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Holiday Inn Express Phoenix Downtown

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620 N. 6th St., Phoenix, AZ 85004
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Holiday Inn Express Phoenix Downtown
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Holiday Inn Express Phoenix Downtown
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121 reviews from our community

Traveler rating
    48
    51
    17
    1
    4
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20
29
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50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tucson
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I stayed here with a friend a week ago, and was pleased with the experience. We needed a place to stay in an emergency situation, and the Holiday Inn was on the short list of hotels that I knew partnered with Phoenix Comicon, so they had to have been in decent standing. It was reasonably priced and had plenty of... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 19, 2015

I stayed here 4 nights in May 2014 to see some Diamondbacks baseball, it's an easy walk and I saw 3 games. Although it was last year I remember it well because it was a special treat and this Holiday Inn helped make it so. The front desk staff had friendly smiles for everyone which really made me feel welcome,... More 

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 13, 2015

The hotel staff are nice, the pool area is lovely. Doo not rely on them for a wake up call (twice) and do NOT use their shuttle service - $5.00 per person to downtown, when a taxi is $13.00 and to the airport was just a rip off, 20 minute ride for $15.00 per person. 5 of us was $75.00.... More 

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Annapolis, Maryland
Top Contributor
105 reviews 105 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 8, 2015

Good hotel, nice breakfast area. rooms relatively quiet if you run the a/c fan otherwise you hear doors slamming all night. Much construction all around due to the university expanding so you hear construction after dawn.

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Las Vegas, Nevada
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 16, 2014

We only stayed one night but our stay was enjoyable. Check-In was a breeze. The desk clerk was very nice and helpful. Our room was nice but most of all we really like the complimentary breakfast! The food was good. Our favorite items were the biscuits and sausage gravy. What a delightful surprise it was to find hot food offered... More 

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Venice via Positano
Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 2, 2014

We've stayed at this property for three years now during the Arizona Auto Show, and not only is it a well run property, but the staff is extremely helpful and pleasant. Everyone, from the breakfast staff to the nighttime front desk staff are so nice, and always willing to be of service, no matter what the request. The rooms are... More 

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Chloe_Chrystil, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear ZeeVee61, Thank you for the great review! We are always happy to hear from our returning guests. We look forward to seeing you next year for the Auto Show and hope you have a great holiday season! More 

Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2014

We stayed here for one night on November 14,2014. We were greeted by very friendly desk personnel who quickly changed our room assignment to accommodate our request for a quiet room on the top floor. The hotel appears very new, and our room was very clean and comfortable. Great beds. The location is within easy walking distance of Heritage Square,... More 

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Chloe_Chrystil, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear Posiblonde, Thank you for the great review! We are glad you were so close to all the local attractions in the downtown area for your visit! We hope you come back to visit us soon! More 

Elephant Island, null, Antarctica
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

First, the hotel. My room was nice and clean. It had everything I needed. As for the rest of the hotel, it was clean as well. I never went to the pool or hot tub but they seemed fine as well. Breakfasts were very good, especially since it was included in the room rental price. Enough variety for everyone even... More 

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Dan C, General Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear Brian J, Thank you for your review of our hotel for your recent visit to our hotel. I'm glad you had a good experience and I truly appreciate you taking time to name some employees who provided great service. We will definitely share this review with our team. Regards, More 

St. Anthony, ID
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 4, 2014

This is not a horrible place to stay. My main hang up is that the guest room carpet is in need of some serious help. I would not allow my kids to walk without any socks on through the room because their feet would be black. Please get some new carpet in your rooms or at least deep clean them.... More 

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Dan C, General Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear Pack214, Thank you for your most recent visit to my hotel and for providing us feedback regarding your stay. I want to apologize for the carpets being dirty as this is unacceptable in any hotel. This is also quite frustrating for me, as we just finished deep cleaning all of our carpets about 2 months ago. If you could... More 

Mineral Point, Wisconsin
Contributor
18 reviews 18 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 15, 2014

I have stayed at this property before and really liked it. I understand the location probably leads to some wild stays, but the room I was in really was beat up and I had ants on my desk. Since I was here for business, I wanted to use my desk but did all my work from the bed,. The refrigerator... More 

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Dan C, Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear Jsieg, Thank you for your review of our property. I'm sorry to hear that your stay was not 5-star and that you had some ants in your room. This is disappointing to hear, as we are on a monthly service with a reputable pest control company. That being said, sometimes those little critters do sneak in and as long... More 

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