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Hilton Garden Inn Phoenix Airport

#27 of 175 Hotels in Phoenix
Certificate of Excellence
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3422 East Elwood Street, University & I-10, Phoenix, AZ 85040
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1 room 1 guest
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Hilton Garden Inn Phoenix Airport
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459 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Providence, Rhode Island
1 review
5 of 5 stars Reviewed 2 days ago NEW

8/26/15 I thought I had a reservation at the Phoenix Airport Hilton Garden Inn this evening. I made the reservation myself on an online service. Unfortunately I accidentally made the reservation for tomorrow night so when I arrived this evening, there was no room for me, and the Inn was full. With her own effort and initiative, and before I... More 

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Phoenix, United States
3 of 5 stars Reviewed 3 days ago NEW

Definitely do not pay extra for the breakfast deal, there is a Waffle house in the parking lot which could have provided a much better breakfast. All pastries and bread items were wrapped in celophane and looked quite old, not a big selection either. Also take note that this hotel sits next to a junk yard and during the night... More 

Review collected in partnership with Hilton Garden Inn

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Lakeland, Florida, United States
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

This is not the standard HGI. Small lobby, great bar and restaurant area. Service was excellent and rooms were solid. Bigger rooms than standard HGI, great water pressure, I had a kitchennette Definitely staying here if I'm back in Phoenix.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

One of the values at the company I work for is "Customer is Core" and I can tell you that this hotel must have that same value because the customer experience here has been amazing every time. From reservation to checking out, they really go out of their way. As much as Im able, I choose this hotel!!

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prescott, United States
1 review
5 of 5 stars Reviewed 1 week ago

very nice, good reception, quality service to the airport. and from the airport....good coffee, food service is convenient, bar was available, food was just right for the ate night and early morning departure.

Review collected in partnership with Hilton Garden Inn

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San Diego, CA, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located near Phoenix Airport. That is good if one has to catch an early morning flight. The staff was very courteous and helpful. Hotel is clean and the guest rooms are spacious (being suites). Will stay here again in the future, if in the Phoenix area.

Review collected in partnership with Hilton Garden Inn

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Cincinnati, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stopped here after flying all day and before continuing our vacation the next day - great staff, great breakfast, conveniently located to airport, and restaurants. Near college town but far enough away from college night life.

Review collected in partnership with Hilton Garden Inn

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Seattle, WA
Level Contributor
1 review
5 of 5 stars Reviewed 3 weeks ago

I was in Phoenix for business for a few days and had an afternoon to kill. I asked the front desk for some ideas on what I could do in the area. I wanted to extend a sincere thank you to the front desk staff, including Scott C, Saira, Emily, and Rosalyn. All of them took the time to throw... More 

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Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback. I am delighted to see that your experience with us is more than satisfactory and we were able to find you things to do on your free time. We hope next time you are able to hike Camelback Mountain when it's much cooler! More 

Saint Charles, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

My husband forgot his wedding ring in his room and didn't realize it until he arrived at the airport on his way to Las Vegas. He called the hotel & they immediately checked his room, found the ring and assured him they would send it to our house. Sure enough, we received it today in a small soap box, wrapped... More 

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Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback. I am delighted to see that your experience and the service we provided was more than satisfactory. I am also glad to see that we were able to get the wedding ring back to you as quickly as you needed. We look forward... More 

Downers Grove, Illinois
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago

My daughter and young grand daughter were traveling from Hawaii to Chicago when bad weather forced an unexpected overnight stay in Phoenix. Many storms in the area caused hotels to be quickly filled to capacity. We called Hilton because we are Gold members, and this hotel near the airport was able to make accommodations for them to stay the night.... More 

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback. I am delighted to see that your experience and the service we provided was more than satisfactory. It was our pleasure to have had the opportunity to serve your daughter and try to alleviate any stress that was caused by the flight issues.... More 

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