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Hilton Garden Inn Phoenix Airport

#30 of 175 Hotels in Phoenix
Certificate of Excellence
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3422 East Elwood Street, University & I-10, Phoenix, AZ 85040
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Hilton Garden Inn Phoenix Airport
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448 Reviews from our TripAdvisor Community

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Traveler rating
    229
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadephia
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Got in super late and with the weather, missed the connection. So did a check of ratings here and on Google. The average was high for the Hilton and I stay at the Gardens a lot. But this one was such a pleasure! My van and driver were already waiting and super pleasant. Once I got to the hotel, Saira... More 

Was this review helpful? Yes
phoenix, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent Hotel. The staff has always been extra nice. Love the guys who does the breakfast bar. They are always super nice. The king size suite was exactly what we needed to move around. Like a mini vacation in an apartment. The bed was so comfy. I slept like a baby. If I could take home the bed I would... More 

Review collected in partnership with Hilton Garden Inn

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Franklin, Tennessee
Level Contributor
1,436 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 519 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am a diamond member and really try to stay only in HGI's because of the great breakfast you get. The service from the front counter, the bar and the breakfast were all great. The room was very nice.. Clean with couch and kitchen area. Will stay next time in town.

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and being a Diamond member! Your loyalty is appreciated. I am happy to see that the services provided were up to your expectations. We look forward to welcoming you back to us! More 

Duluth, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great staff and clean!! We were delayed in Phoenix overnight and needed a place to stay. Got in at 8 am and the staff gave us a room with out any problem. We needed a few things from the store . . . they provided transportation at no cost. Need a quiet place to stay near the airport? Stay here!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the compliments you've made to my staff. It was our pleasure to have had you as our guest and we look forward to welcoming you... More 

South Jordan, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Very happy with this hotel, I have stayed here many nights and the service is great, rooms are great, even the food is great. Travis...that guy will make sure you are taken care of, made a great stay even better. Very good customer service!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the compliments you've made about Travis. It was our pleasure to have had you as our guest and we look forward to welcoming you back... More 

Kansas City, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Spacious rooms with outgoing and friendly staff who go out of their way to make sure everything is top notch. Hotel has a bar, restaurant and great pool area. Great location and quick access to I-10 and airport makes ease of getting around.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the compliments you've made to my staff. It was our pleasure to have had you as our guest and we look forward to welcoming you... More 

Indianapolis, Indiana
Level Contributor
266 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had an evening arrival. Called for a shuttle pickup at the airport and he was there within about 10 minutes. Seems like other shuttles were not very timely as he was mobbed by people thinking he was their driver. He answered their questions and it ended up just being the two of us on the ride. Got to the... More 

Was this review helpful? Yes 1
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the compliments you've made to my staff. It was our pleasure to have had you as our guest and we look forward to welcoming you... More 

Duluth, Minnesota
5 of 5 stars Reviewed 3 weeks ago

From James picking us up at the airport and finding us a newspaper, to Beatrice seating us in the restaurant and staying with us (famished as we were) until we were completely sated, to Raul the chef who delighted us with his attention to detail (and his wonderful homemade salsa), we were absolutely astonished with this hotel. The pool was... More 

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the compliments you've made to James, Beatrice, Raul, Adam, and Allina. It was our pleasure to have had you as our guest and we look... More 

Level Contributor
1 review
5 of 5 stars Reviewed 3 weeks ago

We unfortunately left our booked accommodation as the place was disgusting, so we check in to the Hilton Gardens late in the evening on the same day as an alternative and it was great from the moment we arrived! Amazing service on short notice!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the compliments you've made to my staff. It was our pleasure to have had you as our guest and we look forward to welcoming you... More 

plymouth, ma
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean rooms, restaurant was open with huge burgers, chilled wine. There is a shuttle, the room was very quiet. We relied on trip advisor reviews which were accurate, we would stay there again Not too close to the main terminals, no hotels are, not noisy.

Was this review helpful? Yes 1
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the compliments you've made to my staff. It was our pleasure to have had you as our guest and we look forward to welcoming you... More 

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