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All 174 Phoenix hotels

JW Marriott Desert Ridge Resort & Spa Phoenix

4.5 of 5 Resort   |   5350 E Marriott Drive, Phoenix, AZ 85054 (Desert Ridge)
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Ranked #8 of 174 Hotels in Phoenix
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
WestEastOne Boston, Massachusetts
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1,451 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
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English first
Boston, Massachusetts
Contributor
19 reviews 19 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

While I did experience a couple of maintenance problems with my room, the hotel took every possible measure to remedy them as efficiently as possible and they acknowledged their responsibility in a way that left me feeling great. Rooms are very nicely sized, comfortable bed and bedding, large bathrooms and great southwest views in most directions. The Service was outstanding... More

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Houston
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We are here for a combination business event and vacation. This is a very nice place! Clean, service is excellent and the hotel staff is incredibly polite and welcoming! The downside is that wifi is $13 a day. I find it very irritating that a room rate this high nickels and dimes you on something like wifi service!

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Senior Contributor
22 reviews 22 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

The rooms were spotless, the staff was friendly, and the pool area was incredibly relaxing! Arizona is a beautiful state, and so is this resort! This is definitely the best resort we have stayed at in the states, and the price was good for what you get. Highly recommended!

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Danbury, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

Nice gentle massage. The pressure was just right. I didn't feel like I had fought a fight a few hours later. I had a pedicure after the massage and it was just as good. The staff was very helpful and contributed to the relaxing atmosphere.

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to write your review of Revive Spa! We are so pleased to hear that you had a relaxing experience both with your massage and your pedicure and we look forward to welcoming you back to the Spa in the near future! More

Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very pleased with the facilities and staff. Our room was very clean, and as expected, nicely appointed. The food (and bartender) at Roy's was particularly nice. Order the Ono and souffle. Would gladly stay there again.

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are pleased that you enjoyed your time with us and at Roy's. We hope to welcome you back to the resort again soon! More

Freehold, New Jersey
Contributor
17 reviews 17 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Luxury at its best - awesome lazy river. This was a wonderful place to stay, although a bit on the high end of spectrum regarding cost - still worth putting a few dollars aside and stay here at least 2 nights. You will not regret it!

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are so pleased to hear that you enjoyed your time with us, especially at the Lazy River! Please check our website out for special packages and promotions that we offer throughout the year to hopefully bring you back to our resort for another visit! More

Pell City
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very friendly staff...hotel and grounds were very clean...great convention space with a layout that was very easy to navigate for first time visitors...meeting rooms were well stocked with refreshments and layout worked well for our meetings.....shuttle service to shopping and dinning off property was a big plus....my wife was very happy with the pool area and care staff took to... More

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to write your review. We are thrilled to hear that you enjoyed your time during your conference and that your event was successful as well as your wife enjoying her time at the pool area and that she was well taken care of by our staff! Whether for business or pleasure, we hope to... More

London, England
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second consecutive year holding a 500-person meeting at Desert Ridge, and their service is very good and getting better. The property is big -- 900 rooms -- so they tend to have a lot of events at once, but you would never know it from the attention we received. The sleeping rooms are large, pleasant and well-equipped.... More

Was this review helpful? Yes 1
Melbourne
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The good - comfy beds, nice bathroom - little market area where could stock up on some snacks or a 6 pack of beer for the room fridge - fabulous selection of restaurants - lots of areas to sit relax & have a drink - great pool area with lazy river & hot tub - great beer-on-tap selection - great... More

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed all the amenities that our resort has to offer. We hope to have the opportunity to welcome you back again soon! More

San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stay here often and just love everything about it except for the people in the Starbucks on the property. We have gone to that location several times and the last two times the people there are less then pleasant. One girl refused to give me the creamer and the next time I brought my daughters in... More

Was this review helpful? Yes 1
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to write your review. We are disappointed to hear about your challenges in Starbucks during your stay with us. Please email us your contact information at jwdesertridgefacebook@marriott.com to discuss in further detail. Thank you! More

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(74)
  • Very nice(33)
  • Pool area(26)
  • Golf course(24)
  • Blue Sage(16)
  • Happy Hour(7)
  • Friendly and helpful(4)
  • Would highly recommend(3)
  • Great time(3)

Additional Information about JW Marriott Desert Ridge Resort & Spa Phoenix

Address: 5350 E Marriott Drive, Phoenix, AZ 85054
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Desert Ridge Resort & Spa Phoenix 4.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Marriott, Booking.com, Tingo, Priceline, Travelocity, Expedia, Odigeo and TripOnline SA so you can book your JW Marriott Desert Ridge Resort & Spa Phoenix reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Phoenix
Marriott Phoenix
Phoenix Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Phoenix #4 Luxury Hotel in Phoenix #6 Business Hotel in Phoenix #6 Family Hotel in Phoenix #8 Top resorts Hotel in Phoenix #8 Romantic Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
The JW Marriott Desert Ridge Resort & Spa provides luxury, unparalleled service, endless recreation and exquisite dining. This desert mountain luxury hotel near Phoenix has Arizona's largest ballroom, a pampering spa, outstanding restaurants and championship golf. Upon arrival, you're greeted with an expansive grand lobby, splashing fountains, stunning floor-to-ceiling windows, sparkling waterways and majestic palm-lined pathways. ... more   less 
Number of rooms
950

Questions & Answers

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Baton Rouge, Louisiana

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Questions? Get answers from JW Marriott Desert Ridge Resort & Spa Phoenix staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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