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All 174 Phoenix hotels

Pointe Hilton Tapatio Cliffs Resort

4.0 of 5 Resort   |   11111 North 7th Street, Phoenix, AZ 85020
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Ranked #77 of 174 Hotels in Phoenix
A recent review
5 of 5 stars reviewed 3 days ago
549lorit
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1,610 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I love Phoenix, so I was really excited to go for a conference. Our conference was held at this hotel, so it was very convenient. I wanted this hotel to be more than it was. It is in a beautiful location and the employees here were some of the nicest that I have come across in my travels. That is... More 

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Seattle, Washington
1 review
2 of 5 stars Reviewed 3 days ago NEW

our stay was off season 1/2015, and we were hoping the resort to be full service, especially in entertaining the kids. here's the quick list of drawbacks... 1.pool, slide was not open, (there was only one) the advertised 'falls' are faux rocks with water splashing off them, not even anything the kids can swim through, because the 'falls' are really... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed in this hotel on business and did not have time to take advantage of the beautiful property. I would love to go back when I can spend more time. There looked to be a great hiking trail which was calling my name and the pools looked fabulous. The view from the cliff-top restaurant was amazing.

Review collected in partnership with Hilton Hotels & Resorts

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Madison
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This restaurant is one of THEE best experiences I have ever had! The lobster bisque goes beyond it's reputation and the view is something you will want to experience again and again. Regarding the rooms, some are very dated with poorly working lights and heating. But...also very quiet and private. Beware...some of the balconies are these cement monstrosities where sitting... More 

Review collected in partnership with Hilton Hotels & Resorts

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Salt Lake City, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The hotel worked very well for an overnight business trip. It would be a fun base for leisure and recreation in the Phoenix area. The room was clean but could stand a little updating. Exterior doors by the pool means more noise from guests and staff during the day but caused no sleep interuption.

Review collected in partnership with Hilton Hotels & Resorts

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in a Double Queen suite with 3 adults and a toddler and had plenty of room. Very comfortable, high quality room. The balcony was small but peaceful. The pool area is just gorgeous. Our toddler loved it - especially the slide. Beautiful views from the restaurant at the top of the mountain, though we didn't eat there. We... More 

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Wilkes-Barre, PA, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Terrific resort with 8 pools that provides a little adventure. Beautiful setting against a mountain, excellent vistas. Excellent service. In January 2 of the restaurants were closed. Outside pool lunch was fair. Pointe In Thyme restaurant good, bar service was great. The suites are spacious and comfortable. Buy your own water, though, if you need it. Highly recommend for business... More 

Review collected in partnership with Hilton Hotels & Resorts

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1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

Just thought I would have seen the reviews prior about the roaches and uncleanliness of this hotel I booked an impromptu getaway for my family and I and we ended up checking out early because we woke up to roaches in the bathroom. When I called and spoke with the manager I was offered a $35 resort credit but they... More 

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

I apologize that you did not enjoy your stay. We partner with a pest company and work very hard to prevent pests from entering the suites. I am sorry one of them found their way into yours. Being built into the side of a mountain presents challenges against nature that a high rise hotel doesn’t face. I do understand how... More 

Mesa, Arizona, United States
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

There was a spider IN MY BED and one on the wall. There was no cell reception and the wifi rarely held. The pillows offered zero support, the pull out couch was extremely uncomfortable and a bottle of water was $6 and a glass of wine $20!! Enough said.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

It is disappointing to hear that you did not enjoy your visit with us and I apologize that you encountered a spider. We offer several pillow styles that provide various amounts of support. The large bottle of specialty water in the suite is offered at the higher price but there are regular bottled waters available in the gift shop for... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago NEW

I planned a surprise proposal trip to Tapatio with my girlfriend here and needless to say it was a very memobrable experience :). Arranged for an executive taxi service offered by the resort. Checked into the hotel really late at night and yet was greeted by very polite & nice staff at front desk. Very professional people, gave us very... More 

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RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

It sounds as if your proposal couldn’t have been more perfect. Congratulations! I’m happy to hear that our team was able to assist in making it even more special. Thank you for your many compliments and we look forward to your return. More 

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Additional Information about Pointe Hilton Tapatio Cliffs Resort

Address: 11111 North 7th Street, Phoenix, AZ 85020
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pointe Hilton Tapatio Cliffs Resort 4*
Number of rooms: 584
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Also Known As:
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Hotel Style:
#8 Top resorts Hotel in Phoenix
#11 Luxury Hotel in Phoenix
#11 Spa Hotel in Phoenix
#55 Business Hotel in Phoenix

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