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Candlewood Suites Phoenix

#44 of 175 Hotels in Phoenix
Certificate of Excellence
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11411 N Black Canyon Highway, Phoenix, AZ 85029
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Candlewood Suites Phoenix
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99 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Albuquerque
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Candlewood Suites is a very GREAT place to stay. They thought of everything all the way down to can openers to salt and pepper/sugar and if that's not enough for you, they have extra cookware such as waffle irons George Foreman Grills that you can borrow. My Husband and I barely ate out. I went to the local grocery store... More 

Was this review helpful? Yes
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Lilirish, Thank you so very much for this great review! Your family is a lucky bunch to have you cook such wonderful food for them. It is always nice to see our guests enjoying the kitchen and also to acknowledge the Lending Locker, the little things that set us apart. We do hope that you come back and visit... More 

Marana, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed one night and chose this hotel because of the positive reviews. Room was a good size and very clean. Staff was helpful and courteous. The pool and hot tub were very clean and the area was well-maintained. I travel a lot for business, so I am very used to staying in hotels. This was excellent for the price. I... More 

Was this review helpful? Yes 1
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello JToddHenderson, Our entire Phoenix Candlewood team wants to thank you for leaving us this wonderful review. We do appreciate and value your feedback greatly. Happy to hear that you will be back to stay with us again next time you are in town visiting your daughter at college. Please know that the day you checked in was when our... More 

Phoenix, Arizona
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel is very clean - the sheets, the carpet, the bathroom, all of it smells and looks clean. The front desk staff if very friendly and accommodating. The furniture looks newer and is comfortable. The kitchen was equipped with just about anything you needed. The room is a good size also. The flat screen tv was a nice size... More 

Was this review helpful? Yes
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello tmgatty, Our entire Phoenix Candlewood team thanks you for taking the time to leave this detailed review about our property and the surrounding area. It is always wonderful to know that our guests are able to enjoy all the things that make our hotel special. It was a joy to have you with us and we hope you come... More 

CHARLES CITY
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 6, 2015

Spent two nights. Nice to have some room to move around, and kick back after flying and an outing in Tucson, before heading for a week-long stay in Cottonwood. Very nicely stocked so we could quickly. Fix our own breakfast before being off for sightseeing. Would stay again any time.

Was this review helpful? Yes 1
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello CharlesCity_IASuzyQ, Thank you so very much for taking the time to leave our hotel and our team this wonderful review. We would love to see you back next time you are in the Phoenix area. Hope you had a great time sightseeing. More 

Pearl City, Hawaii
Level Contributor
165 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed May 3, 2015

Location is convenient as it sits near on and off ramp to Interstate 17. Also nearby are multiple eateries accessible by car. Lots of free parking for guests. Service at desk friendly. The noise from the machine room adjoining our assigned room was annoying. And, the smoke odor from smokers is very troublesome. The designated smokers area is near the... More 

Was this review helpful? Yes
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Hawaiiandi, We do appreciate you leaving us a review and letting us know your thoughts. Feedback good or bad only makes us a stronger team and a better hotel. I do hope that you brought the situation with your room to the attention of the front desk or management team so that we were able to move you into... More 

Minneapolis, Minnesota
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 27, 2015

We were in Phoenix for 10 days to attend a wedding and stayed here so we could cut costs of dining out every day. Rooms are clean and comfortable -- with microwave, stove top range, toaster, full-size fridge, dishwasher, pots and pans. Amenities include pool with spa, gas grills for cookouts, workout room, an honor-system "cupboard" where you can grab... More 

Was this review helpful? Yes
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Geenyas, Thank you very much for leaving this detailed review of our Candlewood Suites. I am certain your review will assist future guests of ours. We love to see that you were able to enjoy the kitchen as well as the cupboard and our outdoor areas. Hope to see you back with us in the future! More 

Glen Ellyn, Illinois
Level Contributor
4 reviews
5 of 5 stars Reviewed February 5, 2015

We and friend couples stayed for 5 days during a recent vacation and found the place excellent for us. The rooms were spacious and the small kitchens helped a lot. There were exercise facility, swimming pool, washer/dryer all included. Free hi-fi was also nice. You can rent DVD and cooking appliances. It is very close to highway. The front staff... More 

Was this review helpful? Yes
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Shin N., Our team loves to hear that you enjoyed your stay with us. Great to know you were able to relax and spend time at the pool and BBQ area with your friends. Hope to see you back next time you are in the Phoenix area. More 

Boulder City, Nevada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 2, 2015

My fiancé and I took a trip from Boulder City, NV to Phoenix, AZ for his daughters 16th birthday. We had booked a room at a neighboring chain close to the Candlewood Suites Hotel that we had stayed at the year before. The neighboring chain had changed ownership and had turned into a complete slum. We stayed the night, but... More 

Was this review helpful? Yes 2
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Lorraine D, Thank you for taking the time to leave our hotel this wonderful review. We are sorry to hear of the circumstances that brought you to us but are certainly grateful that you found our hotel and that we exceeded your expectations. Our entire team looks forward to having you back next time you are in the city... More 

Tucson, Arizona
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 29, 2014

First, a little background as to why my boyfriend and I chose this hotel over the numerous options available. My boyfriend and I are in the military, stationed Lompoc, California and Tuscon, Arizona respectively. We live close enough to each to go on weekend trips together and meet in the middle but too far away to visit each other without... More 

Was this review helpful? Yes 3
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Sarah A, Where do we begin to thank you for this wonderful and detailed review of our Candlewood Suites Phoenix? Your detailed review of not only all the amenities that make our hotel and Candlewood Suites special as well as the area information mentioned will assist so many TripAdvisor travelers coming to our hotel in the future. Not many... More 

Phoenix, Arizona
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 15, 2014

This was our first stay at Candlewood suites. We were impressed with the service we received from Tyler at check-in. He allowed us to check in early, due to a faulty water heater at home. Property, as well as the room were impressively clean. Price was great for the ammenities. Would stay again. Wish hotel offered rooms with king size... More 

Was this review helpful? Yes
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello DougieFresh1020, Thank you for this amazing review and for taking the time to leave it on TripAdvisor for us. Tyler is one of our best, nice to have him recognized here in your comments. We hope to see you back again in the future but under better circumstances, no home emergency. Happy Holidays. More 

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