nancy. We are sorry about the confusion in regards to ordering a cab, and we will pass along your feedback about the villa to the resort management team. We hope to see you again at Canyon Villas! More 

Maine
Top Contributor
283 reviews 283 reviews
81 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We own here so maybe biased but it is one of our favorite Marriotts (other is Custom House, Boston). Many of the staff here know us and we believe that is a plus. 30 minutes from Sly Harbor and easy drive/shuttle. Recently redecorated and very nice.

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MarriottVacationClub, Corporate Customer Care at Marriott's Canyon Villas at Desert Ridge, responded to this review

We appreciate your review of Marriott’s Canyon Villas. We are happy to hear that you are proud owners at the resort and enjoyed your recent stay. We look forward to seeing you next time in Phoenix! More 

Auburn, New York
Top Contributor
60 reviews 60 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Overall, our room was spacious and modern. It was nice to have the conveniences of home like a washing machine and a full kitchen. However, and this is a big however, we had some issues during our stay that would prevent me from recommending the villas to others. My husband and I were traveling with our baby, and knowing we... More 

Was this review helpful? Yes 3
MarriottVacationClub, Corporate Customer Care at Marriott's Canyon Villas at Desert Ridge, responded to this review

Thank you for your review of Marriott's Canyon Villas. We are sorry to hear that you had a few issues with cleanliness during your stay. We are always looking to improve, and will pass on the issues your family had to the resort management team. Please feel free to contact customer care at 800-860-9384, or private message us and we... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

booked a week just to get away - used an exchange week and found a studio open here. The room is small smaller than an average hotel room - it's a lock off from a two bedroom but it has a decent size fridge, microwave, and toaster. But it's cramped and i try not to stay in the room when... More 

Was this review helpful? Yes
MarriottVacationClub, Corporate Customer Care at Marriott's Canyon Villas at Desert Ridge, responded to this review

Thank you for your review of Marriott’s Canyon Villas, Ryan. We are sorry to hear that your experience did not live up to expectations, and will be sure to pass on your concerns to the resort management team. We hope your next week visit to Canyon Villas will be a great one with you and your family. More 

Hotel Review Summarization

What travelers say

  • JW Marriott(24)
  • Desert Ridge(15)
  • Lazy river(14)
  • Golf course(8)
  • Pool area(7)
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