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All 174 Phoenix hotels

Crowne Plaza Phoenix

3.5 of 5 Hotel   |   2532 W. Peoria Avenue, Phoenix, AZ 85029
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Crowne Plaza Phoenix
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Ranked #80 of 174 hotels in Phoenix
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
ManfredBradford El Paso, Texas
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197 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
El Paso, Texas
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

Due to a co-worker, I always stay here here when I am in the Phoenix area on business. Needless to say I am not complaining. This is a great hotel. The lobby is quite nice and the staff is extremely friendly and helpful, even when geniuses like me don't know how to turn the shower on. They have two very... More

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Phoenix, Arizona
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed yesterday NEW

Stayed here for a night, because I needed a cheap cheap hotel that would allow a pet. (Though they charged extra for my pet, who made zero mess) It's really about 20 years overdue for a major overhaul. Maybe it should be torn down and rebuilt. The place is old dusty and very dated. Room decor, towels, lobby, the pools,... More

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Los Angeles, California
Top Contributor
101 reviews 101 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

There are some things I really like about this hotel, such as the restaurant which is outstanding. It is also very very convenient to the freeway, mall, and some other good restaurants. The pool was very nice, but the design of the hotel makes it echo through the atrium which is a bit noisy. The bedding is also nice and... More

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Yuma, Arizona, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

From the moment you walk thru the door for registry the entire hotel is clean. This is a safe hotel to stay at. The staff is helpful, professional and friendly. The sales representatives, Sunny and Tiffany, were super helpful. If I had a question they always had an answer, very cordial and professional. Beautiful hotel with absolutely delicious food, great... More

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Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Beautiful hotel with absolutely delicious food! No disappointments here! The foyer is breathtaking also. Pool inside and out. Comfy beds and its not far from a local mall with many restaurants. Convenient to the interstate also.

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Homewood, Illinois
18 reviews 18 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was above average. The room that I had was a little smaller than the normal Crowne Plaza, but it did have a balcony. The room was comfortable, the bed was good. The wifi worked very well. I did not use the restaurant or Starbucks, so I cannot comment. Checking in and out was very easy. This hotel was... More

Was this review helpful? Yes 1
Ciudad Juarez, Mexico
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is good, nice rooms (bit small), the people are very nice (Kudos to Maria in the restaurant) and the beds are ok.... The kids had fun and it having 2 pools is a plus.. Only comments are that there was not enough hot water in the showers... by the 2nd person the water came out luke warm... and... More

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Chicago, Illinois
Top Contributor
108 reviews 108 reviews
27 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed July 22, 2014

Let me clarify some of the other reviews by simply saying that this hotel is more of a boutique facility. If you are looking for the large 5 star Crowne Plaza facilities and amenities then this hotel is not your place. Having said that it is a nice hotel anyway. It does have the central atrium pool which can get... More

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Las Vegas
2 reviews
5 of 5 stars Reviewed July 10, 2014

This hotel was really great. The entire experience was wonderful. I travel around the country for business and this hotel ranks among the best that I have stayed in. The experience starts off when you check in, Venitia, Ethan, or Jonathan will make you feel welcome right from the start. Once you get to the rooms they are spacious, warm... More

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Alexandria, Ohio
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 1, 2014

...there were several things about this hotel that we were not crazy about. This hotel had a nice appearance, but it is built around a central atrium, and at the center of the atrium on the ground floor is the pool. Because of this, the entire hotel--even inside the rooms--reeks of chlorine, which is nice if you like the smell... More

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IHGCare, Guest Relations Manager at Crowne Plaza Phoenix, responded to this review

Dear Chuck B, Thank you for writing us a review regarding your stay. It is pleasing to know that our location worked suitably for your needs. However, I am sorry to read that you did not enjoy your overall experience with us due to the noise challenge experienced and room accommodation. We have taken note and wish to thank you... More

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Additional Information about Crowne Plaza Phoenix

Address: 2532 W. Peoria Avenue, Phoenix, AZ 85029
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Phoenix 3.5*
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Also Known As:
Crowne Plaza Phoenix Hotel Phoenix
Phoenix Crowne Plaza

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Green Hotel in Phoenix #60 Business Hotel in Phoenix #80 Top resorts Hotel in Phoenix
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Official Description (provided by the hotel)
Crowne Plaza Phoenix has recently completed a multi million dollar renovation on our guest rooms and they look amazing. The Crowne Plaza is easily accessible off Interstate 17 with several dining and shopping options within walking distance. Just 20 minutes from Sky Harbor Airport and 3 miles from the new light rail. Make the Crowne Plaza your hotel of choice when visiting Phoenix. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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