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Hilton Garden Inn Phoenix Airport

3.0 of 5 3422 East Elwood Street, University & I-10, Phoenix, AZ 85040
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Certificate of Excellence 2014
Hilton Garden Inn Phoenix Airport
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Hilton Garden Inn Phoenix Airport
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350 reviews from our community

Traveler rating
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    44
    16
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northfield
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A number of family members stayed here for our nieces wedding mid October. The hotel staff was amazing from helping with family dinners to pool parties. I would definitely recommend this hotel. The shuttle service was amazing, airport pickup, taking and picking us up from the wedding venue to even taking 9 of us to a near by restaurant.

Review collected in partnership with Hilton Garden Inn

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Minneapolis, Minnesota
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Like most people I stayed here because of the proximity to the airport and like most people I had to wait 15 minutes for the shuttle as there is one van and it is shared with the Holiday Inn Express next door. The staff were very courteous & friendly even though they are kept busy. Air conditioning is rather noisy.... More

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Camas, United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Hilton Garden Inn near the Phoenix Sky Harbor airport was a nice hotel for the price paid. Staff was great, good on site food and beverage. Good access to all freeways and close to most attractions. Quiet property with a nice pool area. Small fitness room but it had good equipment and was quiet and not crowded. Early morning flights... More

Review collected in partnership with Hilton Garden Inn

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1 review
5 of 5 stars Reviewed 1 week ago

Olivia at the front desk on 10/15/2014 was extremely helpful in checking me in early so I could make a business meeting in Scottsdale. She even followed up with a call to make sure I got there okay. You have a great associate! Guy Hendricks room 224

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Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback. I am happy to see that you had a positive experience with us. Services provided by our staff sets us apart from other hotels. We look forward to welcoming you back to us in the future! More

Charlotte, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

This hotel is worn and is in need of a refresh! Chose this hotel because of its proximity to the airport. Would probably try to avoid it, unless it is refurbished. Furnishings appeared very dated, as did the overall structure. Hilton can do better than this!

Review collected in partnership with Hilton Garden Inn

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Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for providing your feedback regarding your recent stay with us at the Hilton Garden Inn Phoenix Airport. We are currently in the process of replacing our guest room, carpet, and stairwell carpeting. We expect this renovation to be completed by late November. I hope on your return stay with us, you can see that your comments are put... More

Fort Collins, Colorado
1 review
1 of 5 stars Reviewed 1 week ago

It started out bad from the beginning. When I arrived at the airport, I called the hotel to ask about the shuttle. They said it was on the way and it would be 10-15 minutes. 20 minutes later there was no shuttle. I was about to call, but they called me (which was nice). They told me I wasn't at... More

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Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback. I am sorry that we did not meet your expectations and the issues you had encountered is not the norm. Your comments will be used to further trained our staff to follow up on guest requests in the manner in which travelers have... More

Dhahran, Saudi Arabia
1 review
4 of 5 stars Reviewed 1 week ago

Everything was great. Nothing spectacular. Downside: The fitness center is a huge let down. The A/C units in some rooms are very loud. Shuttle service is too busy in the evenings. Upside: The staff and service are great! restaurant is great and food is great. The staff are wonderful!!!!!

Review collected in partnership with Hilton Garden Inn

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Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your experience. I am happy to see that our staff has exceeded your expectations. We are looking to expanding our Fitness Center in 2016 and working with our vendors for quieter PTAC units in the rooms. We look forward to having you... More

Harrisville, Michigan
Top Contributor
101 reviews 101 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Delightfully friendly staff. Clean. Pool. Comfy beds. Shuttle. What more could you ask for! I will absolutely stay here again. The breakfast was wonderful, made the mistake of eating at a nearby Waffle House one morning. It was absolutely disgusting. Eat at the hotel, well worth it. Even evening meals was good, had a very tasty Black and Blue burger!

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback. I am happy to see that you had a positive experience with us. Services provided by our staff and amenities offered sets us apart from other hotels. We look forward to welcoming you back to us in the future! More

Bucksport, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Responably priced hotel in close proximity of the airport. Staff was friendly and helpful, no issues. The front desk called my room a few minutes after check-in to make sure everything was okay. I had an early morning checkout to make a flight and the front desk made sure I had directions to the car rental return. I only stayed... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback. I am happy to see that the services provided by my staff received good scores. I hope you are able to stay with us longer the next time you are in the Phoenix area. More

Racine
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very nice and comfortable hotel. My room service was prompt and very good. Had a burger and it came hot and very quickly. Staff was polite and the bed very comfortable. I am a loyal Hampton Inn visitor and this is very nice in comparison.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing a feedback regarding your positive experiences. Like a Hampton Inn, the Hilton Garden Inn is proud to be within the Hilton Family of hotels where travelers can find consistent level of service. We look forward to welcoming you back in the future! More

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Additional Information about Hilton Garden Inn Phoenix Airport

Address: 3422 East Elwood Street, University & I-10, Phoenix, AZ 85040
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Phoenix Airport 3*
Number of rooms: 93
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Also Known As:
Hilton Garden Inn Phoenix Airport Hotel Phoenix
Hilton Phoenix
Phoenix Hilton

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