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All 174 Phoenix hotels

Hilton Garden Inn Phoenix Airport

3.0 of 5 Hotel   |   3422 East Elwood Street, University & I-10, Phoenix, AZ 85040 (South Mountain)
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81%
Ranked #31 of 174 hotels in Phoenix
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Shannon P Fruit Heights, United States
  • Overview
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  • Room tips (42)
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322 people have reviewed this hotel

Traveler rating
    163
    95
    41
    16
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Fruit Heights, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

By far the best service I have ever received at a Hilton hotel. The team was amazing (Beatrice, DeAnna, Evan and many more!!!) All of my meetings in Phoenix will be held here. The meeting rooms were ready on time, food was the best I have ever had at a hotel. We had a large group and I could not... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your expereince. I am delighted to see that your stay was more than satisfactory and our staff, Beatrice, DeAnna, Raul, and Evan made a difference! We hope to see you again in the future! More

Carterville, Illinois
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

stayed one night before flight out the next day. great location, very nice hotel. Our room was bigger than where we stayed on vacation in Sedona! It was very quiet and the bed was very comfortable. I sleep very well

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your expereince. I am delighted to see that your stay was more than satisfactory. We hope to see you again in the future! More

Bellevue, Washington
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A very pleasant place to stay close to airport. Friendly shuttle from airport. Suite was spacious, quiet A/C, clean, large work desk to tend to business. The outdoor seating of the restaurant, with its wraparound misters, was truly enjoyable, even though the blue cheese and carmelized onion burger was a bit overdone. (Generous portion, and still very tasty.) Great service... More

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport! I am delighted to see that your choice to stay with us was a positive experience. I will be extending your compliments to our staff for providing you with the service Hilton has been known for. I look forward to your return to us in... More

Lake Elsinore, California
Top Contributor
51 reviews 51 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Only food is on site, ok, and staff is great. Local food is IHOP They have airport shuttle, but you will need a car if you stay here. Btw, you have to call for shuttle and it might be labelled holiday inn express which is next door. Good value on rooms particularly in summer Hey, it's Phoenix

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your experience with us. At times, we do use the Holiday Inn Express's airport van when our van is being serviced. I'm sorry that my agents did not inform you that our shuttle does travel within a 4 mile radius of the... More

Round Rock TX
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Checked in at 1:45pm with no grumbling about early check in, refreshing. Staff was very polite and noted the Wi-Fi is complimentary in all rooms and 2 bottles of cold water were already in the room fridge. Large decanter of iced citrus water in the lobby was a nice touch as today was 113 :-0 Room was spacious with king... More

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your experience. I am happy to see that the services and amenities provided were more than satisfactory. We look forward to welcoming you back in the future! More

Harbor
Contributor
20 reviews 20 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Quick two night stay, make sure your GPS sends you to the right hotel...there are 2 hilton garden inns. My room was large with a mini kitchen and a sitting area including a full size desktop. It was great for setting up my laptop. The water tastes AWFUL, but so does most of it in AZ. Nothing within walking but... More

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport! I am delighted to see that your choice to stay with us was a positive experience. I will be extending your compliments to our staff for providing you with the service Hilton has been known for. I look forward to your return to us in... More

Sachse, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I travel regularly to Phoenix for business. This regiment began in January of this year. Now, I am there almost twice a month. I attempt to stay at this Garden Inn every time I am in town. The main reason for this is your staff. Between Mearlinda to Raul your staff make the difference between any other hotel I have... More

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport! I am delighted to see that your choice to stay with us was a positive experience. I will be extending your compliments to our staff for providing you with the service Hilton has been known for. I look forward to your return to us in... More

Cincinnati, Ohio
Top Contributor
50 reviews 50 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my first time in Phoenix (and Arizona). I always stay at Hilton properties and I was pretty satisfied with this location. It's clean. It's in a good location. The hotel staff is nice. The prices are very reasonable. What else can you ask for? The only thing I didn't like was the air conditioning unit in the room... More

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport! I am delighted to see that your choice to stay with us was a positive experience. I will be extending your compliments to our staff for providing you with the service Hilton has been known for. I look forward to your return to us in... More

Dallas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I normally stay at Hilton properties. This is a nice property in a great location near the airport (without the noise and distraction of the airport). The room was clean and comfortable. The food in the restaurant was very good. I would recommend this location for anyone needing to stay near the airport in Phoenix.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport! I am delighted to see that your choice to stay with us was a positive experience. I will be extending your compliments to our staff for providing you with the service Hilton has been known for. I look forward to your return to us in... More

Winston Salem, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

This is my 3rd stay at the HIlton Garden Inn South and all three stays have been great! Each stay I found the staff very friendly, helpful and eager to make my staff as enjoyable as possible. My first two stays were planned, the third the result of a flight cancellation. When I called the hotel from the airport I... More

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for providing your feedback regarding your stay with us at the Hilton Garden Inn Phoenix Airport. I am so happy to see that our staff has made a difference and delivered service in which travelers have come to expect from Hilton. We look forward to your future stays with us! More

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Additional Information about Hilton Garden Inn Phoenix Airport

Address: 3422 East Elwood Street, University & I-10, Phoenix, AZ 85040
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Phoenix Airport 3*
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Also Known As:
Hilton Garden Inn Phoenix Airport Hotel Phoenix
Hilton Phoenix
Phoenix Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#19 Romantic Hotel in Phoenix #23 Business Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
Mediterranean ambience, modern in room amenities for the business or leisure traveller; near I-10 & University Drive. ... more   less 
Number of rooms
93

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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