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Embassy Suites by Hilton Phoenix-Scottsdale

#28 of 175 Hotels in Phoenix
Certificate of Excellence
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4415 East Paradise Village Parkway South, Phoenix, AZ 85032
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Embassy Suites by Hilton Phoenix-Scottsdale
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Embassy Suites by Hilton Phoenix-Scottsdale
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685 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
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Dallas Fort Worth, United States
5 of 5 stars Reviewed yesterday NEW

We were traveling through Phoenix and stayed at this hotel. It is located in a quiet neighborhood away from any highway noise. This hotel is under renovation and it looks like they are doing a great job. Suites are clean and spacious. Our room had a balcony that you can sit out. Kids really enjoyed the pool. Complimentary drinks and... More 

Review collected in partnership with Embassy Suites Hotels

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AZ, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We like planning all our staycations at the Embassy. We like the two room accommodations, the breakfast has such a great variety and is run smoothly, accommodating all the guest. The rooms are very clean. At this hotel we like the location and the views.

Review collected in partnership with Embassy Suites Hotels

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Albuquerque, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The hotel is pretty good. The rooms were pretty good, and the pool area is nice. There were however a couple of frustrating issues: 1. The shower was slow to drain. 2. The manager reception was very basic. I have had much better experiences at other Embassy Suites. The biggest issue has to do with the fact there is no... More 

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Tucson, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is a Lovely place. We were there at summer rates which made it an even better bargain. The rooms are beautiful and well presented. Staff was very friendly. We recommend this hotel. This was our first time and we will go back.

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rio rancho, nm
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our first stay at an Embassy Suites and we were impressed by the location and the property itself. Our room was on an upper floor overlooking the pool and out onto the driving range and golf course. Sitting on our balcony gave us the impression of being much further from the city than we were. Parking was adequate... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

A sincere note of GRATITUDE is offered to the entire STAFF of Embassy Suites/Phoenix-Scottsdale...during the100th INTA World Congress: * Corina & Sales Colleagues: In-House SHOE-drive * David & Restaurant Staff: Assist with the INTA Breakfast Club each morning. (Truly, above & beyond) * Andrew & Lounge Staff: Food & Beverage So very BLESSED by the Enthusiasm & SERVICE which is... More 

Review collected in partnership with Embassy Suites Hotels

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Seattle, Washington
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We flew into Scottsddale for a family emergency and stayed here for three nights. Overall, the hotel is a decent value with a mostly friendly, helpful staff. We had a small suite with fridge and microwave in the room and lots of options nearby for groceries and restaurants. The included breakfast was delicious — made-to-order omelets, lots of fresh fruit... More 

Was this review helpful? Yes 1
Durango
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an older property but the staff was great. The carpets could use some cleaning in the hallways and elevators but otherwise everything was very acceptable. The breakfast staff was excellent as was the meal itself. Great bedding.

Was this review helpful? Yes 1
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Dear T R, Thank you for sharing your wonderful comments. I was sad and happy to read your comments about the dated carpets in the hallway and elevator. At this time we have replaced 4 of the 5 floors of the hallway carpets in the hotel. The project started during your stay and I am so sorry you did not... More 

Calgary
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed three nights at this hotel in July of 2015. The rooms are spacious and comfortable. There was a microwave, fridge, coffee maker, counter and sink in the room. The free breakfast included made-to-order eggs, and everything else you could want for breakfast at a self-serve buffet. They also offer Happy Hour with free drinks from 5:00 to 7:00.... More 

Was this review helpful? Yes 1
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Dear Denise from Canada, Thanks you so much for sharing your experience. Everything you wrote is what we hope to deliver everyday. The full cook to order breakfast, complimentary evening managers reception and mostly the service. We take pride in that and it makes us feel so good when our guest become recipients of it. Thank you for staying with... More 

Glenmoore, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was the first time I've stayed at an Embassy Suite Hotel. I was in Scottsdale for a professional conference and this hotel had a block of rooms available to us at a special rate. I was quite impressed with the full breakfast included in the rate. The complimentary happy hour with snacks was another surprise perk. The spacious rooms... More 

Review collected in partnership with Embassy Suites Hotels

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IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Dear Kathy, It means so much to us to be your first Embassy Suites experience. More importantly I am so happy it was a wonderful experience. It means so much to us when a guest is WOWED by the Embassy Brand. It offers such a great value. We hope to see you again maybe even on a personal trip next... More 

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