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Embassy Suites Phoenix-Scottsdale

3.0 of 5 4415 East Paradise Village Parkway South, Phoenix, AZ 85032
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Certificate of Excellence 2014
Embassy Suites Phoenix-Scottsdale
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Embassy Suites Phoenix-Scottsdale
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533 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tsawwassen, Canada
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Although I was at the Hilton on business, I enjoyed meeting all the other guests at the Manager's Reception in the evenings, which made my solo trip all that more fun and enjoyable. Great staff, and friendly and clean place to be, plus close to all shopping and lots of places to eat.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Thank you for your wonderful recent comment on Trip Advisor. It sounds like you had a great trip even though you were out here on business. I am glad you got to enjoy our complimentary signature items at breakfast and the evening reception. It is a great value. It sounds like you may have made some new acquaintances as well.... More 

Hutchinson, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is in a great location. It is near several restaurants and a large shopping center. The rooms were clean and spacious. The made-to-order breakfast was a nice feature. I would have preferred a few more/better wine choices for the evening reception, but overall it was a good experience.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Adam L, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Hello Kristi S, Thank you for the wonderful comments. The cooks do an excellent job with the morning breakfast. Definitely one of the highlights our guests get to experience during their stay. We appreciate the feedback regarding the evening reception. The hotel is always looking for ways to better improve the guest experience. We'll pass your suggestion along to the... More 

Kansas City, Missouri
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is in an excellent location. You can get to downtown scotsdale in 10 mintues, plus lots of dinning nearby. The view of the golf course and mountains is superb. Lots of golf nearby as well. We have been coming here for over 10 years.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Adam L, Front Office Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

We're glad our location worked out perfectly for the two of you. I hope you took in all the sites, especially the golf course view! Thank you for being such loyal guests and would love to see you come back soon. Have a happy Holidays! More 

1 review
2 of 5 stars Reviewed 1 week ago

Old carpet had stains thin walls we had bad room overlooking heating and cooling system this is called and upgraded room LOL we moved then got stained carpet right by elevator could hear everything breakfast was good

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Albert, My name is Ila Smith and I am the General Manager of the hotel. Being an extensive traveler myself I know how important good housekeeping and cleanliness is to me when I travel and I regretted reading your post, and I am sorry we let you down. I am pleased to share we will be doing a refresh... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel was OK--nothing outstanding. Our biggest complaints was the housekeeping--bathrooms not cleaned well, didn't replace soap, lotions etc. Also, did not clean out coffee from coffee maker. Also, the toilet flushed very loudly. Bed not particularly comfortable--too soft. Hotel needs a face lift.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Valued Guest, My name is Ila Smith and I am the General Manager of the hotel. Being an extensive traveler myself I know how important good housekeeping is to me when I travel and I regretted reading your post, and I am sorry we let you down. Providing service to our guest rooms is something we pride ourselves on... More 

Top Contributor
55 reviews 55 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Embassy Suites for a week while we were scouting neighborhoods for our upcoming move. Overall, the facility was clean. Our room was nice (I did like the layout with bathroom access from both the bedroom and the main living area). However, the shower part of the bathroom could use an update. I noticed the calking wasn't... More 

Was this review helpful? Yes 1
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Valued Guest, Thank you so much for sharing your recent experience with us. First of all I hope you found a place to live during your visit to Phoenix. If not we would love to be your home in transition. I moved out here 14 years ago from the Bay Area and absolutely love it here in Phoenix. I... More 

Snohomish, Washington
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 2 weeks ago

We have stayed at several Embassy Suites in different states but were very disappointed in the Embassy Suites in Phoenix. Rooms need updating badly. Free breakfast was good, and nightly reception was okay. Pool area was wonderful Located on golf course and we were disappointed in course. Won't be staying here again.

Was this review helpful? Yes 1
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Darlene, My name is Ila Smith and I am the General Manager of the hotel. Being an extensive traveler myself I know how important it is to check into a updated guest room. I regretted reading your post, and I am sorry we let you down. The hotel will be getting a refresh starting in 2015 and hopefully you... More 

La Grange Park, IL
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Embassy Suites is a great hotel for a short or long term stay. I stayed in a king room with a golf course view. Getting this room is absolutely worth it. When you're sitting on your balcony at night overlooking the golf course and mountains, you will truly love it. The daily breakfast and evening reception is a nice... More 

Was this review helpful? Yes 1
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Doubleem, I hope your next visit with us will be a leisure trip. I was happy to read on your business trip you got to enjoy the balcony views and relax on your patio. Thank you for sharing your wonderful comment about that experience and the one you had at our complimentary service: Breakfast and evening reception. We look... More 

Dallas, Georgia
Top Contributor
77 reviews 77 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is just what you need to get away and relax a bit. A recent trip to Phoenix gave us the chance to relax a few days here and it was worth the time away. Take the time to go down town Scotsdale while stay here and enjoy all the area has to offer.

Was this review helpful? Yes 1
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Tony, Thank you for your recent post on Trip Advisor. It looks like you had a great visit while you were in Phoenix and more importantly at our hotel. You took time out of your busy schedule to relax. I was so happy to read that. The in today's world we are all so busy with our crazy lives and... More 

San Diego, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really like this hotel. We stayed in a two-room, one bed suite overlooking the golf course and there is a great kitchen area w/ fridge, desk, couches, and the bathroom is split between the toilet/shower and sink in another room.. perfect for getting ready in the morning! The complimentary breakfast is delicious, with cook-to-order omelets and pancakes (they offer... More 

Was this review helpful? Yes 1
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Dani, Thank you for your recent post on Trip Advisor. I could not help you are from my favorite place in the U.S- San Diego. It looks like you had a wonderful time visiting friends and family for Thanksgiving. I agree with your comments: I too think we are perfect for either a family or business trip. Embassy Suites... More 

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Additional Information about Embassy Suites Phoenix-Scottsdale

Address: 4415 East Paradise Village Parkway South, Phoenix, AZ 85032
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Paradise Valley
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Phoenix-Scottsdale 3*
Number of rooms: 270
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Also Known As:
Embassy Suites Phoenix-Scottsdale Hotel Phoenix
Embassy Suites Scottsdale
Phoenix Embassy Suites
Embassy Suite Scottsdale
Hotel Style:
#17 Family Hotel in Phoenix
#17 Business Hotel in Phoenix
#27 Romantic Hotel in Phoenix

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