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All 174 Phoenix hotels

Crowne Plaza Phoenix

3.5 of 5 Hotel   |   2532 W. Peoria Avenue, Phoenix, AZ 85029
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Ranked #82 of 174 hotels in Phoenix
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Steve G Chicago, Illinois
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189 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Chicago, Illinois
Top Contributor
105 reviews 105 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed yesterday NEW

Let me clarify some of the other reviews by simply saying that this hotel is more of a boutique facility. If you are looking for the large 5 star Crowne Plaza facilities and amenities then this hotel is not your place. Having said that it is a nice hotel anyway. It does have the central atrium pool which can get... More

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Las Vegas
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was really great. The entire experience was wonderful. I travel around the country for business and this hotel ranks among the best that I have stayed in. The experience starts off when you check in, Venitia, Ethan, or Jonathan will make you feel welcome right from the start. Once you get to the rooms they are spacious, warm... More

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Alexandria, Ohio
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

...there were several things about this hotel that we were not crazy about. This hotel had a nice appearance, but it is built around a central atrium, and at the center of the atrium on the ground floor is the pool. Because of this, the entire hotel--even inside the rooms--reeks of chlorine, which is nice if you like the smell... More

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IHGCare, Guest Relations Manager at Crowne Plaza Phoenix, responded to this review

Dear Chuck B, Thank you for writing us a review regarding your stay. It is pleasing to know that our location worked suitably for your needs. However, I am sorry to read that you did not enjoy your overall experience with us due to the noise challenge experienced and room accommodation. We have taken note and wish to thank you... More

Thomaston, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

I travel and run conferences about 25% of the year, so I stay in a lot of hotels. This Crowne Plaza was one of my best experiences. I received a welcome letter from the GM and a cheese and cracker plate in my room. The staff was always friendly and helpful. The hotel was VERY clean with very comfortable beds;... More

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San Antonio, Texas
Top Contributor
96 reviews 96 reviews
44 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My mother and dad used to take me to hotels like this as a treat back in the 60s. It's huge with both an indoor and outdoor pool, but rather echoes mid-week. Having said that, the staff was friendly, the accessible room OK, and the breakfast buffet acceptable, although I thought the coffee was wretched. It was difficult to find... More

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Torreon, Mexico
Top Contributor
88 reviews 88 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we used this hotel for our visit to find a place to live.......the location is off 1-17 so isw easy to get around phoenix........loved the balcony on our room was nice to sit on in the evenings........the biggest surprise was a the spice restaurant that looked like it was closed but had excellent food ........also the place had ample parking... More

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West Covina, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2014

I had to stay here 2 times and both visits were for a week. I was extremely pleased with this hotel. It was very clean and the people that work there are very pleasant to deal with. Always greeting you whether you are coming or going, and make you feel at home. The only issue I experienced while there was... More

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Lynnwood, Washington
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 11, 2014

We stayed at the Crowne Plaza Phoenix, in March 2014, from the very start we knew we had made a big mistake!!! We had booked through Hotwire and the clerk at the front desk wasn't interested at making anything right!!! The hotel was full of Little League Teams and they were running wild in the halls, the elevators were the... More

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Traveler_3469, General Manager at Crowne Plaza Phoenix, responded to this review

Dear laughoutloudtoo, Thank you for sharing your experience at our hotel. I was distressed to read that your stay was so unsatisfactory. While Phoenix does play host to many youth sports tournaments, we strive to minimize the impact their energy level may have on our other guests by providing team activity rooms and private rooms for their meals. The service... More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 3, 2014

I recently stayed at the Crown Plaza on Peroria and it is quite fascinating how well the staff takes care of you. The staff is extremely friendly, and they were able to accomidate us well. The bar was nice along with the restaurant. The prices were a tad bit high but it was also the weekend. The bartenders knew what... More

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1 review
5 of 5 stars Reviewed May 28, 2014 via mobile

costumer service beyond great--- staff is always fixing every thing-- always cleaning and breakfast WOW so great... check in fast. great rooms and great value. totally worth my stay!! Pools are great.When i stayed there was a low amount of guest and i dont know if that helps with my review but it was just great!!!!!

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Traveler_3469, General Manager at Crowne Plaza Phoenix, responded to this review

Dear Myriam B, Thank you for taking the time to share your recent experience, we are so happy you enjoyed your stay! Hopefully we will have the pleasure of welcoming you back the next time your travels bring you to the Valley of the Sun! Thank you again, Adam Stanchina General Manager More

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Additional Information about Crowne Plaza Phoenix

Address: 2532 W. Peoria Avenue, Phoenix, AZ 85029
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Phoenix 3.5*
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Also Known As:
Crowne Plaza Phoenix Hotel Phoenix
Phoenix Crowne Plaza

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Green Hotel in Phoenix #62 Business Hotel in Phoenix #82 Top resorts Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Phoenix has recently completed a multi million dollar renovation on our guest rooms and they look amazing. The Crowne Plaza is easily accessible off Interstate 17 with several dining and shopping options within walking distance. Just 20 minutes from Sky Harbor Airport and 3 miles from the new light rail. Make the Crowne Plaza your hotel of choice when visiting Phoenix. ... more   less 
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