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All 174 Phoenix hotels

SpringHill Suites Phoenix North

3.0 of 5 Hotel   |   9425 North Black Canyon Freeway, Phoenix, AZ 85021
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Ranked #51 of 174 Hotels in Phoenix
A recent review
5 of 5 stars reviewed 4 weeks ago
Kevin K Mililani, Hawaii
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88 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mililani, Hawaii
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were staying in Phoenix for a few days and made reservations to this location. It turned out to be a great choice. The location is right off the freeway, located near several restaurants. The room we got was a large room that also had a sofa sleeper which made it very comfortable to watch TV at the end of... More 

Was this review helpful? Yes
TMIHospitality, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Kevin K, Thank you for taking the time to review your stay at the SpringHill Suites Phoenix North. I'm glad that you enjoyed our location and complimentary breakfast. We look forward to your next visit. Kind thanks, Laura M. General Manager More 

Langlois, Oregon
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a full week while attending a conference, and are very glad we chose this location. The rooms are 'suites', lots of room with couch, plenty of amenities. The full breakfast was the best we've experienced yet, every day had variety. A very clean, safe place to stay. Our only complaint was unpredictable houskeeping. Some of the... More 

Was this review helpful? Yes
TMIHospitality, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Crangrammy2014, Thank you for your review of the SpringHill Suites Phoenix North. I'm so glad that you enjoyed our complimentary breakfast and large suites. I appreciate your comments about housekeeping and will be sure to follow up with them. I hope that you will allow us another chance to host you. Kind thanks, Laura M. General Manager More 

Tucson
Top Contributor
51 reviews 51 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 23, 2014

We stayed here after leaving another hotel nearby as this is a very competitive location and located along a very busy and nosiy I-17. Bed was very comfortable and our night was very quiet. The staff was great. The breakfast good for a hotel at this price-point.. but bring your own cup, silverware and plates if you want to eat/drink... More 

Was this review helpful? Yes
TMIHospitality, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Tbrown6220, Thank you for reviewing your stay at the SpringHill Suites Phoenix North. We appreciate you telling others about our friendly staff and comfortable beds. I hope that we will welcome you back soon. Kind thanks, Laura M. General Manager More 

Billings
Top Contributor
52 reviews 52 reviews
32 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 20, 2014

Our wish list included two beds and a sleeper sofa, pool, whirlpool spa, free breakfast, safe secure area, free breakfast, microwave and fridge, and easy in and out of the room without a long walk through a complex. I did a great deal of internet searching before deciding on two rooms at this property. I feel like it was good... More 

Was this review helpful? Yes
TMIHospitality, Manager at SpringHill Suites Phoenix North, responded to this review

Dear MTfamily, Thank you for taking the time to review your stay at the SpringHill Suites Phoenix North. I'm so glad that you enjoyed our hotel and all of our amenities we offer. We hope that if you ever find yourself back in the area, you will allow us to host you again. Kind thanks, Laura M. General Manager More 

Irvine
Top Contributor
82 reviews 82 reviews
21 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed September 16, 2014

This hotel was a very pleasant surprise. I stayed because the Black Canyon Conference center is within walking distance but honestly this hotel was quite nice, especially for the price! It is clean and the rooms are huge. The staff is very accommodating and breakfast in the morning included eggs and fresh fruit. A big thumbs up!

Was this review helpful? Yes 2
TMIHospitality, Manager at SpringHill Suites Phoenix North, responded to this review

Dear IrvineHarley, Thank you for your review! I'm pleased that you found us to be a good value and enjoyed our complimentary breakfast and clean rooms. We appreciate you letting others know about the SpringHill Suites Phoenix North. Please come back soon. Warm thanks, Laura M. General Manager More 

Cabo San Lucas, Mexico
Contributor
17 reviews 17 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 2, 2014

We had a great stay. The staff is friendly. The rooms are clean, spacious and comfortable. Close enough to all the sites (by car). Breakfast was good. Only complaint could be that we asked for rooms as close as possible and didn't even get placed on the same floor. The hotel was not full. Pool area wasn't all that inviting... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Misbehave81, Thank you for reviewing the SpringHill Suites Phoenix North. I'm glad that you received friendly service and enjoyed our clean, spacious rooms. Please accept my apologies that your rooms were not closer. I will speak to my front desk staff. I hope that you will keep us in mind the next time you are in the area. Sincerely,... More 

Sahuarita, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2014

Same complaint as others-no storage. The sofa-bed was comfortable closed but for any but a small child unsleepable. The only lights in the sleeping area was between the 2 beds making it difficult for anyone on the outer sides to be able to read. The breakfast was okay; only had waffles on the weekends but had fresh melon, strawberries and... More 

Was this review helpful? Yes
TMIHospitality, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Grannyanne1947, Thank you for your review. I'm glad that you enjoyed our friendly staff and complimentary breakfast. I'm sorry that the layout of your room did not meet your expectations. We look forward to another chance to host you on your next trip to Phoenix. Kind thanks, Laura M. General Manager More 

Exmouth, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 5, 2014 via mobile

This hotel was very very surprising, fantastic rooms and fantastic staff, just a massive room with no space for storage! Only one drawer in the suite, no exaggeration. Front desk were extremely helpful though as they found a 4 drawer dresser and gave it to us, definitely recommend it! Breakfast was fantastic and different everyday, good range of hot cold... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Aaron S, Thank you for reviewing and recommending the SpringHill Suites Phoenix North. I'm so glad that our complimentary breakfast and staff exceeded your expectations! I hope that we will have the chance to host you again! Kind thanks, Laura M. General Manager More 

Albuquerque, New Mexico
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 3, 2014

We stayed at this hotel on a recent trip to Phoenix and had a great experience. All the staff were great, very friendly and helpful. The room was spacious and didn't feel cramped like a regular hotel room would with 4 adults. The breakfast was nice but one suggestion would be to have more people keeping it up on the... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Agape5000, Thank you for taking the time to leave us your feedback. I'm glad that you enjoyed our spacious suites and friendly staff. Please accept my apologies that our complimentary breakfast was less than satisfactory. I will address your concerns with my staff. I hope you will allow the SpringHill Suites Phoenix North a chance to host you again.... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 31, 2014

SpringHill Suites North Phoenix is very near MetroCenter. The property is well maintained. Breakfast was somewhat disappointing, with little variation day-to-day. The small pool is kept up very nicely. Reservations and check-in/out were handled quite well.

Was this review helpful? Yes 1
TMIHospitality, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Artie-abq, Thank you for reviewing the SpringHill Suites Phoenix North. I'm glad that you enjoyed our pool. Please accept my apologies that our complimentary breakfast did not meet your expectations. We appreciate your feedback and hope that you will allow us another opportunity to impress you. Kind thanks, Laura M. General Manager More 

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Additional Information about SpringHill Suites Phoenix North

Address: 9425 North Black Canyon Freeway, Phoenix, AZ 85021
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Phoenix North 3*
Number of rooms: 81
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Also Known As:
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
Hotel Style:
#13 Best Value Hotel in Phoenix
#40 Romantic Hotel in Phoenix
#63 Business Hotel in Phoenix

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