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JW Marriott Desert Ridge Resort & Spa Phoenix

#10 of 175 Hotels in Phoenix
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5350 E Marriott Drive, Phoenix, AZ 85054
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1 room 1 guest
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JW Marriott Desert Ridge Resort & Spa Phoenix
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JW Marriott Desert Ridge Resort & Spa Phoenix
JW Marriott Desert Ridge Resort & Spa Phoenix
JW Marriott Desert Ridge Resort & Spa Phoenix
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1,851 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great resort for everything: family, couple or conference. Family - great lazy pool for the kiddos. And if I remember correctly, one of restaurants offer kids eat for free. Couple - pay extra for the Griffin Club. $40-50/person/day. Well worth the money. They serve breakfast, lunch, dinner, dessert and alcohol after 6pm. The food is delish with quality ingredients. Walk... More 

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Beverly Hills, California
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Quick one night stay at this property for business. Room was clean, modern and elegant. TV was large and clear. Amenities in bathroom were top tier. Front desk asked if I wanted my boarding pass printed on morning of check out which was a nice touch. This hotel has no Executive Lounge though as all other Marriott Resorts in the... More 

Was this review helpful? Yes 1
San Diego, CA
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I was here for a professional conference. As a Marriott Elite member, I was excited as I had never stayed at a resort. Well, It all started going south at the check in experience. The guy at check out thought we had two rooms-was it because we are a same sex couple? Anyway, once we corrected him, we got our... More 

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El Mirage, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband had his work banquent dinner here this past Saturday so we decided to book our rooms for the weekend. This resort is so beautiful and the employees are all amazing at their jobs. We enjoyed our stay very much. Wish we could stay longer.

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Tucson, Arizona
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We booked for a romantic weekend getaway, for my boyfriend's birthday. Unfortunately, the package I wanted was not available, but the reservation specialist went out of her way to help us find another. Everyone on staff had smiles on their faces and went out of their way to make sure we had an excellent stay, including every bellman we encountered!... More 

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Tel Aviv District, Israel
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 days ago NEW

It's Huge hotel in the Phoenix area, with: Relax atmosphere (at summer) very good & equipped gym, few pools (for family, individual, couples), Bars & Restaurants ,starbucks coffee, shops Etc. The rooms are very Comfortable and well equipped & maintain If you'll need anything - there's a huge shopping mall. restaurants in 5 min.

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California
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Visiting Arizona in summer offers great deals on hotels/resorts as who really wants to go someplace that's 109 degrees? Hence I was able to book into this great resort with a lot of great amenities for a fraction of the normal cost. The resort has an attentive staff that works hard to ensure you have a positive experience, the interior... More 

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to write your review. We are pleased to hear that you enjoyed your recent stay with us and that our staff made you feel comfortable and welcoming during your stay. We appreciate your feedback on the public Wi-Fi and will pass your comments on to the appropriate staff, although we do love that you... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

This resort is beautiful, the staff is friendly and helpful. Every time we pass thru phoenix we stay here for the night. Tried a few other places before but nothing can compare to the JW Marriott, especially after a long day of driving. It's a very relaxing place with plenty of pools, hot tubs, and dining. The rooms are always... More 

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you so much for sharing your review. We love hearing that we are your choice location when traveling through Phoenix and that your stays with us are always enjoyable. We look forward to welcoming you back again soon! More 

Orange County, California
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here in April for Spring Break week with the kids. Enjoyed the AZ heat, pool, spa, and food. There is an adult only pool, spa with a gym which was nice for us. There is also a Roy's Restaurant on the premises so you have a fine dining experience with good food and wine. The location is across... More 

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MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for your review. We are so pleased to hear you enjoyed your time with us during Spring Break this past April. We look forward to welcoming you and your family back as guests again soon! More 

Plainview, New York
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We chose to stay here as the Camelback Inn was undergoing a major renovation on their pool area and it was closed. As far as JW Marriott properties go, we were disappointed. This hotel/resort is more on the scale of a Las Vegas hotel and it seems that their major business is conventions. They were lacking the customer interaction/service we... More 

Was this review helpful? Yes
MarriottDesertRidge, Social Media Specialist at JW Marriott Desert Ridge Resort & Spa Phoenix, responded to this review

Thank you for taking the time to write your review. We are pleased to hear that you enjoyed your time with us, but are disappointed that your overall experience at our resort did not meet or exceed your expectations. We can tell you that all associates follow the appropriate dress code for their specific department. The day that our front... More 

Hotel Review Summarization

What travelers say

  • Lazy river(69)
  • Very nice(26)
  • Pool area(24)
  • Golf course(22)
  • Blue Sage(15)
  • Happy Hour(6)
  • Friendly and helpful(4)
Questions? Get answers from hotel staff and past guests. Ask a question

972 photos of this hotel

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Bathroom (43)
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Business center/function rooms (1)
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Amenities (20)
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Deluxe Guest Room (54)
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Pool (26)
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Restaurants and Bars (30)
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The Hotel (36)

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Hotel & grounds (27)
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Room/suite (40)
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Dining (7)
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Other (84)
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