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Red Roof Inn Phoenix West

5215 West Willetta, Phoenix, AZ 85043
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Red Roof Inn Phoenix West
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Red Roof Inn Phoenix West
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189 reviews from our community

Traveler rating
    69
    72
    33
    7
    8
See reviews for
41
42
30
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel staff (Sherri, Dallas, and Amanda) provided me with ideal places to have meals nearby. I was given cold water for the warm temperatures everyday. Wake-up calls, cab services, and maps with places to visit helped me as a visitor to the area. My graduation day and weekend was excellent with the teamwork of the staff, friendly services, and... More 

Was this review helpful? Yes 1
Jacksonville
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel for my work and stay at Red Roof Inn when I can...this stay I stayed at the Red Roof Phoenix,AZ West and stayed in 1 of the suites. Dallas was the front desk receptionist and she was great....very friendly and helpful. I observed her with other guests and she was friendly and helpful with all who came into... More 

Was this review helpful? Yes 1
Contributor
20 reviews 20 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I Love The Fact Red Roof Inn Are Pet Friendly But The Pricing Are A Bit High. I Notice (while staying here for 2 weeks), The Highest Is Their King Size Rooms With Fredg And Microwave, 2nd Is Double Beds With Fridge And Microwave, And 3rd Is Double Beds With No Fridge Or Microwave. And Yes Make Sure You Don't... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This is the third place we've stayed at on our 4 week trip and we're getting the hang of what can be expected at this sort of price. We enjoyed our two nights here. Good wifi. However price for second night was more than what we signed up for on trip advisor...and we got charged for the safe when we... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago

We booked two rooms at this hotel, one for myself and my oldest and another for my daughter and her fiancee. We didn't realize that the beds were doubles instead of queens and after an hour or so we requested changing my daughters room to a King room since the two of them couldn't possibly fit on a double bed... More 

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Rico, Colorado
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one (1) night April 8, 2015 - free parking, free wi-fi with good connection. Front desk team is very friendly and accommodating. Enjoyed having good guest service! Qu beds were comfortable and the room was quiet.

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bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

I agree I have the best staff ever! I have a wonderful front desk staff that goes out of their way to make each guest feel at home and wonderful housekeepers and maintenance staff that do their best to give our guest a clean room with everything in great working order. I thank you very much for taking the time... More 

Durango, Colorado
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Only stayed here one night but it was easy to find (1 block off freeway) and convenient to restaurants, grocery store (right across street), fast food and IHOP nearby. The staff was very friendly & helpful. The Hotel and outside grounds were clean, well-lit, good parking, designated smoking areas and many bench seats around the perimeter for enjoying the outdoors.... More 

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bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

I couldn't be more pleased that you enjoyed your stay with us. Our hotel is very well lit which makes it easy to find both at night and day time. We do have plenty of shopping and restaurants nearby not to mention being just north or downtown Phoenix. I am very happy that you enjoyed your stay with us. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Roof roof in Phoenix az are Kim the manger an Amanda in the morning shift they are the sweetest people you come there once they will remember you after that I have had to go there several times for my truck being in the shop they are always are more then accommodatin had an ac problem they sent the maintance... More 

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bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

We are so very pleased that you have found our hotel and will call it home when you are in Phoenix! Kim and Amanda are awesome, I agree. I am happy to hear that my team Jordan (maintenance man) included were able to get your A/C going that is very important here in Phoenix. Our beds to deliver a wonderful... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Best service in a long, long time from any hotel we've used! I sometimes have allergic reactions to the most simple things and this time, it was their room deodorizer spray in the room they gave us. I notified Amanda, the desk clerk on duty, I needed a solution or I'd have to go somewhere else, and within minutes, she... More 

Was this review helpful? Yes
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

WOW, thank you so much for the great and detailed review of our property. I am very pleased that both Amanda and Kim were able to turn your stay around into a very pleasurable one. Both Amanda and Kim work very hard to make sure every guest has the best stay possible. I am so happy Kim was able to... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

I'm a traveler, I visit hotels across the country, Dallas, Shari and the management here are very friendly and helpful. Three rates and rooms are the best value. Visit for yourself. You will come back. Comfort. Close to the I-10. Thanks, I'll be back.

Was this review helpful? Yes
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

We are so very happy that we exceeded your expectations. We do enjoying giving our guest a clean room at an affordable rate. I hope you were able to enjoy our heated pool during your stay. I really appreciate you taking the time to review our property for all the other travelers out there. We hope you will stay with... More 

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