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Travelodge Phoenix Downtown

600 W. Van Buren, Phoenix, AZ 85003 (Formerly Best West Inn Downtown)
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Travelodge Phoenix Downtown
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71 Reviews from our TripAdvisor Community

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moncton
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for two nights while in town for the National Achiever's Congress. This locations was a short walk from the conference center so perfect for my needs. The room was an adequate size with a comfortable bed and a beautiful updated bathroom. As a single female travelling, I felt welcomed and very safe. The staff were a pleasure... More 

Helpful?
Thank jlmboni
Tucson, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 1, 2016

so i stayed here at the end of May 2015 for Comicon and when i pulled into the parking lot, i wasn't expecting much. after one night, however, i was rather surprised by the little luxuries that make staying here very comfortable. the soap and shampoo were the same or better than what i've used at larger hotels, the bathroom... More 

Helpful?
1 Thank Derek C
Guest_relations2k, Guest Relations Manager at Travelodge Phoenix Downtown, responded to this review

Thank you for your candid comments!! We look forward to serving you again in the future! Have a wonderful day! More 

San Francisco, California
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 20, 2015

When I checked in, this monument to Googie Architecture was a Travelodge for three whole days. It is a really mixed bag here. The staff was excellent and cannot be faulted. Although there was mention that the rooms were renovated I have one question. When? The furnishings appear to have seen better days and the TV was an older one... More 

Helpful?
3 Thank mjesf
Guest_relations2k, Guest Relations Manager at Travelodge Phoenix Downtown, responded to this review

Our goal is to make each guest stay a pleasant and enjoyable one. Unfortunately, we are not always able to achieve this goal to the satisfaction of some of our guests. We have reviewed your concerns and have addressed them in an effort to remedy the situation. As always, we encourage our guest's to give us the opportunity to remedy... More 

Flagstaff, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 18, 2015

I booked this hotel thinking it would have a charming character, due to the photos online. It came off as a good deal in accordance to other hotels and I figured booking at a unique spot would be better than a Rodeway Inn, or any other well-known inns. This was my mistake. Driving up, there were strewn sheets spread across... More 

Helpful?
5 Thank JackieAnne40

Travelers are raving about these Phoenix hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 15, 2015

at night the lady was nice but other then at ther was blood on sheets I didn't bather her about it cuz it was late n I was thierd n she looked tired so I didn't think it was a big deal put was I wrong in morning I tried to get my deposit back the man went to look... More 

Helpful?
2 Thank Louisa L
Houston, Texas
1 review
5 of 5 stars Reviewed November 8, 2015

My room was very nice. The staff was very helpful. Parking was nice I was not worried about my car being stolen or broken into. Thank You. Will be staying with you again. I can't do stairs and they put me in room on the ground floor. That was very helpful to me.

Helpful?
Thank Mary R
Guest_relations2k, Guest Relations Manager at Travelodge Phoenix Downtown, responded to this review

Thank you for staying at our hotel when passing thru our town! we are happy it was a excellent stay for you and that your enjoyed the amenities our hotel has to offer! More 

Belfast, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed October 19, 2015

Nice hotel for cheap price.. Good service and friendly staffs... Stayed for one week... Have mcdonald just infront of hotel, a very convenient if u are hungry and wanna grab a burger... 10-15 min walk to phoenix convention centre and Hyatt regency hotel.... The room was clean and adequate in general, have a microwave and fridge...Only problem I had was... More 

Helpful?
Thank vinodchem
Guest_relations2k, Guest Relations Manager at Travelodge Phoenix Downtown, responded to this review

Thank you so much for your review, we are glad you enjoyed our hotel our goal is to make your stay 5 stars next time, please let us know what we can do to make sure your next stay is fantastic. Thank you , City center management More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
4 of 5 stars Reviewed October 18, 2015

The room was clean and decent for the price, included complimentary breakfast. The staff was friendly. It was only about 10 min walk from Phoenix convention center and Hyatt, the place of our conference. Although, one taxi driver did tell us that the place is not safe at night, but we didnt have any bad experience. Overall, a clean and... More 

Helpful?
Thank Richas5
Guest_relations2k, Guest Relations Manager at Travelodge Phoenix Downtown, responded to this review

We are happy and proud to get your candid and fantastic!! review! . We hope to be your only hotel when traveling to Phoenix, AZ More 

1 review
4 of 5 stars Reviewed October 6, 2015 via mobile

We were staying in a town for business trip and needed a quick in and out hotel room for the night. It was clean, affordable and the staff was good. Close to downtown and you really can't beat the pric.

Helpful?
Thank Jeanine W
Guest_relations2k, Public Relations Manager at Travelodge Phoenix Downtown, responded to this review

Thank you for your kind words and your valuable candid review, we hope to see you again soon More 

Phoenix, Arizona
1 review
1 of 5 stars Reviewed September 7, 2015

I'm elderly man ,I use 2 walking canes to get around ,was checked and paid for week stay in late afternoon, went to store, came back, was told by the front desk I'd had to checkout, and my money would be refunded back to my card, why, manager said because I use walking canes ,called police, police spoke to manager,... More 

Helpful?
Thank donald t
Guest_relations2k, Guest Relations Manager at Travelodge Phoenix Downtown, responded to this review

Dear Valued Customer, We dont recall any such incident at our hotel and nor do we discriminate disabled people for any reason what so ever. Please contact us at the hotel to rectify any confusions Thank you More 

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