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SpringHill Suites Phoenix Metrocenter Mall/I-17

3.0 of 5
9425 North Black Canyon Freeway, Phoenix, AZ 85021
Hotel amenities
SpringHill Suites Phoenix Metrocenter Mall/I-17
Ranked #92 of 177 hotels in Phoenix
3.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveler rating
    11
    10
    5
    3
    2
Date Rating
Halifax, Canada
Senior Contributor
29 reviews 29 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 15, 2012
1
person found this review helpful

We stayed here for 5 nights. I find good value in the SpringHill brand and this property did not disappoint. I find the SpringHill accommodations are really not suites, but large rooms and this property would be the same. When I think of a suite I think of the dictionary definition - " a connected series of rooms to be... More

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Vail, Arizona
Senior Contributor
21 reviews 21 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 25, 2012
1
person found this review helpful

This hotel has soothing turquoise and green colors throughout. The room surprised me with their kitchen/office area; sitting area (with a sofa bed if needed); and the sleeping area (we had 2 queen beds). Nicer than I was expecting. Plus free wi-fi. Breakfast was the usual ho-hum with cereal, bagels, waffles, etc. I have to say, I am tired of... More

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Big Lake, Minnesota
Top Contributor
224 reviews 224 reviews
Reviews in 117 cities Reviews in 117 cities
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed November 9, 2011
1
person found this review helpful

I have stayed at the nearby Courtyard and wasn't overly impressed so the next time I was in the area I decided to stay at this property. Rooms are fine, decor trendy and hip, HVAC worked fine. Flat screen TV. Very good internet connection. Room and linens clean. Housekeeping seemed good. Rooms have a clothes rack vs. an actual closet... More

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See 9 more reviews by Triplewin for Phoenix
San Antonio, TX
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 31, 2011

We stayed with a group of friends (7 rooms) from Oct 27-30. We got a supposedly group rate, but the rate on the web site was the same as the one we got. It was a good rate, but this was a case pretty much of "you get what you pay for." We do not normally stay in Marriott Hotels,... More

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Cibolo, Texas
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 26, 2011

Not what I expected from a Marriot hotel. The hotel was a little bit outdated, the room that we stayed the toilet had problems and the air conditioner made a lot of noise, the bed was uncomfortable, needed a new mattress. The receptionist was very nice and helpful. Free internet, parking, good location and breakfast included. More

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Albuquerque
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed April 25, 2010

Good grief, did we stay at the same place as the person who said it was dirty? Our room, the grounds, the pool, the breakfast area, everything we saw was neat and clean. We were four adults who chose the hotel for location and to use reward points - but we were not disappointed. From check-in to check-out our experience... More

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michigan
Top Contributor
81 reviews 81 reviews
Reviews in 31 cities Reviews in 31 cities
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed April 11, 2010

I will spare you a long story on this. It's a slightly below-average springhill, but with horrible management, particularly in housekeeping. One evening I returned to find a note on my door that my carpet had been cleaned and that the floor would be wet. The room was hot, damp and smell, and yes, the carpet was wet. And the... More

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1 of 5 stars Reviewed November 13, 2009

I had requested a feather-free room with the reservation. I had to wait 20 minutes for the room to be prepared, and in the meantime the front desk was left unattended as apparently there was only 1 attendant on duty at 8:30 pm. While waiting, I noticed the extremely dirty carpeting in the halls and the overwhelming "aromatherapy" fan in... More

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Albuquerque, NM
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 27, 2009

We stayed here one night while driving to San Diego. The place was clean and in the process of being completely renovated; our room already was renovated. The beds were comfortable, even the pullout. The pool was small, but we had it to ourselves and our kids really enjoyed the break from the Phoenix heat. The free breakfast was okay... More

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rhode island
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 15, 2009

We arrived late into PHX so it was after midnight when we arrived and we left after breakfast so we didn't really spend much time at the hotel. But our room was perfect for a family of five and we all loved the breakfast. Wish we had time to explore more of the hotel. The staff was nice. More

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See 2 more reviews by rifam for Phoenix

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Additional Information about SpringHill Suites Phoenix Metrocenter Mall/I-17

  • Springhill Suites Phoenix
  • Phoenix Springhill Suites
Address: 9425 North Black Canyon Freeway, Phoenix, AZ 85021
Price Range: $

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