We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

JW Marriott Desert Ridge Resort & Spa Phoenix

4.5 of 5 5350 E Marriott Drive, Phoenix, AZ 85054
Hotel website
Hotel deals
Hotel packages
Special Offer
$50 Daily Credit
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
JW Marriott Desert Ridge Resort & Spa Phoenix
Professional photos View all
Browse nearby
JW Marriott Desert Ridge Resort & Spa Phoenix
JW Marriott Desert Ridge Resort & Spa Phoenix
JW Marriott Desert Ridge Resort & Spa Phoenix
Write a Review

1,537 reviews from our community

Traveler rating
    925
    423
    128
    33
    28
See reviews for
379
300
45
504
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (351)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1537)
  • Mar-May only
    (435)
  • Jun-Aug only
    (446)
  • Sep-Nov only
    (401)
  • Dec-Feb only
    (255)
All months
Pittsburgh, Pennsylvania
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great resort, VERY large. I was here for a convention and it took me a day or two to get my bearings and find my way around. The convention space was very nice and very clean. My room was adequate...I had requested a king bed but was given a double room instead. I assume with such a large convention that... More 

Was this review helpful? Yes
Chevy Chase Maryland
Top Contributor
109 reviews 109 reviews
93 hotel reviews
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Reservations: made through the conference. Check-in: fast courteous efficient. Room: huge, quiet, spotless, and comfortable. Free wifi. Great bed and bath products. OK towels. Huge bathroom with tub and separate shower. Fitness Center: large and well equipped. Pools: several pools including a 25 yard lap pool at the spa. Location: close to a lot of shops and restaurants. Easy drive... More 

Was this review helpful? Yes
Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I spent 5 nights here in September and had a fabulous time. We stayed in a one-bedroom suite which was extremely spacious and comfortable, including a double balcony with a fabulous view of the mountains and pond/fountains. Housekeeping was excellent as was the rest of the service throughout the hotel. We highly recommend the Griffin Club experience... More 

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for choosing our resort for your recent stay; we certainly do appreciate your business. We are so pleased that you had the opportunity to experience our Griffin Club, our staff is truly amazing and we will pass on your kind comments to them. Please do not hesitate to reach out to us directly for any assistance making your... More 

New York
Top Contributor
60 reviews 60 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for four nights as part of a conference I was attending and have to say I really enjoyed the experience. As suggested in the title line there were two things that really stood out: first the room itself, which was elegant, nicely appointed, and very comfortable (this applies to the bathroom). There was also a lovely balcony (I think... More 

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you so much for your wonderful and detailed review. We appreciate you assisting our future travelers with such great detail of our resort. We are so pleased that your overall experience was so wonderful. We understand your comments on the noise levels from the lobby area, but glad to see that it did not put a damper on your... More 

Dallas
Top Contributor
52 reviews 52 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first time to stay at this hotel, which was part a weekend getaway and a conference trip. Upon check in, the hotel said they were overbooked and did not give us the king bed we had booked, but the room they provided was very spacious and nice. The decor is peaceful and the beds were extremely soft.... More 

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to write your review. We are pleased that you enjoyed your time with us. We hope to welcome you back again soon! More 

Englewood, Colorado
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

A last minute, much needed dose of levity. We enjoyed evenings alongside a fire pit with great snacks and drinks and lots of girl talk. A Sunday morning at the spa and a 2am trip to the lazy river (which I would advise against as they close at 10pm). Everyone was helpful, friendly and accommodating, especially Michael Watkins, who made... More 

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to write your review. We are so pleased to hear that you chose our resort for your relaxing escape and that you and your girlfriends enjoyed your time with us. We hope to welcome you back again to the resort in the near future. More 

Texas
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a hotel here for a nice relaxing birthday stop after visiting the Grand Canyon. This was a great choice and a wonderful way to relax. Rooms were spacious, bathrooms were huge and we had a lovely balcony overlooking the pools. I would highly recommend this hotel as a nice escape. In the evening we enjoyed a few drinks sitting... More 

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for choosing our resort for your Birthday stay! We are so pleased to hear that you truly enjoyed your stay with us. We hope that if your travels bring you back to Phoenix, we have the opportunity to welcome you back to the resort. More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My girlfriend and I treated ourselves to another spa day at Revive Spa. I've been to a lot of local spas and I'd have to say that this one was my favorite when it comes to lay out. It was very spacious. There were private rooms to change and had plenty of room to move about with comfort. The relaxation... More 

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for review of Revive Spa. We are so pleased that you have chosen Revive Spa as your "go to" place for relaxation! We look forward to welcoming you back again soon! More 

Phoenix, Arizona
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Took my two daughters for stay vacation last summer. They have 3 pools and lazy river. The lazy river can be accessed by the surround of it. You can set up at chairs and watch your family float by. They also have a slide though it doesnt move very well. Adults sometimes will have to push themselves out at bottom.... More 

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are so pleased to hear that you and your family had a great summer stay with us, floating around the lazy river and enjoying the amenities that our resort has to offer. For your next trip with us, please make sure you stop by our Family Escape, located next to the lazy river for... More 

Tulsa
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just go back from our awesome long weekend at this resort! After a short 20 min drive from the airport we arrived late on Tuesday night. I checked in using the Marriott app so I was able to walk up to the mobile check in desk, ask for our keys and were in our room in a matter of... More 

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your wonderful review! We are so pleased to hear that you had such a great experience at the resort and amazing adventures during your stay in Arizona! We look forward to welcoming you and your family back to the resort again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to JW Marriott Desert Ridge Resort & Spa Phoenix? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Lazy river(74)
  • Very nice(33)
  • Pool area(26)
  • Golf course(24)
  • Blue Sage(16)
  • Happy Hour(7)
  • Friendly and helpful(4)
  • Would highly recommend(3)
  • Great time(3)

Additional Information about JW Marriott Desert Ridge Resort & Spa Phoenix

Address: 5350 E Marriott Drive, Phoenix, AZ 85054
Location: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Desert Ridge Resort & Spa Phoenix 4.5*
Number of rooms: 950
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Marriott, AAA Travel Services, Priceline, Orbitz, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your JW Marriott Desert Ridge Resort & Spa Phoenix reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Phoenix
Marriott Phoenix
Phoenix Marriott
Hotel Style:
#2 Top resorts Hotel in Phoenix
#3 Spa Hotel in Phoenix
#4 Luxury Hotel in Phoenix
#5 Family Hotel in Phoenix
#7 Business Hotel in Phoenix
#8 Romantic Hotel in Phoenix

710 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (515)
Viewed
Pool/beach area (67)
Viewed
View from room (37)
Viewed
Room/suite (82)
Viewed
Hotel & grounds (156)
Viewed
Bathroom (42)
Viewed
Dining (20)
Viewed
Family/play areas (3)
Viewed
Business center/function rooms (1)
Viewed
Other (107)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (166)
Viewed
Amenities (20)
Viewed
Deluxe Guest Room (54)
Viewed
Pool (26)
Viewed
Restaurants and Bars (30)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (6)
Viewed
Dining (7)
Viewed
Pool/beach area (2)
Viewed
Room/suite (7)
Viewed
View from room (2)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay