We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites Phoenix-Scottsdale

#28 of 174 Hotels in Phoenix
Certificate of Excellence
Hotel deals
Hotel website
4415 East Paradise Village Parkway South, Phoenix, AZ 85032
Special Offer
Earn 2X HHonors Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Embassy Suites Phoenix-Scottsdale
Professional photos View all
Browse nearby
Embassy Suites Phoenix-Scottsdale
Write a Review

617 reviews from our community

Traveler rating
    272
    227
    75
    30
    13
See reviews for
153
131
41
188
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (617)
  • Mar-May only
    (176)
  • Jun-Aug only
    (169)
  • Sep-Nov only
    (132)
  • Dec-Feb only
    (140)
All months
There are newer reviews for Embassy Suites Phoenix-Scottsdale
See the most recent reviews
Livermore, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If you're visiting Scottsdale on business or family trip, the Embassy Suites Scottsdale is a great place to stay. The staff are always there to support your needs. Buffet style breakfast is included. The rooms are clean and are 2 room suites with kitchen and sofa bed. The hotel is next to a wonderful golf course and walking distance to... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Erwin thank you for sharing all the wonderful signature items we offer at this hotel. It means so much to us when we can deliver on our guest needs. All the best Ila Smith General Manager More 

Appleton, Wisconsin
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is simply wonderful. The staff is friendly and helpful. Our room was huge (#2008) and had a nice balcony that overlooked the golf course and pool. We reserved a cot ahead of time (we are Hilton Honors members) and it was waiting for us when we checked in. The weird thing is … they told us at the... More 

Was this review helpful? Yes 1
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Packer Lovers, I am fan of Aaron Roger as well. I am glad to hear your stay was overall amazing. The Cot was in your room because we rented it for another guest who did not need and decided to WOW you. Normally there is a charge because we have to rent them. I am glad it worked out... More 

Portland, Oregon, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Good breakfast. Rooms were clean, spacious and well appointed. Evening reception was a very positive surprise. Staff was helpful and courteous. Just an overall great experience. I would highly recommend this hotel to anyone staying in the area.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Randy, Thank you for your sweet feedback. We try to pride ourselves in service and it means so much when our guest perceive it. I am glad you family visit went well. Best Wishes, Ila Smith General Manager More 

UK
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 19 days and really loved every minuate. The staff are excellent very helpful and polite and go out of their way to assist you and give you a great vacation. Special mention to Adam? on the front desk a real asset to the team. Breakfast was excellent and the evening managers special was an added bonus. Room... More 

Was this review helpful? Yes 3
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Thank you for writing your kinds words. I loved reading your comments. I see you are visiting from the UK, I am so jealous as I have never been there. The comments about the pool situation are being reviewed by my staff and we hope to find a better solution. Thank you for sharing so we can improve on our... More 

Albuquerque, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Hot tub didn't work and make sure you don't stay in a room next to a ventilator. For the price, I expected a much better value for what I paid for. The breakfast was great and the staff did a great job making breakfast and cleaning up.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Connie, Thank you for sharing your comments. I am sorry to hear about the ventilator situation. I am glad the rest of your stay and breakfast went well. Best Regards, Ila Smith General Manager More 

Chicago
Contributor
16 reviews 16 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Perhaps we lucked out because some of the concerns listed by other travelers were not evident in our recent five-night stay. We had a golf course view on the fifth floor that looked down on the swimming pool and practice range. The wi fi connection in the room was perfect--we never had any trouble connecting with laptop or iPad. Also... More 

Was this review helpful? Yes 2
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Thank you so much for your kind words Susan. Your feedback means so much to us. I wish our pool was larger but I am glad you got to enjoy all of our other wonderful amenities. Ila Smith General Manager More 

Allen, Texas
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is probably a great hotel if you are there just for golf, swimming, and generally having fun. However I was there for work and needed solid wireless but as others said it was pretty bad. It is a little tired and could use updating. The exercise room is very small with one bike, two treadmills, and an elliptical. The... More 

Was this review helpful? Yes 1
Adam L, Guest Relations Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Hi TXWayne, Thank you for the honest feedback. The wireless network is the hotel's highest priority at the moment. We have a major network overhaul in a month or two. Not only will the upgrade increase the bandwidth significantly, but add more wireless routers throughout the hotel. Part of the upgrade will offer tiered levels of bandwidth depending on the... More 

Pensacola, Florida
Top Contributor
78 reviews 78 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I usually come to phoeixix a few times a year to visit my daughter.This year, Tapatio was not accommodating or inerested in our continued business so we stayed atEmabassy suites. ES could not do enough for us. We felt like VIPs and they are located on a nice golf course which has a pedestrian trail that offers a very scenic... More 

Was this review helpful? Yes 1
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Mike Thank you so much for your kind words. I love hearing we are your new favorite hotel. This is the best compliment. Thank you so much! I can't wait to meet you on your next visit. Ila Smith General Manager More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Just an OK hotel. Was staying as a solo business traveler over a week while several other groups occupied the hotel. Was never asked about my Hilton Honors status or given much info on check in. Immediate WiFi connectivity issues that continued throughout my stay despite an initial attempt to fix by hotel staff and tech support (but suggesting that... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Adam L, Guest Relations Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Hi Stephanie M., First of all don't apologize about posting a negative review. I myself understand how a bunch of small issues can effect an otherwise good experience. We need honest feedback so that myself and the rest of our staff can use this as a teaching opportunity, and address areas where we have faltered. On behalf of the hotel... More 

Spokane Valley, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Great location near lots of restaurants and large mall. Staff very friendly. Be aware that it is on a golf course and if you are staying on the side of the property of the 1st hole you will hear the club house announce on a loud speaker each group that is to be on the 1st tee. Starts at 0700... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Adam L, Guest Relations Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Hello Tracy T., Great to read you had an enjoyable stay during your time with us. We'll definitely have to pass on your wonderful comments about the breakfast to our restaurant staff. This stuff is a great motivator for our hardworking team! Sorry about the loud speaker noise for tee times. We hope the golf course will someday soon invest... More 

Questions? Get answers from hotel staff and past guests. Ask a question

142 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (115)
Viewed
View from room (20)
Viewed
Hotel & grounds (26)
Viewed
Room/suite (34)
Viewed
Pool/beach area (10)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Hotel & grounds (4)
Viewed
Dining (4)
Viewed
Room/suite (8)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question