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All 174 Phoenix hotels

Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.

2.5 of 5 Hotel   |   5035 East Chandler Boulevard, Phoenix, AZ 85048
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Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
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Ranked #139 of 174 Hotels in Phoenix
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34 reviews from our community

Traveler rating
    3
    6
    5
    6
    14
See reviews for
8
3
5
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Gilbert, Arizona
Senior Contributor
21 reviews 21 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Room was clean but more of a low-rent, type of experience just off the highway. I've spent less and gotten more in the Chandler area. Breakfast was granola bars and coffee. Again, it was clean and there was free parking. The hotel was just off the highway near restaurants and shopping. I guess it was just a little older and... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

Do not take kids or be concerned with safty if you stay at this nasty filthy place. Giant bags of trash outside our door. No telephone in room. If you want dishes, plan on bringing a dolly and waiting over two hours to only find out you have no utensils. No ice machine on property. Perhaps if I were on... More

Was this review helpful? Yes
San Diego, California
1 review
5 of 5 stars Reviewed 3 weeks ago

We booked the hotel through Hotwire.com and got a great deal. Once I saw where we were staying and the reviews I wasn't happy at all. We had actually stayed at the hotel about 3 years ago and I knew all the reviews were spot on. The room wreaked of cigarette smoke and was very run down and gross. Nothing... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd., responded to this review

Thank you for your recent review of our property. I am very pleased to hear that you were happy with our renovation and changes. We are so pleased to read that you enjoyed your clean, updated room. I will pass on your king comments to our staff. Thank you again for sharing your positive experience with us. We hope that... More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed October 20, 2014

We needed two rooms for one night, daughters playing in a soccer tournament. Cameron was extremely helpful and friendly. Always there for whatever we needed, even friendly to our girls, treating them kindly and professionally. On Sunday, our girls won and advanced to the championship and although we had already received a 12pm checkout, we asked if we could pay... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd., responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so pleased to read of the excellent service you and your daughters received from my staff. I am glad that we were able to accommodate your late check-out, and that you appreciated your fully-equipped kitchen. We really appreciate your feedback, and the fact... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 4, 2014 via mobile

Booked a 1 night stay 24 hours in advance,showed up at 3 pm. No rooms ready, came back at 430. Cameron at ft desk is very rude & unprofessional, room smelled of cat urine. When I complained he told me no other rooms available & hung the phone up. Horrible Customer service, place is being renovated but still is nasty.... More

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1 review
1 of 5 stars Reviewed September 28, 2014

Do not stay there it was the worst service I had ever experienced in a hotel. I was there for closer to 90 days. I had to constantly request to get my room cleaned, even though I was due to be there 90 days. I slept with bugs that thought they were my husband; not funny. I'm still waiting on... More

Was this review helpful? Yes
Las Vegas, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 13, 2014

The place is pretty much a dump. The carpet was stained and very filthy looking. The towel rack was hanging by a thread from the wall. The shower head leaked and sprayed the wall. The toilet kept running. The walls are paper-thin and the contractors next to us partied all night, telling drinking stories while drinking. There was no remote... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 25, 2014

Several friends and I needed to find a hotel near the Wild Horse Pass Casino because we were going to a concert there. I read the reviews for this hotel and decided to keep looking at other hotels for us. In the meantime, my friend who worked near the hotel, stopped in to check this hotel out. The front desk... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd., responded to this review

Thank you for taking the time to write a review of our hotel. I'm glad that you enjoyed your clean rooms and our convenient location during your stay with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope that you will return to our hotel, or any... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 1, 2014

From the minute we ent exhauatered the room I was sick knowing I would be zspending 4 nights. Everything was dirty and filthy.there were dirty dishes in the dishwasher.the oven hoodwascovered with grease and grime.the couch was ripped.the bath exhaust fan was broken and the shower was moldy.the mattress was awful, no mattress pad and the sheets did not fit.king... More

Was this review helpful? Yes 2
Lake Havasu City, Arizona
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 27, 2014

When we first walked in the room, we noticed a bad smell, but I said it was ok, we could handle it. I turned my head to look at the bathroom mirror and it was clearly dirty, full of spots everywhere. Then when I entered the bathroom, I noticed a cleaner left behind, no big deal, but when I looked... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd., responded to this review

Thank you for your recent review of your stay. I am sorry that the cleanliness of your room did not meet your expectations. I will be reviewing your comments with our housekeeping staff to ensure your experience is not repeated. As well, I apologize that experienced issues with your bed and noise disturbance from neighboring guests. We continually work to... More

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Additional Information about Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.

Address: 5035 East Chandler Boulevard, Phoenix, AZ 85048
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Extended Stayamerica Phoenix - e. Chandler Blvd. Hotel Phoenix
Extended Stay Phoenix
Phoenix Extended Stay
Extended Stay America Phoenix

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