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All 174 Phoenix hotels

JW Marriott Desert Ridge Resort & Spa Phoenix

4.5 of 5 Resort   |   5350 E Marriott Drive, Phoenix, AZ 85054 (Desert Ridge)
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87%
Ranked #10 of 174 hotels in Phoenix
Certificate of Excellence 2014
A recent review
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1,370 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (298)
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is my second visit and am more than pleased with this Resort! The staff is exceptional including Gordan Martin the doorman! He was stellar and represented the establishment so well! Extremely friendly and kindhearted! I will be happy to return again as I like to bring my son for stay cations from time to time! This visit is my... More

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Miami, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My niece was in a pageant the weekend before and it was a bit stressful so we decided to take her and my nephew for a little fun. This property has so many things to do in the summer. THey stayed in the lazy river almost all day sipping on REAL FRUIT smoothis from the pool bar. We were also... More

Was this review helpful? Yes 1
Amarillo, Texas, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A great place for big conferences with great restaurants and wonderful facilities. The staff is friendly, helpful and willing to assist whatever needs you have. They offer many flavored waters throughout the hotel public areas to help everyone avoid problems due to the intense heat in the summer. The grounds are beautiful.

Was this review helpful? Yes 1
Phoenix, Arizona
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This staycation was amazing! At check in there fresh chocolate chip cookies and the staff there are so helpful. When you walk past them they greet you in the halls and inquire about your day. The rooms are nice and spacious with a balcony and a the bathrooms have separate tub and shower. The hotels grounds pure serenity. There so... More

Was this review helpful? Yes 1
Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

this is the best hotel and the best customer service you will ever receive. their generosity to my whole family during this celebration was so touching and will never be forgotten. if you have a chance please stay at this beautiful resort. the grounds are beautiful, rooms are great and the hotel is the best. i wrote a letter to... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed at this resort for three nights in July 2014 with another couple. The lazy river and many pools made the July heat bearable. The rooms are spacious and it's hard to go wrong with views of palm trees, pools, gardens, and golf courses all over. What impressed us the most was when the other couple fell ill from food... More

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are so pleased that you enjoyed your vacation, especially at our pool areas. We are sorry to hear that the couple that you were traveling with fell ill, but are so pleased to hear that our staff took such great care of them to assist in making them feel better. We hope to have... More

UK
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

There are a number of great resorts in the Phoenix/Scottsdale area but this is the one that we like the best. The resort is very large and caters to conferences, families and couples. As a couple we always choose to use the facilities of the Griffin Club as this is what really makes our stay special. Not only do you... More

Was this review helpful? Yes 1
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you so much for taking to share your vacation experience. We are thrilled that you had such a wonderful stay and that you had the opportunity to experience our Griffin Club. We certainly appreciate your description of the Griffin Club for other future travelers to understand the special treatment that is received and we will pass your kind words... More

Tampa, Florida
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Spent 4 days here and it is beautiful. The rooms were very clean, staff extremely friendly and in a great location. It was extremely quiet and I appreciated that. The hotel is located near shopping and restaurants which is great . Scottsdale is about 20-30 mins away, the airport is a short distance. The hotel is beautifully decorated, there is... More

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are so pleased that you enjoyed your time with us and were able to spend time around the resort, including a visit to our herb garden. We take great pride in both our herb and vegetable garden which we incorporate throughout the resort in various food & beverage areas as well as at our... More

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this resort! It's beautiful. This was my second time to the Revive Spa and I loved every moment of it. I started out in the restaurant and Aleksandra was my server. She was so attentive to everyone and always had a smile on her face. I love coming here. She even remembered me from last time and welcomed... More

Was this review helpful? Yes 1
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you so very much for your kind comments. We appreciate your repeat business and are so pleased to hear that our staff makes you feel so “at home” during your time spent with us. We will certainly share your comments with our staff and truly look forward to having you come and join us throughout the resort in the... More

Las Vegas, Nevada
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I just got back from a 4-day stay at this property. What I like best about the resort: 1. Everyone at this resort provides great customer service. 2. The 2 ladies who warmly welcomed us at the Front Desk are commendable ~ Ms. Shauna Lee Robinson & Ms. Niki Pugh! They both made us feel special! 3. A full-service Starbucks... More

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to write your review. We appreciate your comments on Shauna and Niki and will certainly share them with our staff! We are disappointed to hear about your lost items. We can certainly speak with you in more detail if you would like to forward your contact information to jwdesertridgefacebook@marriott.com. More

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(74)
  • Very nice(33)
  • Pool area(26)
  • Golf course(24)
  • Blue Sage(16)
  • Happy Hour(7)
  • Friendly and helpful(4)
  • Would highly recommend(3)
  • Great time(3)

Additional Information about JW Marriott Desert Ridge Resort & Spa Phoenix

Address: 5350 E Marriott Drive, Phoenix, AZ 85054
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — JW Marriott Desert Ridge Resort & Spa Phoenix 4.5*
Reservation Options:
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Also Known As:
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Phoenix
Marriott Phoenix
Phoenix Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Top resorts Hotel in Phoenix #3 Spa Hotel in Phoenix #4 Luxury Hotel in Phoenix #8 Business Hotel in Phoenix #9 Family Hotel in Phoenix #9 Romantic Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
The JW Marriott Desert Ridge Resort & Spa provides luxury, unparalleled service, endless recreation and exquisite dining. This desert mountain luxury hotel near Phoenix has Arizona's largest ballroom, a pampering spa, outstanding restaurants and championship golf. Upon arrival, you're greeted with an expansive grand lobby, splashing fountains, stunning floor-to-ceiling windows, sparkling waterways and majestic palm-lined pathways. ... more   less 
Number of rooms
950

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