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All 174 Phoenix hotels

Pointe Hilton Tapatio Cliffs Resort

4.0 of 5 Resort   |   11111 North 7th Street, Phoenix, AZ 85020
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Ranked #73 of 174 hotels in Phoenix
A recent review
3 of 5 stars reviewed 2 days ago
Anne H
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1,431 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (264)
Date | Rating
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English first
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

First of all, the hotel staff were outstanding. That is the last positive comment I can make. The first room we were assigned smelled musty and moldy so we moved into the hotel part. We had bugs in the room and were told that they couldn't spray in the room but they did spray outside. It seemed to help. We... More

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Senior Contributor
36 reviews 36 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I will always like this resort because it was the first place were we took my daughter on a staycation, when she was only 6 months old. As a return guest ( we return every year ) and Hilton's honors member I was hoping to get an upgrade at check in , but the lady at the concierge desk would... More

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Phoenic, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

I surprised my husband with a staycation at this hotel/resort. I had found a deal on Groupon and booked the day before our check in. The description read balcony view. It was a great rate so I booked it. The staff was friendly and helpful but I was less than impressed with their grounds (excluded this natural mountain suroundings) and... More

Review collected in partnership with Hilton Hotels & Resorts

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Colorado Springs, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great hiking trails, great pools, great fitness center, and a great golf course. I would definitely recommend this resort to anyone. We are an active couple, and we loved the fitness center, the golf course, and all of the available hiking trails.

Review collected in partnership with Hilton Hotels & Resorts

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We booked this hotel the night before and got an excellent deal. We loved the pools and fully exhausted our late checkout to hang out there and have a few drinks. Very enjoyable. Rooms were spacious, very clean and luxurious.

Review collected in partnership with Hilton Hotels & Resorts

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gold canyon, United States
1 review
5 of 5 stars Reviewed 1 week ago

A wonderful birthday surprize for my husban. Suite was wonderful, clean and spacious. EVERYONE was so very helpful, friendly and supportive of my birthday surprize staycation. Would recommend to anyone to stay there.

Review collected in partnership with Hilton Hotels & Resorts

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing to stay with us to celebrate your husband’s birthday. We appreciate your recommending us and hope to serve you again. More

Los Angeles, California
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

If your in PHX area visiting this is a decent place to visit and relax in. Big rooms and big pools , good food, and excellent Restaurants....It is a bit far from everything though so if your going for business just give yourself an extra 25min.

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We appreciate your business and positive review. We hope you choose to stay with us again the next time you are in Phoenix. More

Chicago, Illinois
Contributor
12 reviews 12 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Great resort with great pools. The on site restaurant restaurants have AMAZING views and food! We also ventured to nearby Scottsdale for an evening, which provided shopping, bars and restaurants. I stayed at this resort 10 years ago and came back to find it just ad great as I remembered.

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We appreciate your returning to Tapatio Cliffs after 10 years and are happy to hear that your memories of staying with us are as great as you remembered. Come back again soon! More

Los Angeles, California
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here a handful of times as a kid on family vacations and had very fond memories of the place. Since I knew I was coming to Phoenix again for a concert I was excited to get the chance to stay here again. Check-in was very fast and easy. They hand you a small pile of papers to look... More

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your detailed review. We appreciate all guest feedback as it helps us improve our guest’s experience. We do have a resort charge which is common for resorts/hotels and the charge is disclosed when making a reservation. The collateral given at the front desk notes the amenities that it includes one of which is our workout center that... More

Arlington, Texas
2 reviews
2 of 5 stars Reviewed 1 week ago

Very nice staff and doing the best they can with an old property and what I consider a motel. The doors open to the outside and you have to carry your luggage upstairs if you are not ground level. Once you park, prepare to walk, a lot. Pools, Bar and restaurant are all spread out. You need to call for... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for staying with us; we appreciate your business. I apologize that you were not made aware of our Pointe In Tyme Restaurant that has a beautiful bar area located on the north end of the main building. We hope you will consider staying with us again the next time your travels bring you back to Phoenix. More

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Additional Information about Pointe Hilton Tapatio Cliffs Resort

Address: 11111 North 7th Street, Phoenix, AZ 85020
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pointe Hilton Tapatio Cliffs Resort 4*
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Also Known As:
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Phoenix Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Top resorts Hotel in Phoenix #11 Luxury Hotel in Phoenix #12 Spa Hotel in Phoenix #53 Business Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
After an elaborate $25 million dollar renovation the Pointe Hilton Tapatio Cliffs Resort has received the distinctive AAA Four-Diamond Award and guests can expect an experience made special through quality accommodations and superior service. Whether visiting for business or pleasure, you will enjoy all-suite accommodations; complimentary access to our expansive water feature; unique dining experiences; championship golf; relaxing spa and salon services; an array of shopping options. ... more   less 
Number of rooms
584

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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