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Embassy Suites Phoenix-Scottsdale

#30 of 175 Hotels in Phoenix
Certificate of Excellence
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4415 East Paradise Village Parkway South, Phoenix, AZ 85032
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Best prices for: 1 room 1 guest
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Embassy Suites Phoenix-Scottsdale
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Embassy Suites Phoenix-Scottsdale
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633 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gilbert, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The complimentary breakfast that is served is the best around........from making your omelet and pancakes fresh to providing yogurt as well, nothing was left off that you would have needed. Lobby is tastefully decorated and although we did not partake, the Welcome Reception is a splendid idea that provided drinks and light snacks.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Cheryl, I am sorry to hear you did not get a chance to take an advantage of the evening reception. Breakfast is my favorite item as well. I see you live locally and we hope to see you again very soon. Thank you for sharing your great comments with us. Ila Smith General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is overall a nice hotel, stayed for a golf tournament with the connected Stonecreek golf club. Room was clean, bed and bedding are pretty comfortable, nice suite layout with a separate living room and double entrance to bathroom. Loved that you could open the windows and had a nice little balcony area. Only issue was drain and sink... More 

Was this review helpful? Yes
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear valued Guest, Thank you for your lovely comment about out hotel. This means so much to us. Thank you also for sharing your comments about the slow drain. We are looking into this to improve our experience. We hope to see you again very soon. Ila Smith General Manager More 

San Diego, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed here for 3 nights in late March. It’s a smaller Embassy Suites hotel, unfortunately the room I occupied is on the second floor right above the reception area, and it was noisy in the mornings and evenings. The noises came from the front-desk and free happy hour activities between 5-7 pm, free drinks and snacks attracted a large... More 

Was this review helpful? Yes
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Valued Guest, Thank you for sharing your comments. Our hotel is tucked away and sits on a golf course with the mountain view as a back ground. Many of our guest do enjoy sitting out on the patio area late into the evening. I am so sorry it interrupted your experience to relax. Your recommendation to ask for a... More 

Calgary
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel was great. Facilities were clean and staff were excellant. Issues getting transportation anywhere. Got the run around a couple of timeon getting arrangements through the hotel for taxis or limo service. If you are looking for a Scottsdale golf experience don't play Stonecreek, But I guess you get what you pay for. Most unorganized course I've played. Unorganized getting... More 

Was this review helpful? Yes
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

David, I was so happy to hear your stay with us was wonderful. The hotel really takes pride in offering the best service we can. I can't wait to share that with the team. In regards to the golf course, I was very sad to read they undelivered. Though the transportation company and golf course is not owned by us... More 

crawley uk
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Another great stay here . Been staying here for years so I'll keep it short . The restaurant menu has had some major changes with a new chef .. One word...lovely I had a Cobb salad which was amazing .Really enough for 2 people and my man had the burger . The food can be eaten at the pool ,In... More 

Was this review helpful? Yes 1
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Janie, The best compliment you gave us is that you have stayed with us for years. I love hearing that. We did change some culinary items in the hotel. Our menu is new and very well received. I was thrilled to hear your comments because it reiterates we made a great choice. The food is fantastic and our guest... More 

Seattle, Washington
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All other hotels should take note to how this place operates. The breakfast was the best free hotel breakfast I've had. Eggs to order were great. The facility was clean and well kept. Free happy hour from 5:30-7:30 was a great perk too. I enjoyed a morning jog on the path behind the hotel. It borders a golf course and... More 

Was this review helpful? Yes 1
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear valued guest, I loved reading your comments. You put a smile on my face. Thank you so much for sharing your amazing experience with me so I can pass it along to the team. They love hearing comments like yours because it reiterates all the training we do is affecting our guest experience in the most positive way it... More 

Pennsylvania, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Nice hotel. Good price. Great breakfast. Nice pool area. Really looks tired generally and the air conditioning is really loud and overall ineffective especially in the bedroom. If you are on a budget its a good choice but expect to feel stuffy in the bedroom!!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Mary Lou, Thank you for sharing your sweet comments about our hotel. We agree, we think we offer an amazing value and are very proud of it. Embassy Suites is my families choice for the same reason. We hope to see you again very soon. Ila Smith General Manager More 

Grosse Pointe Woods
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about this ES is spectacular. The property is situated on the beautiful Stone Creek Golf Course and if your room faces the golf course, you will have a great vista. The made to order breakfast is the best of any ES that I have stayed at. Same goes for the Manager's Reception in the evening. The food manager is... More 

Was this review helpful? Yes
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

David, I love you for all the things you wrote about our hotel. You said everything we strive to accomplish on a daily basis. You could be my advertising agent. Thank you for sharing all that we hope we can deliver to every guest, ever day. We hope to see you again very soon. Best Wishes, Ila Smith General Manager More 

Sierra Madre Ca, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The rear of the hotel faces the golf course with the camelback mountains as a backdrop. It is picturesque & we were also lucky to see a lightning storm for hours the night of the day before we left which was spectacular from the outtdoor balcony & also the bedroom window. Breakfast was a great bonus. Went to eve reception... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Dear Valued Guest, The storms are amazing to watch off the guest balcony. It makes for a spectacular sight. Thank you for sharing your wonderful feedback. I look forward to sharing it with the team. Best Regards, Ila Smith General Manager More 

VALLEY STREAM
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great staff, excellent golf course as well. The staff was outstanding. i would highly recommend this place to everyone. Breakfast is a bonus and so is the happy hour. If you are traveling to Scottsdale this is a great place to stay with family.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
IlaPatelSmith, General Manager at Embassy Suites Phoenix-Scottsdale, responded to this review

Donald, Thank you so much for writing about all the service and product we strive to provide. We love hearing about our guest experience especially when we exceed your expectations. All the best and we hope to see you again very soon, Ila smith General Manager More 

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