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Econo Lodge Airport

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3037 East Van Buren St, Phoenix, AZ 85008
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1 room 1 guest
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Econo Lodge Airport
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248 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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A TripAdvisor Member
1 of 5 stars Reviewed 6 days ago NEW

I actually didn't get as far as staying there, the customer service was horrible. I was to stay there a night in August but due to my flight getting cancelled I was unable to. I called the motel and spoke with the first front desk personal which kept telling me over and over again I would still have to pay... More 

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Guest_relations2k, Guest Relations Manager at Econo Lodge Airport, responded to this review

We highly apologize for your stay being unsatisfactory, please feel free to reach out to us at the property if there is anything we can do to rectify the issues you faced during your stay More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Close to the airport, but without the noise. They arrange a shuttle to pick you up and drop you back at the airport. Very basic breakfast. Was clean and had plenty of USB plugs for our phones, etc. Too bad the pool was out of service till after the summer - in such a hot place. Airco worked fine.

Was this review helpful? Yes 1
Remon H, Guest Relations Manager at Econo Lodge Airport, responded to this review

I am glad that you enjoyed the cleanliness and the convenient location of our hotel! It is also important to us to hear from you on the issues that you experienced so that they can be quickly addressed. We are also very happy that you found our location to be convenient. We look forward to your next visit! More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our flight arrived late into PHX and finding an Airport shuttle was a CHALLENGE. Plan ahead if your flight arrives after 8! Economic Lodge only has contracts with 1 of the bus services. Not the van service, or the "Spot shuttles." The rooms were clean and all travelers need. They are currently making a lot of aesthetic updates to the... More 

Was this review helpful? Yes
Remon H, Guest Relations Manager at Econo Lodge Airport, responded to this review

We greatly appreciate that you've taken the time to share your rating of our hotel. We are super excited about the renovations and I'm so glad that they did not disturb the peacefulness of your stay. We want you to know that we take your comments to heart and that we are continuously discussing and implementing new ways to improve... More 

Oregon
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room is pretty clean except some of the pillow cases do have somw stain marks on it. With 40 dollars a night and free breakfast provided I think it is pretty fair. One thing that I would like to comment is that check in process is pretty slow with not that many people checking in. Other than that everything is... More 

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Guest_relations2k, Guest Relations Manager at Econo Lodge Airport, responded to this review

Thank you so much! More 

San Francisco, California
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I needed a place to rest with an overnight layover (not one for sleeping in airports), and for $40, this fit the bill perfectly. What I wasn't expecting was that despite being a budget motel that it would be as clean and comfortable as it was. I'm used to this range of hotel being serviceable, nothing more, but the bathroom,... More 

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Remon H, Guest Relations Manager at Econo Lodge Airport, responded to this review

Thank you for taking the time to share your compliments, rating and review of our accommodations and high housekeeping standards and for letting us know how you enjoyed your stay with us! It means a lot to hear from guests who are satisfied with all of our services and amenities. We are so glad that your stay was enjoyable and... More 

Dallas, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Its not in the most glamorous spot and seemed kind of sketchy but it was close to the airport. Upon arrival, there was a sign that stated the pool was out of service and if you wanted a refund, they would gladly refund your money if you decided not to stay there because of the pool. The room was standard.... More 

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Seattle, Washington
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 27, 2015

We stayed here on our quick weekend getaway from Seattle. It was a last minute plan to visit Grand Canyon (~3.5 hrs drive, and it was amazing) Services were good. They provided breakfast from 4am to ~9 or 10am. Wifi was unreliable, but nice spacious room for two. There were also a small fridge and a microwave in the room,... More 

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at Econo Lodge Airport, responded to this review

Thank you so much! We truly appreciate your comments and our staff and myself could not be more proud to know you loved the stay so much that you left us an almost paragraph long review! More 

Oaxaca de Juárez, Oaxaca, Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 22, 2015

If you are planning to have a cool and relaxed day at the hotel this is not your place. The swimming pool was out of service. They advertise free wi-fi but it didn't work and the concierges refused to fix it. Located in a pretty dicey and desolate area, so bring all you need with you and try not to... More 

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at Econo Lodge Airport, responded to this review

We do apologize for the issues you faced during your stay, As you can see from our reviews issues with cleanliness rarely ever occur at our hotel and we do highly apologize this rare incident happened in your room. We would like to have another chance to make sure your stay is 5 stars and please feel free to contact... More 

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Okinawa Prefecture, Japan
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11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 11, 2015

Stayed here twice within a week due to crazy travel plans. Very impressed. Rooms are huge. Very very clean and the beds are amazingly comfortable. It's surprisingly quiet too. Free shuttle between here and the airport is a big plus. Free tea/coffee and snacky type breakfast, 24 hour reception and lovely staff made it all round very pleasant. Certainly would... More 

Was this review helpful? Yes 2
Guest_relations2k, Guest Relations Manager at Econo Lodge Airport, responded to this review

Thank you so much! We truly appreciate your comments and our staff and myself could not be more proud to know you loved the stay so much that you left us an almost paragraph long review! More 

Tucson, Arizona
Level Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed July 3, 2015

I stayed here for a single night prior to flying out of Phoenix the following morning. I chose this hotel because it was the most affordable for the amount of time I would be in the room which was under 12 hours. Clean room, friendly desk clerks and convenient airport shuttle arrangement. Nothing terrible nothing outstanding.

Was this review helpful? Yes 4
Guest_relations2k, Guest Relations Manager at Econo Lodge Airport, responded to this review

Dear Valued guest. We highly apologize for these inconveniences faced at our hotel and we hope you give us a chance to rectify them .. please contact us at the hotel directly if there is anything we can do. More 

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