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All 174 Phoenix hotels

JW Marriott Desert Ridge Resort & Spa Phoenix

4.5 of 5 Resort   |   5350 E Marriott Drive, Phoenix, AZ 85054 (Desert Ridge)
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Ranked #10 of 174 hotels in Phoenix
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
meg987 Hove, UK
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1,428 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (314)
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English first
Hove, UK
Top Contributor
78 reviews 78 reviews
25 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here whilst on a business trip and although I was unable to take advantage of the facilities the hotel had to offer, I would quite happily stay here again for the chance to take advantage of them. The adult-only pool area looked very nice. The gym was well equipped and they even had a schedule of classes, including spin... More

Was this review helpful? Yes 1
Richland, Washington
Contributor
11 reviews 11 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Last weekend I visited the JW Marriott Desert Ridge Resort and Spa Phoenix. It was perfect and amazing. I went for a fun girl’s weekend, and couldn’t have asked for a better time. The hotel is beautiful and well kept. The interior decorations are beautiful and the grounds are perfect. We spend most of our days on the lazy river,... More

Was this review helpful? Yes 1
Phoenix, Arizona, United States
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked our room to celebrate our grandson's birthday. My son had a suite which was awesome. The rooms are spotless and I love their beds. So comfy. We enjoy the lazy river and pools. It's a great place to kick back, have a drink, and relax. Plenty of shady spots and grass. We watched the dive in movie. For... More

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Port Reading, New Jersey
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

On behalf of my family, I would like to say that resort employee Gordon Martin, made our stay at this establishement enjoyable and memorable. He continued to go above and beyond in providing us with laughs, as well as fine recommendations and accommodations for various attractions both inside and outside of the hotel. Gordon is as genuine of a person... More

Was this review helpful? Yes 5
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you so much for taking the time to write your wonderful comments on Gordon Martin. We certainly agree with you, and many other guests that send in their kind words about Gordon. He is an exceptional associate and truly is passionate about making ever guest feel special. We will gladly pass on your comment to Gordon and we look... More

Roseville, California
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I finally made it back to Arizona after 2 years. Last time, we stayed the Westin Kierland, but quickly realized we should have stayed here, at the JW Marriott Desert Ridge, after stopping by to check out the property. Well, this time we stayed at the JW Marriott Desert Ridge, and we loved it. The room was... More

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you so much for choosing to stay at our resort for your recent vacation, we certainly appreciate your business. We are so pleased that you had such a wonderful experience with us and were able to enjoy all the amenities that our resort has to offer. We hope that we will continue to be your choice resort when your... More

Penzberg, Germany
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very well maintained established resort in Scottsdale. We stopped there for two nights on our 3500 miles south-west roundtrip to relax from driving and sightseeing. Our daughter enjoyed the swimming esp. the lazy river. Nice rooms, great gardens and friendly staff. Thanks to the onsite Starbucks we did not even leave the resort for breakfast.

Was this review helpful? Yes 2
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We appreciate you choosing our resort as your relaxation spot and so pleased to hear that you and your family enjoyed your time spent with us! We hope that we have the opportunity to welcome you back to the resort when your travels bring you to Arizona again! More

Auburn, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Clearly the JW Marriott in Phoenix lives up to it's "8" rating in the Marriott Family! Being an owner we are proud of this JW property! Gordon (Front door man) was a man who in this day and age is hard to find for an employee! Marriott - thank you for employing a person like Gordon who is obviously proud... More

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to write your review. We certainly agree that Gordon is such a great role model for all of our Marriott employees. He is extremely passionate about his job! We do appreciate your feedback regarding the refill cups at the pool area and have forwarded on your comments to our Recreation Manager to review. We... More

Corona, CA
Top Contributor
54 reviews 54 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

To start off, Gordon was always friendly to me and my daughter. If he saw her without me, he asked about me. Made us feel like the most important guests there!! I was here for a conference and asked to be placed as close as possible. The room was right by the elevator (but I never heard it!!) and straight... More

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to write your review. We appreciate your kind words about Gordon, he is an outstanding associate and we will certainly pass on your comments to him. We are so pleased to hear that your conference was successful and that you were also able to fit in some relaxation at the pool area. We do... More

Everett, Washington
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This place was amazing!! Absolutely beautiful hotel. The pool area was huge and had a great lazy river. We had conferences there and the conference area was huge! The rooms were very nice and I had a great view. The staff was very friendly and very helpful. I recommend this for families as well as there were plenty of places... More

Was this review helpful? Yes 1
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to write your review about your recent stay with us. We value receiving feedback from our guests and truly appreciate that you took the time to provide us with yours. We are pleased to hear that you enjoyed your time with us and look forward to the opportunity of welcoming you back to the... More

Senior Contributor
32 reviews 32 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The service is top notch at this resort hotel. The staff from the bell hop to the valets to the waiters/waitresses and pool attendants were very polite and helpful. We were always greeted with a hello and an offer to assist if we needed it. We stayed for 3 nights in a junior king suite which overlooked one of the... More

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to share your review. We are pleased to hear that you enjoyed your time spent with us and appreciate your comments on our service. Our entire team takes great pride in offering a top level of service to each and every guest and we will be sure to share your comments with them. We... More

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(74)
  • Very nice(33)
  • Pool area(26)
  • Golf course(24)
  • Blue Sage(16)
  • Happy Hour(7)
  • Friendly and helpful(4)
  • Would highly recommend(3)
  • Great time(3)

Additional Information about JW Marriott Desert Ridge Resort & Spa Phoenix

Address: 5350 E Marriott Drive, Phoenix, AZ 85054
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — JW Marriott Desert Ridge Resort & Spa Phoenix 4.5*
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Also Known As:
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Phoenix
Marriott Phoenix
Phoenix Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Top resorts Hotel in Phoenix #3 Spa Hotel in Phoenix #4 Luxury Hotel in Phoenix #7 Business Hotel in Phoenix #7 Family Hotel in Phoenix #8 Romantic Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
The JW Marriott Desert Ridge Resort & Spa provides luxury, unparalleled service, endless recreation and exquisite dining. This desert mountain luxury hotel near Phoenix has Arizona's largest ballroom, a pampering spa, outstanding restaurants and championship golf. Upon arrival, you're greeted with an expansive grand lobby, splashing fountains, stunning floor-to-ceiling windows, sparkling waterways and majestic palm-lined pathways. ... more   less 
Number of rooms
950

Questions & Answers

Questions? Get answers from JW Marriott Desert Ridge Resort & Spa Phoenix staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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