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All 174 Phoenix hotels

Pointe Hilton Tapatio Cliffs Resort

4.0 of 5 Resort   |   11111 North 7th Street, Phoenix, AZ 85020
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69%
Ranked #71 of 174 hotels in Phoenix
A recent review
4 of 5 stars reviewed yesterday
John M Albuquerque, United States
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1,398 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
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English first
Albuquerque, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

Great Location, great facilities. Top notch access to walking trails relaxing pools .A great place for a vacation but with the resort fees may not be good for business trips. Needs to have better work out facility

Review collected in partnership with Hilton Hotels & Resorts

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Prescott, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stayed for one night almost a year ago, but wanted to review now, even so long after, because my experience was awesome. I secured a very good rate and opted to upgrade to a Signature suite for a reduced additional fee if available. At check-in, Benjamin, the clerk, was very nice and informed us that we'd been awarded the upgrade.... More

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Denver, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We enjoy this resort for the romantic getaway it affords us. The style of the hotel is like it is built into the hill it is located on. Reminds us of some European locations. The food in the restaurant is excellent and have always have had good service.

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Sevenoaks Kent
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night after long flight from London. Huge resort and very impersonal . Lots of little swimming pools but mostly very small. Only large pool has limited opening hours . Rooms very spartan, although beds were comfortable enough. Feels like a very basic hotel . Disappointing .

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Gilbert, Arizona
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Friends of ours came over from Las Vegas, after visiting the Grand Canyon, and asked if we would meet them at this hotel for a long weekend. I booked on-line, and received an extremely good AARP rate of less than $100/night for a suite (living room, bath, king-bedroom). The room was furnished with a mini-bar, coffee maker, and all the... More

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing Tapatio Cliffs for your family’s stay-cation. We’re grateful for your positive review and hope you come back soon. More

Bonn, Germany
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After 10 days of travelling the parks in SW USA the Tapatio cliffs offered us some much needed down time and the kids loved the pools. The rooms were clean and well equipped and large enough for us parents to relax whilst the kids watched TV in the lounge area. The only issue was the wifi which would constantly cut... More

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you very much for including Tapatio Cliffs in your hotel selection during your stay in the US. It’s wonderful to hear that your family enjoyed your stay. We appreciate your business and if your travels bring you back this way, we hope to have the opportunity to serve you again. More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

This hotel is spread out...so if you are staying with a group, be sure to ask for rooms next to each other. The issue we had was with extensive leaking in the rooms when it rained the first evening we arrived. Some of our group had to move 3 times in 2 hours. I personally moved from my first room... More

Review collected in partnership with Hilton Hotels & Resorts

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Tucson, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

This has got to be the "Motel 6" of the Hilton Chain. I went there with my wife to take a quick "Stay-cation" out of town. Upon our arrival, we discovered there really isn't a "waterslide" other than an inflatable 20' tall slide. The rooms are dirty, dated, and on the verge of being considered dilapidated.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Please accept my sincere apology for finding your suite in less than perfect condition. We offer a stationary water slide year round and this Summer we included an inflatable water slide which has been a big hit with the kids. I am sorry your stay did not live up to your expectations. We will be renovating our suites beginning next... More

Chino, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed here with our two kids (ages 11&12) and loved it. Great room set up with two separate areas for sleeping and tv watching and an amazing pool area. Great water slide that the kids enjoyed for hours on end. Very clean and relaxing. We'll definitely be back!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

It’s great to hear that you and your family enjoyed your stay. Thank you for sharing your experience on Trip Advisor and telling us that you will return. We look forward to serving you again. More

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 5 days ago NEW

My husband, 12 yr. old niece stayed for two days and that was not long enough. Our room was clean and up to date. It has a separate sleeping area and sitting area. The pools were nice and clean. The views and falls are breathtaking. There are at least six pools. The staff was friendly. The stay was relaxing and... More

Was this review helpful? Yes
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing us for your family’s getaway and for your positive review. It’s wonderful to hear that you had a good time. Come back and see us again soon. More

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Additional Information about Pointe Hilton Tapatio Cliffs Resort

Address: 11111 North 7th Street, Phoenix, AZ 85020
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pointe Hilton Tapatio Cliffs Resort 4*
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Also Known As:
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Phoenix Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Top resorts Hotel in Phoenix #11 Spa Hotel in Phoenix #11 Luxury Hotel in Phoenix #51 Business Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
After an elaborate $25 million dollar renovation the Pointe Hilton Tapatio Cliffs Resort has received the distinctive AAA Four-Diamond Award and guests can expect an experience made special through quality accommodations and superior service. Whether visiting for business or pleasure, you will enjoy all-suite accommodations; complimentary access to our expansive water feature; unique dining experiences; championship golf; relaxing spa and salon services; an array of shopping options. ... more   less 
Number of rooms
584

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