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Hilton Garden Inn Phoenix Airport

#32 of 175 Hotels in Phoenix
Certificate of Excellence
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3422 East Elwood Street, University & I-10, Phoenix, AZ 85040
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Hilton Garden Inn Phoenix Airport
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441 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Duluth, Minnesota
5 of 5 stars Reviewed 2 days ago NEW

From James picking us up at the airport and finding us a newspaper, to Beatrice seating us in the restaurant and staying with us (famished as we were) until we were completely sated, to Raul the chef who delighted us with his attention to detail (and his wonderful homemade salsa), we were absolutely astonished with this hotel. The pool was... More 

Was this review helpful? Yes
5 of 5 stars Reviewed 2 days ago NEW

We unfortunately left our booked accommodation as the place was disgusting, so we check in to the Hilton Gardens late in the evening on the same day as an alternative and it was great from the moment we arrived! Amazing service on short notice!

Review collected in partnership with Hilton Garden Inn

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plymouth, ma
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Clean rooms, restaurant was open with huge burgers, chilled wine. There is a shuttle, the room was very quiet. We relied on trip advisor reviews which were accurate, we would stay there again Not too close to the main terminals, no hotels are, not noisy.

Was this review helpful? Yes 1
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the compliments you've made to my staff. It was our pleasure to have had you as our guest and we look forward to welcoming you... More 

Upatoi, GA
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

An airport hotel with a shuttle needs to provide 24 hr service to/from the airport and this property delivers on that expectation ( not all chains actually deliver on this expectation, I have learned too late to change my hotel choice in the past) This hotel is fantastic.. close to the airport, clean, nice staff.. just perfect

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the compliments you've made to my staff. It was our pleasure to have had you as our guest and we look forward to welcoming you... More 

California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great deal on a room with park and fly available. Close to the airport. Shuttle service available and good with service to airport nearly 24 hours. Good food, quiet room, comfortable bed. Nice little bar with a good bar tender. Safe parking.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the compliments you've made to my staff. Our Park and Fly packages are very popular with our guests and a great value. It was our... More 

Richmond, U.S. Virgin Islands
1 review
4 of 5 stars Reviewed 1 week ago

Great service and staff. Very clean hotel and good food and prices at hotel restaurant. Unfortunately, the room had a very loud, but efficient HV/AC system. AC kept turning on all night and waking me up, but the heat of the Phoenix (115 degrees) required the AC to be on. Mattresses have a pillow like cover that is too soft... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your experiences. I am happy to see that the services provided were up to standards. We will be going through a full guest room reservation at the beginning on 2016 where all the bedding will be replaced. We are also working with... More 

Hume, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arriving late on Friday night we stayed at the hilton Garden Inn before heading to Sedona and the Grand Canyon. The shuttle picked us up and took us to the hotel. The room was clean and comfortable, just what we needed after a late arrival. Breakfast was very good, cooking eggs and omelets at the buffet. Staff was very friendly... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the compliments you've made to my staff. It was our pleasure to have had you as our guest and we look forward to welcoming you... More 

Tucson, Arizona
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

NIce stay at Hilton Garden Inn -- rooms were comfortable and breakfast was good. No airport noise. For $20 we parked our car at hotel while we went on a 12 day trip. The shuttle service to and from hotel was timely and the driver was very friendly.

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the compliments you've made to my staff. Our Park and Fly packages are very popular with our guests and a great value. It was our... More 

demotte, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

awesome place to stay. Best hotel I stayed in my entire life. I know you will enjoy your stay as well. Very good staff, very clean, being in Phoenix the air was wonderful. food was wonderful. awesome breakfast buffet, they will make you anything you want for breakfast. Steak's & Salomon for dinner was very good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the compliments you've made to my staff. It was our pleasure to have had you as our guest and we look forward to welcoming you... More 

Cleveland, Ohio
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for two nights on business. Hotel staff was nice, facilities were clean, rates were good and food was good though a bit pricey. No real complaints other than the free coffee did not taste as good as Hilton coffee usually tastes. Maybe it was old or the machine needs cleaned. Other than that would stay here again!

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the compliments you've made to my staff. I am sorry that the quality of our coffee wasn't up to standards. I have spoken with my... More 

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