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Hilton Garden Inn Phoenix Airport

#25 of 177 Hotels in Phoenix
Certificate of Excellence
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3422 E. Elwood St, University & I-10, Phoenix, AZ 85040
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1 room 1 adult
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Hilton Garden Inn Phoenix Airport
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531 Reviews from our TripAdvisor Community

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Plymouth, Minnesota
Level Contributor
98 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Pros: convenient to airport with free shuttle. Waffle House in the parking lot. Free wifi. Cons: outweigh the pros. Walls are very thin--heard every flush of the toilet and shower from room above as if it was our room. Also could hear people walking around. When the air conditioner/heater came on, it sounded like a jet engine starting...waking us each... More 

Helpful?
Thank LPom
London, United Kingdom
Level Contributor
81 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was ok. The room was spacious comfortable with a good desk area. Shower was so-so and the bed was a bit hard. The food offering was pretty limited and not fantastic. A satisfactory is not inspiring experience.

Helpful?
Thank Clive59
Adelaide, Australia
Level Contributor
159 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel has an excellent shuttle service to and from Phoenix Airport. When you arrive at the airport, give the hotel a call and they will arrange for the shuttle to pick you up. The rooms are large, clean and comfortable. Breakfast was ok. The restaurant staff seemed more interested in talking to each other than serving customers, but the... More 

Helpful?
Thank adamweb22
Wayne, Nebraska
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We were in Phoenix for an educational outing and some fun. The location was great. We had heard of the "sketchy" neighborhood but it was not very bad. I would not venture far late at night, but we were not that alarmed. It is a short walk to the light rail. We thought the staff was very friendly. The hotel... More 

Helpful?
Thank grebol13
Phoenix, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

My particular room had a non-working mini-refrigerator and the combined shower/tub was of sub-par quality and should have been replaced before charging guest to stay in the room. It was just too late and I was too tired to complain. However, I'm sure they're well aware of the sup par condition. It's obviously all about taking the money and hoping... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David M
Wildomar, United States
1 review
3 of 5 stars Reviewed 1 week ago

The people and staff did a exceptional job while I was there for the week. Including both of our shuttle drivers. My only problem was a structural issue with the hotel. The walls are exceptionally thin making the hotel very loud. I am a sound sleeper and was startled by sounds all through the night. Note: The treadmills are worn... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mark F
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport. I am happy to see that the staff did an exceptional job while you were with us. We are scheduled for a full renovation soon. During this renovation, we are exploring options to make our walls more soundproof. The Fitness Center will also be included during this... More 

Barrington, Rhode Island
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here one night during a quick trip to Phoenix. Nice, clean place. The location is good since it's just mintes to the airport. There is a nice outdoor pool and sitting area. The room was gigantic, frankly almost too big. Very good restaurant on the property for late night quick meal.

Helpful?
Thank kat33rat33
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your recent stay experience. I'm happy to find that you found our hotel's services, amenities, and location to your liking. I look forward to welcoming you back to us in the future. More 

Barcelona, Spain
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We just spent there one night right after a 11pm landing at Phoenix Sky Harbor airport and before heading to the Grand Canyon the following morning. The hotel was very clean and the staff was friendly. We had a good breaksfast early in the morning. The outdoor pool and spa were open even though it was January. Despite being close... More 

Helpful?
Thank XaviBCN77
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your recent stay experience. I'm happy to find that you found our hotel's services, amenities, and location to your liking. I look forward to welcoming you back to us in the future! More 

Black Canyon City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I would recommend this hotel. Nice place. The staff was helpful and friendly. The room was adequate and the stay and fly is great as well. I would highly recommend staying here. They do need to make stricter rules for the van drivers regarding going back for late arrivals for the airport shuttle. Glad we weren't late. Thanks

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Todd W
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your recent stay experience. I'm happy to find that you found our hotel's services, amenities, and location to your liking. Being an airport property, our Park and Fly packages are extremely popular. I look forward to welcoming you back to us in... More 

Minneapolis MN
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for just one night so I could be close to the airport for an early-morning flight. Everything from making my reservation to checking in to checking out was smooth and easy. The hotel was easy to get to. The reception area was welcoming - in addition to capable staff members, there was a nice spread of water, coffee, tea,... More 

Helpful?
Thank MinnesotaMaven
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your recent stay experience. I'm happy to find that you found our hotel's services, amenities, and location to your liking. I look forward to welcoming you back to us in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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