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All 174 Phoenix hotels

Candlewood Suites Phoenix

2.0 of 5 Hotel   |   11411 N Black Canyon Highway, Phoenix, AZ 85029
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85%
Ranked #55 of 174 hotels in Phoenix
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
GLCM87 Chicago, Illinois
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77 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Chicago, Illinois
Top Contributor
89 reviews 89 reviews
68 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here one night when driving from Texas back to California. The hotel is set near an extremely busy road, but traffic noise is kept to a minimum so shouldn't bother anyone. Rooms had great amenities, including cooker, fridge freezer etc and was perfectly clean.The AC worked brilliantly, which in Phoenix is a life saver and kept everything really... More

Was this review helpful? Yes
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello GLCM87, Thank you for taking time to leave our hotel a review, we appreciate and value your feedback. Nice to know that you were able to utilize our amenities and that you were able to stay COOL! Very important during our hot Phoenix summer months. We hope to see you back in the future if life brings you back... More

Montreal, Canada
Top Contributor
71 reviews 71 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good place to stay if you don't need daily cleaning services. Lots of parking Near highway but noise is not an issue on a side or back room. Very clean Full size fridge ,microwave,stovetop,dishwasher ,complete kitchen with dishes ,pans etc. Free use of washer and dryer,fitness room and little convenience store. Everything worked well except the air conditioner which... More

Was this review helpful? Yes
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Vidtrans, What an exceptional review you left for our hotel. Thank you very much for taking the time to acknowledge the details of your stay. Our entire team appreciates guests such as yourself and we hope to see you back next time you are in the Phoenix area. More

Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2014

I was very impressed by our room at the Candlewood Suites, it was spacious, clean, comfortable, well designed and had everything you could need for an enjoyable stay. Including a fully equipped kitchen, lots of comfortable seating and a flat screen TV with lots of channels. The staff were very friendly and helpful. I would definitely recommend this hotel to... More

Was this review helpful? Yes 1
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello I-am-a-starr, Thank you from the entire Candlewood Suites Phoenix team for taking the time to leave us this stellar review. It sounds like you really made your suite your home while you were staying with us and that is exactly our goal....for our guests to feel free. Thank you for future recommendations and we hope to see you back... More

Glendale, Arizona
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 29, 2014

Never really get the opportunity to see how nice Candlewood is supposed to be. There was a deal offered online that was "Pay when you stay" When trying to check in we were told different. Problem is they still charged my card $50. My husband and I are in the process of fighting an illegal eviction, our belongings are in... More

Was this review helpful? Yes 1
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

KidRockGirl, Thank you for taking the time to leave your feedback regarding the Phoenix Candlewood hotel. I would value your input regarding the "Pay when you stay" deal that you mentioned. If you could please contact me with further information so I can research further I would appreciate it. We never like a guest to leave our hotel unhappy. You... More

Baltimore, Maryland
Contributor
19 reviews 19 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 7, 2014

I wasn't expecting too much since it seems like an ordinary hotel is an ordinary part of town. But I was very surprised. This hotel was much nicer than expected. The location is very convenient to various parts of the large Phoenix area. It was very clean and safe. All of the workers were friendly. Had a very warm heated... More

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Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello 260Jeff, Our team appreciates you taking time to write us this wonderful review. We love to hear that our guests are enjoying all the different amenities that make our hotel special. Our Phoenix Candlewood family hopes to see you back real soon. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 4, 2014

We brought a pet that was within the guild line specifications And we're told me couldn't have her. We are on an extended stay. We were told that we can find a different hotel. The manager was extremely rude about the situation and I would not recommend anyone with a pet to stay here.

Was this review helpful? Yes 1
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Sarah G, I am extremely disheartened to receive this review of our hotel. We greatly value the fact that our hotel is pet friendly and we always love to have furry friends stay with us. I am unaware of the situation that occurred and am in hopes that you would please contact me at your earliest convenience so we... More

North Hollywood, California, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 24, 2014

My family loves the comfort of home away from home, and Candlewood Suites does just that. We had a nice size kitchenette with a full size Fridge, microwave, oven etc. My daughter was not so happy about sleeping on a pull-out sofa bed, but she managed to enjoy her own privacy. It really felt like home because we were in... More

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Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Chana S., THANK YOU for taking the time to leave our team and our hotel this wonderful review. Our goal is to have all our guests feel like this is their home away from home so your comments mean a lot to us. We hope to have you back next time you are in the Phoenix area. More

Big Timber, Montana
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 9, 2014

Candlewood Suites are a do-it-yourself type of facility--no daily maid service is the main difference from a hotel. But who needs it when you stay a week, are gone every day playing in the sun, and need a cool, quite place to sleep -- and fix breakfast. I enjoyed this facility more than the one in Tempe mainly because this... More

Was this review helpful? Yes
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Mtinnkeeper, Thank you for taking the time to leave us this wonderful review. We love to see that you mentioned all the things that make a Candlewood Suites special such as the kitchen, laundry and housekeeping services. Then to top it off you mentioned why our Phoenix location is special due to our location with the park and walking... More

Chattanooga, Tennessee
1 review
4 of 5 stars Reviewed April 7, 2014

If you plan to stay in this part of Phoenix (near Peoria/MetroMall) and close to I-17, this is a solid choice for the price point. The bed was comfortable and clean, room was well insulated, and the pool/grill area were nice features. Enjoyed the customer cookouts on Wednesday nights. During my 2 month stay the staff were always hard-working, responsive... More

Was this review helpful? Yes
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello L L, Our team appreciates you taking the time to leave us a great review! It is always wonderful to hear that our long term guests enjoy the amenities we have to offer and make our hotel their home away from home. We hope to see you next time you are in the Phoenix area. More

Hurricane, Utah
1 review
5 of 5 stars Reviewed April 4, 2014

This was my first stay at a Candlewood Suite and I have to say that I loved it! I was there for an extended period of time for training and loved how the staff was over-the-top hospitable and friendly. The amenities in the 'Cupboard' were so convenient and I loved having free washer and dryer available that I could use... More

Was this review helpful? Yes
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Marisa, You loved staying here and our entire team loved having you here! As you know it was bittersweet for us on departure day. Thank you so much for taking the time to leave us such a great review and mention all the extra things that make our hotel special. Hope to have you back with us sometime in... More

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Additional Information about Candlewood Suites Phoenix

Address: 11411 N Black Canyon Highway, Phoenix, AZ 85029
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Phoenix 2*
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Also Known As:
Candlewood Suites Phoenix Hotel Phoenix
Candlewood Phoenix
Phoenix Candlewood Suites

53 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#13 Best Value Hotel in Phoenix #25 Business Hotel in Phoenix #48 Romantic Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites Phoenix hotel, we put the amenities where they really count: in your room. Big and built for comfort, it's the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over-sized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD player and VCR. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. We re a pet friendly hotel, too (fees apply). The Candlewood Suites Phoenix hotel is an all suites hotel near Honeywell Automation College and close to Cactus League MLB Spring Training. We are a 2011 Cactus League Spring Training hotel! The Candlewood Suites Phoenix hotel is located near Maryvale Stadium and Peoria Sports Complex. We are a 2011 Phoenix International Raceway hotel! The Candlewood Suites Phoenix hotel is located near Phoenix International Raceway. ... more   less 
Number of rooms
98

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