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Red Roof Inn Phoenix West

5215 West Willetta, Phoenix, AZ 85043
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Red Roof Inn Phoenix West
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Red Roof Inn Phoenix West
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197 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chino Valley, Arizona
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

I arrived in Phoenix late on Friday evening, planning to stay for one night while visiting friends. The room was extremely clean and comfortable, with a huge king sized bed. I enjoyed it so much, I ended up staying two more nights. I can't say enough good things about the friendly and helpful staff, especially the assistant manager. I plan... More 

Was this review helpful? Yes
Phoenix, Arizona
5 of 5 stars Reviewed 2 weeks ago

Since the beginning they are warm people, happy faces, customer service oriented, help me save money, wonderful staying, i strongly recommend stay in red roof and feel yorself at home. I was looking for a place to stay and i found my place in Phoenix.

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Villach, Austria
Level Contributor
130 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel serves its purpose very well - cheap overnight stay! The rooms are clean and the A/C is almost silent which is not always the case in budget hotels. If I had to stay a few days more, I would have also considered this hotel! The location is also very good - just next to I10.

Was this review helpful? Yes 1
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

Thank you for taking the time to review our property. It is very important in Phoenix to have a working A/C and even better if that A/C is quiet. We are happy that we exceeded your expectations. We hope the next time you are in our area you will stay again! More 

Hamburg, Germany
Level Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This summer my wife and I stayed at this particular motel because we had a positive previous experience - back in 2012. Obviously some things have changed...but let's start at the beginning: During checkin the staff was friendly and kind. As we entered the room we noticed a very intense chemical smell that indulged us instantly and escorted us on... More 

Was this review helpful? Yes 4
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. I am so very sorry for the issue with the ants during your stay. I am happy to hear that my front desk did take care of you during your check in and check out. I can assure you the problem with the ants... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 22, 2015

Had a wonderful time and the only complaint was that the room key didnt open up the back door to the hotel. Other then that I had a wonderful time. Like red roof the ppl there are nice and helpful. Would stay again if I had to.

Was this review helpful? Yes 3
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

My staff and I appreciate you taking the time to review our property. I am very pleased that you enjoyed your stay at our property. I am very sorry that your key did not work in the back door, please let us know while you are here next time and we can correct that for you. We hope to see... More 

Appleton, Wisconsin
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 19, 2015

Nice place to stay when on a budget. Clean, friendly staff, accommodating, not a lot of amenities offered but you get what you pay for. If you are looking for a nice, clean hotel on a budget, this one is great!

Was this review helpful? Yes 4
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

We appreciate you reviewing our property and are pleased to hear we exceeded your expectations. You are absolutely correct we do have a huge amount of amenities but what we lack we make up for with great customer service and a clean comfortable room. Thank you again for your review. More 

Phoenix, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 30, 2015

Red Roof Inn Phoenix West is absolutely great if attending concerts at the Ak-Chin Pavillion. Very easy to access the freeway and get around town. The hotel, although not in the best of neighborhoods has a security guard patrolling the parking lot which I found most reassuring. The room was very clean, spacious and offered free Wi-Fi internet access and... More 

Was this review helpful? Yes 2
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

I am so happy we exceeded your expectation of us. We are also pleased to hear you will be staying with us during your next concert here in Phoenix. Our location is great for the concerts at Ak-Chin since we are only 3 1/2 miles from the venue. It is time for the summer concert series so we hope you... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 5, 2015

The hotel staff (Sherri, Dallas, and Amanda) provided me with ideal places to have meals nearby. I was given cold water for the warm temperatures everyday. Wake-up calls, cab services, and maps with places to visit helped me as a visitor to the area. My graduation day and weekend was excellent with the teamwork of the staff, friendly services, and... More 

Was this review helpful? Yes 2
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

I am pleased to hear that Dallas, Shari and Amanda provided you with all you needed to make your Graduation weekend pleasurable! I think I have an awesome staff, but it is always great to hear when my guest recognize this as well. I hope you will come back and see us again! More 

Jacksonville
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 5, 2015

I travel for my work and stay at Red Roof Inn when I can...this stay I stayed at the Red Roof Phoenix,AZ West and stayed in 1 of the suites. Dallas was the front desk receptionist and she was great....very friendly and helpful. I observed her with other guests and she was friendly and helpful with all who came into... More 

Was this review helpful? Yes 2
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

Thank you for taking the time to tell us about your experience at the Phoenix West Red Roof Inn. Great service seems to be rare these days but Dallas delivers this daily to all the guest. I am so happy Dallas exceeded your expectations during your stay. We look forward to seeing you during your next business trip into Phoenix. More 

Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 4, 2015 via mobile

I Love The Fact Red Roof Inn Are Pet Friendly But The Pricing Are A Bit High. I Notice (while staying here for 2 weeks), The Highest Is Their King Size Rooms With Fredg And Microwave, 2nd Is Double Beds With Fridge And Microwave, And 3rd Is Double Beds With No Fridge Or Microwave. And Yes Make Sure You Don't... More 

Was this review helpful? Yes 2
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

We appreciate you taking the time to write a review regarding your recent stay with us. I will see about getting some doggy bag stations before your next visit. We do have a security guard every night but unfortunately this does not keep guest from throwing down cigarettes and other trash. We hope that you will stay with us the... More 

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Prices are for 1 room, 2 adults
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