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Candlewood Suites Phoenix

#39 of 177 Hotels in Phoenix
Certificate of Excellence
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11411 N Black Canyon Highway, Phoenix, AZ 85029
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1 room 1 adult
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Candlewood Suites Phoenix
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108 Reviews from our TripAdvisor Community

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Baltimore, Maryland
Level Contributor
21 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I needed an inexpensive spot just north of the city and Candlewood Suites met my needs. The room was clean, comfortable and spacious, plus it included a large refrigerator and stove in the room. There is a nice long desk if you've got work to do as well. Decent facility.

Helpful?
Thank Rob0T
Littleton, Colorado
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 6 nights here and loved it! The hotel is very clean, bed was comfortable, very near I-17, easy to get to, staff was wonderful. As a woman traveling alone, I can't say enough about how welcomed and safe I felt here. The swimming pool and hot tub were very enjoyable, and there is a nice walking path just beyond... More 

Helpful?
Thank KJHA1
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello KJHA1, Thank you from our entire team for taking the time to leave us this wonderful review. We are beyond pleased to know that you enjoyed your stay and felt safe with us. We certainly hope to see you back with us next time you are in the area. More 

Phoenix, Arizona
Level Contributor
94 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great place particularly if staying for a few days ! Helpful desk staff and the cleaning staff will work with you for require room cleaning. Hotel is clean and not expensive. Little shop downstairs for use with your room microwave and fridge. Laundry facilities on site. Save area where you can leave your vehicle without anxiety. Great restaurant and bar... More 

Helpful?
Thank wilkesworld
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Wilkesworld, Thank you again for the wonderful review of our hotel and staff. Our team loves to hear that our guests were able to enjoy the amenities that make a Candlewood Suites special. We appreciate your recommendation and hope to see you back with us in the future. More 

Sedona, Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

There were 3 taxes listed on my statement at departure. State, city and other. Called for explanation or "other" tax and the person on the desk didn't know what the tax was for except it was always charged no matter the length of stay. I feel the "tax" shouldn't be on the statement if their own people can't explain why... More 

Helpful?
Thank AZ86351
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello AZ86351, I apologize that you did not receive proper breakdown of the City of Phoenix Hotel/Motel taxes. The taxes that are assessed are as follows: the 7.27% is for the state occupancy. The combined city occupancy tax is 5.3% which includes the transient lodging (3% other occupancy) plus permanent residential rental (2% city tax). Again, I apologize and will... More 

Coldwater, Michigan
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here on two different nights, the night we flew in and the night we flew out on our vacation. The rooms are nice, clean, and the desk workers were friendly. The bed was good. I would stay here again.

Helpful?
1 Thank Coldwater_Johnny
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Coldwater_Johnny, Thank you for taking the time to leave our hotel and our staff this wonderful review. We would love to see you back next time you are in the Phoenix area. More 

Green Valley, AZ
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 24, 2015

This property is puppy friendly, so it was our choice. Its bed was excellent!! Very good shower, very clean, nice amenities, very nice room. I would choose it again!!! Why do they not let u do short reviews???

Helpful?
1 Thank ctolstad
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Tolstad, Our entire Candlewood team thanks you very much for leaving us this wonderful review. We hope to see you back with us again soon. More 

Seguin, Texas, United States
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 13, 2015

Busy week with the hotel full, but there was always someone to help when we needed something for the room, towels for the pool or just an answer to a question. Everyone from the desk staff to housekeeping were more that courteous. And such a convenient location for dining or shopping on top of it all!

Helpful?
1 Thank Linda B
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello LInda B., Our entire team thanks you so very much for taking the time to leave us this wonderful review. We hope that you come back to stay with us again soon. More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 28, 2015 via mobile

Very clean room, lots of space I will definitely be back again, I didn't get to try the gym, they offer free movies from their library, there was a laundry room in the first floor free to guests of the hotel, a snack vending area, my room had a large kitchen with everything, bathroom was big enough for 3 but... More 

Helpful?
4 Thank Pedro E
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Pedro E., Our entire Candlewood team greatly appreciates you taking the time to leave our hotel this detailed review. We hope to see you back again with us next time you are in the Phoenix area! More 

Phoenix, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 24, 2015

I stayed at Candlewood Suites for 4 nights and could not be more satisfied with the service I received. The manager Aeryn Ohlendorf and her employees Susanna and Janine were very friendly and attentive towards all my needs (which were plenty) The hotel's honor system and complimentary service/items like free laundry were surprising and convenient.

Helpful?
3 Thank duane_s1982
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Duanes_1982, Thank you, thank you for taking the time to leave us this wonderful review. It was a pleasure having you stay with us and we do hope to see you again very soon. Great to know that you were able to enjoy the amenities we offer along with the free laundry. We value your positive feedback greatly. More 

Albuquerque
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 7, 2015

Candlewood Suites is a very GREAT place to stay. They thought of everything all the way down to can openers to salt and pepper/sugar and if that's not enough for you, they have extra cookware such as waffle irons George Foreman Grills that you can borrow. My Husband and I barely ate out. I went to the local grocery store... More 

Helpful?
3 Thank lilirish142
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Lilirish, Thank you so very much for this great review! Your family is a lucky bunch to have you cook such wonderful food for them. It is always nice to see our guests enjoying the kitchen and also to acknowledge the Lending Locker, the little things that set us apart. We do hope that you come back and visit... More 

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