This is a boutique hotel, relatively new (I think it opened the second half of 2012). Staff was very helpful and worked hard at making you feel welcome. Our training was over at 4p and I was allowed a late checkout at 1p without hassle. The hotel is nicely decorated; the room was spacious, clean with a comfortable mattress and... More

The staff went above and beyond. The bartenders Micheal and Robert (brothers) were wonderful the whole time I was there. The house specialty drinks yum! There was even a few off menu drinks (I asked for something special) that delighted me! One of my friends asked the front desk for extra water and they brought her a frige full! The... More

First time in a Kimpton property and it was relaxing to say the least. Only spent a brief time there but our waitress, Laya, was very informative and the bellman (?) Rob was Johnny-on-the-spot with our bags and a cab, and a Lumberjack! Our plane was over 2 hours late so we got in after midnight, but slept well in... More

I was so impressed with every aspect of this hotel. The service was EXCEPTIONAL in every way - from the valet parking - the front desk clerk - the bellmen - the waiters and waitresses - everyone was so helpful and kind = SO nice to experience in a world where customer service is going by the wayside. I stayed... More

I haven't stayed in a Plimpton property, but after staying here I will keep my out for them. Room was spacious, modern, and comfortable. All of the staff I interacted with were very hospitable and friendly. The shower/tub was the nicest I have have ever seen.

This hotel just does it right, from the updated simple modern elegant decor, to the service, to the food and the location. The valet staff, doormen and bell desk staff are incredible - quick to get your car, open your doors, load/unload your bags, address you by name, ask you how your day is going, etc.... They remembered our name... More

This hotel was great. My family enjoyed their stay. The hotel hospitality was phenomenal. Everyone was helpful and eager to assist. The service was quick and the hotel was spotless. I highly recommend this hotel. The only thing is it was expensive and everything cost. Parking was $27 a day and I had to pay for Internet. Nothing is free... More

As an Inner Circle member, I was looking forward to our weekend getaway at this Kimpton. It is only one of two newly built Kimptons, I think, as their properties are usually renovated from other hotels. Check in was with Jay, truly a star at this hotel. He was very cheerful and helpful and did everything possible to find us... More

Thoroughly enjoyed our 5-night stay here. I don't have any major negative things to say about this hotel except for two minor wrinkles, and I would start with those: left the room for lunch and a walk around downtown Phoenix (about 5 hours) and when I came back the room wasn't cleaned yet, was just about to take a nap... More