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All 174 Phoenix hotels

Holiday Inn Express Phoenix Downtown

2.5 of 5 Hotel   |   620 N. 6th St., Phoenix, AZ 85004
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Ranked #58 of 174 hotels in Phoenix
A recent review
5 of 5 stars reviewed 4 weeks ago
Larry R Phoenix
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109 people have reviewed this hotel

Traveler rating
    42
    49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Phoenix
1 review
5 of 5 stars Reviewed 4 weeks ago

the employees were great couldnt ask for anything more. anything you needed all you had to do was ask. the breakfast in the mornings were great and always on time. thank you i would stay at the hotel again

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you very much for your review. It makes me very happy to read the comments on our staff. They alwyas strive to provide exceptional customer service and I am happy to read you experienced it first hand. I will be sure to pass on the great comments to the entire staff. More

Toronto, Canada
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 5 weeks ago

When we want a really nice accommodation experience we usually book B & B's, but when we want a dependable, inexpensive overnighter, we always look to the Holiday Inn Express chain. We have not been disappointed. Breakfast is included, and to give the chain credit they do try to offer a selection from sugary cinnamon buns, sausage patties, some kind... More

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you very much for your wonderful review. I am very happy to hear Holiday Inn contiues to deliver the brand . In regards to the breakfast it is different in every country. Here we have the traditional american breakfast the pancakes, biscuits, gravy and orange juice. Thank you very much for your review and thank you for your loyalty... More

Olympia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2014

This place was very reasonable, friendly staff, nice facility, and centrally located to the downtown corridor with easy access to the freeways. The continental breakfast was excellent. Especially, the cinnamon rolls.

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you very much for your sweet comments regarding our staff and breakfast. We do have very good breakfast options and the cinnamon rolls are to die for! Please visit us again on your next trip out to the sunny valley! More

Summit, Mississippi
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 22, 2014

Stopped thru in Phoenix to attend a Diamondbacks game. Was not familiar with Phoenix, but after purchasing game tickets, GPS showed us closest hotels. Be aware that at this time there is construction going on next door to this facility. That being said it is a little messy in the area, but not at the hotel itself. We were not... More

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you very much for taking the time to review our hotel, we really appreciate you sharing your experience with others. Thank you for the sweet comments on our staff, they all work very hard to maintain the high level of service for our brand. In regards to the construction across the street , I have to say it could... More

Peoria, AZ
Contributor
19 reviews 19 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 21, 2014

We stayed at this hotel for Comicon 2014, which was good. Not great because it's about a 1/2 mile walk to the convention, but when I booked it the price was much better than hotels right near the con. Parking is free, and the breakfast is very good. They have a pancake machine. You press a button, and a minute... More

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you for taking the time to review our Hotel. Yes, you are correct, we are about a 10 minute walk to the convention center. Many don’t mind as the amenities out weight the walk into downtown, but it is completely understandable especially with the hot days in full effect, ten minutes seem like forever! Regarding the Breakfast I have... More

Sheffield, United Kingdom
Top Contributor
112 reviews 112 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed June 18, 2014

Stayed here for one night and on entering my room i was struck with how spotless it was, it also smelled very clean. There is ample on sire parking and a complimentary breakfast including bacon, sausage and eggs in addition to the usual fare offered by places of this type. The bed was comfy and i got a good nights... More

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear Rich2112, Thank you very much for your glowing review! It makes me very happy to hear your room was spotless upon arrival and you had a great night sleep during your stay. Our entire staff works really hard to deliver great service, it will be the highlight of my day to let them know their efforts are being recognized... More

Kansas City, Kansas, USA
Top Contributor
163 reviews 163 reviews
49 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 13, 2014

This was where I was booked for a business trip. With local construction, it isn't the most friendly of entry ways. That will change. The rooms are clean and comfortable, although the mattress in my room was showing signs of fatigue. I definitely appreciated having a choice of firm and soft pillows (the former were also aged, so less firm).... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear DRWMETMAN, Thank you for taking the time to post a review of our property. We truly appreciate any feedback you give us. We are happy that you found our rooms clean and comfortable. However, please accept my apologies for falling short of your expectations. Your comments about the Air Conditioning unit and room facility will be forwarded to the... More

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 22, 2014

I stayed here for a business conference for a few days. It wasn't my first choice, but the hotels that were closest to the Phoenix Convention Center were all sold out. The property itself is in great condition, as was my hotel room. It was very clean, quiet, and comfortable. One very nice touch that I've never seen in any... More

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you very much for taking the time to review our hotel. I am very happy to learn you had a great experience during your stay. I am ecstatic that the front desk did a great job in accommodating your needs, after all, our guest are our number one priority and we are always happy to assist in anything we... More

Parker, Colorado
Top Contributor
100 reviews 100 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 14, 2014 via mobile

Don't get me wrong- this is a really nice property. The room was clean and spacious. The pool area, which I had to myself for four hours on a Tuesday afternoon, was very pleasant. Breakfast was well stocked. Easy 10 minute walk to Chase Field- safe, lots of light and through the university area. My only gripe comes from the... More

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you for taking the time to review our hotel and for sharing your experience. I want to apologize for the problems encountered with the A/C unit during your stay. Please know our guests are our number one priority and we will definitely look into this issue. I On another note, I am glad to learn you were able to... More

Senior Contributor
36 reviews 36 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 6, 2014

Great property! Nice staff. Clean room! I've never seen a basketball court at a hotel before so this was a first. However at 3am it wasn't such a great thing. Also, never had turkey sausage for breakfast buffet which was a welcome change! Walking distance to where I needed to be that weekend (CONVENTION CENTER).

Was this review helpful? Yes
Marisol G, Front Office Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Thank you for the wonderful comments in regards to the property and staff. I appreciate you taking the time to review our hotel. The basketball court is a definite plus, i have to agree it is not often a hotel has one but i do apologize it was used past hours during your stay. We have a policy all amenities... More

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Additional Information about Holiday Inn Express Phoenix Downtown

Address: 620 N. 6th St., Phoenix, AZ 85004
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Phoenix Downtown 2.5*
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Also Known As:
Holiday Inn Express Phoenix Downtown Hotel Phoenix
Phoenix Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#58 Top resorts Hotel in Phoenix #66 Business Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
The hotel is located only four blocks from the US Airways Center, home of the NBA AllStar game and week end.The Holiday Inn Express Hotel & Suites Phoenix Downtown - Ball Park is a beautiful hotel located in downtown Phoenix. We are within walking distance to Chase Field, home of the AZ Diamondbacks, Arizona Center , Phoenix Convention Center and the US Airways Arena. You will appreciate that the entire hotel is non-smoking.Travelers visiting APS, Dodge Theater, Orpheum Theater, Saint Mary's Basilica, TGEN, Bio Science High School, Phoenix City Hall, Chase Field, Phoenix Suns, AZ Diamondbacks, Phoenix Courthouse and the Federal Building will find the Holiday Inn & Suites the perfect location. We offer newly renovated spacious guest rooms including executive suites featuring a sitting area including fold out couch. All guestrooms include high-speed Internet, 32 inch flat screen TVs, microwave, refrigerator, and cable TV including free HBO. Enjoy our complimentary breakfast buffet that is offered every morning. For your convenience you can print your boarding pass or check email in our free business center. You can work out your frustrations in our workout room or dunk some baskets on our outdoor sports court. Many restaurants are within walking distance.Airport shuttle is not provided.Visit Phoenix and Stay Smart at the Holiday Inn Express Hotel & Suites Phoenix Downtown - Ball Park. ... more   less 
Number of rooms
90

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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