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Embassy Suites Phoenix-Scottsdale

3.0 of 5 4415 East Paradise Village Parkway South, Phoenix, AZ 85032
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Embassy Suites Phoenix-Scottsdale
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Embassy Suites Phoenix-Scottsdale
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578 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Swansea, Illinois
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars NEW

We stayed at this hotel to attend the Barrett-Jackson Auto Auction. There was so much around this location that we loved it. It was just far enough away so that we didn't have all the traffic but close enough that it only took us a short time to get to the auction every day. Perfect resort. I'm not a golfer... More 

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Greenville, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

The reception and food were nice. However, the upkeep was lacking and appeared worn down in places. Not a bad stay but for the price I expect a nicer accommodation. Part of our stay the price was 189 with a group discount. We needed to stay one day longer and the price jumped to 289. Maybe a 125-150 a night... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Not only was this guy very rude, but he also has zero people skills. It's sad that one person can make me never want to come back. Even the engineering guy that had to fix the toilet was rude and brash. I honestly felt like the staff was inconvenienced by us being here. Bottom line, there are better places to... More 

Was this review helpful? Yes 1
Adam L, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Hi NothappyEmbassey, I'm extremely sorry about the interactions you had with our staff. This is defiantly not how we present ourselves and we do take pride in our staff's great customer service. Please feel free to contact me directly at 602-765-5850 so I can get more detailed information regarding the employee issues. It's a problem that does need to get... More 

Boise, United States
1 review
5 of 5 stars Reviewed 1 week ago

The breakfasts and soups were outstanding. Evening party great. Service good. Too many characters required. Too hard to count 200 characters. I'm tired of trying to compose 200 characters! I give up if this is not 200 characters good bye!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Adam L, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Hello David W., We find it outstanding that you find our breakfast and soups outstanding! Sounds like the evening party was great, loved that the service was good, and I apologize about those 200 characters. Hang in there Mr. W. because they do include the spaces in between those words. Have a great day! More 

Los Angeles, California
Top Contributor
60 reviews 60 reviews
36 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 1 week ago

Just completed a stay here, on business. The positives: a friendly staff; usual Embassy Suites offerings like free breakfast and evening drinks/snacks. The negatives: (1) The room was quite worn. The furniture was a little dated, and there was peeling wallpaper and peeling paint in parts of the room. I think others on TA have stated the same. It wasn't... More 

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Adam L, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Hi Andy_555555, First off I just want to say thank you for the detailed feedback. We will utilize this to help make improvements where possible, and more specifically better help guests with WiFi issues. During higher occupancy days our WiFi network gets taxed pretty heavily which does cause the signal to drop in some areas of the hotel. Unfortunately installing... More 

Providence, United States
1 review
4 of 5 stars Reviewed 1 week ago

We booked a 4 night stay for our 10th anniversary. The hotel is in a great location and we enjoyed the pool, hot tub, and breakfast. Our room was next to the elevator which was kind of loud and annoying throughout the nights. We liked the suite layout and had a lot of fun.

Review collected in partnership with Embassy Suites Hotels

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Adam L, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Hi Jason H., Congratulations on your 10 year anniversary! My wife and I just had ours back in October. I'm sorry about the noise of the elevator during your stay. I hope it didn't disrupt your sleep too much. Sounds like you enjoyed the facilities which is good to hear. Overall I'm happy your stay and anniversary went well. Please... More 

tucson, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Nice place on golf course. They do have stay and play offerings, but not at the time of my stay. Small pool. Walking trail around golf course. Nice reception and breakfast. Rooms were very nice with golf course views

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Adam L, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Hello Brad A., Thank you for the nice comments. We're glad you chose to stay with us while enjoying golf in our backyard! During higher occupancy months it can be difficult to come by golf package bookings. We encourage you to keep looking and stay with us again soon. More 

Overland Park, KS
Top Contributor
129 reviews 129 reviews
34 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In town for a soccer tournament so the hotel was swarmed with families, kids and big groups. Despite this, the hotel did a nice job keeping thing pretty clean and running smoothly. Even the breakfast lines were moving quickly and food was good. Wifi is a little spotty and seemed to keep dropping my Ipad connection, but all in all... More 

Was this review helpful? Yes 1
Adam L, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dearl weathermankc, These past few weekends were extremely busy with soccer tournaments going on in Phoenix as you know. So it does make us very happy that everything ran smoothly during your time with us. We do apologize about the WiFi connectivity. With high occupancy and heavy guest usage is does slow down our network significantly. We do have a... More 

Bellemont, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were traveling late through the area and had a hard time finding a hotel, as our travel plans took a bad turn. We stopped by this lovely hotel and luckily encountered Adam, the manger at the front desk. He went above and beyond our expectations and did everything he could to find us a room. Although being quite busy... More 

Was this review helpful? Yes
Adam L, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Hello Marf123, I appreciate the kind words! You happened to catch us at the best time and I was more than happy to accommodate you and your family. We do our best to make everyone's experience at the hotel the best it can be. I'll make sure the rest of the staff is aware of your compliments regarding the hotel.... More 

minneapolis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed for business reasons and really enjoy the stay. The price is rather expensive to say the less but the service is great, the breakfast is delicious and the complitary wine on the evening close the pool is really appreciated. Too bad they offer absolutely NO organic food.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Adam L, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Hello Lucie L., Thank you for the feedback. We appreciate you staying with us during your business trip. Unfortunately busy season for us means the rates kick it into high gear. You should come back on vacation during the summer or fall when I rates really drop! I'm happy to see you were able to partake in our two most... More 

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Additional Information about Embassy Suites Phoenix-Scottsdale

Address: 4415 East Paradise Village Parkway South, Phoenix, AZ 85032
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Paradise Valley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Embassy Suites Phoenix-Scottsdale 3*
Number of rooms: 270
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Also Known As:
Embassy Suites Phoenix-Scottsdale Hotel Phoenix
Embassy Suites Scottsdale
Phoenix Embassy Suites
Embassy Suite Scottsdale
Hotel Style:
#15 Business Hotel in Phoenix
#21 Family Hotel in Phoenix
#30 Romantic Hotel in Phoenix

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