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Pointe Hilton Tapatio Cliffs Resort

4.0 of 5
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11111 North 7th Street, Phoenix, AZ 85020
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Pointe Hilton Tapatio Cliffs Resort
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Ranked #76 of 174 Hotels in Phoenix
A recent review
4 of 5 stars reviewed yesterday
Rachel C
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We spent 5 nights for spring break for our first visit to the Pointe Tapatio Hilton. The grounds of the resort are sprawling and gorgeous. There is tons of stuff to do for adults and kids alike. The amenities are really good to such as onsite laundry machines, a decent gym, multiple pools big and small - some very private... More 

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minneapolis
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Suite has separate bedroom and pull out couch that worked well for family. No mic but they will bring one-no charge-not sure on that as we did not get one but did see one being removed from a room when we cheked out. Room fridge was full of hotel food/bev which was not what we wanted but were able to... More 

Review collected in partnership with Hilton Hotels & Resorts

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Highlands Ranch, CO
Contributor
13 reviews 13 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Very Disappointed in our stay. We stayed in the main building and experienced a "sewage" smell every morning. Ice makers were on the fritz, and housekeeping was slow to correct simple issues (lack of towels in the room). Other people in our group experienced mice in their mini bar and scorpions in the bed. The pool was fine, no complaints... More 

Review collected in partnership with Hilton Hotels & Resorts

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Phoenix, Arizona
Top Contributor
112 reviews 112 reviews
11 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night to attend a convention. Check-in was quick and easy, and the staff was very friendly. The room was a suite with a nice layout. It included a fridge and microwave. There was a musty odor to the room, which was probably from the cleaning products used by the staff. The bathroom and shower fixtures are... More 

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Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Enjoyed our brief vacation there; great facilities, pools etc. The hotel staff was very friendly and always ready to help; often, they answered questions, before they had been asked! Highly recommended for the sun-thirsty vacationer.

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Logan
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The place is okay. Not remarkable, but not bad. There were eight different pools. Lots of fun for kids and families. Pretty location in the hills. The cliffs were pretty. They put us in a room with a balcony view (and noise) of the laundry. So we kept the balcony closed to keep out the noise. It was nice to... More 

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Watertown, Massachusetts
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

On a positive note I would say that the staff is quite warm and the views are wonderful from the resort. There are multiple swimming pools over these sprawling grounds and one does not feel crowded. Unfortunately I do have to say that the hotel rooms and some areas of the grounds definitely felt dated. The property over all could... More 

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Dallas, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent three nights at the Pointe HiltonTapatio Cliffs Resort and had a marvelous experience. The lobby staff were prompt and helpful. The restaurant service and food were the best. The king suite was spacious and clean. We could not have been more pleased with our stay. Fabulous surroundings and the Lookout Mountain Golf Course was spectacular. We will be... More 

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We couldn't have chosen a more reasonably priced, comfortable, nicely appointed, centrally located resort for our trek to Spring Training from CA. From the moment we checked-in late after a long day spent cheering our A's, to dropping our bags in the spacious 2 queen bed suite with a view overlooking Phoenix, to the two days spent enjoying the large... More 

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1 review
3 of 5 stars Reviewed 1 week ago NEW

Beautiful property with a great external look to it. Older resort but has been renovated. The rooms are pretty small with a tiny bathroom. Fairly clean rooms with comfy beds. However, be careful what you say (or do) because the walls are VERY thin. The property has 8 medium sized pools that are crowded from open to close. Don't waist... More 

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