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JW Marriott Desert Ridge Resort & Spa Phoenix

4.5 of 5 5350 E Marriott Drive, Phoenix, AZ 85054
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JW Marriott Desert Ridge Resort & Spa Phoenix
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JW Marriott Desert Ridge Resort & Spa Phoenix
JW Marriott Desert Ridge Resort & Spa Phoenix
JW Marriott Desert Ridge Resort & Spa Phoenix
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1,568 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sparta, Wisconsin
Top Contributor
60 reviews 60 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This is a beautiful resort with all of the amenities you could want. The pool area was gorgeous. Large fitness area, within walking of shopping and dinning. The hotel bar is a hip and trendy place to kick back and relax. It's always full. Numerous fire pits outside for cooler nights. I'd stay again for sure.

Was this review helpful? Yes
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My family of 6 had a wonderful stay here and the resort was extremely accommodating with connecting rooms. Rooms were very clean and beds were comfortable. One of my favorite features was a free self serve laundry and detergent was provided free as well. The breakfast buffet is one of our favorites... Although very expensive. Roy's is an excellent restaurant... More 

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Tonbridge, United Kingdom
Top Contributor
96 reviews 96 reviews
21 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Very pleasant room and recommend the Stonegrill for decent breakfast and lunch. The golf courses are excellent...particularly the Palmer course. The outdoor seating area and pool nice. My only reason for not giving 5 stars is that the decor is a little dated and the bar closed at midnight! I didn't use the spa but was told by a colleague... More 

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Saugatuck, Michigan
Top Contributor
103 reviews 103 reviews
28 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our second stay at the JW Desert Ridge. The resort is lovely and although it can be busy with conferences it's not hard to find a quiet peaceful place to relax. The cactus gardens are beautiful with hummingbirds and rabbits. Our room was very comfortable and service throughout the hotel was good. The only downside is there is... More 

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for once again choosing our resort for your recent stay, we certainly appreciate your business. We are so pleased to hear that you enjoyed your time with us, especially out at our botanical gardens. We do value your feedback on our pool gate access and will certainly pass this on to our staff for review. We hope we... More 

NE US
Top Contributor
429 reviews 429 reviews
67 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We attended a large work conference at this large pleasant hotel. We had a big room with a good view of the pool area. All the staff was super friendly. I had no real complaints. It was what you would expect at a large well-run hotel, but there was no charm. It is pretty far away from stuff. Although you... More 

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed your time during your recent conference at our resort. We are however, disappointed that you felt that our resort did not have the charm you expected to find due to our location. Perhaps on your next visit to our resort, we can show you a few wonderful... More 

Dallas, Texas
Contributor
16 reviews 16 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff is by far the best part of this hotel. While the property is beautiful and well maintianed, the staff is spectacular! Gordon greets you at the door cheerfully and tells you whats going on around the property, every employee greets you with a smile on thier face and a kind word, and the Griffin Club staff...where to begin?... More 

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to share your review. We are absolutely thrilled to hear that our associates throughout the resort were able to provide you with such exceptional service during your stay and that you had the opportunity to experience our Griffin club. We will certainly share you kind words with Gordon and our Griffin Club staff. We... More 

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was my second visit to this hotel for a sales conference. The location is quite remote, but taxis and shuttles are easily obtainable. The rooms are spacious and the bathrooms have separate shower and bath tub. Toiletries are replaced daily and the house keeping is thorough. The spa is amazing. I had one of the best facials of my... More 

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to share your valuable feedback. We are pleased to hear that you enjoyed your time with us and had such a wonderful experience at Revive Spa. It was a pleasure hosting you as our guest and we hope to welcome you back again soon. More 

toledo, oh
Top Contributor
137 reviews 137 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been to the hotel for functions and stayed here too. Recently stopped in during happy hours during the College Football playoffs. Very comfortable setting with couches, high tops, a number of TVs and good high ceiling openf flow area. The margaritas with house liquor I believe were $5. We had a flatbreaad special and it too was $5... More 

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are so pleased that you chose twenty6 to relax and enjoy some football; we think that it is the perfect spot to for great food & drinks, set in a casual atmosphere and are pleased to hear that you feel the same way! We hope to see you back again soon! More 

Tucson
Top Contributor
54 reviews 54 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I needed a short get away and found this a great place to kick back and relax. The grounds are pleasant for walks. The pools offer great variety for families. Of course the Arizona sunsets and sunrises can't be beat. The staff was very friendly. Our room most comfortable.

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for choosing our resort for your quick get- away! We are so pleased to hear that we succeeding in making your stay so enjoyable and relaxing! It was a pleasure having you as our guest and we hope to welcome you back again soon. More 

Ashburn, Virginia
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Plan to have at least one spa service at this lovely location and you'll be able to spend the whole day using the spa facilities. The pool is beautiful and typically quiet. The poolside service is lovely and the food was both healthy and perfectly prepared. I had an amazing facial with Jackie and it was one of the best... More 

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for wonderful review. We are delighted to hear that you enjoyed your recent time at Revive Spa. It sounds like the perfect, relaxing day for you. We will certainly pass on your kind words about Jackie and the amazing facial that you received. We truly hope to have the opportunity to welcome you back to again soon! More 

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(74)
  • Very nice(33)
  • Pool area(26)
  • Golf course(24)
  • Blue Sage(16)
  • Happy Hour(7)
  • Friendly and helpful(4)
  • Would highly recommend(3)
  • Great time(3)

Additional Information about JW Marriott Desert Ridge Resort & Spa Phoenix

Address: 5350 E Marriott Drive, Phoenix, AZ 85054
Location: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — JW Marriott Desert Ridge Resort & Spa Phoenix 4.5*
Number of rooms: 950
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Also Known As:
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Phoenix
Marriott Phoenix
Phoenix Marriott
Hotel Style:
#2 Top resorts Hotel in Phoenix
#3 Spa Hotel in Phoenix
#4 Luxury Hotel in Phoenix
#5 Family Hotel in Phoenix
#6 Business Hotel in Phoenix
#7 Romantic Hotel in Phoenix

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