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Econo Lodge Airport

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3037 East Van Buren St, Phoenix, AZ 85008
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Econo Lodge Airport
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233 Reviews from our TripAdvisor Community

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Traveler rating
    27
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Seattle, Washington
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here on our quick weekend getaway from Seattle. It was a last minute plan to visit Grand Canyon (~3.5 hrs drive, and it was amazing) Services were good. They provided breakfast from 4am to ~9 or 10am. Wifi was unreliable, but nice spacious room for two. There were also a small fridge and a microwave in the room,... More 

Was this review helpful? Yes
Oaxaca de Juárez, Oaxaca, Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

If you are planning to have a cool and relaxed day at the hotel this is not your place. The swimming pool was out of service. They advertise free wi-fi but it didn't work and the concierges refused to fix it. Located in a pretty dicey and desolate area, so bring all you need with you and try not to... More 

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at Econo Lodge Airport, responded to this review

We do apologize for the issues you faced during your stay, As you can see from our reviews issues with cleanliness rarely ever occur at our hotel and we do highly apologize this rare incident happened in your room. We would like to have another chance to make sure your stay is 5 stars and please feel free to contact... More 

Okinawa Prefecture, Japan
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here twice within a week due to crazy travel plans. Very impressed. Rooms are huge. Very very clean and the beds are amazingly comfortable. It's surprisingly quiet too. Free shuttle between here and the airport is a big plus. Free tea/coffee and snacky type breakfast, 24 hour reception and lovely staff made it all round very pleasant. Certainly would... More 

Was this review helpful? Yes 2
Guest_relations2k, Guest Relations Manager at Econo Lodge Airport, responded to this review

Thank you so much! We truly appreciate your comments and our staff and myself could not be more proud to know you loved the stay so much that you left us an almost paragraph long review! More 

Tucson, Arizona
Level Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for a single night prior to flying out of Phoenix the following morning. I chose this hotel because it was the most affordable for the amount of time I would be in the room which was under 12 hours. Clean room, friendly desk clerks and convenient airport shuttle arrangement. Nothing terrible nothing outstanding.

Was this review helpful? Yes 4
Guest_relations2k, Guest Relations Manager at Econo Lodge Airport, responded to this review

Dear Valued guest. We highly apologize for these inconveniences faced at our hotel and we hope you give us a chance to rectify them .. please contact us at the hotel directly if there is anything we can do. More 

West Monroe
Level Contributor
165 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Read the reviews on Trip Advisor. They said it was ok. You always find people who are expecting more than written. We found the Econo Lodge very worthy of the reviews. Very courteous at the front desk. The rooms were large and very updated. The air worked. The hotel is located in a kind of a Industrial Area. We were... More 

Was this review helpful? Yes 2
Dipesh P, Guest Relations Manager at Econo Lodge Airport, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as very courteous. We are also happy to hear that you found the location to be so convenient for your needs. We especially appreciate the tips for future guests who can benefit from such advice. We seek to give... More 

Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 23, 2015

The room was fine, clean and comfortable, and convenient to the airport. It's not in the best area and there really are no places to eat nearby, but there is an Italian restaurant that delivers-pizza, pasta, sandwiches, and salads-and the food we ordered was good. I gave this hotel a lower rating for two reasons: 1) there's a very nice... More 

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at Econo Lodge Airport, responded to this review

Thank you again for your kind words! More 

Apple Valley, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 19, 2015

I have stayed here a few years back and the staff was awesome teh romms.hmmm could of used improvement. I am finally come back to the area again and decieded to stay here again. Wow they really improved the room quality, the cleaniness and comfort. As always the staff continues to be outstanding and was very helpfull before my arrival... More 

Was this review helpful? Yes 1
Dipesh P, Guest Relations Manager at Econo Lodge Airport, responded to this review

I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations, cleanliness, and services to... More 

Tempe, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 1, 2015

Frist the front desk people were rude and didn't seem to care about how they treated customers. Second I asked for a non-smoking room, and the one they put me in smelt like smoke. We called up and complained, they said they would note the room and not charge a smoking fee. A couple days later I was charged almost... More 

Was this review helpful? Yes 1
Dipesh P, Guest Relations Manager at Econo Lodge Airport, responded to this review

We are deeply distressed to discover the lapse in service you experienced during your recent stay. I am very displeased to hear that anyone was treated with rudeness or that any issues you encountered were not addressed in a professional manner. We understand that you are hesitant to return based on this experience, though we hope to have another chance... More 

Austin, Texas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 27, 2015

My room was clean and surprisingly nice inside. The neighborhood is a little run down in parts but it was fine for my purposes. The breakfast offerings were horrible. I didn't even eat there. Packaged bagels? Needless to say, I got a great deal on the room so I can't complain too much. The man at the front desk the... More 

Was this review helpful? Yes 1
Dipesh P, Guest Relations Manager at Econo Lodge Airport, responded to this review

Thank you for taking the time to post this review you have of our hotel. We are glad to know that you found comfort during your stay on one of our rooms. We recognize that there are things that we can still improve on and you can rely on us doing everything we can to resolve it. We will definitely... More 

Tucson, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

Hotel was convenient and clean. Front desk receptionist (very early in the morning) was neither helpful or friendly, it was early. Breakfast was ok. Shuttle to the airport was on time and convenient. Shuttle on return was an issue, on a call to the hotel, we were told to meet the shuttle outside Delta Door 5 on the boulevard. Took... More 

Was this review helpful? Yes 1
Dipesh P, Guest Relations Manager at Econo Lodge Airport, responded to this review

It is so rewarding to hear that we were able to provide a clean and convenient experience. However, I do apologize for the inconvenience that you experience with some of our staff. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More 

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