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TownePlace Suites Phoenix North

2.5 of 5 9425 North Black Canyon Freeway, Phoenix, AZ 85021
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TownePlace Suites Phoenix North
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TownePlace Suites Phoenix North
TownePlace Suites Phoenix North
TownePlace Suites Phoenix North
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76 reviews from our community

Traveler rating
    33
    31
    9
    2
    1
See reviews for
21
11
9
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tucson
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 13, 2014

We recently stayed two nights at the TownePlace Suites and couldn't have been more pleased with our suites. We had two nice bedrooms - with doors that closed so our 2 year old granddaughter could sleep while the three of us stayed up and played games and talked. The living room, kitchen and bathroom were also all very nice. Staff... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Sabinowalker, Thank you for taking the time to post a review for the TownePlace Suites Phoenix North. I'm so glad that you enjoyed our newly updated hotel and that our two bedroom suite was perfect for your needs. Please come back soon. Kind thanks, Dominick C. General Manager More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

In addition to a wonderful week of weather, the experienced hotel staff at TownePlace Suites Phoenix North made the 7 days that much better. From a great start at the breakfast room every morning with a USA Today newspaper along with a full selection of items including fresh bagels, fresh juice, and hot coffee, you can't ask more than that.... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear MarathonSailor, Thank you for your review of the TownePlace Suites Phoenix North. We appreciate your kinds words about our hotel and staff. We hope to see you again. Kind thanks, Dominick C. General Manager More 

Saint Louis, Missouri
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 3, 2014

While the hotel itself is not in the nicest part of Phoenix, it is conveniently located near the highway and the property itself is very nice. The rooms were very large, well put together and very clean.

Was this review helpful? Yes
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Tim B, Thank you for your review. I'm glad you enjoyed the clean, spacious suites here at the TownePlace Suites Phoenix North. I hope that we can have another chance to host you. Kind thanks, Dominick C. General Manager More 

Las Vegas, Nevada
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 2, 2014

Very nice hotel in a great part of Phoenix. Rooms are very comfortable and clean. Beds are Very comfortable. Rooms are very quiet. Internet is extremely fast. Hotel staff is very friendly and helpful about the area. Great place to stay.

Was this review helpful? Yes
TMIHospitality, Owner at TownePlace Suites Phoenix North, responded to this review

Dear Rpgamble7, Thank you for your review. I'm glad that you enjoyed our clean and comfortable, updated rooms. We hope that you will stay here again on your next trip to Phoenix. Sincere thanks, Dominick C. General Manager More 

Cornville, Arizona
Top Contributor
101 reviews 101 reviews
37 hotel reviews
177 helpful votes 177 helpful votes
5 of 5 stars Reviewed October 27, 2014

I felt this location deserved an update after their recent remodel. My one complaint in my earlier 2014 review was the fitness room. In the remodeling they have added a very nice fitness room upgrade. It is now in a decent sized room with more equipment. It also seems the already good breakfast has been improved as well. As before,... More 

Was this review helpful? Yes
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear BongoColo, Thank you so much for updating your earlier review to let people know about the upgrades we recently went through! We are glad to hear that we have exceeded your expectations! We look forward to your next stay at the TownePlace Suites Phoenix North. Kind regards, Dominick C. General Manager More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed October 26, 2014

I highly recommend this hotel. Everything was wonderful. The staff was very friendly and helpful. Our rooms were clean, comfortable and spacious. I was delighted to find a full kitchen and all the amenities to make our stay relaxing and pleasant. It made me wish I was staying longer just to enjoy the comfort! The complimentary breakfast was great, served... More 

Was this review helpful? Yes
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Maria W, Thank you for taking the time to review your stay at the TownePlace Suites Phoenix North. I'm so glad to hear that you had an exceptional stay and that Debi helped make your visit even better! Please come back soon. Kind thanks, Dominick C. General Manager More 

Manila
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2014

My husband and I stayed for two weeks. The gym was a real plus! The oven was very useful. Even though the housekeepers only "refreshed" our room daily, it seemed like they cleaned it thoroughly daily. They also cleaned our room during the time period of the day that we requested them to.

Was this review helpful? Yes
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear ReneUnson, Thank you for reviewing your stay at the TownePlace Suites Phoenix North. I'm glad that our housekeeping staff was able to impress you. Please remember us the next time you are in the area. Warm thanks, Dominick C. General Manager More 

Douglas, Arizona
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 24, 2014 via mobile

Rooms were very nice. Clean,spacious, and they had all the amenities: coffee maker, coffee, cups, stove, fridge, ect. Beds were comfy. Staff, especially Debbie and the night security guard, were nice. My wife and I would stay there again.

Was this review helpful? Yes
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Blalock07, Thank you for reviewing your stay at the TownePlace Suites Phoenix North. I'm glad that you enjoyed our clean, spacious suites and friendly staff. I will be sure to let them know that they made an impression on you! Please come back and see us again. Kind thanks, Dominick C. General Manager More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 16, 2014

Always stay here when traveling to/thru phoenix. Price is great and close to I 10 so easy to get around. 2 bedroom suite great for families, small pool to keep kids busy and basic free breakfast in AM to get you going. Rooms have full kitchens so no need to eat out all the time if you don't wish. Lots... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Kit G, Thank you for your review of the TownePlace Suites Phoenix North. It is great to hear that you always stay with us when you are in the Phoenix area. We truly appreciate your business and for letting others know about us. We look forward to your next visit. Kind thanks, Dominick C. General Manager More 

Phoenix, Arizona
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 4, 2014

Pros: Rooms that are completed are very nice. Two bedrooms are convenient for a family. Kitchen is larger than most extended stay hotels. Many of the staff members (especially the breakfast lady, Debbie) were very friendly, but this doesn't make up for the rest of the problems. Cons: When we made the reservation, we were told that renovations were being... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Felicia T, Thank you for reviewing the TownePlace Suites Phoenix North. I'm so sorry that your stay with us was less than satisfactory. Please know that we take claims such as yours very seriously. When this was brought to our attention we thoroughly searched your room, and even our vacuum cleaners in hopes of finding your ring. I truly... More 

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Additional Information about TownePlace Suites Phoenix North

Address: 9425 North Black Canyon Freeway, Phoenix, AZ 85021
Location: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Phoenix North 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Phoenix Metrocenter Mall Hotel Phoenix
Hotel Style:
#36 Business Hotel in Phoenix
#52 Family Hotel in Phoenix

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