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Holiday Inn Express Phoenix Downtown

2.5 of 5 620 N. 6th St., Phoenix, AZ 85004
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Holiday Inn Express Phoenix Downtown
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Holiday Inn Express Phoenix Downtown
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117 reviews from our community

Traveler rating
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    16
    1
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We only stayed one night but our stay was enjoyable. Check-In was a breeze. The desk clerk was very nice and helpful. Our room was nice but most of all we really like the complimentary breakfast! The food was good. Our favorite items were the biscuits and sausage gravy. What a delightful surprise it was to find hot food offered... More 

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Venice via Positano
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've stayed at this property for three years now during the Arizona Auto Show, and not only is it a well run property, but the staff is extremely helpful and pleasant. Everyone, from the breakfast staff to the nighttime front desk staff are so nice, and always willing to be of service, no matter what the request. The rooms are... More 

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Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here for one night on November 14,2014. We were greeted by very friendly desk personnel who quickly changed our room assignment to accommodate our request for a quiet room on the top floor. The hotel appears very new, and our room was very clean and comfortable. Great beds. The location is within easy walking distance of Heritage Square,... More 

Was this review helpful? Yes
Chloe_Chrystil, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear Posiblonde, Thank you for the great review! We are glad you were so close to all the local attractions in the downtown area for your visit! We hope you come back to visit us soon! More 

Elephant Island, null, Antarctica
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

First, the hotel. My room was nice and clean. It had everything I needed. As for the rest of the hotel, it was clean as well. I never went to the pool or hot tub but they seemed fine as well. Breakfasts were very good, especially since it was included in the room rental price. Enough variety for everyone even... More 

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Dan C, General Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear Brian J, Thank you for your review of our hotel for your recent visit to our hotel. I'm glad you had a good experience and I truly appreciate you taking time to name some employees who provided great service. We will definitely share this review with our team. Regards, More 

St. Anthony, ID
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 4, 2014 via mobile

This is not a horrible place to stay. My main hang up is that the guest room carpet is in need of some serious help. I would not allow my kids to walk without any socks on through the room because their feet would be black. Please get some new carpet in your rooms or at least deep clean them.... More 

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Dan C, General Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear Pack214, Thank you for your most recent visit to my hotel and for providing us feedback regarding your stay. I want to apologize for the carpets being dirty as this is unacceptable in any hotel. This is also quite frustrating for me, as we just finished deep cleaning all of our carpets about 2 months ago. If you could... More 

Mineral Point, Wisconsin
Contributor
14 reviews 14 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 15, 2014

I have stayed at this property before and really liked it. I understand the location probably leads to some wild stays, but the room I was in really was beat up and I had ants on my desk. Since I was here for business, I wanted to use my desk but did all my work from the bed,. The refrigerator... More 

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Dan C, Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear Jsieg, Thank you for your review of our property. I'm sorry to hear that your stay was not 5-star and that you had some ants in your room. This is disappointing to hear, as we are on a monthly service with a reputable pest control company. That being said, sometimes those little critters do sneak in and as long... More 

rshkj
Contributor
18 reviews 18 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 24, 2014

I got to phoenix early and stopped by the hotel, asked if I could check in, not only did Dayneisha check me in early, give me a late check out, but she also offered me breakfast when I was checking in. They should require new holiday inn employees stay at this hotel so they know how to treat a costumer.... More 

Was this review helpful? Yes
Dan C, Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear rshjk, Thank you for your review. It's always nice to hear the positive comments regarding our staff and receive feedback on a guest's stay. Regards, More 

Penarth, United Kingdom
Top Contributor
59 reviews 59 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed September 11, 2014

Nothing special but also nothing to complain about. The staff were friendly and helpful and the breakfast buffet was better than at some Holiday Inns I have stayed at. Room was a really nice size but the air con was a bit noisy.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear TheBush13, Thank you for taking the time to review our property. I appreciate you positive feedback about the friendly and helpful staff as well as our nice rooms. Our hotel is very proud of its level of service, cleanliness and quality of product. We are highly motivated by your words and ensure you that we shall continue to strive... More 

Phoenix
1 review
5 of 5 stars Reviewed August 1, 2014

the employees were great couldnt ask for anything more. anything you needed all you had to do was ask. the breakfast in the mornings were great and always on time. thank you i would stay at the hotel again

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you very much for your review. It makes me very happy to read the comments on our staff. They alwyas strive to provide exceptional customer service and I am happy to read you experienced it first hand. I will be sure to pass on the great comments to the entire staff. More 

Toronto, Canada
Top Contributor
53 reviews 53 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 29, 2014

When we want a really nice accommodation experience we usually book B & B's, but when we want a dependable, inexpensive overnighter, we always look to the Holiday Inn Express chain. We have not been disappointed. Breakfast is included, and to give the chain credit they do try to offer a selection from sugary cinnamon buns, sausage patties, some kind... More 

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you very much for your wonderful review. I am very happy to hear Holiday Inn contiues to deliver the brand . In regards to the breakfast it is different in every country. Here we have the traditional american breakfast the pancakes, biscuits, gravy and orange juice. Thank you very much for your review and thank you for your loyalty... More 

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Additional Information about Holiday Inn Express Phoenix Downtown

Address: 620 N. 6th St., Phoenix, AZ 85004
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Phoenix Downtown 2.5*
Number of rooms: 90
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Also Known As:
Holiday Inn Express Phoenix Downtown Hotel Phoenix
Phoenix Holiday Inn
Hotel Style:
#60 Business Hotel in Phoenix

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