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Pointe Hilton Tapatio Cliffs Resort

4.0 of 5
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11111 North 7th Street, Phoenix, AZ 85020
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Pointe Hilton Tapatio Cliffs Resort
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Ranked #75 of 174 Hotels in Phoenix
A recent review
4 of 5 stars reviewed 2 days ago
OrlandoMJ OrlandoM
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1,714 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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OrlandoM
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here after a trip to the Grand Canyon. It was a very reasonable price, all the rooms are suites, good pool, and good slide. The pool wasn't crowded. It was a nice golf course on site along with the ability to get to hiking trails. It's great for a family because they have a basketball court and tennis... More 

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Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was a very romantic and beautiful stay. The staff was extremely friendly and helpful in every aspect. We tried to utilize as much as we could during our short stay, and it was much worth it. The views are fantastic from any part of the hotel. Our room was high up and we felt very secluded, which was perfect.... More 

Review collected in partnership with Hilton Hotels & Resorts

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Coto de Caza, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Enjoyed our stay and would go back. Nice location, good food, friendly staff. Didn't get to play golf but maybe next time. Parking near your room could be a problem but we lucked out. There is also hiking trails nearby which we took advantage of--nice that you didn't have to drive to a trailhead. Try this place--you'll like it.

Review collected in partnership with Hilton Hotels & Resorts

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

My friend is n the Teamsters. He lives n South Carolina. I live here n Mesa Az. So this hotel makes me proud. It's too cool.gentleman that shuttles guests around was the best employee we encountered. He was so informative about the property. Great great asset to your resort. I worked at Chaparral Suites n Scottsdale for 28 years. Tom... More 

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Eureka, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I came for business but would return with my family and recommend to friends. This resort has everything you need and went beyond my expectations to make me feel welcome and at home. Staff is kind and pays attention to details. Management is aware and anticipates your needs.

Review collected in partnership with Hilton Hotels & Resorts

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Charlottesville, Virginia
Top Contributor
130 reviews 130 reviews
43 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

i must say I was very impressed by both the facilities and the staff at this delightful, yet crowded resort property. But, the Internet service was poor in the rooms and the spacious workout room did not offer Internet. I went for the upgraded allergen free room which is quite a bit cleaner than a standard room. I was told... More 

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing Tapatio Cliffs as the destination for your family vacation. The compliments about our property, staff and food service are very much appreciated. We hope to have the opportunity to serve you again. More 

Phoenix, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nice resort with approx 8 pools and many spas throughout the grounds. Centrally located in the northern part of Phoenix but you'd never know you're close to the city while you're on the resort. Family pool has a slide that goes through the boulders for the kids.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We appreciate your business and thank you for taking the time to give us feedback about your stay. It’s great to hear that your family enjoyed your time with us. Come back again. More 

Brimfield, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After 5 years in a row, this place still amazes us! It is such a great feeling when staff recognizes you, and remembers your name and places you've checked out. They still come up with great new suggestions for new places to try, so that it's still very exciting to visit. The staff has such wonderful people, who make our... More 

Was this review helpful? Yes 2
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you very much for your loyalty over the years. It is indeed a pleasure to have guests that return year after year. Thank you also for referring us to your friends as a destination for a family vacation or weekend getaway. We really appreciate that. I’ll pass on your compliments about the prickly pear lemonade in the lobby to... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

We recently stayed at the Pointe Hilton for a family spring break vacation. Overall the experience was good but there was some very minor things that impacted our stay. 1st was the service at the pool. We ordered food while enjoying a swim at one of the 8 pools, it was right around lunch time (12:45pm) so we were not... More 

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We appreciate your choosing to stay with us for your family spring break getaway and for taking the time to share your stay with us. I apologize for the slow food service you encountered and quality of the pizza when it arrived as well as for the excessive period of time waiting for a shuttle driver. I am happy to... More 

1 review
3 of 5 stars Reviewed 1 week ago

The outside and lobby of the hotel is very nice. The staff were very friendly and helpful. However, the rooms smelled musty and were outdated. The exercise room was nice, but quite far and uphill from most of the rooms.

Review collected in partnership with Hilton Hotels & Resorts

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We appreciate your feedback and compliments about our friendly and helpful staff. We are in the planning stages for a suite renovation and hope you will consider staying with us again. More 

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