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Holiday Inn North Phoenix

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12027 North 28th Drive, Phoenix, AZ 85029 (Formerly Ramada Plaza Hotel at Metro Center)
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Holiday Inn North Phoenix
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90 Reviews from our TripAdvisor Community

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Traveler rating
    28
    23
    16
    7
    16
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29
16
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22
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Marina, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything was great. There was a little convenience store in the lobby. The front desk was very helpful and friendly. We received a free Popsicle when we checked in. Room was updated and clean. No complaints.

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1 review
1 of 5 stars Reviewed 5 days ago NEW

This is a nice hotel the people at the front desk were very nice except for housekeeping we called to get towels and extra sheets n they never came we called them to take our trash out and they said housekeeping personall leaves at 5pm so if we wanted we could go downstairs to get trash bags? ?? Like really... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a great time. The food, drinks, and staff were great. I didn't even have to leave the hotel to get full of food or alcohol. The staff were very attentive. They even offered ice cold popscicles when i arrived to check in, from the heat (110).The room had the best AC and I slept great on that bed. I... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our last night in Phoenix we decided to stay at holiday inn.. The rooms were very nice.. It was very clean, the beds were very very comfortable. The room was already nice and cool once we walked in.. Usually we have to turn it on ourselves once we get into the room.. Was very spacious for the 4 of us..... More 

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Rocky Hill, Connecticut
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

All the rooms were suites. bedroom was very roomy. Two large TV's - in bed room and in sitting room. microwave, bar sink, refrigerator, coffee pot. The grounds were lovely with several sitting areas, a large pool, a gazebo with comfortable chairs. A grocery store and CVS were across the street. A short drive to many restaurants.

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Sydney, Australia
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's a hotel for spending the night with decent service. Don't expect too much. The shower tap doesn't function properly, the air-conditioning is too loud and the check in and check out times are a little weird 4pm check-in 11am check out. However, it's close to the freeway and it's easy to get to. Like I said before, it's good... More 

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California
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After staying at the Holiday Inn next to Disneyland the previous night, my expectations for the service and quality of the rooms were quickly shattered by the super loud a/c (although very efficient in blowing cold air). We arrived early in the morning. Had to wait approx 5 minutes for anyone to actually show up to the desk. I booked... More 

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IHGCare, Guest Relations Manager at Holiday Inn North Phoenix, responded to this review

Dear Paul S, We thank you for taking a moment to tell us about your experience at our hotel. We always aim to provide an enjoyable stay to our guests and it is truly disheartening to know that we did not live up to your expectations of the IHG brand especially with your check-in experience and customer service. We are... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is great comfy beds good access to freeway and close to victory lane softball fields , I have stayed here multiple times ,everytime is good , only downfall is there is no breakfast! But do have a restaurant but not to fond of it .

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1 review
5 of 5 stars Reviewed 4 weeks ago

I had a great stay at the hotel and would recommend to all my friends and family to stay there also. David and dasheen were excellent they worked the evening shift and were very business like and Courteous!! Great service guys thank you. I look forward to my next visit!!!

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Phoenix N, Front Office Manager at Holiday Inn North Phoenix, responded to this review

So happy to hear that you enjoyed your stay! We look forward to seeing you again. More 

Zion, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Very nice and clean hotel! Staff was all super friendly and helpful! Food at the restaurant was very good and not too costly at all! I had the pork chop and applesauce special. Cheaper than the local pizza place and nearby restaurants. Bartender was also very sweet and we had a good convo. I'd totally recommend staying here.

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