We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn North Phoenix

Hotel website
Hotel deals
12027 North 28th Drive, Phoenix, AZ 85029 (Formerly Ramada Plaza Hotel at Metro Center)
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn North Phoenix
Professional photos View all
Browse nearby
Holiday Inn North Phoenix
Write a Review

75 reviews from our community

Traveler rating
    19
    21
    14
    6
    15
See reviews for
23
11
8
21
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
  • All months
    (75)
  • Mar-May only
    (42)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (14)
All months
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

The is a composite review of 2 stays at this property. The hotel is situated in a less than upscale part of town w lots of street people hanging out all day and night and no visible security person around. The hotel is a regular holiday Inn w dark interior and avg accommodations in the rooms. It is a full... More 

Was this review helpful? Yes
Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I stay here quite often on a business trip. Very friendly customer service. Nice location close to the freeway 17. good restaurants and shopping area closeby. Competitive price. WiFi is good. I will comeback again in the future. Breakfast is the only downside.

Was this review helpful? Yes 1
dc
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

There's nothing terrible about this hotel but the disgusting carpet in the room where they are serving their complementary breafast while the restaurant is being renovated. It's not really convenient to anything in particular. The rooms are standard fare 3 star rooms. Nothing to snear at, but nothing to rave about either. My mother-in-law was woken up by their alarm... More 

Was this review helpful? Yes 1
Phoenix N, Front Office Manager at Holiday Inn North Phoenix, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Great and friendly customer service. Rooms are very clean and new. The location is very close to the freeway exit! Group friendly. Great breakfast. Overall, we enjoyed our stay at Holiday Inn North Phoenix very much!!!

Was this review helpful? Yes
Vacaville, California
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Spent nearly three weeks at this hotel assisting pregnant daughter and her family. I was accompanying my wife and elderly mother in law--both handicapped. Over all the hotel was real nice considering it is under going renovations. Our rooms where adequate and pool was great after a long day. The hotel room rate was very fair. What causes me to... More 

Was this review helpful? Yes
Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Every thing at this hotel was great; from check in, to room condition, to check out. I will definitely be back soon. The bald guy was fantastic with recommendations to near by restaurants and gave great directions to local places to shop. The room was immaculate, and the bed was one of the best that I have had the pleasure... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice property. Not perfect, but for the money the average person will be pleased. Clean linens and towels, housekeeping on point and a great front desk staff made this a very enjoyable stay. They should clone Angie and put one of her on every shift every day.

Was this review helpful? Yes 2
Cleveland, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great Hotel with an excellent staff. My room was clean and fresh upon entering. TV worked well, bed was comfortable and I liked the pillows. Front desk gave me directions to the local mall which was just south and had a lot of places to eat. I will be coming back in a few days.. Thank you for a great... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Me my wife and son satyed in holiday inn at north phoenix and all i can say it was great all thanks to the desk clerk angie she was so nice and she was all smiles and very nice and helpful thanks again angie.

Was this review helpful? Yes 2
Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at numerous Holiday Inn Express, and have had above average service at all. Angie and John at the front desk at the Holiday Inn North were super sweet, and Angie made me feel like I was coming into her own home; immediately offering me a popsicle on the hot day and probably would have come around the... More 

Was this review helpful? Yes 2
Phoenix N, Front Office Manager at Holiday Inn North Phoenix, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. John and Angie will be pleased to read your praises! We hope you will visit us again soon. Sincerely, Tamara M. Front Desk Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (6)
Viewed
Bathroom (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (1)
Viewed
Room/suite (15)
Viewed
Family/play areas (1)
Viewed
Bathroom (4)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities