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JW Marriott Desert Ridge Resort & Spa Phoenix

#10 of 175 Hotels in Phoenix
Certificate of Excellence
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5350 E Marriott Drive, Phoenix, AZ 85054
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JW Marriott Desert Ridge Resort & Spa Phoenix
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JW Marriott Desert Ridge Resort & Spa Phoenix
JW Marriott Desert Ridge Resort & Spa Phoenix
JW Marriott Desert Ridge Resort & Spa Phoenix
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1,785 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We decided to take a "staycation" and stay at the JW Marriott Desert Ridge over the July 4th weekend, and we had a great time there. Rooms were very nice, beds were outrageously comfortable leading to really good sleep, the lazy river was a great way to spend the weekend, and the drinks and taco bar available pool side were... More 

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Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I cannot say enough about this hotel. From the moment you walk in you feel pampered. We usually stay for tow nights to fully enjoy the hotel but I have to say the best part about this place has to be their lazy river. It's the one place my husband will relax and spend hours floating around. Their pool menu... More 

Was this review helpful? Yes 1
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Staying here for Fourth of July with family. We have stayed at several Scottsdale resorts and usually stay at the Phoenician. We decided to try the jw because they had a good deal. Pools are cool but pale in comparison to the Phoenician as does service. Everyone here is very nice and friendly but the offerings are just not as... More 

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to write your review. We appreciate your feedback and are disappointed to hear that your recent stay with us did not meet or exceed your expectations. Please reach out to us directly at jwdesertridgeguestservice@marriott.com to discuss in further detail. More 

San Jose, California
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for a convention. I was surprised to see that it was a bit removed from the hustle and bustle of the city. This actually turned out to be a great thing. It is tranquil but at the same time, there is a shopping center with all of the basics pretty close by. It was really hot when... More 

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Hoboken, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

While it is a little bit isolated, you can enjoy the pools and lazy river, the spa, there is a Hertz rental in the hotel, a starbuck and the restaurant is affordable. Nice bar by the pool, clean rooms. However, my balcony gave on a wall directly in front of it.

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Houston, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the JW Marriott Desert Ridge as the last stop on our family Arizona adventure. We loved everything about this resort! We had two connecting rooms overlooking the pools! Although this resort is huge, we never had to wait for elevators, restaurants, valet, etc. We spent two days lounging by the pools and lazy river! The staff were... More 

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Level Contributor
138 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

There is no doubt that this is a luxury resort. The rooms are nice sized, albeit much like any Marriott anywhere in the world. Certainly no wow factor. And there are a lot of them. This is a huge place. But one comes here for the resort features and there are a lot of them. The pools, including the lazy... More 

Was this review helpful? Yes 2
Waxahachie, Texas
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were at this resort for a convention of over 3500 people in June of 2015. The organization was for families who have a loved one with Down syndrome. This hotel went above and beyond to ensure a family friendly and accessible event. Customer service was A++ from the sensory balls, to the connetions that each staff member made to... More 

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Tucson, AZ
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

At first I thought there was no advantage to us that this hotel is so enormous. But every single room was booked and we never had to wait for anything -- not for the elevator, for our valet-parked car, for a meal or a drink. So I admire how well-staffed and well-planned it is! Good food, good views, excellent bed,... More 

Was this review helpful? Yes 2
Birmingham, Alabama
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We requested and received adjoining rooms, one with 2 double beds and one with 1 king bed and a sofabed. Both rooms were spacious and had balconies with beautiful views overlooking gardens and the swimming areas. We were attending the annual meeting of the National Down Syndrome Congress. The meeting facilities were equally as nice as the hotel rooms. The... More 

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Hotel Review Summarization

What travelers say

  • Lazy river(69)
  • Very nice(26)
  • Pool area(24)
  • Golf course(22)
  • Blue Sage(15)
  • Happy Hour(6)
  • Friendly and helpful(4)
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