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Embassy Suites by Hilton Phoenix-Scottsdale

#27 of 177 Hotels in Phoenix
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4415 East Paradise Village Parkway South, Phoenix, AZ 85032
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Embassy Suites by Hilton Phoenix-Scottsdale
Embassy Suites by Hilton Phoenix-Scottsdale
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811 Reviews from our TripAdvisor Community

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Phoenix, Ariz., United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

We have stayed in this hotel on numerous times. Our experience this past weekend was terrible. The coffeepot had to be exchanged for one that worked. The TV reception was so bad you could not make out the image on the screen. We stayed in an upgraded suite that had , susposingly, a vending machine containing water and snacks. The... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Phil M
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Good Afternoon, Thank you taking the time to share your experience. On behalf of the entire team I would like to apologize for the short comings you experienced during your stay. We have addressed the TV issue, the challenges occurred while we were in the process of upgrading our guest rooms with 55", and our bedrooms with 49" TVs. The... More 

Albuquerque, New Mexico
Level Contributor
81 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Room was not ready when checked in so they gave us another room and checked that we were ok not only with room but also location. Quiet room, great view of golf course and mountains. Need to be careful as some of the golf course views you would hear the pro shop calling golfers starting at seven. Very good location... More 

Helpful?
Thank Mo M
Phoenix, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great view of the golf course and quiet area. Friendly staff. Rooms are very spacious and breakfast offers great selection. I enjoyed my time and the amenities. Plenty of parking and very quiet hotel. Business center is small. Con is the internet needs better signal.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Eric H
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Good Afternoon Eric, We appreciate you taking the time in sharing your experience. Our property is in the process adding many upgrades, and improved internet strength is on the top of list, while the business center is scheduled for remodeling in 2017. Our goal is to ensure that when returning to the Scottsdale area you first think of the Embassy... More 

Tulsa, Oklahoma
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I had the opportunity to stay at the Phoenix/Scottsdale Embassy Suites Hotel. The hotel overlooks a golf course. The scenery was beautiful. The hotel was very clean. The complimentary meals were good. Especially the breakfast with a wide variety of choices.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Genuine515
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Good Afternoon, We appreciate you sharing your take away while you were our guest. Please we take your feed back very seriously. Our goal is to be your hotel of choice when traveling to the Scottsdale area. We look forward to seeing you in the future. Thanks Again! More 

Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

we had planned a vacation that encompassed several stops; the first flying into Phoenix from Albany NY, staying over night to rest, driving to Sedona to stay a couple nights (see Best Western Plus review, then onto Jerome (see Surgeons House review), then finishing in Vegas for the Terry Fator show (see Mirage review). My husband and I planned on... More 

Helpful?
Thank Heather W
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Heather, Thank you taking the time to share your experience while you were a guest. We truly appreciate the kind review, and hope we have the chance to be your host again. Have a Great Day ! More 

Anaheim, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

As usual, a stay at a Hilton related hotel is nothing short of enjoyable. The value was good, the room simple but elegant, the staff we interfaced with were very accommodating. I would highly recommend this hotel to anyone staying in the Scottsdale, AZ area.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Steve T
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Good Afternoon Steve, On behalf of the entire team here at the Embassy Suites thank you for sharing your experience. We wish you safe travels, and look forward to seeing you when returning to the Phoenix/Scottsdale area. More 

Aberdeen, United States
1 review
5 of 5 stars Reviewed 1 week ago

I would highly recommend this motel. The rooms were large and very clean. The staff was all friendly and willing to help in any way. Their complimentary breakfast was better than any place I have stayed. It offered anything and everything you could ask for breakfast. The meals all were excellent.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Linda J
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Good Afternoon Linda, On behalf of the entire team here in Arizona we thank you for the kind posting. We look forward to being your host in the near future. Thanks !! More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

The view was wonderful, overlooks a golf course. A lot to do in the area, try old town Scottsdale. Clean room and lots of room. Good staff and meeting faculties. The breakfast was fresh and staff helpful.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Brigette F
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Good Afternoon Bridgette, The associates here at the Embassy Suites thank you for sharing your kind words. We work hard to earn your trust in ensuring you stay is comfortable. We look forward to serving you in the future. More 

Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is great at seeing you are satisfied with your stay. If you are not a golfer you will need a car to tour the area. They have a shuttle that will go one mile from the hotel. tHe restaurant is decent not a place I would like to eat nightly.

Helpful?
Thank XXXXXXyt
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Thank you for your comments, we truly appreciate the feedback from all our guests. Please know we have a new Chef on property, and are looking forward to a new, and exciting twists in our culinary offerings. We look forward to having you as our guests when traveling to this area. Thanks Again from all the associates at the Embassy... More 

1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel, second shift staff was not as cordial as first shift, breakfast was good and omelets where awesome. Bed was kind of hard and I felt a face lift of the rooms was needed, especially the coach and chair. The housekeeping staff was very kind and rooms where clean. Expensive due to national championship in area, didn't think the... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank lorediad
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

We appreciate you taking the time to share your feedback, and we share all your impressions with our associates. Please know we use your comments to improve upon our service. Over the next year and half we are excited about the upcoming renovations the hotel will be going through. Currently we are installing new 55" TVs in living area of... More 

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