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All 174 Phoenix hotels

Pointe Hilton Tapatio Cliffs Resort

4.0 of 5 Resort   |   11111 North 7th Street, Phoenix, AZ 85020
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Ranked #78 of 174 Hotels in Phoenix
A recent review
5 of 5 stars reviewed yesterday
David R S Flagstaff, United States
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1,576 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Flagstaff, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Enjoyed breakfast buffet immensely, and will be returning for that even if we aren't staying at the hotel. The hotel is in a nice location, and there is a great view at the top of the property where one of their restaurants is located. The only thing that I feel could have been better would be the noise level of... More 

Review collected in partnership with Hilton Hotels & Resorts

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Centennial, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

On one of the slowest days of the year with 3 Bell Men available I was told that they could not take me 1.5 miles to a friends house for dinner. Shocked to hear this, I asked how come other Hiltons will galdly provide short shuttle rides when not busy. The Bell Men referred me to manager on duty John... More 

Review collected in partnership with Hilton Hotels & Resorts

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Powell, United States
1 review
2 of 5 stars Reviewed 1 week ago

$18 night amenity fee for Internet service in room? No one spoke to me at Rocketmiles where I made the RSVP nor when I checked in about Amenity fee. $39 a night room at the shabbyest motel/hotel includes Internet!

Review collected in partnership with Hilton Hotels & Resorts

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Cape Girardeau, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First time at this resort hotel. Encountered one of the friendliest staffs that I have run into anywhere. Top to bottom, the front desk, the concierge, the golf shop, the restaurant, the gift shop...everyone was friendly and helpful. The layout of the buildings and the winding streets were a bit confusing at first, but we quickly adjusted. Our room was... More 

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We appreciate your taking the time to tell us about your stay and thank you for the very positive comments. In particular, it’s always wonderful to hear that our team members are friendly and helpful but to hear that they are the friendliest staff that you have encountered is extra special. I hope you enjoyed our golf course and found... More 

Phoenix, United States
1 review
4 of 5 stars Reviewed 1 week ago

This large property is situated in a hilly area and offers a unique dining experience at the Different Point of View, which we were not able to enjoy as the restaurant was closed to hotel guests due to a private party for 2 days.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing to stay with us and for your feedback. Come back again to enjoy a dining experience at Different Pointe of View. Happy Holidays! More 

1 review
5 of 5 stars Reviewed 1 week ago

Loved the room lay out, had privacy and room to be quiet, or watch to separate TV shows. Grounds were fun to traverse on foot paths. Streets not to safe to walk. Ton of pools. The biggest bonus for me was the hiking trails in the state park that border the grounds were so much fun to explore. Next highest... More 

Review collected in partnership with Hilton Hotels & Resorts

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your business and positive review. I’m happy to hear that you enjoyed your massage and the hiking trails across the street. Happy Holidays! Come back again. More 

Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A year-round pool complex in a setting with a very realistic cascade down the cliffs which lend this hotel its name. Many desert hiking opportunities on site from the top of the cliffs and also across the street. Numerous swimming pools and hot tubs scattered around the grounds, although some were not always working. Nice lunch bar by the main... More 

Review collected in partnership with Hilton Hotels & Resorts

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for selecting Tapatio Cliffs as your destination getaway and for your very positive review. It’s wonderful to hear that you enjoyed your visit. Come back again. Happy Holidays! More 

New York, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel looks nice from the outside, but I felt very unsafe once we got to our rooms. Apart from the decor feeling old and dingy, the biggest issue was that they put us effectively in the "basement" or what was really the ground floor (the hotel is on a hill) next to the housekeeping and laundry facilities. The hallway... More 

Review collected in partnership with Hilton Hotels & Resorts

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for taking the time to provide us with feedback about your stay. I am sorry that you felt unsafe in the location your suite. I can assure you that we take the safety of our guests very seriously and our security officers patrol the property throughout the day and night. I hope there are other aspects of your... More 

Wallace, Idaho
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Strange Hilton campus that is a maze of about 10 buildings on the side of a small mountain. Room was good but maid never restocked coffee and cable TV had very poor quality. The restaurant on the top of the hill was closed Saturday night for a private party. Do not go here without a car.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for staying with us and for your comments. Tapatio Cliffs was built in waves starting with the main building followed by 28 outlying buildings. I am happy to hear that you enjoyed your stay and apologize for those items mentioned that prevented your stay from being perfect. Come back again. More 

New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a top notch hotel with white glove service. The room was very comfortable, the staff was amazingly helpful, and the facilities are world class. I have been here several times and will definitely stay here again in the future.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We greatly appreciate your repeat business and your positive review. We strive to provide a perfect stay for our guests and are happy we achieved that goal with you. We look forward to serving you again. More 

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Additional Information about Pointe Hilton Tapatio Cliffs Resort

Address: 11111 North 7th Street, Phoenix, AZ 85020
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pointe Hilton Tapatio Cliffs Resort 4*
Number of rooms: 584
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Also Known As:
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Hotel Style:
#8 Top resorts Hotel in Phoenix
#11 Spa Hotel in Phoenix
#11 Luxury Hotel in Phoenix
#53 Business Hotel in Phoenix

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