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All 174 Phoenix hotels

Crossland Economy Studios - Phoenix - Metro - Dunlap Ave.

2.0 of 5 Hotel   |   2102 West Dunlap Avenue, Phoenix, AZ 85021 (Formerly Homestead Studio Suites) (North Mountain)
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Crossland Economy Studios - Phoenix - Metro - Dunlap Ave.
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Ranked #154 of 174 Hotels in Phoenix
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54 reviews from our community

Traveler rating
    8
    4
    5
    8
    29
See reviews for
8
11
10
14
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Veracruz, Mexico
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 15, 2014

My wife reserved this room for me through www.priceline.com and I got there on a Friday night around 9:30 pm. When I drove into the parking lot, I saw several tweeker looking individuals on bicycles cruising the parking lot, along with a couple females who appeared to be prostitutes walking around. I walked into the office lobby and was told... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Phoenix - Metro - Dunlap Ave., responded to this review

Chad - Thank you for bringing your experience to our attention. The situation you described regarding the delay in check-in and the condition of your room is truly unacceptable. Please accept our most sincere apologies. We will review how to check-in guests while running an audit with all of our staff. We will also retrain our housekeeping staff to ensure... More

1 review
2 of 5 stars Reviewed September 15, 2014

I do plan on returning to Phoenix in the near future, but I am seriously questioning my decision about choosing this hotel over Knight's Inn. When I book the hotel, I was told there would be television, a kitchenette, and that it would be clean. There were stains all over the bathroom. Not even sure what the stains where. There... More

Was this review helpful? Yes
Glendale, Arizona
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 25, 2014

My husband and i are in the middle of an illegal eviction fight with prior landlord. So this is hopefully our last stop until we finally get into a new place. Kim at the front desk is ABSOLUTELY AMAZING!!!! She has done everything in her power to help us out. If anyone deserves a raise, that girl does. Staff have... More

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Phoenix - Metro - Dunlap Ave., responded to this review

Thank you for taking the time to write a review of your stay. I am so proud to read of the excellent service you've received from our front desk staff. I am also pleased to read that your room meets your needs. Thank you again for your review. We look forward to seeing you in the future, should your travels... More

Novi Sad, Serbia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 29, 2014

I went to Phoenix during spring break so it was hard to find accommodation. This hotel is old, dirty and destroyed due to long usage. I was on the ground floor, my doors were opened by force and it was not fixed, so anyone could basically get into room. On parking in front of my room was car without tires,... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Phoenix - Metro - Dunlap Ave., responded to this review

Thank you for the feedback about your stay at our hotel. The issue with your door that you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have check and made repairs as needed to ensure your experience is not repeated. As well, I do apologize for the cleanliness... More

Loris, South Carolina
1 review
1 of 5 stars Reviewed May 20, 2014

We arrived in Phoenix went to check in. The clerk inform us she did not have the room type I reserved. I was tired after a long flight. We went to the room and the bedspread I noticed it had a huge stain in the middle. It gave me the willy's. Look like someone was murdered there. I took it... More

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Phoenix - Metro - Dunlap Ave., responded to this review

Thank you for your recent review of your stay. I am sorry to hear that our staff was unable to provide you with clean towels and a new clean bedspread like you requested. I will be working with our housekeeping staff to ensure that we are always properly stocked on towels and bedspreads so that your experience is not repeated.... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 16, 2014

Have now heard this for the second (and LAST) time at this place. I can forgive the overall grossness of the accommodations because of the price, but I can't be reserving a room, paying for it, showing up, having it not be available and then being cast off to wrangle a refund out of my credit card company.

Was this review helpful? Yes 1
Kalama, Washington
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 3, 2014

My wife and I checked into Room 129 in the back. when I made reservation I told person on phone I had to Have a non-smoking room! What I got was a room that was a PIG STY. It smelled like a bar( that had been pissed in and throw-up in. The bed cover had cig burns and the face... More

Was this review helpful? Yes 2
Colorado Springs, Colorado
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 24, 2014

Timeline of our first night 2:00 get to hotel, check in isnt till 3:00 2:50 check in still isnt till 3:00, not even one minute early 3:00 check in, get smoking room even though I booked non smoking room 3:10 get into room, smacked in the face with the smell of 100 cigarettes 3:20 change to non smoking room which... More

Was this review helpful? Yes 2
Phoenix, Arizona
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 14, 2014

It is my last night at this location. I made a reservation for a week online and was able to check in 5 minutes later which was nice. My baby daughter and I are staying here until our new apartment is ready to move in. I had stayed at other extended stay locations before and was expecting the same quality... More

Was this review helpful? Yes 3
Los Angeles, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 8, 2014 via mobile

What a joke. My mistake was going through priceline.com to book a room.Unfortunately it was at this hotel. I booked a room with two beds in a non smoking room. When I showed up, I got a smoking room with one bed, and a couch. When I went to the front desk to question my room.. The girl at the... More

Was this review helpful? Yes 3
Manager_11525, General Manager at Crossland Economy Studios - Phoenix - Metro - Dunlap Ave., responded to this review

Thank you for the feedback about your stay at our hotel. I apologize that the type of room you reserved was not available upon your arrival. As well, I am sorry to hear that our staff did not attend to your needs in a professional manner. Lastly, I apologize that the condition of your room did not meet your expectations.... More

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Additional Information about Crossland Economy Studios - Phoenix - Metro - Dunlap Ave.

Address: 2102 West Dunlap Avenue, Phoenix, AZ 85021 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crossland Economy Studios - Phoenix - Metro - Dunlap Ave. 2*
Number of rooms: 141
Reservation Options:
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Also Known As:
Homestead Phoenix Metro Hotel Phoenix
Extended Stay America Phoenix

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