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All 174 Phoenix hotels

Pointe Hilton Tapatio Cliffs Resort

4.0 of 5 Resort   |   11111 North 7th Street, Phoenix, AZ 85020
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Ranked #77 of 174 Hotels in Phoenix
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1,653 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed 2 days ago NEW

Let me start by saying that my friend's wedding at Pointe of View was beautiful. Food was tasty as well. The grounds are quite nice, and the main pool was lovely. The rooms on the other hand are in serious need of a refresh. Smelled a little musty. Toilet seat had a little "bubbling" towards the back. Carpet in the... More 

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Texas
Top Contributor
75 reviews 75 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

OK, first off there are some things that you should know about this property before booking a room. The resort is built on the side of a mountain and encompasses an area of 100+ acres. The rooms are located in numerous buildings located on cliffs on the side of the mountain. The roads and walkways are extremely steep. If you... More 

Was this review helpful? Yes 1
Colorado Springs
Top Contributor
58 reviews 58 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First impression was a great one ... Kristiana at the front desk was new, but delivered an excellent experience, and followed that up with an excellent surprise for my birthday. Parking is a real challenge, which likely will frustrate anyone who drives here. And, be prepared for some very steep walks around the property. Take the opportunity to check out... More 

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Ossining, New York
Top Contributor
81 reviews 81 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We almost left this resort the night we checked in, and we are very glad we didn't. We made a reservation for a king suite, which was confirmed. We arrived late at night, very tired and grumpy, and found that we'd been moved to a two-queen suite. Normally this wouldn't be a big deal, but we travel with two young... More 

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I arrived on 18 Feb at 2:30 after a long trip in and needing to do a lot of work before a 5:00 cocktail meeting. The lobby was a circus and I was given a piece of paper to hand fill out. Confused, I asked what was going on. Their entire system was down and they were having to hand... More 

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Senior Contributor
39 reviews 39 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed here for a long weekend and here are my suggestions: 1) Look at the resort map before visiting and try to get near the main pool area- both for parking and convenience factors 2) Parking was the only nightmare I saw here. Yes it is hard to find your way around at night, and I... More 

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This resort is built in the mountains, so prepare to climb some hills! There are however little benches where you can hitch a ride on a golf cart if needed. I never used them. Our room was a mountainview suite, which mainly meant it was way up there. I'd recommend a Falls suite or pool view. The resort was clean,... More 

Was this review helpful? Yes 2
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We appreciate your business and this very nice review of your stay and our resort. Come back again. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We really enjoyed our stay at the Pointe. They moved our room once due to noise. The staff were so nice, the concierge even talked my son thru a tire change! We loved the Falls and used the pool area daily. Will definitely stay again!

Was this review helpful? Yes 1
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for taking the time to post this positive review on Trip Advisor. It’s great to hear that you enjoyed your stay and that your son benefited from a learning experience. Come back again. More 

North Kingstown, RI, United States
1 review
4 of 5 stars Reviewed 1 week ago

Loved the restaurant patio at the top of the cliffs. We enjoyed sunset, appetizers and cocktails outdoors in a beautifully romantic setting. A great way to celebrate our marriage! The hotel is first rate with great amenities. All personnel are friendly and efficient.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Happy Anniversary! Thank you for choosing to spend your special day with us. We appreciate your positive review and are happy to know that you enjoyed your stay. If your travel plans bring you back to Phoenix, we hope to have the opportunity to serve you again. More 

1 review
4 of 5 stars Reviewed 1 week ago

While this resort is not brand new, it is well maintained and the hotel staff really strives to make you comfortable and secure. The restaurant overlooking the city has magnificent views and outstanding cuisine. Would like to visit the Spa on my next trip.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We appreciate your business and positive review. I’m glad you had a chance to dine at our famed Different Pointe of View restaurant on top of the mountain. I will share your kind compliment about the cuisine with our Executive Chef. We look forward to your return visit. More 

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Additional Information about Pointe Hilton Tapatio Cliffs Resort

Address: 11111 North 7th Street, Phoenix, AZ 85020
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pointe Hilton Tapatio Cliffs Resort 4*
Number of rooms: 584
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Also Known As:
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Hotel Style:
#8 Top resorts Hotel in Phoenix
#11 Luxury Hotel in Phoenix
#11 Spa Hotel in Phoenix
#59 Business Hotel in Phoenix

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