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TownePlace Suites Phoenix North

#19 of 175 Hotels in Phoenix
Certificate of Excellence
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9425 North Black Canyon Freeway, Phoenix, AZ 85021
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TownePlace Suites Phoenix North
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TownePlace Suites Phoenix North
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93 reviews from our community

Traveler rating
    44
    36
    9
    2
    2
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26
12
10
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Henderson, Nevada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our first time staying in a Towneplace and we enjoyed it very much. When getting there we can see how some people have gotten confused about its location since it is behind another hotel a part of its chain. Knowing this going there, it wasn't too big of a deal. Just have to look for their sign. We... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my first stay at a Marriott TownePlace Suites Hotel and I found it to be a very pleasurable stay. This hotel is very well maintained and the staff was very accommodating and helpful. It is located near great restaurant's and is easily accessible to the freeway and not far from Scottsdale. There is a fully equipped kitchen in... More 

Was this review helpful? Yes 1
Portales, New Mexico
Top Contributor
58 reviews 58 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great room. Full kitchen including stove and dishwasher. Plates and all included. Plus they serve breakfast. Decent selection for breakfast but not fabulous. Eggs were runny every morning when I approached breakfast girl she said that's the way they want them cooked. Front desk was awesome handling any and all problems. Pool is right out front by parking didn't use... More 

Was this review helpful? Yes 1
Kissimmee, Florida
Top Contributor
50 reviews 50 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 14, 2015 via mobile

We stayed here recently while in town for a family wedding and reunion. We were pleasantly surprised. Rooms were clean and although not large, everything was placed well. Room has a small kitchen, complete with full size refrigerator and apartment stove. Living area has a pull out couch, nice desk area. Our room was overlooking pool deck. Pool isn't large... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed March 22, 2015

Really enjoyed our stay. Check in and out was quick and easy. Staff was outstanding. 2 Br suite had the extra room that we enjoyed. Nice laundry facilities. Area was well kept. Felt secure in big city with night security on duty. Centrally located in city. Would stay here again.

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Modesto, California
1 review
5 of 5 stars Reviewed March 20, 2015

I am a Marriott Gold Elite member and I have to say that I value good solid customer service. I stay at this property because it gives me a feeling of home which is very important to me. The staff is very Nice and wecolming starting off with "Deb" that serves the Breakfast in the morning and is overwelmingly a... More 

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Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 20, 2015

I am a Marriott Platinum member as well as a Hilton Diamond member. I travel extensively for my job and as much as I travel, I have come to expect that I will not always have a top notch experience. It's just part of being a road warrior so to speak. I travel to Phoenix every month for work and... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Long1220, Thank you for you review of the TownePlace Suites Phoenix North. Please accept my sincerest apologies for the negative experience you had at our hotel. I assure you that this is not typical for our guests. I do apologize that your issues were not dealt with immediately. After speaking with my staff it seem that there was a... More 

Vail, Arizona
Top Contributor
67 reviews 67 reviews
32 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed March 19, 2015

I'm a Marriott platinum and rarely hand out five stars to any property. Not because I'm all that ridiculously picky, but because five stars should really be reserved for those special properties that excel above most all the others. Marriott is no stranger to my reviews -- they have some great places to stay, as well as some crummy ones... More 

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Canada
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 6, 2015

spent a few days here during spring break 2015. We are a family of four - 2 adults and 2 boys aged 7 and 10. Stayed in a two bedroom suite. Well located close to highway. Fry's Market close by is good for groceries. Clean, excellent service, friendly staff. Basic but good breakfast buffet - especially enjoyed the waffle maker.... More 

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Minneapolis, Minnesota
Contributor
17 reviews 17 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 21, 2015 via mobile

Wife and I stayed here last week and really enjoyed our two night stay. The room was large with nearly full size fridg and cooktop which we used one night as they supply all cookware and dishes! We found the hotel very quiet- no airplane noise at all. Breakfast had good selection, I didn't care for their coffee but that... More 

Was this review helpful? Yes 1
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