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Hilton Garden Inn Phoenix Midtown

3.0 of 5 4000 North Central Avenue, Phoenix, AZ 85012
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Hilton Garden Inn Phoenix Midtown
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Hilton Garden Inn Phoenix Midtown
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306 reviews from our community

Traveler rating
    113
    95
    55
    35
    8
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135
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dayton, Ohio, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In town for convention. Hotel was full of others there for the same convention. Hotel service was good but issue with shuttle. Hotel knew we were coming two months in advance. Shuttle did not start running until 9am. Our convention started at 9am. They could have started two hours earlier to accommodate hotel full of people there for convention. Other... More 

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Oro Valley, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms are clean and the amenities are great! Right in downtown Phoenix, so worked out great for my business trip! The holiday decorations were also beautiful and I would strongly recommend this to anyone!

Review collected in partnership with Hilton Garden Inn

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Yuma, Arizona
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have to say I am a Hilton Honors Member, and this is just a typical Hilton in the middle of a downtown metro city. Nothing extraordinary, but convenient to the Phoenix ball park for a game, which was the purpose of my visit. You can avoid the parking fees by using the public facility close by.

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San Jose, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

From the beginning to the end of my stay at Hilton Garden Inn Midtown/Phoenix I had to smile. They were always helpful and made my stay there memorable. All the hotel choices in Phoenix no longer matter to me. For my next trip to Phoenix (coming soon), I'll be staying here. Hilton Garden Inn has made a believer out of... More 

Review collected in partnership with Hilton Garden Inn

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HGIMidtown, Manager at Hilton Garden Inn Phoenix Midtown, responded to this review

Thank you taking the time to review your stay at the Hilton Garden Inn Phoenix/Midtown. I am very happy to hear that our team provided you with the You Can Count on Us service that our guests deserve. Please feel free to contact me before your next stay so that we may make it even more memorable. We look forward... More 

Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay at this hotel. The rooms were great...equipped with a refrigerator and microwave and very very clean and comfortable. The workout area (the most important part of any hotel stay for me) had just enough equipment for me to get in 2 full body workouts and 1 good cardio workout. The pool was relaxing but the... More 

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HGIMidtown, Manager at Hilton Garden Inn Phoenix Midtown, responded to this review

Dear Cynthia, Thank you for taking the time to share your experience with us at the Hilton Garden Inn Phoenix/Midtown. I am very happy that you were able to enjoy so many of our amenities during your stay. Please feel free to get in touch with me before your next visit! We look forward to seeing you again. More 

Charlotte, United States
1 review
3 of 5 stars Reviewed November 17, 2014

Went to checkin and the front desk staff told me it would be a 40 minute wait. I was checking in way after the 3:00pm start time - 4:30pm to be exact. Also he was working on a group and did not even look up to acknoledge I was standing there. Internet connection did not work on Day 2. Hotel... More 

Review collected in partnership with Hilton Garden Inn

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HGIMidtown, Manager at Hilton Garden Inn Phoenix Midtown, responded to this review

Dear Sabrina, Thank you for sharing your experience. I am very sorry that you did not receive the service you deserve at check in. I also understand how inconvenient it can be when the service you need is unavailable, and I apologize that for the interruption of your internet service. We strive to provide each guest with fantastic service each... More 

Omaha, NE
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed November 15, 2014

I stayed at this HGI this week for a business meeting that I was hosting. The staff was very courteous and eager to make sure that everything went smoothly. We have used HGIs before and I stay at them rather frequently as a HHonors Diamond Member, but this staff seemed to go above and beyond (potentially to a fault). The... More 

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HGIMidtown, Manager at Hilton Garden Inn Phoenix Midtown, responded to this review

Thank you for such kind remarks about your stay. I am happy we were able to provide excellent service for your function. Although all of our spacious suites overlook the neighborhood, we have deluxe rooms in our Cabana building which have balconies, views of our amazingly deep pool, and are larger than our standard rooms. We also sell beer, wine... More 

Albuquerque, United States
1 review
5 of 5 stars Reviewed November 13, 2014

We have been staying at this particular hotel for the past 8 yrs and have always been pleased with the quality and expertise of their staff. The rooms are clean and the beds are comfortable. We will continue to stay here on our yearly business trips. The remodel they did last year has updated the look and comfort at this... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIMidtown, Manager at Hilton Garden Inn Phoenix Midtown, responded to this review

Thank you for sharing how much you enjoy the Hilton Garden Inn Phoenix/Midtown! I am very happy you love our Garden Sleep System beds, and that our staff constantly provides you great service time and time again. I am glad that you like our new look, we will be making more changes soon, and I think you will love them... More 

Eagle, United States
1 review
4 of 5 stars Reviewed November 9, 2014

wonderful place, in a great location, easy and accessible to the town. It was a last minute, did not pre plan the trip but they were able to accommodate. Being in the middle of the week, that probably helped but still it was a pleasant experience. The staff, appearance, restaurant and overall appearance was great. I really like places that... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIMidtown, Manager at Hilton Garden Inn Phoenix Midtown, responded to this review

Thank you so much for taking the time to review your stay. At the Hilton Garden Inn Phoenix/Midtown, we strive to provide each guest with You Can Count on Us service, which includes offering complimentary toothpaste, toothbrushes, and other amenities that are often overlooked. Please let me know when you plan on visiting again, we would love for you to... More 

Mt Holly
Top Contributor
81 reviews 81 reviews
26 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed November 7, 2014

In town on business, we stayed at this hotel. Rooms small, and out dated, but very clean, comfortable, quiet, and staff were very friendly. I would definitely stay here again, when in the area, and I would recommend this hotel to others.

Was this review helpful? Yes
HGIMidtown, Manager at Hilton Garden Inn Phoenix Midtown, responded to this review

Thank you for your review of the Hilton Garden Inn Phoenix/Midtown. I am pleased that you experienced great service from our team, and that your room was clean and comfortable. We have recently changed our appearance, to bring the look and feel of the Garden to our guest rooms and public areas. I hope you will visit again, soon! More 

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Additional Information about Hilton Garden Inn Phoenix Midtown

Address: 4000 North Central Avenue, Phoenix, AZ 85012
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Encanto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Phoenix Midtown 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hilton Garden Inn Phoenix Hotel Phoenix
Phoenix Hilton Garden Inn
Hilton Phoenix
Hotel Style:
#21 Family Hotel in Phoenix
#54 Business Hotel in Phoenix

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