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Fairfield Inn & Suites Phoenix Midtown

2.5 of 5 2520 N Central Ave., Phoenix, AZ 85004
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Certificate of Excellence 2014
Fairfield Inn & Suites Phoenix Midtown
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Fairfield Inn & Suites Phoenix Midtown
Fairfield Inn & Suites Phoenix Midtown
Fairfield Inn & Suites Phoenix Midtown
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149 reviews from our community

Traveler rating
    70
    48
    19
    6
    6
See reviews for
20
38
14
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
199 reviews 199 reviews
31 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 1 week ago

Free parking, very good WiFi and very useful business center with two computers and printers that were easy to use, free and good breakfast - and all with no additional charge! The breakfast area was large with many chairs and tables so very suitable for meetings and for setting up laptops and working. Helpful and friendly staff. Room and bathroom... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear T S, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our friendly service and ample amenities. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area.... More 

California
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I recently stayed in the Fairfield Inn in central Phoenix will visiting family. Clean, very helpful and nice employees, great breakfast. We had stayed here before and experienced the same fine service. The wifi was "fast"! And the hotel lobby faces the light rail stop! I would recommend this location when in Phoenix.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear jbell3, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to... More 

Tucson, Arizona
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is right on the light rail and not far from I10. The staff were all very helpful, printing out maps of the area without being asked and making recommendations on nearby dining, One of the desk clerks even remembered we were going to the theater and asked us about it the next morning. The shower was hot and... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear EllenHF, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Valerie McHolm General Manager More 

San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2014

We stayed here in June as well as September for two weeks while I had brain surgery at the very nearby St. Joseph's hospital. From the shuttle drivers to the breakfast buffet hostess, to front desk management, everyone was exceptional (well, there's was one front desk agent who didn't belong, but I'm hoping that's been rectified)! My journey with Parkinson's... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear Bill C, We appreciate you sharing your sincere review. It’s great to hear that you enjoyed our friendly service and convenient location. Your feedback, which highlights strengths and areas of improvement, serve as encouragement to our associates who strive to provide a pleasant stay. I'm glad we could provide you with comfort a good night's rest. Best, Valerie McHolm... More 

Santa Cruz, CA
Top Contributor
101 reviews 101 reviews
8 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed November 10, 2014

Everything about this hotel was easy to enjoy, with one exception -- there wasn't a comfortable chair in the room. And there is no bar. A nice plus -- the breakfast included hot oatmeal, but coffee was mediocre. Location is convenient, plenty of free parking, the light rail stops almost out front. Walking distance to the excellent Heard Museum of... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear JimBrown, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I’m happy to learn you enjoyed your stay and I have noted your recommendations regarding the comfort of the furniture in the room. Thank you for your time in reviewing our hotel. Best, Valerie McHolm General Manager More 

Brooklyn, NY
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 22, 2014

For the most part, I enjoyed my stay at the Fairfield Inn. The front reception was always kind and helpful to me, my room was very spacious and clean (enough), and the AC worked fine. It's a nice-sized suite, where 5-6 people could comfortably hang out and chill in the room, if you wanted. The bed was extremely comfortable. I... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear HauteChocolate, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Sincerely, Valerie... More 

Los Angeles, California
Top Contributor
108 reviews 108 reviews
47 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 21, 2014

I stayed here for three nights while attending a conference at Phoenix Convention Center. The hotel has the standard room, setting and furniture. It's clean and has good lighting. The breakfast is also typical and it was good for me. The hotel staff was friendly and provides good information. The hotel is a bit far from the convention center however... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear Sophie L, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our clean accommodations and friendly service. On behalf of our entire team, I thank you for your kind remarks. Please... More 

Flagstaff, Arizona, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 8, 2014

Don't stay at this hotel! There was a bad odor in the room. It was worse with the AC on so I shut it off. I asked the front desk and they said it was an odor neutralizer in the AC unit and it takes a few days for it to go away. They didn't have another open room to... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear Gigirhoe, We appreciate you taking the time to share your experience with us. My heartfelt apologies you found our associates insincere. Our associates strive to provide sincere hospitality and we clearly missed the mark. I’m sorry for the odor in your room and I regret that our associates did not fix the situation immediately when it was reported. It... More 

San Diego, California
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 7, 2014

This is a partial review, because I'm still sitting in the lobby. It's 5pm. The checkin time is 3, and several people are waiting for their rooms without much in the way of apology. One poor girl has just come from a long international flight. The excuse I have is that the person before me in the room "just left".... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear We sincerely regret your experience. I apologize that we did not have a room ready for your arrival. This is definitely not up to our standards. I am at your service if you would like to discuss in more detail. I hope that you will give us another opportunity to provide you with the exceptional stay our guests have... More 

Prescott Valley, AZ
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 23, 2014

With my never having stayed at this hotel previously, I was pleasantly surprised. The lobby was very pleasant, rooms were very clean, breakfast selections were plenty and nicely displayed, and staff members were kind cordial, and professional. Great location. I plan to stay again in the near future. I would highly recommend this hotel.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Phoenix Midtown, responded to this review

Dear JamesAllen, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Valerie McHolm General Manager More 

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Additional Information about Fairfield Inn & Suites Phoenix Midtown

Address: 2520 N Central Ave., Phoenix, AZ 85004
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Phoenix Midtown 2.5*
Number of rooms: 107
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Also Known As:
Fairfield Inn And Suites - Phoenix
Fairfield Inn & Suites - Phoenix Hotel Phoenix
Fairfield Inn Phoenix
Fairfield Inn Hotel Phoenix
Phoenix Fairfield Inn
Hotel Style:
#50 Family Hotel in Phoenix
#59 Business Hotel in Phoenix

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