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Radisson Hotel Phoenix North

#43 of 175 Hotels in Phoenix
Certificate of Excellence
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10220 N. Metro Pkwy E., Phoenix, AZ 85051 (Formerly Metro Plaza)
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Radisson Hotel Phoenix North
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Radisson Hotel Phoenix North
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121 Reviews from our TripAdvisor Community

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Traveler rating
    56
    41
    16
    4
    4
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29
27
11
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (121)
  • Mar-May only
    (74)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (30)
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San Mateo, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

I thoroughly enjoyed my stay there. A relaxed atmosphere and an excellent, caring and courteous staff. I took full advantage of the gorgeous pool and hot tub. The room was nicely appointed and cleaned well daily. The restaurant served a very good buffet breakfast. I was particularly impressed by Karla at the front desk. She was gracious and provided good... More 

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Augusta, Georgia
Level Contributor
97 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

In some cities it is so expensive to stay at a Radisson Hotel that we even don't think about it! For this trip we booked on the very last minute and we got a very good rate. The staff was welcoming and took the time to give us directions, printed a map to reach Phoenix Downtown and to give us... More 

Was this review helpful? Yes 1
Rochelle S, Director of Sales at Radisson Hotel Phoenix North, responded to this review

On behalf of the entire staff here at the Radisson Hotel Phoenix North I would like to personally thank you for your patronage on your recent stay with us. In addition, I very much appreciate you taking the time to complete our survey. Your very kind comments were so nice to receive; I took the liberty of posting them for... More 

El paso
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall we were very happy at this hotel. The room was clean and modern. The shower did not have a tub which is good. The room would look a little nicer if they ditch the drywall and popcorn ceiling and went with nice wallpaper. The room was nicely appointed. The main door to each room is a little short leaving... More 

Was this review helpful? Yes 1
Rochelle S, Director of Sales at Radisson Hotel Phoenix North, responded to this review

On behalf of the entire staff here at the Radisson Hotel Phoenix North I would like to personally thank you for your patronage on your recent stay with us. In addition, I very much appreciate you taking the time to complete our survey and we very much look forward to having you back with us again. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I arrived at the hotel late in the evening and was welcomed by Roxanne. I had several reservation changes and she assured me there was no problem and took care of them immediately. All of the front desk staff were very helpful with restaurant ideas and directions. Many chain restaurants are within walking distance and a local pizza place was... More 

Was this review helpful? Yes
Rochelle S, Director of Sales at Radisson Hotel Phoenix North, responded to this review

On behalf of the entire staff here at the Radisson Hotel Phoenix North I would like to personally thank you for your patronage on your recent stay with us. In addition, I very much appreciate you taking the time to complete our survey. Your very kind comments were so nice to receive; I took the liberty of posting them for... More 

Anthem, Arizona
1 review
4 of 5 stars Reviewed 3 weeks ago

This is a great hotel in an ok neighborhood. The bed was a dream to sleep in. Cooling seems to be evaporative so our swim suits & towels stayed damp. Housekeeping & room service were super nice. Brixton Pubs food was just ok but our server very experienced.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Rochelle S, Director of Sales at Radisson Hotel Phoenix North, responded to this review

On behalf of the entire staff here at the Radisson Hotel Phoenix North I would like to personally thank you for your patronage on your recent stay with us. In addition, I very much appreciate you taking the time to complete our survey. Your very kind comments were so nice to receive; I took the liberty of posting them for... More 

Fayetteville, Arkansas
Level Contributor
270 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed 3 weeks ago

They were unable to accommodate an early checkin so we went to their onsite restaurant, Brixton Pub to wait. They were getting ready to take down their small buffet which might have been good earlier, but it was dried up and we asked if we could order off the menu and were told no. We got the room key they... More 

Was this review helpful? Yes
Rochelle S, Director of Sales at Radisson Hotel Phoenix North, responded to this review

Thank you very much for choosing to stay at the Radisson Hotel Phoenix North and for taking the time to provide invaluable feedback relative to your recent stay. I do apologize for the issues you outlined in your comments and I will be sharing them with the appropriate managers for immediate corrective action. Guest service is our number one priority!... More 

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