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TownePlace Suites Phoenix North

2.5 of 5 9425 North Black Canyon Freeway, Phoenix, AZ 85021
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TownePlace Suites Phoenix North
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TownePlace Suites Phoenix North
TownePlace Suites Phoenix North
TownePlace Suites Phoenix North
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79 reviews from our community

Traveler rating
    35
    32
    9
    2
    1
See reviews for
22
11
10
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the North Phoenix property; six nights. Check-in was easy. Got the room I requested. The double-bedroom was quiet. The kitchen had all the necessary kitchen pots, pans, and utensils needed to cook and bake. Internet speed was very fast. Parking was safe. The morning breakfast was a hot meal. I plan on staying there again. Several... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Clint G, Thank you for taking the time to leave us your feedback. We are glad that you enjoyed our quiet, clean rooms and many amenities we offer. We look forward to your next visit to the TownePlace Suites Phoenix North. Kind thanks, Dominick C. General Manager More 

Los Angeles,CA
Contributor
15 reviews 15 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms were very comfortable. We reserved two 2BD suites for our group. Upon check-in, the rooms were right next to each other on the 3rd floor. Very quiet. Bathroom amenities were adequate. Room service did a good job in cleaning our the trash and making our beds for the evening. The continental breakfast was good and allowed us to fill... More 

Was this review helpful? Yes
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Ecdreamz, Thank you for your review. We are pleased to hear that you enjoyed your five day stay with us! I'm glad to hear that we were able to get your key issue resolved before it became a problem. Please remember the TownePlace Suites Phoenix North on your next trip to the area. Sincerely, Dominick C. General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The rooms excellent and spacious !! All the Housekeeping staff were on point and kept my room good and well cleaned and well taken cared of. Outstanding Customer service all the staff was courteous and professional From the Front Desk BILLY going above and beyond and helping us set up this reservation and continuously to check up on us, the... More 

Was this review helpful? Yes
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Petra G, On behalf of our entire staff we would like to thank you for your kind comments. We also appreciate you recommending us to others! We hope to see you again here at the TownePlace Suites Phoenix North. Kind thanks, Dominick C. General Manager More 

Tucson
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 13, 2014

We recently stayed two nights at the TownePlace Suites and couldn't have been more pleased with our suites. We had two nice bedrooms - with doors that closed so our 2 year old granddaughter could sleep while the three of us stayed up and played games and talked. The living room, kitchen and bathroom were also all very nice. Staff... More 

Was this review helpful? Yes 2
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Sabinowalker, Thank you for taking the time to post a review for the TownePlace Suites Phoenix North. I'm so glad that you enjoyed our newly updated hotel and that our two bedroom suite was perfect for your needs. Please come back soon. Kind thanks, Dominick C. General Manager More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

In addition to a wonderful week of weather, the experienced hotel staff at TownePlace Suites Phoenix North made the 7 days that much better. From a great start at the breakfast room every morning with a USA Today newspaper along with a full selection of items including fresh bagels, fresh juice, and hot coffee, you can't ask more than that.... More 

Was this review helpful? Yes 3
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear MarathonSailor, Thank you for your review of the TownePlace Suites Phoenix North. We appreciate your kinds words about our hotel and staff. We hope to see you again. Kind thanks, Dominick C. General Manager More 

Saint Louis, Missouri
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 3, 2014

While the hotel itself is not in the nicest part of Phoenix, it is conveniently located near the highway and the property itself is very nice. The rooms were very large, well put together and very clean.

Was this review helpful? Yes
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Tim B, Thank you for your review. I'm glad you enjoyed the clean, spacious suites here at the TownePlace Suites Phoenix North. I hope that we can have another chance to host you. Kind thanks, Dominick C. General Manager More 

Las Vegas, Nevada
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 2, 2014

Very nice hotel in a great part of Phoenix. Rooms are very comfortable and clean. Beds are Very comfortable. Rooms are very quiet. Internet is extremely fast. Hotel staff is very friendly and helpful about the area. Great place to stay.

Was this review helpful? Yes
TMIHospitality, Owner at TownePlace Suites Phoenix North, responded to this review

Dear Rpgamble7, Thank you for your review. I'm glad that you enjoyed our clean and comfortable, updated rooms. We hope that you will stay here again on your next trip to Phoenix. Sincere thanks, Dominick C. General Manager More 

Cornville, Arizona
Top Contributor
101 reviews 101 reviews
37 hotel reviews
178 helpful votes 178 helpful votes
5 of 5 stars Reviewed October 27, 2014

I felt this location deserved an update after their recent remodel. My one complaint in my earlier 2014 review was the fitness room. In the remodeling they have added a very nice fitness room upgrade. It is now in a decent sized room with more equipment. It also seems the already good breakfast has been improved as well. As before,... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear BongoColo, Thank you so much for updating your earlier review to let people know about the upgrades we recently went through! We are glad to hear that we have exceeded your expectations! We look forward to your next stay at the TownePlace Suites Phoenix North. Kind regards, Dominick C. General Manager More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed October 26, 2014

I highly recommend this hotel. Everything was wonderful. The staff was very friendly and helpful. Our rooms were clean, comfortable and spacious. I was delighted to find a full kitchen and all the amenities to make our stay relaxing and pleasant. It made me wish I was staying longer just to enjoy the comfort! The complimentary breakfast was great, served... More 

Was this review helpful? Yes
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Maria W, Thank you for taking the time to review your stay at the TownePlace Suites Phoenix North. I'm so glad to hear that you had an exceptional stay and that Debi helped make your visit even better! Please come back soon. Kind thanks, Dominick C. General Manager More 

Manila
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2014

My husband and I stayed for two weeks. The gym was a real plus! The oven was very useful. Even though the housekeepers only "refreshed" our room daily, it seemed like they cleaned it thoroughly daily. They also cleaned our room during the time period of the day that we requested them to.

Was this review helpful? Yes
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear ReneUnson, Thank you for reviewing your stay at the TownePlace Suites Phoenix North. I'm glad that our housekeeping staff was able to impress you. Please remember us the next time you are in the area. Warm thanks, Dominick C. General Manager More 

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Additional Information about TownePlace Suites Phoenix North

Address: 9425 North Black Canyon Freeway, Phoenix, AZ 85021
Location: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Phoenix North 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Phoenix Metrocenter Mall Hotel Phoenix
Hotel Style:
#32 Business Hotel in Phoenix
#55 Family Hotel in Phoenix

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