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All 174 Phoenix hotels

Hilton Garden Inn Phoenix Airport

3.0 of 5 Hotel   |   3422 East Elwood Street, University & I-10, Phoenix, AZ 85040 (South Mountain)
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81%
Ranked #28 of 174 hotels in Phoenix
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Joel O Dallas, United States
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  • Reviews (312)
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  • Room tips (41)
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312 people have reviewed this hotel

Traveler rating
    160
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    39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Dallas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I normally stay at Hilton properties. This is a nice property in a great location near the airport (without the noise and distraction of the airport). The room was clean and comfortable. The food in the restaurant was very good. I would recommend this location for anyone needing to stay near the airport in Phoenix.

Review collected in partnership with Hilton Garden Inn

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Winston Salem, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

This is my 3rd stay at the HIlton Garden Inn South and all three stays have been great! Each stay I found the staff very friendly, helpful and eager to make my staff as enjoyable as possible. My first two stays were planned, the third the result of a flight cancellation. When I called the hotel from the airport I... More

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for providing your feedback regarding your stay with us at the Hilton Garden Inn Phoenix Airport. I am so happy to see that our staff has made a difference and delivered service in which travelers have come to expect from Hilton. We look forward to your future stays with us! More

La Romaine, Trinidad
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The staff at the hotel were very friendly and helpful. Always greeted you with a smile. Pool was excellent after a hot day on the road. Food at the restaurant was great for dinner and breakfast. Good fast service. Overall a great place to stay while in Phoenix.

Review collected in partnership with Hilton Garden Inn

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Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for providing your feedback regarding your stay with us at the Hilton Garden Inn Phoenix Airport. I am happy to see that you had a great experience with our staff and amenities provided. We look forward to welcoming you back in the future! More

Cottonwood, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff was very helpful & friendly.Overall appearance of this property was very clean(including my room). Appreciated the quietness of my room. Would definitely stay here again & recommend this property.

Review collected in partnership with Hilton Garden Inn

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Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport. I am delighted to see that you had a more than satisfactory stay with us. Our staff takes pride in going above and beyond for our guests and providing a clean and enjoyable experience. We look forward to welcoming you back in the future! More

Tucson, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Very pleased with the cleanliness and attention to detail experienced with the Hilton brand. The park and fly is a real bargain, and the hotel staff is top notch. Did not use on-site dining facilities, nor the bar. If I would have had a later departure, I would have stayed at the Hampton Inn, as breakfast is included with each... More

Review collected in partnership with Hilton Garden Inn

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Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing us with your compliments and feedback. Hilton and its Family of hotels strive to exceed the expectations of our travelers. We thank you for your continued loyalty to our brand and look forward to providing you with the service Hilton has been known to provide. More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

After travelling in a vehicle for 15 hours, I stopped to the Hilton Garden Inn on University. The front desk staff Nathan was really supportive in checking me in. His mannerism was really professional. He asked questions like how was my trip going so far and told me about the hotel's dining facilities as well as local facilities if I... More

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Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for providing your feedback regarding your recent stay with us at the Hilton Garden Inn Phoenix Airport. I am so happy to see that Nathan was able to turn your day around with his service and calm personality. We look forward to welcoming you back! More

Houston, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Thank you and well done, Phoenix HGI. Amazing stay. Team was attentive, helpful, and friendly. Felt like a valued guest. Keep up the good work. Recommend this location for any personal or business travel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for providing your feedback regarding your stay experience with us at the Hilton Garden Inn Phoenix Airport. I am delighted to see that our team members delivered the service quality Hilton is known for! We look forward to welcoming you back in the future! More

Chesterfield
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I travel so much that a good night's sleep is critical. This hotel's air conditioning was nicely quiet and lead to a great sleeping experience on a comfortable bed. The room was bright and cheerful with good amenities.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for providing your feedback regarding your recent stay with us at the Hilton Garden Inn Phoenix Airport. Your compliments will be shared with our team members and I am happy to see that you enjoyed our Garden Sleep System beds! We look forward to welcoming you back to us in the future and once again, thank you for... More

1 review
4 of 5 stars Reviewed June 16, 2014

I was at the Hilton for about a week. The front desk staff was really nothing special. It was the resturant staff that really made an impression on me. Our main server Evan was spot on. He was attentive and very friendly. When he left he made sure that all of the staff was aware of our needs. Adam and... More

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for providing your candid feedback regarding your stay and experience with us. Evan, Mitch, Adam, and Raul are truly assets to our hotel. Your compliments will be shared with them so they are aware that their service attitude does not go unnoticed. We look forward to welcoming you back in the future! More

Tucson, United States
1 review
5 of 5 stars Reviewed June 10, 2014

They extended our stay with minimal extra fee due to a late flight out. Helped us mail letters and documents. The restaurant staff was very courteous and made a really great omelet. The Suite was a true 2 room suite with a separate door, and 2 tvs allowing for folks to go to bed and watch tv without disturbing one... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport. Your feedback is very important to us. We are constantly striving to exceed the expectations of our guests and your survey reflects that. I will extend your compliments to our team members and continue to work hard to maintain the highest guest satisfaction you have... More

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Additional Information about Hilton Garden Inn Phoenix Airport

Address: 3422 East Elwood Street, University & I-10, Phoenix, AZ 85040
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Phoenix Airport 3*
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Also Known As:
Hilton Garden Inn Phoenix Airport Hotel Phoenix
Hilton Phoenix
Phoenix Hilton

43 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#20 Romantic Hotel in Phoenix #20 Business Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
Mediterranean ambience, modern in room amenities for the business or leisure traveller; near I-10 & University Drive. ... more   less 
Number of rooms
93

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