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All 174 Phoenix hotels

Crowne Plaza Phoenix

3.5 of 5 Hotel   |   2532 W. Peoria Avenue, Phoenix, AZ 85029
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Ranked #80 of 174 hotels in Phoenix
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 weeks ago
Genoveva A Yuma, Arizona, United States
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  • Reviews (194)
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194 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Yuma, Arizona, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

From the moment you walk thru the door for registry the entire hotel is clean. This is a safe hotel to stay at. The staff is helpful, professional and friendly. The sales representatives, Sunny and Tiffany, were super helpful. If I had a question they always had an answer, very cordial and professional. Beautiful hotel with absolutely delicious food, great... More

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Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Beautiful hotel with absolutely delicious food! No disappointments here! The foyer is breathtaking also. Pool inside and out. Comfy beds and its not far from a local mall with many restaurants. Convenient to the interstate also.

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Homewood, Illinois
18 reviews 18 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was above average. The room that I had was a little smaller than the normal Crowne Plaza, but it did have a balcony. The room was comfortable, the bed was good. The wifi worked very well. I did not use the restaurant or Starbucks, so I cannot comment. Checking in and out was very easy. This hotel was... More

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Ciudad Juarez, Mexico
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is good, nice rooms (bit small), the people are very nice (Kudos to Maria in the restaurant) and the beds are ok.... The kids had fun and it having 2 pools is a plus.. Only comments are that there was not enough hot water in the showers... by the 2nd person the water came out luke warm... and... More

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Chicago, Illinois
Top Contributor
108 reviews 108 reviews
27 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed July 22, 2014

Let me clarify some of the other reviews by simply saying that this hotel is more of a boutique facility. If you are looking for the large 5 star Crowne Plaza facilities and amenities then this hotel is not your place. Having said that it is a nice hotel anyway. It does have the central atrium pool which can get... More

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Las Vegas
2 reviews
5 of 5 stars Reviewed July 10, 2014

This hotel was really great. The entire experience was wonderful. I travel around the country for business and this hotel ranks among the best that I have stayed in. The experience starts off when you check in, Venitia, Ethan, or Jonathan will make you feel welcome right from the start. Once you get to the rooms they are spacious, warm... More

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Alexandria, Ohio
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 1, 2014

...there were several things about this hotel that we were not crazy about. This hotel had a nice appearance, but it is built around a central atrium, and at the center of the atrium on the ground floor is the pool. Because of this, the entire hotel--even inside the rooms--reeks of chlorine, which is nice if you like the smell... More

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IHGCare, Guest Relations Manager at Crowne Plaza Phoenix, responded to this review

Dear Chuck B, Thank you for writing us a review regarding your stay. It is pleasing to know that our location worked suitably for your needs. However, I am sorry to read that you did not enjoy your overall experience with us due to the noise challenge experienced and room accommodation. We have taken note and wish to thank you... More

Thomaston, Georgia
1 review
5 of 5 stars Reviewed June 26, 2014

I travel and run conferences about 25% of the year, so I stay in a lot of hotels. This Crowne Plaza was one of my best experiences. I received a welcome letter from the GM and a cheese and cracker plate in my room. The staff was always friendly and helpful. The hotel was VERY clean with very comfortable beds;... More

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San Antonio, Texas
Top Contributor
100 reviews 100 reviews
46 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed June 26, 2014

My mother and dad used to take me to hotels like this as a treat back in the 60s. It's huge with both an indoor and outdoor pool, but rather echoes mid-week. Having said that, the staff was friendly, the accessible room OK, and the breakfast buffet acceptable, although I thought the coffee was wretched. It was difficult to find... More

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Torreon, Mexico
Top Contributor
96 reviews 96 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 23, 2014

we used this hotel for our visit to find a place to live.......the location is off 1-17 so isw easy to get around phoenix........loved the balcony on our room was nice to sit on in the evenings........the biggest surprise was a the spice restaurant that looked like it was closed but had excellent food ........also the place had ample parking... More

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Additional Information about Crowne Plaza Phoenix

Address: 2532 W. Peoria Avenue, Phoenix, AZ 85029
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Phoenix 3.5*
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Also Known As:
Crowne Plaza Phoenix Hotel Phoenix
Phoenix Crowne Plaza

78 photos of this hotel

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All traveler photos (28)
Room/suite (11)
Bathroom (3)
Hotel & grounds (1)
Dining (1)
Pool/beach area (3)
Other (9)

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All management photos (51)
Dining (9)
Room/suite (13)
Business center/function rooms (5)
Hotel & grounds (9)
Pool/beach area (7)
View from room (1)
Other (7)

Near Crowne Plaza Phoenix


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Green Hotel in Phoenix #59 Business Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Phoenix has recently completed a multi million dollar renovation on our guest rooms and they look amazing. The Crowne Plaza is easily accessible off Interstate 17 with several dining and shopping options within walking distance. Just 20 minutes from Sky Harbor Airport and 3 miles from the new light rail. Make the Crowne Plaza your hotel of choice when visiting Phoenix. ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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