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JW Marriott Desert Ridge Resort & Spa Phoenix

4.5 of 5 5350 E Marriott Drive, Phoenix, AZ 85054
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JW Marriott Desert Ridge Resort & Spa Phoenix
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JW Marriott Desert Ridge Resort & Spa Phoenix
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1,482 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a resort you do not need to leave. The pools, restaurants, bars, and golf course are all spectacular. It was the perfect place to return to after a long day of Arizona sightseeing--so much so that it made us come back times we didn't need to step foot outside the resort. Very upscale without being overly "foofy" like... More

Was this review helpful? Yes 1
Vail, AZ
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The property is spectacular, the spa is THE nicest we have been to and the food was to die for. The staff is so gracious and the value was very good! The property is way north of Phoenix but it is a newer area and there is a huge new shopping mall across the street that has all the top... More

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jonesboro
Top Contributor
117 reviews 117 reviews
27 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I just left this resort after staying here for 5 days while attending a business conference. I gave it a 5 star rating because of the conference experience and how well this resort is at accommodating large crowds. I have attended many business conferences in the last 25 years and this resort is second to none in their ability to... More

Was this review helpful? Yes 1
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you so much for your review. We are thrilled to hear of your exceptional experience during your conference. We appreciate your kind words on our food, service and manicured grounds and will certainly pass these comments on to our staff. We would like sincerely apologize regarding your lack of service at our lounge area. If you could please reach... More

Raleigh, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This was a great resort with beautiful pools, golf course, and lots of on-site amenities. We were at a conference here and the conference space was nice and well laid out. The pool was nice and they did a great job of spreading out the people around the pools so you were not stuck in a sea of people. They... More

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to write your review. We are pleased that you enjoyed your time during your conference and had the opportunity to relax poolside as well. We do sincerely apologize that our poolside service was not up to par. This is never the impression we want any guest to leave with and we always want to... More

Fairfield, Ohio
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here for a work conference. It is a beautiful hotel and has beautiful accommodations. I went to 3 of the restaurants on site and all three were wonderful. After my meetings at night I went out to enjoy the lazy river. I am disappointed the poolside bar closed at 5pm. I am always annoyed when Wi-Fi isn't free.... More

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are pleased that you enjoyed your accommodations and had the opportunity of experiencing our fabulous restaurants during your visit. We do apologize that the poolside bar was not open for you to enjoy during your time at the pool area, we adjust our hours seasonally. We would be happy to discuss this and your... More

Ames, Iowa
Top Contributor
62 reviews 62 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel because it was the headquarters for a friend's special celebration. We normally do not stay at this kind of luxury hotel in the U.S., though it would compare with luxury resorts we have stayed at in Mexico and the Caribbean. I got a package deal through Expedia for our flights to and... More

Was this review helpful? Yes 1
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time for your resort. We are pleased that you had the opportunity to experience our resort and that you enjoyed your time both at your celebration event as well as relaxing around the pool area. We hope to have you join us again soon. More

Smithfield, Utah, United States
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here the last week in august for a business conference. It was outstanding. The rooms were spotless, the resort was immaculate. I will definitely return. It definitely deserves its 5 star rating.

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you so for your review. We are so pleased to hear that your stay was outstanding and look forward to the opportunity to welcome you back to the resort again soon. More

Phoenix, Arizona
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

The JW Marriott Desert Ridge is located in North Phoenix about a 20 minute drive from the airport. If you have a car, expect to pay $27/night for valet or $10 for self-parking. You can opt to pay a $29/ night Resort Fee which will discount your parking and give you free internet along with a few other amenities. I... More

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are pleased that overall, you enjoyed your time spent with us, but would love to speak with you in further detail to discuss some of your experiences that were not exceptional for you. Please reach out to us with your contact information at jwdesertridgefacebook@marriott.com. Thank you! More

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Was here for a conference in August. The hotel and grounds are beautiful, spread out enough for the resort feel. The room was clean and comfortable, large bathroom with separate shower was very nice. The conference area was convenient yet separated enough from the rest of the hotel that it didn't interfere with other guests. Staff was friendly and helpful.... More

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed your time with us during your conference in August. We do hope that you will come back to join us for pleasure next time – maybe to enjoy our beautiful fall weather, which will give you an opportunity to experience all the incredible amenities that our resort... More

Miami
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Attended a conference at this property and hated to leave. The attention I received from the time of my arrival to my departure was over the top. Superb amenities, pristinely maintained guest room, common areas, conference location, restaurant/bar area, well-manicured gardens. Breakfast and lunch outside on the patio was accompanied by soft spa-like music. Didn't have time to avail myself... More

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are pleased to hear that your stay with us was so exceptional and that you were able to enjoy a bit of our incredible outside areas. We do hope that your next visit will be for pleasure, so that you are able to experience all amenities that our resort has to offer. Please reach... More

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(74)
  • Very nice(33)
  • Pool area(26)
  • Golf course(24)
  • Blue Sage(16)
  • Happy Hour(7)
  • Friendly and helpful(4)
  • Would highly recommend(3)
  • Great time(3)

Additional Information about JW Marriott Desert Ridge Resort & Spa Phoenix

Address: 5350 E Marriott Drive, Phoenix, AZ 85054
Location: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Desert Ridge Resort & Spa Phoenix 4.5*
Number of rooms: 950
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Also Known As:
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Phoenix
Marriott Phoenix
Phoenix Marriott

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