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All 174 Phoenix hotels

Hilton Garden Inn Phoenix Airport

3.0 of 5 Hotel   |   3422 East Elwood Street, University & I-10, Phoenix, AZ 85040 (South Mountain)
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82%
Ranked #28 of 174 Hotels in Phoenix
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
AA3RR Pasadena, MD
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339 reviews from our community

Traveler rating
    173
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    43
    16
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Pasadena, MD
Top Contributor
53 reviews 53 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just finished up a 10 day trip to AZ and UT. After spending 5 days/4 nights in Arches NP, we ventured south to Prescott Valley, AZ. While there we ended up buying a house (to be built). When it was time to head back to Maryland we travelled to this hotel to spend the night before flying home. It was... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

We had a one bedroom suite. The layout seemed to be very good, but the bedroom was very cramped. The hotel seemed to be a little older, and in need of a facelift. The staff was excellent, and helped me with all my questions. The biggest problem was the air conditioning in the bedroom which was high on the wall,... More

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Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport and providing your feedback. Our hotel is currently in the process of replacing the carpet in the hallways and guest rooms. We also have upcoming projects to refresh the look of the hotel. I hope on your return trip to us, you will be able... More

Tucson, Arizona
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We wanted a place close to the airport that allowed parking. This place served the purpose. There was a place next door to eat and get a drink. It was quiet and had a really good breakfast that came with the room.

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport. Your feedback is very important to us. We are constantly striving to exceed the expectations of our guests and your survey reflects that. I will extend your compliments to our team members and continue to work hard to maintain the highest guest satisfaction you have... More

Mechanicsburg, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Had a great experience at Hilton Garden Inn. Shuttle service to and from airport very prompt. Amenities such as pool, Wifi and restaurant were great. Would highly recommend. Only stayed one night as we were flying back to PA the next day. Very good value for your money.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport. Your feedback is very important to us. We are constantly striving to exceed the expectations of our guests and your survey reflects that. I will extend your compliments to our team members and continue to work hard to maintain the highest guest satisfaction you have... More

Oakville, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The room was a bit tired but very clean. The staff went out of their way to accommodate our needs, by shuttling us to and from a nearby mall for afternoon shopping. The evening meal was exceptional in every regard. Food, atmosphere and service were outstanding. I highly recommend this reasonably priced hotel when traveling in the Phoenix area.

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport. Your feedback is very important to us. We are constantly striving to exceed the expectations of our guests and your survey reflects that. I will extend your compliments to our team members and continue to work hard to maintain the highest guest satisfaction you have... More

Tucson, Arizona
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here before an early morning flight for a 14 day trip to Southern Africa. Took advantage of a stay and park package, the parking was cheaper than off site airport parking. Bed was comfortable and the room was clean. The room was the same as any other Hilton Garden Inn and that's not a bad thing, it's a very... More

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Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing feedback regarding your positive experience with us. The Hilton Garden Inn is a consistent brand and travelers can always expect the same level of service and amenities offered. We look forward to welcoming you back in future! More

Kernersville, North Carolina
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent two nights during the Labor Day weekend at this Hilton Garden Inn prior to our flight from Sky Harbor. We had a great rate ($78.00 per night for a one-bedroom suite and had a clean, well-appointed room. Because we had spent the preceding week in Southwest heat, we decided to stay inside and take our meals in the... More

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your positive experiences. I am delighted to see that you had decided to experience the amenities offered and was pleased. It is still hot in Phoenix, but we had a bit of flooding this week due to some storms. We look forward... More

Verona
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The name is hilton, when I come ther'is a sand storm and our flight is cancelled and the hotel are not ready to receive a part of the passenger of a Boeing 747. We waiting more time the shuttle and we must call tree times. The hotel is good and in the room ther'is everything you need. The pub is... More

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Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for providing feedback regarding your stay experience with us last October. I am sorry to hear that we fell short of your expectations. Rest assured that your input will be used to better ourselves and our services throughout. I hope you will be giving us another chance in the future should your travels bring you to Phoenix. More

Missouri
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a wonderful stay. The room was lovely with everything I needed. The lobby had complimentary refreshments. Clean rooms with coffee, microwave, sink and mini refrigerator. Convenient restaurant and bar. Everyone was friendly. I would recommend this hotel.

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing us with your feedback. I am delighted to see that you had a more than satisfactory experience with us. We look forward to welcoming you back in the future. At Hilton Garden Inn, we stand by our promise to ensure you have a satisfactory stay. More

Phoenix, AZ
Top Contributor
70 reviews 70 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I give this location a "very good" rating primarily because of the night staff. We have traveled and stayed at this location multiple times and I am always surprised that the day staff don't remember names or prepare for visitors that are Honors members. However, every time we stay, the night staff recognize us, not always by name, but they... More

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for returning to us at the Hilton Garden Inn Phoenix Airport! Our staff is what sets us apart from other properties. While I am happy to see that my evening crew was able to provide you with a more than satisfactory experience, I apologize that the morning crew fell short. We look forward to having you back with... More

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Additional Information about Hilton Garden Inn Phoenix Airport

Address: 3422 East Elwood Street, University & I-10, Phoenix, AZ 85040
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Phoenix Airport 3*
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Also Known As:
Hilton Garden Inn Phoenix Airport Hotel Phoenix
Hilton Phoenix
Phoenix Hilton

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