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Phoenix

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The Clarendon Hotel


Hotel class 3.5 of 5
401 West Clarendon Avenue, Phoenix, AZ 85013
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Best fare found from Minneapolis to Phoenix: $279

Reviews you can trust

78% Recommend
4.0 of 5 stars 217 reviews
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By trip type
All (217)
[ Date ] [ Rating ]
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5 of 5 stars
Livinghead   1 contribution
Dec 16, 2009 New

The hotel is very cool. Sort of a downtown LA Standard feel to it including a rooftop bar, however, it is in the staff and level of service that the Clarendon excels. Thank you. I will be back. David Nichols more

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5 of 5 stars
RonnaSue   1 contribution
Arizona
Dec 14, 2009 | Trip type: Couples

We loved our stay at the Clarendon and will be making it a yearly tradition with visits in between. The entire staff was pleasant and very helpful throughout our entire stay. The rooms were very comfortable with a warm appeal and we slept restful in the comfy, cozy beds. We took several trips to the rooftop for beautiful views of... more

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5 of 5 stars
vwjou   2 contributions
Aspen, Colorado
Dec 7, 2009 | Trip type: Solo travel

I live in Wyoming but am really attached to my dentist in Phoenix, so I come down every 6 months or so for a visit/checkup... I always stay at the Clarendon. No, it's not some cookie cutter, sterile Hilton... it's the Clarendon. I love it because it's homegrown and different, and because it's warm and happy. The lobby (recently redone)... more

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5 of 5 stars
Elvisbg   5 contributions
Toronto
Nov 29, 2009 | Trip type: Solo travel

Quick review: Room - clean and spacious. Internet - intermittent access. Pool area - great hot tub. Pool was not open as heater was broken. Great lounge area. Roof top - make sure to take a trip to the roof. Great views. Nice reading area. Parking - at check in I was told that it was $10/night. At check out... more

Management response from
Ben Bethel, General Manager

Thanks for your review - we really appreciate the positive comments! On the intermittent internet access, we just added 4 access points and are adding 4 more this week, so all "iffy" spots should be taken care of for once and for all. The pool area was open, it's just a bit cool right now. However, our jacuzzi is almost...

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3 of 5 stars
SAS-Arizona   4 contributions
Flagstaff, Arizona
Nov 19, 2009 | Trip type: Business, Solo travel

My recent stay at the Clarendon was pleasant but there were a few bumps and quirks. When I checked into my room I looked around to check the time and there was no clock. I called the front desk and the really nice guy at the desk immediately brought one up, at 9 o'clock at night. The rooms are nice,... more

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2 of 5 stars
joeb1212   1 contribution
syracuse, ny
Nov 18, 2009 | Trip type: Business, Solo travel

I will keep it factual. Upon check-in I was not told that my credit card would be pre-approved for "any incidentals that may occur", I was told the bar would be open until 12am, it was closed at 10pm, by an undertrained bartender. Wi-fi was only available in the hotel lobby, it would not connnect in my room or at... more

Management response from
Ben Bethel, Owner/General Manager

Thank you very much for taking the time to write your review. Your credit card is always authorized for the amount of your hotel stay plus 15%, or if you pre-paid for your room, $50. There's a lot of credit card fraud out there, and this is done for both the protection of the hotel and for the consumer. For...

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1 of 5 stars
wcabq   1 contribution
Albuquerque
Nov 12, 2009 | Trip type: Couples

Loud buzzing noise at night, never figured out what it was. Air conditioner did not operate properly. Light by bed burned out. Fitness Center was just two small rooms crammed with weight machines, for the most part. Looked more like a storage facility for equipment. Treadmill was cheap. WiFi did not function. A few days after returning home I checked... more

Management response from
Ben Bethel, Owner/General Manager

Thank you for your review - what room number were you in? I'd like to know so that we can investigate the buzzing noise and see why the a/c system was not operating properly - we have a brand new state-of-the-art system and I want to test it to make sure it is working and get the installers out if...

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4 of 5 stars
suemac79   9 contributions
Vancouver
Oct 24, 2009 | Trip type: Couples
2
people found this review helpful

My husband and I stayed at the Clarendon for 2 nights during our Arizona honeymoon and even a year later, a couple of things stand out. We stayed there on the recommendation of a friend of mine who lives in Phoenix. She told us that if she were to visit the city, she would want to stay at the Clarendon.... more

Management response from
Ben Bethel, Owner/General Manager

Thank you so much for your review - we really appreciate the compliments on the pool area, it's a favorite spot for many of our guests! Regarding your other comments, you'll be happy to know we've made some improvements that should make your next stay picture-perfect: * we've added additional wireless routers which have virtually eliminated any dead-zones; * the...

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3 of 5 stars
Steinbock2006   14 contributions
Vancouver
Oct 24, 2009 | Trip type: Business, Couples
1
person found this review helpful

Colors: For sure, psychedelic to say the least, but in the end the colors just mask an attempt at poor renovations. Pool: Cold, cold, cold and full of colors, (see above) Room: Dark, poorly renovated but clean. Weird window coverings, did I say dark? Bed: Comfy, headboard making noises at any time with ANY movement, not necessary “THAT” movement, clean... more

Management response from
Ben Bethel, Owner/General Manager

Thank you for your review - I'd like to respond as we've made recent improvements. I noticed that your review states that you stayed at The Clarendon in October, but I'm not sure if that's accurate as some of the things you mention have been improved upon... * Colors - we've updated the colors of the rooms and have repainted...

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5 of 5 stars
travelinguy77   1 contribution
cathedral city, calif
Oct 15, 2009 | Trip type: Business, Solo travel

The Clarendon Hotel in Phoenix is a great hotel. In this economy no company will allow a $300 per nite stay. The Clarendon is value priced in the low $100's and is real find! Don't miss sitting at the rooftop lounge to see the best view of Phoenix at nite. The pool area is one of the best in town... more

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The Clarendon Hotel Also Known As

  • Clarendon Hotel Phoenix
Address: 401 West Clarendon Avenue, Phoenix, AZ 85013
Phoenix Hotels The Clarendon Hotel
4.0/5.0
217