We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 177 Phoenix hotels »

TownePlace Suites Phoenix Metrocenter Mall

2.5 of 5
9425 North Black Canyon Freeway, Phoenix, AZ 85021
Hotel amenities
TownePlace Suites Phoenix Metrocenter Mall
Ranked #83 of 177 hotels in Phoenix
3.5 of 5 stars 27 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

27 reviews from our community

    Trip type
Traveler rating
    7
    12
    7
    1
    0
Date Rating
Omaha, NE
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed April 11, 2012

We stayed in a two bedroom suite. It was very nice to have a full kitchen in the room. The furniture could use a little updating some of it is getting old and tired. The rooms were clean and comfortable. The AC worked very well. Most of the staff was helpful and friendly, could have had a better knowledge of... More

Was this review helpful? Yes
Maple Grove, Minnesota
2 reviews
4 of 5 stars Reviewed March 9, 2012

Stayed for 3 nights while at spring training so did not spend a ton of time in the room. Room was clean but did have slight smell when first entered the room. Turned on fan and smell went away quickly. Only other issue was some holes in the window screen but not a big deal. Breakfast was very nice. Staff... More

Was this review helpful? Yes
Connecticut
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 8, 2012

I really appreciated the spacious and clean suite I got assigned. Simple but comfortable. The beds are comfy and firm. The staff was very polite. Breakfast is just ok and the breakfast room a bit gloomy. Definitely would try to improve. More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 26, 2011
2
people found this review helpful

Nothing fancy. Beds were NOT comfortable. In 6 night stay didn't get a good night's sleep. HVAC has issues. Warm never got cool, and it was NOVEMBER. had to wake up clerk one morning to open breakfast room. Two juices were not working. Poorly maintained breakfast on weekend. Will NOT stay here again. More

Was this review helpful? Yes
Sedona, Arizona
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 18, 2011
2
people found this review helpful

A year ago I walked away from this property because of a rude desk clerk when I tried to check in. At that time I called Marriott for a cancellation and new reservation at another property. The room was appointed okay, but having stayed at other TownePlace Suites properties (in Phoenix area, Minnesota and Texas) it did not live up... More

Was this review helpful? Yes
See 2 more reviews by DonM532 for Phoenix
Rowlett, Texas
Top Contributor
69 reviews 69 reviews
Reviews in 33 cities Reviews in 33 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed October 30, 2011

Room was a studio with a large bed, sitting area, and kitchenette - very clean and well maintained. The bed was comfortable; room was efficient. Ample space to spread out and ample space to work. Internet access worked fine. This was just an overnight stay, so I really didn't need the kitchenette, but had I needed to stay for any... More

Was this review helpful? Yes
See 3 more reviews by step12dude for Phoenix
Anytown, USA
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 24, 2011
2
people found this review helpful

I chose this property for my week-long trip to Phoenix since I had two Marriot reward nights I needed to use. I was willing to pay for the other 5 nights. For the reward points booking done online, I was offered a one-bed-suite. For the other 5 nights, I booked a studio (Rate was $69/night, which is high for peak-summer... More

Was this review helpful? Yes
Tucson, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed January 19, 2011

the good: the two bedroom suite had a nice layout. one large bedroom with queen bed, a smaller bedroom with queen bed. couch folds out to a queen bed. bathroom sink seperate from tub/toilet. full kitchen apartment size fridge/stove microwave and dishwasher. plates cups silverware dishwasher soap all provided. more like a two bedroom apartment. excellent for an extended stay.... More

Was this review helpful? Yes
North Carolina
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 19, 2010

I have stayed at this hotel for two years while on business in Phoenix. I stayed in a studio suite and wasn't disappointed with anything. The room was clean and spacious and had a sofa where i could watch tv without having to be on the bed. The hotel staff is very friendly and accommodating and the hotel is close... More

Was this review helpful? Yes
Roseville, California
Top Contributor
455 reviews 455 reviews
Reviews in 177 cities Reviews in 177 cities
234 helpful votes 234 helpful votes
3 of 5 stars Reviewed November 7, 2010
2
people found this review helpful

Based on the Tripadvisor ratings, I thought this would be an excellent choice, but I was wrong. I am a Marriott Gold member traveling on business and have stayed at a lot of TownePlace Suites. This is definitely an older TP Suites and not a good one at that. In fact, it was the most run down ones I have... More

Was this review helpful? Yes
See 8 more reviews by drichrx for Phoenix

Travelers who viewed TownePlace Suites Phoenix Metrocenter Mall also viewed

SpringHill Suites Phoenix Metrocenter Mall/I-17
3.5 of 5 stars 31 Reviews
Phoenix, Central Arizona
Show Prices ABS:HotelCheckRates-d262398?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
BEST WESTERN Phoenix I-17 MetroCenter Inn
4 of 5 stars 92 Reviews
Phoenix, Central Arizona
Show Prices ABS:HotelCheckRates-d73805?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Sheraton Crescent Hotel
4.5 of 5 stars 217 Reviews
Phoenix, Central Arizona
Show Prices ABS:HotelCheckRates-d73947?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 177 hotels in Phoenix, ranked by popularity »

Been to TownePlace Suites Phoenix Metrocenter Mall? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about TownePlace Suites Phoenix Metrocenter Mall

  • Towneplace Suites Phoenix
Address: 9425 North Black Canyon Freeway, Phoenix, AZ 85021
Price Range: $

Owners: What's your side of the story?

If you own or manage TownePlace Suites Phoenix Metrocenter Mall, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
TownePlace Suites Phoenix Metrocenter Mall
Show the lowest price for this hotel (from our partners)
Show Prices