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All 174 Phoenix hotels

Pointe Hilton Tapatio Cliffs Resort

4.0 of 5 Resort   |   11111 North 7th Street, Phoenix, AZ 85020
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Ranked #76 of 174 Hotels in Phoenix
A recent review
5 of 5 stars reviewed yesterday
Dale B Cullman, United States
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1,472 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cullman, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This is a great city and excellent hotel for leisure or business trip. Mine was a business trip and I hope to get the opportunity to come here again. Had an excellent time while here. The trails are great for a morning run or walk. You can golf on site, basically everything you need is on the property, there is... More

Review collected in partnership with Hilton Hotels & Resorts

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1 review
2 of 5 stars Reviewed 2 days ago NEW

we were here for a wedding, This place is old,old old. Needs serious updating. We check in and had to wait for 2 hrs for our room. We finally get in and internet wouldn't work and room safe won't work. We call the front desk for assistance. The so called technician can't figure out the internet and suggests I call... More

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Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

After reading the many reviews on how old and outdated this hotel is I was somewhat disheartened because our room was already booked and paid for- no refunds. I requested an updated room and was told all the rooms were the same and in fact the major renovation had not actually happened yet. We stayed in room 2007 and it... More

Was this review helpful? Yes 2
Point Pleasant, New Jersey, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Hotel was beautiful and my children especially loved the pools. Rooms were clean and comfortable. I highly recommend this facility and will definitely stay here again! Restaurants and gift shops were conveniently located. Food was good and reasonably priced.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Phoenix, Arizona
Contributor
12 reviews 12 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

In August we had stayed in the nearby Pointe Hilton Squaw Peak resort so I was interested to compare properties. This was a much more elegant stay. We wanted to celebrate our 24th wedding anniversary and we chose to stay here principally to enjoy the restaurant "A Different Pointe of View". We were not disappointed. The view over Phoenix at... More

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Sacramento, California
Top Contributor
87 reviews 87 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a week and really enjoyed it. The pools are beautiful, and I must have had a recently updated room. The food and staff were both excellent. If I lived closer I'd come back with my family to enjoy a relaxing weekend. Apparently my review wasn't long enough...

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for staying with us. It’s great to hear that your stay went well and you enjoyed your suite, pools, food and our team. We hope to serve you again soon. More

mesa, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The staff and restaurant are fantastic but this is probably the most out dated hotel I have ever stayed in. I used points and paid to upgrade to a room with a view and they upgraded me to a suite. I could not have been more excited until I got to my suite. It was extremely old and had a... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your positive comments about our staff and restaurants. I am sorry to hear that you did not enjoy your suite. All of our accommodations are suites versus having standard rooms. Therefore, since you used Hilton Honors points to upgrade your suite to a view suite you should have received one. We would be happy to look into... More

Gilbert, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Not recommended - overpriced for the quality you will receive. Rooms are antiquated and pools are filthy. We used to stay at this resort every summer but we will not be back. There are plenty of other resorts in the valley that are in much better condition.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We apologize for the resort not meeting your expectations. We value your business and are greatly disappointed that we did not have the opportunity to speak with you while you were with us to ensure you had a better experience. We hope you will give us another try in the future. More

Bartlett, Illinois
Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Loved the location of the hotel it is carved cliffside so not for the handicapped or special needs. Excellent views and food is great at the hotel restaurant cafes. Pool has many activities for the kids and the beds are comfy with plenty of space in the two room suites. Wish we had access to Squaw Peak sister hotel but... More

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing Tapatio Cliffs for your family getaway. We are happy to hear you had a wonderful time. The HHonors check-in is located just to the right of the counter mid-point. Please accept my apology if it was not clearly marked with the HHonors plaque. We hope to have the opportunity to stay with us again the next... More

Senior Contributor
30 reviews 30 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were here for my sister in laws birthday. The area is great. The suite is huge. Cleanliness is there every where. The pool is amazing has slide for children however it doesn't stay open long. I would definitely stay here.

Was this review helpful? Yes
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for staying with us and for your very positive review. We are pleased that all went well, and appreciate your compliments. Come back and see us again soon. More

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Additional Information about Pointe Hilton Tapatio Cliffs Resort

Address: 11111 North 7th Street, Phoenix, AZ 85020
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pointe Hilton Tapatio Cliffs Resort 4*
Number of rooms: 584
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Also Known As:
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Phoenix Hilton

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