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All 174 Phoenix hotels

Pointe Hilton Tapatio Cliffs Resort

4.0 of 5 Resort   |   11111 North 7th Street, Phoenix, AZ 85020
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Ranked #77 of 174 Hotels in Phoenix
A recent review
3 of 5 stars reviewed yesterday
Jonipreston55 Southlake, Texas
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1,614 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Southlake, Texas
Top Contributor
137 reviews 137 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed yesterday NEW

We are here for the Super Bowl and the Phoenix Open was also so getting a room was the requirement for this trip. So I'm not complaining. But the ceiling heights are literally so low that my husband at 6'3 had to hunch over to blow dry his hair. We are on the ground floor by the pool, so this... More 

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Johnson City, Tennessee
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I recently stayed at the Pointe Hilton for 6 nights while on a business trip. The views were awesome and my room was just a few steps away from the Sunset pool and hot tub. I have a bad back, so I really enjoyed relaxing in the hot tub after a long day of working. The rooms were nice and... More 

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Minneapolis, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

Worst Hilton I have ever stayed at. I stay over 75 nights per year. Had 2 rooms at the hotel which were given other ends of the resort. Requested to get them closer, no one ever called back. Ordered wine before I got there never was in the room or brought later. Toilet ran all night. Restaurant at the hotel... More 

Review collected in partnership with Hilton Hotels & Resorts

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Please accept my apology for the disappointment of your visit. I can certainly understand how frustrated you must have been being given suites so far away from each other coupled with not receiving a return call. The other issues you mention are surely not up to the standards that we hold ourselves to. If you would like to speak with... More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

Grand older resort with a breathtaking setting, especially the Different Pointe of View restaurant. Amenities were adequate. Not very accessible if handicapped. Staff extremely gracious and helpful. Food was quite good and reasonably priced.

Review collected in partnership with Hilton Hotels & Resorts

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your positive review. We value your business and hope you come back soon. More 

Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I love Phoenix, so I was really excited to go for a conference. Our conference was held at this hotel, so it was very convenient. I wanted this hotel to be more than it was. It is in a beautiful location and the employees here were some of the nicest that I have come across in my travels. That is... More 

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your feedback and very nice compliment about our staff. We are in the planning stages of a suite renovation beginning this Summer. I hope you will return to give us another try. More 

Seattle, Washington
1 review
2 of 5 stars Reviewed 1 week ago NEW

our stay was off season 1/2015, and we were hoping the resort to be full service, especially in entertaining the kids. here's the quick list of drawbacks... 1.pool, slide was not open, (there was only one) the advertised 'falls' are faux rocks with water splashing off them, not even anything the kids can swim through, because the 'falls' are really... More 

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your detailed review of our property as we value all of our guests’ comments. We were built in 1982 designed after a Mediterranean village. It is disappointing to hear, and I am sorry, that your stay with us did not live up to your expectations. The pools are checked three times a day for proper chemical applications.... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

I stayed in this hotel on business and did not have time to take advantage of the beautiful property. I would love to go back when I can spend more time. There looked to be a great hiking trail which was calling my name and the pools looked fabulous. The view from the cliff-top restaurant was amazing.

Review collected in partnership with Hilton Hotels & Resorts

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you very much for your positive review. It’s great to hear that you enjoyed your business trip with us. Come back when you have more time to take advantage of the many hiking opportunitiessurrounding the resort and then cool off in the pool. More 

Madison
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This restaurant is one of THEE best experiences I have ever had! The lobster bisque goes beyond it's reputation and the view is something you will want to experience again and again. Regarding the rooms, some are very dated with poorly working lights and heating. But...also very quiet and private. Beware...some of the balconies are these cement monstrosities where sitting... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your positive review. I’m happy to hear you enjoyed your experience at our Different Pointe of View restaurant. The lobster bisque is a signature item and the views from the restaurant and lounge are spectacular. I appreciate your compliment about of staff. If you return to Phoenix, we would very much appreciate hosting you again. More 

Salt Lake City, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel worked very well for an overnight business trip. It would be a fun base for leisure and recreation in the Phoenix area. The room was clean but could stand a little updating. Exterior doors by the pool means more noise from guests and staff during the day but caused no sleep interuption.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your review. It’s great to hear that you enjoyed your stay. Come back and see us the next time you’re planning a getaway. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a Double Queen suite with 3 adults and a toddler and had plenty of room. Very comfortable, high quality room. The balcony was small but peaceful. The pool area is just gorgeous. Our toddler loved it - especially the slide. Beautiful views from the restaurant at the top of the mountain, though we didn't eat there. We... More 

Was this review helpful? Yes 1
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We appreciate your taking the time to share your stay with us. It’s terrific to hear that you enjoyed your stay and your toddler had fun in the pool. We have not started any major renovations yet but are in the planning stages of a suite renovation starting this Summer. Come back again. More 

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Additional Information about Pointe Hilton Tapatio Cliffs Resort

Address: 11111 North 7th Street, Phoenix, AZ 85020
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pointe Hilton Tapatio Cliffs Resort 4*
Number of rooms: 584
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Also Known As:
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Hotel Style:
#8 Top resorts Hotel in Phoenix
#11 Luxury Hotel in Phoenix
#11 Spa Hotel in Phoenix
#53 Business Hotel in Phoenix

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