We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 174 Phoenix hotels

Holiday Inn Express Phoenix Downtown

2.5 of 5 Hotel   |   620 N. 6th St., Phoenix, AZ 85004
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Phoenix Downtown to your Saves list
Holiday Inn Express Phoenix Downtown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
85%
Ranked #63 of 174 Hotels in Phoenix
A recent review
3 of 5 stars reviewed 1 week ago
TheBush13 Penarth, United Kingdom
Write a Review

110 reviews from our community

Traveler rating
    42
    49
    14
    1
    4
See reviews for
19
28
11
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (110)
  • Mar-May only
    (40)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (19)
All months
Penarth, United Kingdom
Top Contributor
50 reviews 50 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing special but also nothing to complain about. The staff were friendly and helpful and the breakfast buffet was better than at some Holiday Inns I have stayed at. Room was a really nice size but the air con was a bit noisy.

Was this review helpful? Yes
Phoenix
1 review
5 of 5 stars Reviewed August 1, 2014

the employees were great couldnt ask for anything more. anything you needed all you had to do was ask. the breakfast in the mornings were great and always on time. thank you i would stay at the hotel again

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you very much for your review. It makes me very happy to read the comments on our staff. They alwyas strive to provide exceptional customer service and I am happy to read you experienced it first hand. I will be sure to pass on the great comments to the entire staff. More

Toronto, Canada
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 29, 2014

When we want a really nice accommodation experience we usually book B & B's, but when we want a dependable, inexpensive overnighter, we always look to the Holiday Inn Express chain. We have not been disappointed. Breakfast is included, and to give the chain credit they do try to offer a selection from sugary cinnamon buns, sausage patties, some kind... More

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you very much for your wonderful review. I am very happy to hear Holiday Inn contiues to deliver the brand . In regards to the breakfast it is different in every country. Here we have the traditional american breakfast the pancakes, biscuits, gravy and orange juice. Thank you very much for your review and thank you for your loyalty... More

Olympia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2014

This place was very reasonable, friendly staff, nice facility, and centrally located to the downtown corridor with easy access to the freeways. The continental breakfast was excellent. Especially, the cinnamon rolls.

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you very much for your sweet comments regarding our staff and breakfast. We do have very good breakfast options and the cinnamon rolls are to die for! Please visit us again on your next trip out to the sunny valley! More

Summit, Mississippi
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 22, 2014

Stopped thru in Phoenix to attend a Diamondbacks game. Was not familiar with Phoenix, but after purchasing game tickets, GPS showed us closest hotels. Be aware that at this time there is construction going on next door to this facility. That being said it is a little messy in the area, but not at the hotel itself. We were not... More

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you very much for taking the time to review our hotel, we really appreciate you sharing your experience with others. Thank you for the sweet comments on our staff, they all work very hard to maintain the high level of service for our brand. In regards to the construction across the street , I have to say it could... More

Peoria, AZ
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 21, 2014

We stayed at this hotel for Comicon 2014, which was good. Not great because it's about a 1/2 mile walk to the convention, but when I booked it the price was much better than hotels right near the con. Parking is free, and the breakfast is very good. They have a pancake machine. You press a button, and a minute... More

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you for taking the time to review our Hotel. Yes, you are correct, we are about a 10 minute walk to the convention center. Many don’t mind as the amenities out weight the walk into downtown, but it is completely understandable especially with the hot days in full effect, ten minutes seem like forever! Regarding the Breakfast I have... More

Sheffield, United Kingdom
Top Contributor
112 reviews 112 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 18, 2014

Stayed here for one night and on entering my room i was struck with how spotless it was, it also smelled very clean. There is ample on sire parking and a complimentary breakfast including bacon, sausage and eggs in addition to the usual fare offered by places of this type. The bed was comfy and i got a good nights... More

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear Rich2112, Thank you very much for your glowing review! It makes me very happy to hear your room was spotless upon arrival and you had a great night sleep during your stay. Our entire staff works really hard to deliver great service, it will be the highlight of my day to let them know their efforts are being recognized... More

Kansas City, Kansas, USA
Top Contributor
166 reviews 166 reviews
50 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 13, 2014

This was where I was booked for a business trip. With local construction, it isn't the most friendly of entry ways. That will change. The rooms are clean and comfortable, although the mattress in my room was showing signs of fatigue. I definitely appreciated having a choice of firm and soft pillows (the former were also aged, so less firm).... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear DRWMETMAN, Thank you for taking the time to post a review of our property. We truly appreciate any feedback you give us. We are happy that you found our rooms clean and comfortable. However, please accept my apologies for falling short of your expectations. Your comments about the Air Conditioning unit and room facility will be forwarded to the... More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 22, 2014

I stayed here for a business conference for a few days. It wasn't my first choice, but the hotels that were closest to the Phoenix Convention Center were all sold out. The property itself is in great condition, as was my hotel room. It was very clean, quiet, and comfortable. One very nice touch that I've never seen in any... More

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you very much for taking the time to review our hotel. I am very happy to learn you had a great experience during your stay. I am ecstatic that the front desk did a great job in accommodating your needs, after all, our guest are our number one priority and we are always happy to assist in anything we... More

Parker, Colorado
Top Contributor
100 reviews 100 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed May 14, 2014 via mobile

Don't get me wrong- this is a really nice property. The room was clean and spacious. The pool area, which I had to myself for four hours on a Tuesday afternoon, was very pleasant. Breakfast was well stocked. Easy 10 minute walk to Chase Field- safe, lots of light and through the university area. My only gripe comes from the... More

Was this review helpful? Yes 1
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you for taking the time to review our hotel and for sharing your experience. I want to apologize for the problems encountered with the A/C unit during your stay. Please know our guests are our number one priority and we will definitely look into this issue. I On another note, I am glad to learn you were able to... More

Do you own or manage Holiday Inn Express Phoenix Downtown?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Phoenix Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Phoenix Downtown

Address: 620 N. 6th St., Phoenix, AZ 85004
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Phoenix Downtown 2.5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Travelocity, Orbitz, Priceline, Tingo, Hotels.com, Odigeo, TripOnline SA, Otel, Agoda and Venere so you can book your Holiday Inn Express Phoenix Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Phoenix Downtown Hotel Phoenix
Phoenix Holiday Inn

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (3)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Room/suite (11)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Holiday Inn Express Phoenix Downtown

Enlarge Map