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TownePlace Suites Phoenix North

2.5 of 5 9425 North Black Canyon Freeway, Phoenix, AZ 85021
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TownePlace Suites Phoenix North
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TownePlace Suites Phoenix North
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84 reviews from our community

Traveler rating
    38
    34
    9
    2
    1
See reviews for
22
12
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30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, Minnesota
Contributor
17 reviews 17 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Wife and I stayed here last week and really enjoyed our two night stay. The room was large with nearly full size fridg and cooktop which we used one night as they supply all cookware and dishes! We found the hotel very quiet- no airplane noise at all. Breakfast had good selection, I didn't care for their coffee but that... More 

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Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The Towne Place Suites is a great place to stay for business trips and offers a very good breakfast variety with your room rate. The free wifi was definitely a plus. The staff is friendly and courteous. The driveway entrance is dimly lit and could use better signage since it sits on a frontage road and if you miss it,... More 

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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

BEST MARRIOTT CUSTOMER SERVICE EVER!!! I was in town for the Super Bowl and stayed at this Marriott property. I've never received a hand signed letter waiting for me in my room before. Very nice touch! General Manager Dominick Cano and staff were amazingly friendly and very helpful to accommodate me. Very clean property and rooms. Good free breakfast. Super... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Brandon M, Thank you for your five star review! I'm so glad that your stay here at the TownePlace Suites Phoenix North was enjoyable! We hope that if you are ever back in Phoenix you will remember us. Kind thanks, Dominick C. General Manager More 

Flagstaff, Arizona
Top Contributor
386 reviews 386 reviews
89 hotel reviews
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Right off I-17 across from MetroCenter mall, this extended-stay hotel sits back behind the SpringHill Suites so it's quiet. Spacious room and bath with fluffy white towels. Ample free parking, free wi-fi, and the friendliest staff you will ever meet. They went out of their way to learn my name and make sure I was happy with my room. I'd... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear CleopatraBunny, Thank you for your five star review of the TownePlace Suites Phoenix North. It is always our goal to impress our guests, and I'm so glad to hear that my staff succeeded. We hope to see you again the next time you are in the area. Sincere thanks, Dominick C. General Manager More 

riverton,utah
Top Contributor
123 reviews 123 reviews
28 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very, very busy weekend.. Friends were staying here.. Nice, comfortable, kitchen was just the right size. Lots of room to sit and mingle. Service at front by staff was very good. We will definitely be back.

Was this review helpful? Yes 1
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Cannonater, Thank you for reviewing the TownePlace Suites Phoenix North. We are pleased that our staff helped make your stay enjoyable. We look forward to your return. Kind thanks, Dominick C. General Manager More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2015

I recently stayed at the North Phoenix property; six nights. Check-in was easy. Got the room I requested. The double-bedroom was quiet. The kitchen had all the necessary kitchen pots, pans, and utensils needed to cook and bake. Internet speed was very fast. Parking was safe. The morning breakfast was a hot meal. I plan on staying there again. Several... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Clint G, Thank you for taking the time to leave us your feedback. We are glad that you enjoyed our quiet, clean rooms and many amenities we offer. We look forward to your next visit to the TownePlace Suites Phoenix North. Kind thanks, Dominick C. General Manager More 

Los Angeles,CA
Contributor
15 reviews 15 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 4, 2015

Rooms were very comfortable. We reserved two 2BD suites for our group. Upon check-in, the rooms were right next to each other on the 3rd floor. Very quiet. Bathroom amenities were adequate. Room service did a good job in cleaning our the trash and making our beds for the evening. The continental breakfast was good and allowed us to fill... More 

Was this review helpful? Yes
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Ecdreamz, Thank you for your review. We are pleased to hear that you enjoyed your five day stay with us! I'm glad to hear that we were able to get your key issue resolved before it became a problem. Please remember the TownePlace Suites Phoenix North on your next trip to the area. Sincerely, Dominick C. General Manager More 

1 review
5 of 5 stars Reviewed December 31, 2014

The rooms excellent and spacious !! All the Housekeeping staff were on point and kept my room good and well cleaned and well taken cared of. Outstanding Customer service all the staff was courteous and professional From the Front Desk BILLY going above and beyond and helping us set up this reservation and continuously to check up on us, the... More 

Was this review helpful? Yes
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Petra G, On behalf of our entire staff we would like to thank you for your kind comments. We also appreciate you recommending us to others! We hope to see you again here at the TownePlace Suites Phoenix North. Kind thanks, Dominick C. General Manager More 

Tucson
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 13, 2014

We recently stayed two nights at the TownePlace Suites and couldn't have been more pleased with our suites. We had two nice bedrooms - with doors that closed so our 2 year old granddaughter could sleep while the three of us stayed up and played games and talked. The living room, kitchen and bathroom were also all very nice. Staff... More 

Was this review helpful? Yes 2
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Sabinowalker, Thank you for taking the time to post a review for the TownePlace Suites Phoenix North. I'm so glad that you enjoyed our newly updated hotel and that our two bedroom suite was perfect for your needs. Please come back soon. Kind thanks, Dominick C. General Manager More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

In addition to a wonderful week of weather, the experienced hotel staff at TownePlace Suites Phoenix North made the 7 days that much better. From a great start at the breakfast room every morning with a USA Today newspaper along with a full selection of items including fresh bagels, fresh juice, and hot coffee, you can't ask more than that.... More 

Was this review helpful? Yes 3
TMIHospitality, Manager at TownePlace Suites Phoenix North, responded to this review

Dear MarathonSailor, Thank you for your review of the TownePlace Suites Phoenix North. We appreciate your kinds words about our hotel and staff. We hope to see you again. Kind thanks, Dominick C. General Manager More 

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Additional Information about TownePlace Suites Phoenix North

Address: 9425 North Black Canyon Freeway, Phoenix, AZ 85021
Location: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Phoenix North 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Phoenix Metrocenter Mall Hotel Phoenix
Hotel Style:
#24 Business Hotel in Phoenix

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