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Hampton Inn Phoenix/Anthem

#6 of 175 Hotels in Phoenix
Certificate of Excellence
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42415 41st Drive, Phoenix, AZ 85086
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Hampton Inn Phoenix/Anthem
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Hampton Inn Phoenix/Anthem
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346 reviews from our community

Traveler rating
    235
    91
    14
    6
    0
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135
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Julian, California
Top Contributor
51 reviews 51 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel! We are so glad we decided to stay in Anthem instead of Phoenix. The hotel is in a safe, clean, uncrowded area, but all the amenities are still close by. The only downside of our visit was that the sheets on one of the beds in our room appeared to not have been changed... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear chemolngellaura, I am truly sorry that our housekeeping team didn't perform up to their usual high standards offer my sincere apologies for any discomfort you experienced. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. We do want to learn more details about... More 

El Paso, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent staff, beautiful rooms, great breakfast in a lovely dining room. Accessibility from the freeway is easy and the location across from the Outlet Mall is wonderful. The closeness to the freeway does not affect the noise level once inside the hotel. All the rooms are quite.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear mariaaJ2288IR, Thank you very much for choosing our hotel and posting your nice review and rating about your stay with us. We value all guest feedback and it is always gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you again. Sincerely, Ken Jacobs Guest Relations More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Convenient to freeway, but noise is not a problem. Across the street from giant outlet mall. Even at times of heavy traffic, it's only about 35 minutes north of Phoenix Sky Harbor Airport. Excellent free breakfast included. Nice pool and exercise room.

Review collected in partnership with Hampton

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KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear charlesp167, Thanks for staying with us and posting your nice review. I know you have a lot of hotels to choose from and want you to know that we really appreciate your business and hope you will be our guest again. Sincerely, Ken Jacobs Guest Relations More 

Chino Valley, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were very satisfied with our stay at Hampton Inn. The staff was very friendly, efficient and helpful. We were checked in and out under 5 minutes. The room was very comfortable and clean. The hotel was centrally located with access of plenty of places to eat, a mall to go shopping, grocery store and a Starbucks. We would recommend... More 

Review collected in partnership with Hampton

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KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Cassandra M, Thank you very much for sharing comments about your recent stay with us. I'm glad you were happy with the service and accommodations we provide and really appreciate your recognition of jobs well done by our team. Your recommendation means a great deal to us and I hope we can serve you here again. Sincerely, Ken Jacobs... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

We loved this hotel and everyone that worked there but Mary, the lady who runs the breakfast area made the stay awesome! Not only did she make a wonderful breakfast for all the guests but she accommodated my 3 year olds son dietary and allergy needs. She took the time to play with both of my children and never made... More 

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KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Pennylane222, Thanks for choosing our hotel for your recent stay here in Anthem. I am proud to share with you that it is our passionate and dedicated team who continuously strive to deliver to our guests everything they desire so their time with us is uniquely special. I will personally pass on your kind words to all the team... More 

Hoschton, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel at least three times within the last year. We have family in Anthem and we enjoy the accommodations better than being at the family's home. The staff are excellent and go out of their way to help in any way they can. The coffee is never ending, not to mention the excellent home baked... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Frank Douglas M, Thank you for making us your hotel of choice and for posting your great review. I'm glad you know you can count on us for a comfortable stay and great service. We really appreciate your compliments and look forward to welcoming you back the next time you are here. Sincerely, Ken Jacobs Guest Relations More 

Winston Salem, North Carolina
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice motel; courteous staff. Breakfast above average. Room was spacious. Bathroom clean. Would give this hotel a 5 star except in the pet category. We are always glad to find a hotel that accepts pets. However, my east coast dog refused to use the rocks-sand-glass shards area to which pets were assigned. There is literally not a blade of grass... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear kris k, Thanks for staying with us and posting your review. I'm sorry about the lack of grass around our hotel and apologize for the inconvenience this caused. I'm glad you were happy with other aspects of your stay and hope you will be our guest again. Sincerely, Ken Jacobs Guest Relations More 

Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed 5 days at the Hampton Inn, in Anthem AZ...4-18 thru 4-23.. Location is easy to get to. Outside Apperance is bright clean safe looking Lobby is well lighted, spacious, clean and inviting nice decor, fresh fruit, coffee, ice water in the lobby area. Check in was simple, we were checked in by Luigi, he was very professional and friendly... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Sylvia B, Thank you very much for writing and posting your nice review. Everyone here enjoys delivering a higher quality guest experience than our competitors and I'm glad you were happy with our performance. I'll share your comments with our team so they know their efforts are appreciated, and make sure that Luigi and Maria receive the positive recognition... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This is an clean and quiet hotel with friendly helpful staff. The breakfast was great and staff working at the breakfast was so sweet and helpful. This hotel is right off the freeway and right across the street from the Anthem Outlet stores.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear P2715Hldianeb, Thanks for posting your wonderful comments about our hotel. We value all guest feedback, and it's especially gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Boca Raton, United States
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Hotel is clean for all the walk-in guests. Staff was not friendly and when ask for something, staff appeared to react out of job neccesity. Stay was marginal but I would not stay there in the future. Hilton properties on Happy Valley road are far superior.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Anthem, responded to this review

Dear Steven C W, I am truly sorry the poor service you experienced here and offer my sincere apologies that we didn't do a better job of demonstrating our commitment to guest satisfaction. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. We do... More 

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