We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Phoenix

#82 of 175 Hotels in Phoenix
GreenLeadersBronze level
Hotel website
Hotel deals
2532 W. Peoria Avenue, Phoenix, AZ 85029
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Crowne Plaza Phoenix
Professional photos View all
Browse nearby
Crowne Plaza Phoenix
Crowne Plaza Phoenix
Crowne Plaza Phoenix
Add Photo Write a Review

247 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    69
    79
    64
    13
    22
See reviews for
64
42
22
87
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (247)
  • Mar-May only
    (87)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (59)
All months
Tucson, Arizona
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was a Priceline booking for two rooms. I was disappointed when I called and was told that the rooms requested were accessable rooms with double beds. I asked if there were kings available and was told there were plenty, but we would need to upgrade to the "executive" level. We were only about 20 minutes away so we opted... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Phoenix, responded to this review

Dear ernagoldkuhl, Thank you for selecting our hotel for your recent trip to Tampa and for writing such a candid and detailed feedback about your stay. We are sorry to hear that your stay was not as pleasant as we would have hoped. It is with regret to know that we were not able to meet your expectations especially with... More 

Santiago, Chile
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel offers comfortable rooms at am affordable price with two pools and many amenities. Close to metro center shopping mall and a nice bar/restaurant called the Spice. The staff is friendly and the indoor pool is beautiful and the outdoor pool and jacuzzi are close to the restaurant.

Was this review helpful? Yes
Level Contributor
116 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed June 25, 2015

This is just your average chain hotel. Nothing fancy. The rooms were clean and adequate. The area was decent for getting all around Phoenix, but perhaps not the best neighborhood. We were a little disappointed that there was no bar. Everything was off of room service. This place needs a bit of updating.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Phoenix, responded to this review

Dear kemedilo, We would like to extend our appreciation for the candid feedback that you have provided. We are happy to hear that you that you appreciated our clean and comfortable rooms. We rely on guest feedback as this will allow us to improve wherever possible. This is a continuous process as we strive further in making our product and... More 

Madison, Georgia, United States
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 9, 2015

I always stay here when in Phoenix for business the last 6 years or so. The Crowne Plaza Phoenix has always represented a great value for the rates charged. However, this place is getting somewhat tired. The elevator and ice machine had out-of-order signs on them....the one main elevator seems to always be 'out-of-order' everytime I stay here. The staff... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Phoenix, responded to this review

Dear Brian M, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We always strive to provide great service to all of our guests and be the best hotel around. It was real pleasure you have commended the services received from our... More 

Louisville, KY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 2, 2015

Very nice and friendly staff. We stayed 5 nights and never crowded which concerned us at first but service including housekeeping was excellent. Bed was comfortable and pillows were big - hate the little pillows many hotels are going to. Room was a bit dated - some wallpaper beginning to peel, but everything was clean and working. Got a good... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 31, 2015

We had a few days to get out of heat and relax poolside at a local hotel. The IHG Crowne Plaza in north Phoenix fit the bill. The room rate was wonderful and included $20 at Spices restaurant inside hotel. Beds were comfy and A/C cold. I enjoyed getting a tan with a drink delivered from very nice staff. We... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

Hotel was clean and staff was extremely friendly and helpful. There is both an indoor and outdoor pool and both have separate jacuzzi's. Our room was very clean. We had a king room and especially liked the fact that the bathroom was separated from the bedroom. In addition to a refrigerator, Keurig coffee, and wifi, we also had a balcony... More 

Was this review helpful? Yes 2
Phoenix, Arizona
1 review
4 of 5 stars Reviewed May 6, 2015

I've stayed here a few times now and really appreciate the location of the hotel, it's amenities, and the people that work here. The rooms are extremely comfortable and the free wi-fi runs at good speed. The pools and fitness center are great to have on hand and are well set up and maintained. The service is awesome! Everyone is... More 

Was this review helpful? Yes
Minneapolis, Minnesota
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed April 30, 2015

I've stayed in a few Crowne Plaza properties and this one had a lot of the things I like about the brand: comfortable mattress and pillows, a nice pool area, and decent dining on site. Yet, my stay here was not entirely satisfactory. My friend and I who travel often are members of the loyalty program and at other Crowne... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Phoenix, responded to this review

Dear MateoKennedy, Thank you for being an IHG Rewards Club member and for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the pool, mattress and dining. However, we’re sorry we fell below your expectation regarding the club lounge and the poor service provided by... More 

Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 28, 2015

I have never stayed in a Crowne Plaza so I did not know what to expect. I came here for a work conference and this hotel is very nice. Parking was convenient and the pool inside was a nice touch. The room was very good.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

131 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
View from room (1)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (11)
Viewed
Bathroom (3)
Viewed
Dining (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (98)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (29)
Viewed
Business center/function rooms (19)
Viewed
Pool/beach area (13)
Viewed
Dining (13)
Viewed
View from room (1)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Phoenix hotels
North Mountain
Sheraton Crescent Hotel
Sheraton Crescent Hotel
#54 of 175 in Phoenix
4.0 of 5 stars 497 reviews
North Mountain
Hyatt Place Phoenix - North
Show Prices
Show Prices
Show Prices
Candlewood Suites Phoenix
#44 of 175 in Phoenix
4.0 of 5 stars 99 reviews
North Mountain
Comfort Suites Phoenix / MetroCenter
North Mountain
TownePlace Suites Phoenix North
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay