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JW Marriott Desert Ridge Resort & Spa Phoenix

4.5 of 5 5350 E Marriott Drive, Phoenix, AZ 85054
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JW Marriott Desert Ridge Resort & Spa Phoenix
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JW Marriott Desert Ridge Resort & Spa Phoenix
JW Marriott Desert Ridge Resort & Spa Phoenix
JW Marriott Desert Ridge Resort & Spa Phoenix
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1,544 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glenwood Springs, Colorado, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

nice place, loved the water trail and pools. Wyatt had a great time, the servers were all excellent. The pool bar was good, watched the world cup there. Laren was our birthday server and went way out her way to give him special attention.

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Albuquerque, New Mexico
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is the sixth year that I have visited the JW Desert Ridge Resort over Christmas, and the service is excellent as usual. The hotel decorations are festive yet not overdone. Every year they have a gingerbread house display that is original and creative. This year they went with the Frozen theme, which delighted my 5 year old. The rooms... More 

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Park Ridge, Illinois
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We recently visited the JW Marriott for an extended weekend in Phoenix. As others have noted, the hotel is large and well maintained. We found the staff to be friendly and helpful throughout our stay. There are a lot of entertainment options on the grounds-multiple pools, tennis courts and bicycle rental options. There isn't a bike trail per se but... More 

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed many of the amenities that we have to offer during your recent stay with us. We are however, disappointed to hear that we did not meet your expectations on a few details. We would love to speak with you in further detail. If you would please send... More 

Top Contributor
62 reviews 62 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a beautiful resort. It is superbly maintained and the service could not be better. The room has a balcony with chairs and mine was overlooking a garden. The bathroom was spotless and fluffy towels and really nice soaps, etc. The coffee maker is like a mini Keurig and made a cup at a time. When I checked in... More 

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are thrilled to hear that you enjoyed your time during your recent stay with us! We do appreciate your comment on the knowledge of how to work our in-room safes and will pass these comments onto our Front Office Management to make sure our staff is fully trained on how to operate our safes.... More 

Boston
Top Contributor
81 reviews 81 reviews
45 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at JW Marriott for a conference. Visit was almost perfect in every dimension. The magnificent landscaping, the small but lovely cactus garden and its walkways though desert sands, beutiful veiws of nearby mountains, benches strategically located, fire pits surrounded by comfortable chairs and sofas throughout the grounds for evening chats and socializing, a large cavernous lobby, beautiful free-from pools,... More 

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your wonderful review. We are pleased to hear that you truly enjoyed many amenities throughout the resort! We are however, disappointed to hear about the poor dessert experience that you received at Stonegrill. We would love to discuss this in further detail with you, so please send us your contact information to jwdesertridgeguestservices@marriott.com. We are happy to... More 

Rochester, NY
Top Contributor
51 reviews 51 reviews
46 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were here for 2 days as the first stop in a trip through the southwest. I got an amazing deal at the JW just at the very end of the off season that included the annoying "resort fee", parking, some meals. By buying a package it made this place a vastly better value than had we paid for everything... More 

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We appreciate you choosing our resort for your spot to come and relax for a bit. We are pleased that you enjoyed your time with us and that you had an opportunity to experience our breakfast buffet - calling it the "best breakfast in the USA", WOW, what a great compliment - thank you! We... More 

Pittsburgh, Pennsylvania
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Great resort, VERY large. I was here for a convention and it took me a day or two to get my bearings and find my way around. The convention space was very nice and very clean. My room was adequate...I had requested a king bed but was given a double room instead. I assume with such a large convention that... More 

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to write your review on your recent stay at our Resort. We are pleased that you enjoyed your time with us, especially dining in our restaurants. We hope that whether for business or pleasure, if your travels bring you back to Arizona, we will have the opportunity to welcome you back to the resort. More 

Chevy Chase Maryland
Top Contributor
110 reviews 110 reviews
94 hotel reviews
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed 1 week ago

Reservations: made through the conference. Check-in: fast courteous efficient. Room: huge, quiet, spotless, and comfortable. Free wifi. Great bed and bath products. OK towels. Huge bathroom with tub and separate shower. Fitness Center: large and well equipped. Pools: several pools including a 25 yard lap pool at the spa. Location: close to a lot of shops and restaurants. Easy drive... More 

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your wonderful review! We are so pleased to hear that you truly enjoyed your time at our resort and we hope to have the opportunity to welcome you back again in the near future! More 

Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I spent 5 nights here in September and had a fabulous time. We stayed in a one-bedroom suite which was extremely spacious and comfortable, including a double balcony with a fabulous view of the mountains and pond/fountains. Housekeeping was excellent as was the rest of the service throughout the hotel. We highly recommend the Griffin Club experience... More 

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for choosing our resort for your recent stay; we certainly do appreciate your business. We are so pleased that you had the opportunity to experience our Griffin Club, our staff is truly amazing and we will pass on your kind comments to them. Please do not hesitate to reach out to us directly for any assistance making your... More 

New York
Top Contributor
60 reviews 60 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for four nights as part of a conference I was attending and have to say I really enjoyed the experience. As suggested in the title line there were two things that really stood out: first the room itself, which was elegant, nicely appointed, and very comfortable (this applies to the bathroom). There was also a lovely balcony (I think... More 

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you so much for your wonderful and detailed review. We appreciate you assisting our future travelers with such great detail of our resort. We are so pleased that your overall experience was so wonderful. We understand your comments on the noise levels from the lobby area, but glad to see that it did not put a damper on your... More 

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(74)
  • Very nice(33)
  • Pool area(26)
  • Golf course(24)
  • Blue Sage(16)
  • Happy Hour(7)
  • Friendly and helpful(4)
  • Would highly recommend(3)
  • Great time(3)

Additional Information about JW Marriott Desert Ridge Resort & Spa Phoenix

Address: 5350 E Marriott Drive, Phoenix, AZ 85054
Location: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Desert Ridge Resort & Spa Phoenix 4.5*
Number of rooms: 950
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Also Known As:
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Phoenix
Marriott Phoenix
Phoenix Marriott
Hotel Style:
#2 Top resorts Hotel in Phoenix
#3 Spa Hotel in Phoenix
#4 Luxury Hotel in Phoenix
#5 Family Hotel in Phoenix
#7 Business Hotel in Phoenix
#8 Romantic Hotel in Phoenix

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