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JW Marriott Desert Ridge Resort & Spa Phoenix

#10 of 175 Hotels in Phoenix
Certificate of Excellence
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5350 E Marriott Drive, Phoenix, AZ 85054
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JW Marriott Desert Ridge Resort & Spa Phoenix
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JW Marriott Desert Ridge Resort & Spa Phoenix
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1,811 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Everything about our trip was an absolute delight! The pool and grounds, lodging, and dining was exceptional and the location was perfect! What was most pleasing about the trip was the level of the service that we consistently received! From check-in to check out was an absolute pleasure. If we ever return to Phoenix, we will stay at Desert Ridge... More 

Was this review helpful? Yes
Park City, Utah
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a massive property with all the pleasures and costs of a small city. My husband was here on business, and I joined him with our nine-year-old daughter at the end of his work week. Some aspects of our experience were fantastic, some less so, but the main note I want to make is for parents - there is... More 

Was this review helpful? Yes 1
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to write you review. We are pleased to hear that you enjoyed many aspects of your stay and your time spent poolside. We are however, disappointed to hear that the weekend music disrupted sleep time for your child. We will certainly bring this to the attention of our staff, to look at solutions for... More 

Scottsdale, Arizona
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

this is a great place to relax and feel like you are away from Home , when you are in your back yard !!! took my grandkids here for a weekend. We had just finished a Carnival Cruise a month before , they had just as much fun here as the cruise !!... note to self save money next time... More 

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Columbus, Ohio
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a wonderful stay at the JW Marriott Desert Ridge. We had 4 rooms booked with a family of 12 including 5 kids ranging from 2 to 9 years old. The pool area was great for the kids, especially the lazy river water slide. The one drawback was there was no zero depth entry portion for any of... More 

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North Providence, Rhode Island
Level Contributor
103 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This JW Marriott most certainly lives up to the high expectations consumers have come to expect from the JW Marriott product. The property is very large but beautiful and clean in every corner. The rooms are spacious with fantastic amenities, super comfy beds, soft robes, small refridge, and a great shower. They have free washers and dryers for a some... More 

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Richfield, Wisconsin
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel itself is rather large.Much bigger than I expected.The grounds are very well kept up.The pool can get a little crazy on weekends but I enjoyed it.There was music and the wait staff was very quick with a cocktail.Roy's restaurant was fantastic.We did not need reservation but we went right when it opened.I would definitely stay there again.

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Key Largo, Florida
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the JW Marriott in May, 2015. The place is very large and great for families with young kids. Lots of pools. The breakfast was very good each morning. Plenty to choose from and great service.

Was this review helpful? Yes 1
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are happy to hear that you enjoyed your stay with us! We hope that when your travels bring you back to Arizona, we have the opportunity to welcome you to the resort once again! More 

Denver, Colorado
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed at this property 3 times now (two times in the couple months). We enjoyed it so much in May, we decided to go back with the family for a last minute mini vacation. I just can't give this 5 stars based on my weekend experience at the pools. The GOOD - Absolutely stunning property. Beautiful grounds, lobby is... More 

Was this review helpful? Yes 4
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

We thank you for choosing our resort once again for your recent stay. We are pleased to hear that you enjoyed many aspects of the resort, but disappointed to hear that your time spent around our pool areas did not meet or exceed your expectations. We would love for you to reach out to us at jwdesertridgeguestservice@marriott.com with your contact... More 

Houston, Texas
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

The resort is beautiful with luxurious linens, immaculate rooms, gorgeous landscapes, five beautiful pools, and a lazy river. The resort provides plenty of options for staying cool in the hot desert in summer.

Was this review helpful? Yes 1
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We loved hearing that you had such a great stay with us and look forward to the opportunity of welcoming you back again soon! More 

Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here a few weeks back with my wife and really enjoyed the relaxation of the spa and the water park. Lazy river was just that... lazy and relaxing. The service of the staff at the pool, room service, spa was outstanding. Our room was clean and very comfortable. Would definitely stay again.

Was this review helpful? Yes 2
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are thrilled to hear that you and your wife had a wonderful and relaxing vacation with us recently. We look forward to welcoming you both back when your travels bring you to Arizona once again. More 

Hotel Review Summarization

What travelers say

  • Lazy river(69)
  • Very nice(26)
  • Pool area(24)
  • Golf course(22)
  • Blue Sage(15)
  • Happy Hour(6)
  • Friendly and helpful(4)
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