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All 174 Phoenix hotels

Fairfield Inn & Suites Phoenix Midtown

2.5 of 5 Hotel   |   2520 N Central Ave., Phoenix, AZ 85004
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Ranked #58 of 174 Hotels in Phoenix
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
HauteChocolate Brooklyn, NY
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142 reviews from our community

Traveler rating
    66
    45
    19
    6
    6
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18
36
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52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn, NY
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 3 days ago NEW

For the most part, I enjoyed my stay at the Fairfield Inn. The front reception was always kind and helpful to me, my room was very spacious and clean (enough), and the AC worked fine. It's a nice-sized suite, where 5-6 people could comfortably hang out and chill in the room, if you wanted. The bed was extremely comfortable. I... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear HauteChocolate, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Sincerely, Valerie... More

Los Angeles, California
Top Contributor
104 reviews 104 reviews
46 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here for three nights while attending a conference at Phoenix Convention Center. The hotel has the standard room, setting and furniture. It's clean and has good lighting. The breakfast is also typical and it was good for me. The hotel staff was friendly and provides good information. The hotel is a bit far from the convention center however... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear Sophie L, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our clean accommodations and friendly service. On behalf of our entire team, I thank you for your kind remarks. Please... More

Flagstaff, Arizona, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Don't stay at this hotel! There was a bad odor in the room. It was worse with the AC on so I shut it off. I asked the front desk and they said it was an odor neutralizer in the AC unit and it takes a few days for it to go away. They didn't have another open room to... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear Gigirhoe, We appreciate you taking the time to share your experience with us. My heartfelt apologies you found our associates insincere. Our associates strive to provide sincere hospitality and we clearly missed the mark. I’m sorry for the odor in your room and I regret that our associates did not fix the situation immediately when it was reported. It... More

San Diego, California
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is a partial review, because I'm still sitting in the lobby. It's 5pm. The checkin time is 3, and several people are waiting for their rooms without much in the way of apology. One poor girl has just come from a long international flight. The excuse I have is that the person before me in the room "just left".... More

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ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear We sincerely regret your experience. I apologize that we did not have a room ready for your arrival. This is definitely not up to our standards. I am at your service if you would like to discuss in more detail. I hope that you will give us another opportunity to provide you with the exceptional stay our guests have... More

Prescott Valley, AZ
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

With my never having stayed at this hotel previously, I was pleasantly surprised. The lobby was very pleasant, rooms were very clean, breakfast selections were plenty and nicely displayed, and staff members were kind cordial, and professional. Great location. I plan to stay again in the near future. I would highly recommend this hotel.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear JamesAllen, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Valerie McHolm General Manager More

Prague, Czech Republic
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have lived in Prague the Czech Republic for the past four months and have not seen my daughter for that long. I had work in Phoenix and checked into the Fairfield. On Friday, I was exhausted after a long day and when I checked in the front desk man, Joseph told me the shuttle taking me to my massage... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear Butterfllyjoyce, We are thrilled to hear that we provided you with a great stay! Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. I'm happy to hear that your time with Jen was enjoyable. Thank you for selecting our hotel and for taking the time to share your experience.... More

Mumbai (Bombay), India
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 14, 2014

nice size rooms, friendly staff at the front desk. the airline lost my bag and the staff at the front desk Manuel was very sympathetic and gave me an overnight toiletry kit. Well located close to office and shops in down town Phoenix. Breakfast was good and the transportation was well arranged. Good restaurants in close proximity. i would visit... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear Baptista2014, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. I'm sorry to hear of your lost luggage, but glad to know that Manuel was sympathetic and accommodating. We thank... More

Charleston, West Virginia
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 8, 2014

We stayed one night while traveling. Check in was efficient, desk staff friendly, a/c works well, hotel and room was clean and there was a complimentary hot breakfast in the lobby which was quite sufficient. I would stay here again . It's in a convenient location and close to restaurants and stores easily by car and some things within walking... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear Betsy A, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look... More

Scottsdale, Arizona
2 reviews
1 of 5 stars Reviewed September 7, 2014

I recently stayed at this Marriot Brand property. I had checked in early after a very long drive. The desk clerk had said there might be a fee for early check in. I went to my room slept for about 2 hours. I called the front desk & asked for clarification. If i was going to be charged an extra... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear 1017BrickSquad, Thank you for writing. Please be assured that guest satisfaction is very important to us and these matters are not taken lightly. We have been in contact with you regarding your concerns. Sincerely, Valerie McHolm General Manager More

Guam
Contributor
15 reviews 15 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 1, 2014

On August 13 to 17, 2014, I stayed at this hotel for a business meeting. I serve in the Board of Directors of our regional educational organization called the Western Association of Educational Opportunity Personnel (WESTOP). I thoroughly enjoyed my short stay because the hotel and its staff, particularly the housekeeping, were exceptionally accommodating. My room was immaculately cleaned daily... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear yrengiil, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Valerie McHolm General Manager More

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Additional Information about Fairfield Inn & Suites Phoenix Midtown

Address: 2520 N Central Ave., Phoenix, AZ 85004
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Phoenix Midtown 2.5*
Number of rooms: 107
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Also Known As:
Fairfield Inn And Suites - Phoenix
Fairfield Inn & Suites - Phoenix Hotel Phoenix
Fairfield Inn Phoenix
Fairfield Inn Hotel Phoenix
Phoenix Fairfield Inn

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