i walked in right had problems service sucked front desk m ngr rude and no anwers went to room no internet than was told service tech would be up there he got there and told me to call wayport as i called wayport there internet provider phone line was destorded. service tech still in room i ask him well [CANT... more

Once again, I was initially weary seeing other's reviews of this hotel. Once again, I should have known that many having reviewed this hotel, were slightly off the mark. I stayed at the Phoenix Crowne Plaza for one week for a business trip. I booked my room on Priceline.com for $33.00 a day. Let me repeat that folks...$33.00 a day!!!... more

They virtually insist on Valet parking your car.... Personally I hate this... I'm particular about my cars, and it is another security leak issue. Arrival area is trafic congested and I find it better to check in during daylight hours or be very alert. Rooms are nicely done but not large. Breakfast buffet was nearly giveaway quality. Location is the... more

This is a very accurate description of this hotel. The rooms were GREAT! Clean, no smoking smell, good temparature. Bathroom has drop acoustical ceiling tile which is king of funky. The indoor and outdoor pools are small and COLD. Jacuzzi was nice. All are kept clean. The free shuttle was a LIFE SAVER. Shuttle drivers are an asset t o... more

Okay, we've stayed here 3 times now and mostly b/c I have been too lazy to look for any other place but no more. This last time with the moist, humid air in the hotel from the pool and the air conditioner barely working and the horrilbe double beds (I mean, who does double beds instead of queen sized beds... more

I usually associate this hotel chain with upscale properties. Sadly, this hotel has passed it's prime. the carpets are DIRTY, and threadbare in places. (There was a patch under the desk in our room that was actually coming unsewn). the poor maintence man had to come to our room three times for a clogged toilet. (I know: don't say it!)... more

If you are at all sensitive to odors from cleaning chemicals, oldc arpet , chlorine, you won't want to stay in this hotel. My husband and I stayed here several years ago, and it was very nice. The hotel is tauted as being upgraded, yet the internet connection is really slow, the ac/heating unit is loud, and the bar area... more

My wife and I stayed at this Phoenix hotel from February 15, 2009 to February 18, 2009 in room 155. There were some minor issues, but overall I was pleased with my stay. The hotel was pretty easy to get to from the airport, exit 208 off I-17 North. Check-in only took about 2 minutes. The staff of the hotel... more

It was my first trip to Phoenix and I wanted a hotel that was close to everything in Phoenix. This hotel the best looking from the outside but was close to the freeway and easy to find. When my boyfriend and I drove up, we were thinking this place was questionable but we loved our stay there. The staff was... more