We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Roof Inn Phoenix West

5215 West Willetta, Phoenix, AZ 85043
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Red Roof Inn Phoenix West
View Map
Add Photo Write a Review

198 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    71
    76
    35
    7
    9
See reviews for
43
46
31
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (198)
  • Mar-May only
    (86)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (48)
All months
Bennett, CO
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this room through Trip Advisor and got a great deal. The room was clean and pretty basic. No mini-coffee maker, no hair dryer (thought we did borrow one from the front desk). They didn't charge extra for a 3rd person in the room as some places do. The location, was just off the highway, and relatively close to... More 

Was this review helpful? Yes
bobbishaw, Manager at Red Roof Inn Phoenix West, responded to this review

Thank you for taking the time to write a review on our property. I am glad you were comfortable and I will share with my staff your response. We take pride in our rooms being clean. On your next stay with us please try out our deluxe room that comes with the coffee maker and hair dryer in the room... More 

Chino Valley, Arizona
Level Contributor
5 reviews
5 of 5 stars Reviewed July 21, 2015

I arrived in Phoenix late on Friday evening, planning to stay for one night while visiting friends. The room was extremely clean and comfortable, with a huge king sized bed. I enjoyed it so much, I ended up staying two more nights. I can't say enough good things about the friendly and helpful staff, especially the assistant manager. I plan... More 

Was this review helpful? Yes
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

Thank you for taking the time to review our property. I am so very pleased you have found your new home away from home. I have a great staff but it is nice to hear that others feel that way too. I am glad you found your room comfortable and clean, we try hard to make every stay pleasurable. Again... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed July 15, 2015

Since the beginning they are warm people, happy faces, customer service oriented, help me save money, wonderful staying, i strongly recommend stay in red roof and feel yorself at home. I was looking for a place to stay and i found my place in Phoenix.

Was this review helpful? Yes
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

I am so pleased reading your review. I am so happy that my staff exceeded your expectations during your stay. We look forward to your return visit to your home away from home and we hope we can top your last stay. More 

Villach, Austria
Level Contributor
133 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed July 8, 2015

The hotel serves its purpose very well - cheap overnight stay! The rooms are clean and the A/C is almost silent which is not always the case in budget hotels. If I had to stay a few days more, I would have also considered this hotel! The location is also very good - just next to I10.

Was this review helpful? Yes 1
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

Thank you for taking the time to review our property. It is very important in Phoenix to have a working A/C and even better if that A/C is quiet. We are happy that we exceeded your expectations. We hope the next time you are in our area you will stay again! More 

Hamburg, Germany
Level Contributor
48 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
1 of 5 stars Reviewed June 29, 2015

This summer my wife and I stayed at this particular motel because we had a positive previous experience - back in 2012. Obviously some things have changed...but let's start at the beginning: During checkin the staff was friendly and kind. As we entered the room we noticed a very intense chemical smell that indulged us instantly and escorted us on... More 

Was this review helpful? Yes 4
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. I am so very sorry for the issue with the ants during your stay. I am happy to hear that my front desk did take care of you during your check in and check out. I can assure you the problem with the ants... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 22, 2015

Had a wonderful time and the only complaint was that the room key didnt open up the back door to the hotel. Other then that I had a wonderful time. Like red roof the ppl there are nice and helpful. Would stay again if I had to.

Was this review helpful? Yes 3
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

My staff and I appreciate you taking the time to review our property. I am very pleased that you enjoyed your stay at our property. I am very sorry that your key did not work in the back door, please let us know while you are here next time and we can correct that for you. We hope to see... More 

Appleton, Wisconsin
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 19, 2015

Nice place to stay when on a budget. Clean, friendly staff, accommodating, not a lot of amenities offered but you get what you pay for. If you are looking for a nice, clean hotel on a budget, this one is great!

Was this review helpful? Yes 4
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

We appreciate you reviewing our property and are pleased to hear we exceeded your expectations. You are absolutely correct we do have a huge amount of amenities but what we lack we make up for with great customer service and a clean comfortable room. Thank you again for your review. More 

Phoenix, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 30, 2015

Red Roof Inn Phoenix West is absolutely great if attending concerts at the Ak-Chin Pavillion. Very easy to access the freeway and get around town. The hotel, although not in the best of neighborhoods has a security guard patrolling the parking lot which I found most reassuring. The room was very clean, spacious and offered free Wi-Fi internet access and... More 

Was this review helpful? Yes 2
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

I am so happy we exceeded your expectation of us. We are also pleased to hear you will be staying with us during your next concert here in Phoenix. Our location is great for the concerts at Ak-Chin since we are only 3 1/2 miles from the venue. It is time for the summer concert series so we hope you... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 5, 2015

The hotel staff (Sherri, Dallas, and Amanda) provided me with ideal places to have meals nearby. I was given cold water for the warm temperatures everyday. Wake-up calls, cab services, and maps with places to visit helped me as a visitor to the area. My graduation day and weekend was excellent with the teamwork of the staff, friendly services, and... More 

Was this review helpful? Yes 2
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

I am pleased to hear that Dallas, Shari and Amanda provided you with all you needed to make your Graduation weekend pleasurable! I think I have an awesome staff, but it is always great to hear when my guest recognize this as well. I hope you will come back and see us again! More 

Jacksonville
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 5, 2015

I travel for my work and stay at Red Roof Inn when I can...this stay I stayed at the Red Roof Phoenix,AZ West and stayed in 1 of the suites. Dallas was the front desk receptionist and she was great....very friendly and helpful. I observed her with other guests and she was friendly and helpful with all who came into... More 

Was this review helpful? Yes 2
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

Thank you for taking the time to tell us about your experience at the Phoenix West Red Roof Inn. Great service seems to be rare these days but Dallas delivers this daily to all the guest. I am so happy Dallas exceeded your expectations during your stay. We look forward to seeing you during your next business trip into Phoenix. More 

Questions? Get answers from hotel staff and past guests. Ask a question

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (6)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Phoenix hotels
North Mountain
BEST WESTERN Phoenix I-17 MetroCenter Inn
Show Prices
Show Prices
Show Prices
Camelback East
La Quinta Inn Phoenix - Arcadia
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay