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Hampton Inn Phoenix/Anthem

#7 of 174 Hotels in Phoenix
Certificate of Excellence
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42415 41st Drive, Phoenix, AZ 85086
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Hampton Inn Phoenix/Anthem
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Hampton Inn Phoenix/Anthem
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335 reviews from our community

Traveler rating
    229
    87
    14
    5
    0
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130
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Lexington, Kentucky
Top Contributor
95 reviews 95 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel had very comfortable rooms and kind staff. The beds were apparently good quality, and I slept great. Breakfast was far above average for the hotel price range and was very fresh with a lot of selection. My only complaint about this hotel was their lack of concern for their guests. My room was on the first floor, fairly... More 

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Silver Spring, Maryland
Top Contributor
102 reviews 102 reviews
46 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Front desk gentleman very welcoming and efficient. Room clean and comfortable. Breakfast area clean and stocked. Bed was a little firm for me but no real complaints. Great for overnight stop while traveling.

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KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear ArmyLori, Thank you for choosing our hotel and posting your nice review. We endeavor to give all our guests excellent service and accommodations and we appreciate your compliments. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Albuquerque, New Mexico
Contributor
14 reviews 14 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

All the hotels in Campe Verde AZ are terrible so I thought Id take a chance with a spot a little South from my job site. The next closest spot was this hotel, and I was desperate, so I gave them a chance. Very High priced ( $134 ). As expected with Hilton honors , the room/bathroom are Top Notch,... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Dave S, Thank you for your loyalty to the Hilton family of hotels and for posting comments about your recent stay with us. We value your business apologize that you felt the price was too high and that you did not receive good value. We want all our guests to be happy they decided to stay with us and... More 

Aurora, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped here on our way back to Sky Harbor Airport from the Grand Canyon. It was about a 30 minute drive from the airport. It was clean and updated. The pool and hot tub were nice. Plenty of restaurants and shopping in walking distance. Good breakfast included each morning.

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KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Jennifer K, Thanks for staying with us and posting your review. As they say in the hotel business - "It's Location, Location, Location!!!" and I'm glad you like ours. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Naples, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

In town for a wedding and tourism and this Hampton was in between our venues. Not much in the area of this hotel for us but we just wanted something in the middle. Hampton was clean and staff was friendly. We would repeat if our travels took us took this location.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Rhys R, Thanks for staying with us during your recent visit to our area. I'm glad our service and accommodations met your needs and expectations. We appreciate your recognition of jobs well done by our team and hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Las Vegas, Nevada
Top Contributor
60 reviews 60 reviews
32 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got a late start heading back to Las Vegas from Phoenix and decided to spend another night. Due to a major baseball tournament reasonably priced rooms seemed to be in short supply. So although not exactly on our way home we booked a room at this location and it turned out to be a very pleasant surprised. Our room... More 

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KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Dave W, Thank you very much for writing and posting your nice review. Everyone here enjoys delivering a higher quality guest experience than our competitors and I'm glad you were happy with our performance. I'll share your comments with our team so they know their efforts are appreciated. I hope we can welcome you back and serve you here... More 

Snohomish, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was totally full and yet the staff did an excellent job of accommodating all guests. The gentleman in charge of breakfast made sure the tables were clean and plenty of food available for everyone. This location was perfect for our family gathering.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Susan L, Thanks for posting your great comments about your stay at our hotel. We value all guest feedback, and it's especially gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you here again. Sincerely, Ken Jacobs Guest Relations More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great staff, accommodating and willing to go the extra mile to make your stay memorable. Location is great, across the street from the Outlets. Clean rooms, friendly staff, complimentary breakfast can't ask for anything more.

Review collected in partnership with Hampton

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KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear 923maribelm, Thanks for choosing our hotel for your recent stay here in Anthem. I am proud to share with you that it is our passionate and dedicated team who continuously strive to deliver to our guests everything they desire so their time with us is uniquely special. I will personally pass on your kind words to all the team... More 

Columbia, Missouri
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Paid $199 a night for this room. Signed a wavier that I would keep my pet quiet and under control. Other guests in hotel didn't seem to care about noise. Kids hollering in halls. Doors slamming all the time. Room had jetted tub that when we turned it on, a big hairball shot out of one the jets. The 1st... More 

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KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Brad C, I am truly sorry for your frustration and discomfort during your stay you and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. I... More 

1 review
4 of 5 stars Reviewed March 11, 2015

Selected this hotel because it was close to a running event. The hotel was in great location, outlet mall across the street, food places nearby and close to the highway. The staff was very friendly and helpful, pool/hot tub area was clean and quiet. Only issue was that the tub was very hot, which didn't feel too great in the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Joseph G, Thank you for staying with us and posting your nice review. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More 

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