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All 176 Phoenix hotels

Embassy Suites Phoenix-Scottsdale

3.0 of 5 Hotel   |   4415 East Paradise Village Parkway South, Phoenix, AZ 85032 (Paradise Valley)
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Embassy Suites Phoenix-Scottsdale

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Ranked #40 of 176 hotels in Phoenix
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
pbahab San Diego, California
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371 people have reviewed this hotel

Traveler rating
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    56
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    5
See reviews for
104
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101
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
San Diego, California
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I enjoyed our stay at this hotel for 4 nights during the time of spring break for many schools, so there were lots of families among the guests (and more golfers than you could shake a club at). The room layout was a plus...bedroom separate from living room and sinks separate from toilet/shower area. The bed was... More

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Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Pbahab, Thanks so much for taking the time to write such nice comments on our hotel and staff! We are thrilled to hear that you enjoyed your stay with us and that our staff in all departments were friendly and helpful. We hope to see you back soon! More

Gallup, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel was fabulous. Anything you want with in walking distance including mall, reastarurants 5star to fast food, golf for dad.. awesome pool and hot tub while having complimentary drinks in the evening after a long day of shop and golf. Shuttle service is awesome. No waits, super friendly staff. Breakfast is fabulous! Something for everyone in the family. Gotta... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Georgene D, Thanks so much for the great comments on our hotel and staff! We truly appreciate your business and we thank you for choosing our beautiful hotel as your place to stay while in Phoenix. We hope to see you back soon! More

new york
Top Contributor
91 reviews 91 reviews
68 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Everyone very pleasant and good breakfast and cocktail hour. But as someone else mentioned the corridors are not clean..they need to be vacuumed more often. And as someone else also mentioned we came back at 3.00pm for a snooze and found our room had not been made up. And they want you to pay for internet...come on Embassey suites..there are... More

Was this review helpful? Yes
Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Begley85, Thank you for your past visit and we appreciate your response on trip advisor. I will note the free internet suggestion to my General Manager. There is something to be said about the front view of the hotel, we find many guests enjoy that view especially at night with the city lights and the mountain backdrop as the... More

Santa Clarita, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We have been staying with Embassy Suites for several years. Each time the staff is friendly, helpful and willing to accomodate our extra needs. The lobby, bar and pool area is full of fun and exciting happenings throughout the stay. The Breakfast cannot be beat...fresh omelets, breads and muffins as well as pancakes are served for all to enjoy.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Nancy F, Thank you for the wonderful comments on Trip Advisor! It is always great to have you back as our guest and are thrilled that our staff is taking good care of you each and everytime! We hope to see you back soon and wish your a very happy Spring Season! More

Flagstaff, United States
1 review
3 of 5 stars Reviewed 1 week ago

Disillusioned, disappointed. Not worth the money we spent. Main benefit was the location, but this has become much less important after my stay. The pro's are outweighed by the cons overall in terms of dollars. I will not be staying in another Hilton owned hotel unless I have no choice.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Sharon C, We appreciate your comments but would love to get more detail on how we could have made you stay better. Please feel free to give me a call to help us understand what went wrong. Have a great day and a wonderful Spring Season! 602-765-5800 More

Illinois
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family stayed at the Embassy Suites for a spring break get away. The hotel is in a great location-close to shopping, restaurants, and points of interest like Piestewa Peak and Echo Creek Canyon. We paid extra for the golf course/mountain view, and it was worth it. Otherwise we would have had a view of the parking lot.The rooms that... More

Was this review helpful? Yes
Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear IllinoisLglegl, Thanks so much for taking the time to respond about your stay with us on trip advisor! We are thrilled to hear that you enjoyed your stay with us and enjoyed all the benifits of staying at an Embassy Suites. I will be sure to note with the Chef your suggestions concerning the Managers Reception. We hope to... More

Milwaukee, Wisconsin
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our stay was great until the last day. The property is beautiful and there is a lot to do around it. The breakfast is fantastic. We really could have used queen sized beds as the doubles were really small for two adults, but I don't think they'd fit in the room so we made due. The cocktail hour was great.... More

Was this review helpful? Yes 2
Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear LOVINTHESUN216, Thank you for your recent stay, we value your business! I am very sorry to hear about the shirt that was missing from your room. By any chance could it have been left in the bed and may have been taken when the bedding was changed? I will take another look in lost and found and see if... More

Englewood, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Front Desk staff doesn't value its most loyal guests (Hilton Diamonds) and you are treated with poor room selections. They schedule elevator "upgrades" during their busiest season severely inconveniencing guest since no readily available stairs are available. Pick another location.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Stephen B, Thank you for taking the time to respond on trip advisor. I am very sorry to hear that you feel this way. I will look into the situation upon your arrival to see what went wrong. We take pride at the front desk in welcoming our valued Hilton Honors Members every day. I hope to see you... More

Magnolia, Texas
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I recently completed a five nights stay and we found the hotel average at best, particularly given our last visit to the hotel. The hotel was packed and that likely contributed to our dissatisfaction. While the room was clean and comfortable, the hallways were dirty and we frequently had to step around cheese goldfish, pretzels and cookie... More

Was this review helpful? Yes
Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Jim Y, Thank you for staying with us on your last visit, we truly appreciate your business. I will be sure to address your comments with our GM and Food and Beverage Manager. We apologize for the noise as well as we updated our elevators (they look great by the way) and also placed many of our new couch's... More

Collinsville, Illinois
Top Contributor
118 reviews 118 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed staying here for 3 nights. The room was nice and the only real complaint we had was that the air conditioning system was so loud it was hard to watch TV in the living room area. They have free drinks from 5:30 to 7:30 around the pool each evening which was nice. The pool is lovely and has... More

Was this review helpful? Yes
Doug S, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Maggie K, Thanks for the great comments on our hotel! We are thrilled to hear that you enjoyed your stay with us! Many of our new couch's have just arrived and they are looking great in our suites! We hope you come back soon to see some recent changes were have made and are making to make our guest... More

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Additional Information about Embassy Suites Phoenix-Scottsdale

Also Known As:
Embassy Suites Phoenix-Scottsdale Hotel
Embassy Suites Phoenix-Scottsdale Hotel Phoenix
Embassy Suites Phoenix Scottsdale
Embassy Suites Phoenix
Embassy Suites Scottsdale
Phoenix Embassy Suites
Embassy Suite Scottsdale
Address: 4415 East Paradise Village Parkway South, Phoenix, AZ 85032
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Paradise Valley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Phoenix
#30 Business Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Phoenix-Scottsdale 3*
Official Description (provided by the hotel):
Casual contemporary atmosphere. Each of our 270 two-room suites features a separate living and sleeping area,private balcony, galley kitchen with microwave, wet bar, refrigerator and coffee maker. Two TV's with remote controls, two phones with high speed internet. Dressing area, in-room safes. All suites have spectacular views of the golf course or surrounding community. ... more   less 
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