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SpringHill Suites Phoenix North

#51 of 175 Hotels in Phoenix
Certificate of Excellence
3.0 of 5
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9425 North Black Canyon Freeway, Phoenix, AZ 85021
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SpringHill Suites Phoenix North
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Ranked #51 of 175 Hotels in Phoenix
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 weeks ago
Miriamchristina Memphis, Tennessee
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100 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Memphis, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

I left this hotel yesterday. I stood there for four days for my graduation. Josh Sarkar checked me in and asked what I had planned for visiting Phoenix. I mentioned my graduation and he was full of congrats and suggestions on places I should visit. It felt like Josh lived there because he was always at the front desk with... More 

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Denver, Colorado, United States
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 26, 2015 via mobile

We stayed here while watching our high school senior play baseball. The rooms were adequate, clean and roomy. The morning breakfast was good, fresh fruit, oatmeal, eggs, bacon, cereal, toast waffles, bagels, coffee, juices, tea. The house keeping was really good, our crew of Nadesbah and Gabby were great, rooms cleaned throughly and fast. The maintenance man, Walter was great,... More 

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Lake Placid, New York
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 17, 2015

I would rate this as an average hotel overall. We picked this place as an affordable spot to rest our heads after flying in from New York, and before heading up to the Grand Canyon the next day. It was pretty easy to find, GPS got us there with no problem, and only about a 25 minute drive north from... More 

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UK
Top Contributor
215 reviews 215 reviews
106 hotel reviews
264 helpful votes 264 helpful votes
3 of 5 stars Reviewed March 7, 2015

Only place i could get a room on SuperBowl weekend! Sort of in the middle of nowhere if you don't have transport, bu there are a couple of restaurants in walking distance (they close early though!). Rooms are OK, bit probably the smallest for any extended stay suite I have stayed in. Small gym and outdoor pool Basic breakfast is... More 

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TMIHospitality, Manager at SpringHill Suites Phoenix North, responded to this review

Dear PJT99, Thank you for your review of our hotel. I'm pleased you enjoyed our staff and found them to be pleasant and helpful. I'm also glad that you were able to enjoy our many amenities, especially our pool, fitness center and complimentary breakfast. I do hope that if you find yourself back in the area, you will allow the... More 

Tucson, Arizona
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 13, 2015

Stayed here for one night before an early morning conference, the hotel is pretty worn down and tired and not really worth the $140 a night rate it commanded. Despite the nice winter Phoenix temperatures, the room was also absurdly warm and the ac unit set at the lowest setting of 60, barely took the edge off. The bathroom towels... More 

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TMIHospitality, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Redgrant, Thank you for reviewing the SpringHill Suites Phoenix North. It is always our goal to exceed the expectations of our guests, and I'm sorry to hear we came up short. I have shared your comments with my staff to ensure any deficiencies are corrected. I hope that we will have an opportunity to make up for this on... More 

1 review
5 of 5 stars Reviewed February 12, 2015

The staff at this hotel was great, especially Ashley, whom went out of her way to make sure everything was perfect. I had a north facing room and there was no issue with noise. I will stay here again, whenever I return to Phoenix.

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Puyallup, Washington
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 9, 2015

It is amazing how when all the planets 'align' certain things do happen. My husband and I were contemplating going to AZ if the Seahawks would make it to SB49, this when we were watching the NFC Conference game at home, in Seattle and when people doubted the Hawks would make it, they were wrong! That very day, after they... More 

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Marietta, Georgia
Top Contributor
118 reviews 118 reviews
26 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 21, 2015

We stayed at this hotel for one night at the end of our vacation. For a very reasonable price, we had a room with a king size bed, a pull-out sofa, and a small kitchenette. The room had a nice size and a good-sized bathroom. It wasn't elaborate or fancy, but we weren't looking for that. The room was very... More 

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TMIHospitality, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Boscaverde86, Thank you for your review of the SpringHill Suites Phoenix North. I'm glad to hear that our hotel exceeded your expectations. We hope to see you again on your next trip to Phoenix. Sincerely, Laura M. General Manager More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 5, 2015

Stayed 4 nights over Christmas. Staff was friendly and helpful. Room and beds were comfortable and was available at a great price. Hot breakfast was included along with complimentary wifi. Will definitely stay again if in the Phoenix area!

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TMIHospitality, Manager at SpringHill Suites Phoenix North, responded to this review

Dear George O, Thank you for your five star review! We are glad you enjoyed our friendly staff and comfortable rooms. Please remember the SpringHill Suites Phoenix North if you are ever back in the area. Sincerely, Laura M. General Manager More 

Pittsburgh, PA
Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 1, 2015

Very clean and well maintained with all the amenities for a short stay, this hotel (at least when we were guests) was a fantastic bargain. The rooms are spacious, the premises very well maintained, the internet fast, and the breakfast offerings (although not gourmet) were diverse and tasty. We also enjoyed the (small) exercise room that was equipped with state-of-the-art... More 

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TMIHospitality, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Pittsburghwhitebeard, Thank you for your five star review of the SpringHill Suites Phoenix North. We are pleased to hear that we exceeded your expectations in all aspects of your stay! We hope to welcome you back again. Kind thanks, Laura M. General Manager More 

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