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All 176 Phoenix hotels

Candlewood Suites Phoenix

2.0 of 5 Hotel   |   11411 N Black Canyon Highway, Phoenix, AZ 85029
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88%
Ranked #28 of 176 hotels in Phoenix
Certificate of Excellence 2013
A recent review
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69 people have reviewed this hotel

Traveler rating
    29
    31
    6
    2
    1
See reviews for
10
24
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22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Big Timber, Montana
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Candlewood Suites are a do-it-yourself type of facility--no daily maid service is the main difference from a hotel. But who needs it when you stay a week, are gone every day playing in the sun, and need a cool, quite place to sleep -- and fix breakfast. I enjoyed this facility more than the one in Tempe mainly because this... More

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Chattanooga, Tennessee
1 review
4 of 5 stars Reviewed 1 week ago

If you plan to stay in this part of Phoenix (near Peoria/MetroMall) and close to I-17, this is a solid choice for the price point. The bed was comfortable and clean, room was well insulated, and the pool/grill area were nice features. Enjoyed the customer cookouts on Wednesday nights. During my 2 month stay the staff were always hard-working, responsive... More

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Hurricane, Utah
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my first stay at a Candlewood Suite and I have to say that I loved it! I was there for an extended period of time for training and loved how the staff was over-the-top hospitable and friendly. The amenities in the 'Cupboard' were so convenient and I loved having free washer and dryer available that I could use... More

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Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Marisa, You loved staying here and our entire team loved having you here! As you know it was bittersweet for us on departure day. Thank you so much for taking the time to leave us such a great review and mention all the extra things that make our hotel special. Hope to have you back with us sometime in... More

California
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Every member of the staff was friendly and helpful. We were very impressed with the cleanliness and updated decorations of the room and public spaces. It looked like a new hotel to us. The bed was comfortable and our room was quiet. Our request for a room away from the highway was met. We were by the elevator but that... More

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Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Viajara821, Thank you, thank you for the raving review of our hotel. Our entire team appreciates you taking the time to let us know all the things you valued at the Candlewood Suites. We truly hope to see you back in the future! More

Elburn, Illinois
Senior Contributor
22 reviews 22 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Boy do they need some updating all over, too noisy next to freeway, desk chairs bad shape all peeling & cracked, pillows flat too & all washed out, rooms need paint & updating. Room seems cramped for being a "suite" looks better & cleaner on line Would stay elsewhere & pay little more. Service there is great nice people at... More

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Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Gizmo625, I apologize that your stay was anything less than perfect. I hope that you did let management or the desk staff know of the issues you experienced so we are able to correct what we can control. On the upside I am happy to know that the guest service was exceptional. We hope that you give our hotel... More

Rochester
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first stay at a Candlewood Suite. Overall, it was a very pleasant stay. We stayed for 15 days. Bed very comfortable, staff very nice -- all of them! Wednesday evenings are special at this place with the hotel putting on a dinner for the guests -- very nice touch. One thing they should change is the 2... More

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Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello LBJ670, Thank you for taking the time to leave our hotel this great review. Great to hear that you joined us for the Wednesday social, it is a favorite day for our team as well. I understand your concerns regarding the dishes and running the dishwasher. 2 is our standard for the studio suite but I will make note... More

Illinois
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 20, 2014

I didn't give this 5 stars as our room smelled. A stale, maybe dirty carpet smell. We opened the windows and then didn't notice it. Hopefully that was just our room and not all of them. We were in and out so much we didn't try to switch rooms. The hotel is a great location right off I-17. It has... More

Was this review helpful? Yes 1
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello Phylgary, Our hotel family appreciates you taking the time to leave us a great review. We love to hear that you enjoyed the amenities we offer such as the fitness center as well as the Candlewood Cupboard and felt comfortable at the hotel relaxing. None of us like to hear that your experience was less than perfect. I hope... More

Honolulu, Hawaii
Top Contributor
59 reviews 59 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 5, 2014

This was an above average hotel. The location is convenient- close to a lot of restaurants, but only one is really within walking distance. The hotel felt safe, they had some good control measures to keep non guests out. The room was very spacious and had a full kitchen and full-sized fridge. The rooms very clean and there's a nice... More

Was this review helpful? Yes 2
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello 08Bandit, Thank you for taking the time to leave our hotel this terrific positive review! Our entire team greatly values every single guest experience. Glad to see that you were able to enjoy the Candlewood Cupboard, this is one of our most appreciated amenties at the hotel. We hope you will be back again to visit us in the... More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed January 1, 2014

I cant say enough nice things about this Hotel. From the front desk team members, and management they made me feel like I was family and always went out of there way to do whatever I needed to make my stay more comfortable. They always had a smile, and a I can do attitude when taking care of my needs.... More

Was this review helpful? Yes
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

THANK YOU Spring N for this raving review of our hotel and our team! We value you taking the time to leave us such great comments and look forward to seeing you again soon. More

Burbank, California
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 14, 2013

What a great surprise this hotel was. It is simple, yet nicely appointed and far better than some of the more famous chain hotels. Nice room touches included a dishwasher, tea to go along with coffee, a nice fridge (though noisy at night) and something I had not seen before in a hotel chain -popcorn in the room. I liked... More

Was this review helpful? Yes 1
Aeryn O, General Manager at Candlewood Suites Phoenix, responded to this review

Hello CharlieC2360, I am very pleased to know you enjoyed your stay with us and appreciated the things that make Candlewood Suites special. Everyone on our team values the time guest like you take to review our property. We hope to see you back again soon! More

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Additional Information about Candlewood Suites Phoenix

Also Known As:
Candlewood Suites Phoenix Hotel
Candlewood Suites Phoenix Hotel Phoenix
Candlewood Phoenix
Phoenix Candlewood
Phoenix Candlewood Suites
Address: 11411 N Black Canyon Highway, Phoenix, AZ 85029
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Phoenix
#32 Family Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Phoenix 2*
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites Phoenix hotel, we put the amenities where they really count: in your room. Big and built for comfort, it's the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over-sized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD player and VCR. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. We re a pet friendly hotel, too (fees apply). The Candlewood Suites Phoenix hotel is an all suites hotel near Honeywell Automation College and close to Cactus League MLB Spring Training. We are a 2011 Cactus League Spring Training hotel! The Candlewood Suites Phoenix hotel is located near Maryvale Stadium and Peoria Sports Complex. We are a 2011 Phoenix International Raceway hotel! The Candlewood Suites Phoenix hotel is located near Phoenix International Raceway. ... more   less 
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