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Red Roof Inn Phoenix West

2.0 of 5 5215 West Willetta, Phoenix, AZ 85043
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Certificate of Excellence 2014
Red Roof Inn Phoenix West
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Red Roof Inn Phoenix West
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154 reviews from our community

Traveler rating
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    58
    30
    3
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
46 reviews 46 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Located next to I-10, which was convenient as we only had a stop over in phoenix. I would like to mention the people in the reception. My son was somewhat cocky, when we arrieved and asked "What's up!" and got a quick answer, he didn't understand. He repeated and got the same answer - "Chicken butt". We had met Dallas.... More 

Was this review helpful? Yes
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

That's our Dallas, she loves people and does her best to make all guest feel as if the are home while they are here. Our location is great for travelers as you can get on and off the I-10 without issue morning or night. I appreciate you letting us know about your experience here and we look forward to your... More 

Jersey City, New Jersey
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was only in Phoenix for one night, and staying at the Red Roof Inn (Phoenix West) was terrific for the price. I paid through Expedia.com, check in was extremely easy. The room location was on the first floor near the entrance, however, it was not very noisy after 11pm. It was easy to get to from the highway &... More 

Was this review helpful? Yes
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

Thank you so much for such a detailed review of our property and the area we are in. I know the other travelers will appreciate it too. Our location is perfect as you mentioned to get anywhere in the Phoenix area within minutes. I agree we do have a lot of variety for food within a few miles of our... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My daughter had been med flighted to phoenix .so we stayed 4 days here .the staff was awesome from the general manager , asst gm , front desk, and housekeeping.they treated us like we were part of they're family.the rooms were great .clean and remodeled. locationwas close to freeway. I had a great experience here will recommend to all

Was this review helpful? Yes
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

I appreciate you taking the time to write a review of our property. It was our pleasure to take care of you and your family while you were here. We love taking care of our guest and try to give every guest that feeling you had of being part of our family. We certainly hope to see you when your... More 

Evergreen, Colorado
1 review
4 of 5 stars Reviewed 1 week ago

Great value for the price, especially as we were traveling with a medium size dog - more than enough space in the room, good bed, everything worked - including the ice machine. We made our reservation from a cell phone and they were very happy to honor the price that was quoted on the internet. One improvement could be to... More 

Was this review helpful? Yes
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

I am glad both you and your dog enjoyed your stay! I agree an automatic door would be great and I will work on that. Our rooms are very spacious and we do have new beds which make for a great nights sleep. I am happy to hear you were able to book online without any issues. We hope now... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

The receptionist was very nice, even recommended the Mexican restaurant across the street for us to try. Clean and comfortable room for the price. A few other restaurants within walking distance. Would stay again if in the area.

Was this review helpful? Yes
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

I am very happy to hear you enjoyed your stay with us. We do take pride in offering a clean and comfortable room at a reasonable rate and it seems you would agree. You are correct when you point out the many restaurants we have nearby, within walking distance or a short car ride. Thank you again for taking time... More 

Seattle, Washington
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 13, 2014

Got a great deal on this one through Expedia. Slooooow check in due to computer issues, the front desk lady kept praying out loud that it wouldn't crash, but the desk personnel were nice and gave me the room requested. Plenty of room and I had no real complaints. For the money, it was perfectly fine, I'd stay again.

Was this review helpful? Yes
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

We appreciate you taking time to write a review our Phoenix West. I am very sorry that we were experiencing computer issues during your check in. I am pleased that your room did meet your expectations and that the remainder of you stay was pleasant. We hope you will come back the next time you need lodging in Phoenix. More 

Tonopah Az.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

We had the pleasure of staying at the RedRoof Inn in Phoenix West while visiting our family. As we entered we were greeted by The front desk employees named Dallas, and Shari. They were very helpful and loved our dog Hooch who got to stay with us. Dallas showed us where out room was located and Shari showed us where... More 

Was this review helpful? Yes 1
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

Thank you for taking the time to review our property. We appreciate you letting our future travelers know about us. I agree Dallas and Shari are awesome! I am really happy to hear you enjoyed our coffee while you were here, it is outstanding. We hope to see you again when your travels bring you back to Phoenix. More 

Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2014

I've had to stay in Phoenix to take care of a sick member of my family and not knowing anything about Red Rood Inn, I signed up for a couple days only then I after 2 days, I liked it so much I decided to stay for 2 weeks. The Hotel is very easy to access to from the highway.... More 

Was this review helpful? Yes 2
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

Thank you so much for taking the time to write this review. I am so delighted that were able to make you feel at home and to help relieve some of the cost of this unexpected trip. Our location is wonderful for traveling most anywhere in the Phoenix area as we are so centrally located. I do appreciate you complimenting... More 

1 review
5 of 5 stars Reviewed November 24, 2014 via mobile

Not a single complaint everything was excellent. The room was clean and quiet. The staff was very polite and provided warm and friendly service. I would choose no other hotel in the Valley after this experience. Kim, Cindy and Shari are the night staff and manager that provided the service.

Was this review helpful? Yes
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

I am so pleased that my staff exceeded your expectations! I do agree that my staff is awesome, they enjoy what they do and it shows. It is always great hearing that a first time guest has found their new home away from home. We look forward to seeing you the next time you are in the Phoenix area. More 

Las Vegas, Nevada
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 20, 2014

The room was average but clean and very close to the highway. The rate I paid was incredible compaired to most of the other places to stay. I went there to see the Eagles play the Cards and even though we lost it was a good time. There was plenty of restaurants and stores close by. I would stay there... More 

Was this review helpful? Yes 2
bobbishaw, General Manager at Red Roof Inn Phoenix West, responded to this review

We appreciate you taking the time to review our property. Since we are only11 mile (all freeway) from the stadium this is a great location for football fans. We have several guest each game day staying at the hotel just to watch the game on our new flat screen TV's. I hope you had time while you were here to... More 

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Additional Information about Red Roof Inn Phoenix West

Address: 5215 West Willetta, Phoenix, AZ 85043
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Phoenix West 2*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Red Roof Inn, Travelocity, Despegar.com, Hotels.com, Agoda, Odigeo and Tingo so you can book your Red Roof Inn Phoenix West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Inn Phoenix West Hotel Phoenix
Phoenix Red Roof Inn
Hotel Style:
#5 Best Value Hotel in Phoenix
#31 Family Hotel in Phoenix

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