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Hampton Inn Phoenix/Anthem

#4 of 174 Hotels in Phoenix
Certificate of Excellence
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42415 41st Drive, Phoenix, AZ 85086
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Hampton Inn Phoenix/Anthem
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Hampton Inn Phoenix/Anthem
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327 reviews from our community

Traveler rating
    227
    83
    13
    4
    0
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127
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great staff, accommodating and willing to go the extra mile to make your stay memorable. Location is great, across the street from the Outlets. Clean rooms, friendly staff, complimentary breakfast can't ask for anything more.

Review collected in partnership with Hampton

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Columbia, Missouri
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Paid $199 a night for this room. Signed a wavier that I would keep my pet quiet and under control. Other guests in hotel didn't seem to care about noise. Kids hollering in halls. Doors slamming all the time. Room had jetted tub that when we turned it on, a big hairball shot out of one the jets. The 1st... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Brad C, I am truly sorry for your frustration and discomfort during your stay you and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. I... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Selected this hotel because it was close to a running event. The hotel was in great location, outlet mall across the street, food places nearby and close to the highway. The staff was very friendly and helpful, pool/hot tub area was clean and quiet. Only issue was that the tub was very hot, which didn't feel too great in the... More 

Review collected in partnership with Hampton

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KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Joseph G, Thank you for staying with us and posting your nice review. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More 

New York City, New York
Contributor
17 reviews 17 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for an over night on our way to Flagstaff, plenty of places to eat near by and the outlet center just across the street if you need to kill some time. Right off the highway 1hr to Sedona, 1:45 to Flaggstaff 2.5 hrs to Grand Canyon.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Chris O, Thanks for staying with us during your recent visit to Anthem. I'm glad our service and accommodations met your needs and expectations. We appreciate your business and hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Johns Creek, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This Hampton Inn Anthem is an excellent hotel. The associates are friendly and efficient. Check-in and check-out is easy. The rooms are clean and well appointed, The hotel offers complimentary breakfast. The lobby is clean and uncluttered. The hotel is located centrally. I will definitely return to this hotel. (This is my 5th stay at this hotel!)

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Richared B, Thank you very much for taking the time to write and post your nice review about your stay with us, and for making us your hotel of choice here in Anthem. We value your business and your feedback and I hope you will continue to let us know how we are doing during your future visits with... More 

Hope Mills, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

First time there, location was great, easy access for business. Facilities and rooms were clean, staff was available 24/7. Location is near a shopping center and nearby restaurants that offer great varieties.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Edward S, Thanks for staying with us and posting your nice review. I'm glad you were happy with the service and accommodations we provide. I hope you will be our guest again. Sincerely, Ken Jacobs Guest Relations More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Participated in Southwest Nationals shooting competition at Ben Avery Range. This hotel proved the ideal location, close to I17 and 10 mins. from range. Rooms and service at hotel were excellent. The hotel is just 35 minutes from Phoenix airport. There are lots of shops and restaurants nearby

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Maurice E, Thank you very much for choosing our hotel and posting your nice review and rating about your stay with us. We value all guest feedback and it is always gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you again. Sincerely, Ken Jacobs Guest Relations More 

Orlando, United States
1 review
4 of 5 stars Reviewed February 20, 2015

Travel toy Phoenix for work also stay at a lot of Hilton Hotels, very convent, clean and comfortable. I enjoyed the staffs friendless and personal contact making me feel welcome. I have returned on a couple occasions, close to Phoenix yet far enough away to enjoy the beautiful landscapes and sun sets of Arizona. Very convenient if you are traveling... More 

Review collected in partnership with Hampton

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KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Christi S, Thanks so much for your loyalty to the Hilton family of hotels and for posting your lovely review. I am so glad you know you can count on us for a comfortable stay, with the best in accommodations and service. We love welcoming you back and look forward to seeing you again on your future visits. Sincerely,... More 

McMinnville, Oregon
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2015

Clean, comfortable, spacious, good breakfast, free wifi, pool, etc. Would have been great except for the service of one staff member. When my party (me, my sister, and her husband) arrived on March 13, we were greeted by the female manager on duty (I've forgotten her name). When we checked in for 2 rooms, she informed us that we had... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear D G, I am truly sorry for the frustration and inconvenience you experienced and offer my sincere apologies that we didn't do a better job of demonstrating our commitment to guest satisfaction.We want all our guests to receive the best in service from well trained professionals with great attitudes, and I'm disappointed to learn this was not the case... More 

COOKEVILLE
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

The room I stayed in was great for what I needed. It was very clean, the bed was comfy and breakfast was great, especially the fresh fruit. I flew into Phoenix very late and was extremely tired. I loved the digital check in from my phone. It allowed me to check in to my room prior to me arriving. When... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Keisha S, Thank you very much for posting your great comments and 5 star rating. It’s guests like you that make our jobs of maintaining the highest standards of cleanliness, service and facilities very rewarding. We look forward to welcoming you back and thanking you in person the next time you are here. Sincerely, Ken Jacobs Guest Relations More 

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