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Hilton Garden Inn Phoenix Airport

3.0 of 5 3422 East Elwood Street, University & I-10, Phoenix, AZ 85040
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Certificate of Excellence 2014
Hilton Garden Inn Phoenix Airport
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Hilton Garden Inn Phoenix Airport
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389 reviews from our community

Traveler rating
    201
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    47
    17
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carthage, United States
1 review
4 of 5 stars NEW

Used to a bit lower priced hotel but meetings were there and weather kept me there an extra two days but has happy, very friendly staff. Good Food !! Shuttle runs when ever you want it to airport or some close in shopping if you need it.

Review collected in partnership with Hilton Garden Inn

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Chicago, Illinois, Usa
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great meeting place for small seminar. I was there on a Saturday & Sunday. Could use more and bigger bathrooms. Front area has coffee, tea and Hot chocolate. Free parking, nice hotel restaurant. Close to the airport.

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Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for providing your feedback regarding your recent stay with us. I am happy to see that our hotel was able to provide you with a positive experience during your meeting. We look forward to having you back with us! More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

After a flight from London, we needed a night's sleep before collecting our rental car and driving through Arizona. This place was clean, roomy, and had friendly staff. The free shuttle came by the arrivals lane at the airport before we had time to find the phone number to call for it. There's a Waffle House across the car park,... More 

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Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport! I am happy to see that we were able to help you start your trip on a positive note. We look forward to having you back with us. More 

Coral Gables, Florida
Top Contributor
298 reviews 298 reviews
72 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 1 week ago

Great property not too far from the airport. the hotel is very beautiful and the rooms are great. the decor is very nice. has a mini fridge, microwave, wet bar, great desk area, living room area and a very comfortable bed. big bathroom areas. very clean. the breakfast was great. eggs cook to order. very nice and comfortable breakfast area.... More 

Was this review helpful? Yes 1
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us and providing your feedback on TripAdvisor! Your comments will be shared with our staff showing them that their hard work did not go unnoticed. As a Hilton family hotel, we strive to exceed our guest's expectations and continue to monitor this. We look forward to welcoming you back in the future! More 

Kansas
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

very friendly staff and very nice rooms. I stay at a lot of Hilton properties and i have had good and bad. This one actually impressed me which says a lot. Easy access to the airport and I-10. This hotel will be at the top of my list the next time I hit Phoenix.

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us and providing your feedback on TripAdvisor! Your comments will be shared with our staff showing them that their hard work did not go unnoticed. As a Hilton family hotel, we strive to exceed our guest's expectations and continue to monitor this. We look forward to welcoming you back in the future! More 

Chicago, Illinois
Top Contributor
77 reviews 77 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Frequent business traveler and I enjoyed this property. Great value, comparable to traditional Doubletree properties. Super friendly staff and the breakfast buffet was delicious! Spacious rooms, moderately comfortable beds and clean area. Would return again!

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us and providing your feedback on TripAdvisor! Your comments will be shared with our staff showing them that their hard work did not go unnoticed. As a Hilton family hotel, we strive to exceed our guest's expectations and continue to monitor this. We look forward to welcoming you back in the future! More 

oakton, United States
1 review
5 of 5 stars Reviewed 1 week ago

The king bed was super comfortable and the staff was friendly. This hotel was chosen due to the price and proximity to the airport. I would stay here again. Pool and hot tub area was clean and inviting.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us and providing your feedback on TripAdvisor! Your comments will be shared with our staff showing them that their hard work did not go unnoticed. As a Hilton family hotel, we strive to exceed our guest's expectations and continue to monitor this. We look forward to welcoming you back in the future! More 

Brighton, Michigan
1 review
1 of 5 stars Reviewed 1 week ago

Hotel emails wrong arrival date. Call hotel and confirms right date told there was no problem. Arrive late at airport hotel and no reservation nor rooms available. Told our credit card was billed for 1 nights stay and take it up with Hilton. Hilton contact General manager for conference call..... GM arrogantly informs us he refuses to refund money. Frightening... More 

Was this review helpful? Yes 1
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for providing your feedback regarding a reservation that resulted in a no show. Our system automatically sends a confirmation after the reservation was booked online. I am sorry I was not able to grant your request for a refund for a reservation. As we have spoken over the phone through our conference call, I understand your frustration but... More 

Gurgaon, India
Top Contributor
75 reviews 75 reviews
55 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is located close to the airport but make sure you get into the right shuttle as there are two HGI's close to the airport ! Decent property with some good eating options nearby. The rooms are spacious and comfortable. Cant really go wrong with this property

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us and providing your feedback regarding your experience. It is very common for guests to mistaken the 2 HGI's near the airport. Our staff tries very hard to let our guests know which van to look for and give name of drivers to minimize going to the wrong hotel. I am happy to see that... More 

Wilmington NC, United States
1 review
5 of 5 stars Reviewed January 23, 2015

Efficient staff got us to our beautiful and large room within minutes of our arrival. One of the most comfortable rooms we have ever stayed in, and quiet. Had dinner in the restaurant and the food was very good, especially the soup and the burger. Can't wait to stay there again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott C, General Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Thank you for staying with us and providing your feedback. I am happy to see our rooms were comfortable and food served in the restaurant was good. We look forward to welcoming you back! More 

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Additional Information about Hilton Garden Inn Phoenix Airport

Address: 3422 East Elwood Street, University & I-10, Phoenix, AZ 85040
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Phoenix Airport 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hilton Garden Inn Phoenix Airport Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Hotel Style:
#15 Romantic Hotel in Phoenix
#20 Business Hotel in Phoenix

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