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Hilton Garden Inn Phoenix Airport

#31 of 175 Hotels in Phoenix
Certificate of Excellence
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3422 East Elwood Street, University & I-10, Phoenix, AZ 85040
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Hilton Garden Inn Phoenix Airport
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Hilton Garden Inn Phoenix Airport
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425 reviews from our community

Traveler rating
    216
    127
    48
    23
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tuba City, AZ, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Extremely clean hotel, quiet rooms, great friendly service, comfortable. I highly recommend this hotel to everyone. I only stayed for one night at this hotel but I wish to continue to stay more due to excellent quiet resting experience compared to other hotels when you want sleep quietly and get a good night's rest.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
San Jose, California
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very clean and nice hotel. Front desk staff, Saira, really knew her stuff and took care of us efficiently and professionally. Just what we needed after storm delayed our flight causing us to missing connecting flight and required us to stay in Phoenix. Convenient business center and other amenities.

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that Saira was able to provide with the service travelers have come to expect from a Hilton family hotel. I hope we can be of service to you in the future and... More 

Kansas City, Missouri
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stay here multiple for business trips. Close to airport and I 10 although property is relatively quiet typical Hilton property with all expected amenities. Consistent with all Hilton properties and is what keeps me coming back.

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the size of our rooms are generally larger than most Garden Inn's. Your loyalty to Hilton and its family of hotels is appreciated and we... More 

Oceanside, California
1 review
5 of 5 stars Reviewed 1 week ago

Superior Service - General manager, Scott Chu and the entire staff went above and beyond our expectations. To say he took the extra step to help us, would be an under statement. He and his staff made our trip to Phoenix the most enjoyable.

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the compliments you've made to me and my staff. It was our pleasure to have had you as our guest and we look forward to... More 

Sacramento, United States
1 review
5 of 5 stars Reviewed 1 week ago

Large suite style room, Large Screen TV, Friendly Staff. One of best hotels stayed at in quite a while. Breakfast was great, although it would have been nice if it was included in the room. The restaurant staff were very friendly and helpful. I would come back to this hotel. It would work well for families.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the size of our rooms are generally larger than most Garden Inn's. We also offer rates that do include breakfast which are especially popular for... More 

Harrisburg, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel close to the Phoenix airport...included a shuttle but I did not use it...food was excellent, pool looked clean, outside area by the bar was neat and kept. Cookies in the lobby were a nice touch. Staff was excellent. Room was roomy, clean, and comfortable!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the upkeep of the hotel grounds were to your satisfaction. We look forward to welcoming you back with us in the future! More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 3 weeks ago

Wow! The breakfast was amazingly tasty with excellent cook and service. Very warm and friendly staff especially in the breakfast place. We had a quiet and peaceful time together as a family. The place is clean and decent. love love it!!!

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding your stay experience you had. I am happy to see that you had a positive stay and the services provided by my staff exceeded your expectations. We look forward to welcoming you back to us in the future! More 

Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 4 weeks ago

Great place to stay before heading home. We prepaid our rental, so didn't use the shuttle, but it was extremely easy and quick to get to the airport rental return from this hotel. So nice to have sofa, chairs, desk along with the very comfortable king bed. Left too early for breakfast, but sure did appreciate the k-cup coffee -... More 

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport. We hope next time you are able to stay with us longer and enjoy the many amenities we offer to our guests. Our Keurig coffee makers are definitely a huge favorite amongst our guests. We look forward to welcoming you back in the future! More 

Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We checked into this hotel as our first stop on a weeklong Arizona trip with our two kids. The room was large and nice, but immediately when arriving we were faced with a very strong scent from some type of cleaning product or detergent etc. I called the front desk asking for a less scented room and was told that... More 

Was this review helpful? Yes 1
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for your review. We greatly appreciate your feedback and we’re very sorry for the noise issues that you experienced in your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. More 

Sherman, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Even though the hotel stay was great, the shuttle drivers were outstanding and made us feel comfortable and cared for every time we used them. I will definitely refer this place to family and friends! Amazing place and very good quality!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix Airport and providing your feedback regarding the experience you had. I am happy to see that you had a positive stay and the services provided by the Shuttle Driving staff was very good. We look forward to welcoming you back to us! More 

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