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All 174 Phoenix hotels

City Center Downtown

600 W. Van Buren Street, Phoenix, AZ 85003 (Formerly Best West Inn Downtown) (Central City)
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City Center Downtown
Best prices for: 1 room 1 guest
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Ranked #106 of 174 Hotels in Phoenix
A recent review
5 of 5 stars reviewed 2 days ago
Sun6767 Gurgaon, India
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44 reviews from our community

Traveler rating
    14
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    3
    6
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3
8
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17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gurgaon, India
1 review
5 of 5 stars Reviewed 2 days ago NEW

I came from India with my brothers to see grand canyon. Got to bag a package deal from hotel whch was great. Clean and modern stay with remodelling they seem to have done recently. The staff was very friendly and helpful when we wanted help with eat outs. We did enjoy our breakfast at motel at our 2 days stay.... More 

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Brussels
Contributor
17 reviews 17 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Price too high for quality. No safe; no coffee-making facilities. There is a fridge, microwave, iron,TV, hangars. Room cleaning not every day without explanation; dirty floor, walls and ceiling; towels very worn, discoloured and stained; only half toilet roll supplied; few toiletries supplied; toilet completely blocked on arrival; bath/shower water takes 5 minutes to heat up; drain is blocked; bathroom... More 

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 8, 2014

I stayed for 2 days. They have done a lot of upgrades to this motel. Very clean rooms. There showers were just remodeled with granite. Awesome breakfast room. Wonderful, helpful staff. Theresa, Front office manager, made our stay very comfortable. She was always helpful with places to eat and places to go.

Was this review helpful? Yes 2
Guest_relations2k, Guest Relations Manager at City Center Downtown, responded to this review

We know you have many choices when making a reservation and we are very proud to have been your hotel of choice. Once again thank you for taking valuable time out of your schedule and we hope to see you again soon! Sincerely, City Center Downtown More 

1 review
4 of 5 stars Reviewed September 21, 2014 via mobile

Wasn't Awesome and wasn't terrible. Mainly alot of residents living there. The rooms are average size, pretty clean. The staff was awesome, there is a taxi service in the lobby Taxis Are Us I believe. They picked me up from Volvo for free then dropped me back off free. I gave the driver a tip he was great, don't remember... More 

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Guest_relations2k, Public Relations Manager at City Center Downtown, responded to this review

Thank you so much for your kind words! We are so happy you enjoyed your stay at our hotel and we hope to see you as a regular guest of our hotel.! More 

Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 9, 2014

Located at 600 west Van Buren in down town Phoenix this landmark motel is across the street from Churches chicken and McDonalds and a few blocks west from Banks and A.T.M. a large shopping center, Entertainment, culture and museums. With remodeled rooms and their own on site taxi service, This motel has a lot to offer for the modest room... More 

Was this review helpful? Yes 2
Guest_relations2k, Guest Relations Manager at City Center Downtown, responded to this review

Thank you so much for you candid review! we hope to see you as a regular guest at our hotel :) we are very honored to get your review and we will always work towards 5 star satisfaction of each of our customers! More 

Tempe, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

I recently spent 2 days here on a business trip. Its a great location in downtown Phoenix so it was easy to get around. The staff was helpful and you could tell the room had been recently updated. For the price, location and service this is where I will be staying when I come back into town next month.

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at City Center Downtown, responded to this review

We would like to thank you so much for taking the time out of your schedule to leave us your valuable candid opinion for our little retreat hotel in Downtown Phoenix . We hope that we will always be your first choice of hotels while traveling to Phoenix and we will be sure to give you the same great service! More 

LAS VEGAS
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 27, 2014

I am a 12 year VET. My wife and i stayed here until i closed on my house. If you are looking for intelligent people who can deal with people,,,,not the case here. My toilet leaked for 3 weeks. Told the front desk. I also told them that I wanted to be there when they did the work that I... More 

Was this review helpful? Yes 4
Guest_relations2k, Guest Relations Manager at City Center Downtown, responded to this review

Dear Valued Customer, We highly apologize for the number of issues you faced during your stay, we would deeply like to apologize for that. our goal is to provide 100% satisfaction to each of our guest, looks like that has not happened in this case. We would like to point out that unfortunately the site next door we have no... More 

Iowa City, Iowa
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 3, 2014

This probably is the best example of you get what you paid for. The great budget option if you want a place within walking distance to Downtown and Convention Center. The service is fantastic, people are extremely nice and helpful. But this is for you only if: 1) you are not bothered by hobos around 2) don't care that linens... More 

Was this review helpful? Yes 2
City-Center-Downtown, Guest Relations Manager at City Center Downtown, responded to this review

Dear Valued Customer, We highly apologize for the number of issues you faced during your stay, we would deeply like to apologize for that. our goal is to provide 100% satisfaction to each of our guest, looks like that has not happened in this case. We would like to point out that unfortunately the site next door we have no... More 

Phoenix, Arizona
1 review
4 of 5 stars Reviewed February 14, 2014

Very accommodating for an extended stay; most reasonably & competitively priced motel downtown with a beautiful breakfast room open 7 days a week, for 3 hours in the morning. CCD is being remodeled, and the overall effect has a calming & beautifying feeling. This motel has helped revitalized the downtown area, along with other factors of beautification the city is... More 

Was this review helpful? Yes
City-Center-Downtown, Guest Relations Manager at City Center Downtown, responded to this review

Thank you very much for taking the time to share your thoughts on TripAdvisor. It is our pleasure to hear about your positive experience here. We strive to cater to the needs of all our valued guests- the added convenience of complimentary high speed Wi-Fi is always available to you. We’d love to have you back next time you’re in... More 

Milwaukee, Wisconsin
1 review
3 of 5 stars Reviewed January 1, 2014

I stayed here for a week during the recent Fall National Bridge Tournament. This motel has the best rates you will find in Downtown. You get a good basic room for someone who isn't going to be spending a lot of time in their room. It was clean, quiet, and comfortable...but the room was a bit small and dark, and... More 

Was this review helpful? Yes
City-Center-Downtown, Guest Relations Manager at City Center Downtown, responded to this review

Dear Valued Guest, Thank yo so much for taking the time out of your schedule to leave our hotel a candid review. We will definitely look into your valuable suggestions regarding the charge policy, We will look into the policy and correct any errors if there are any, we apologize for the miscommunication and we hope that you will give... More 

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Additional Information about City Center Downtown

Address: 600 W. Van Buren Street, Phoenix, AZ 85003 (Formerly Best West Inn Downtown)
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range (Based on Average Rates): $
Number of rooms: 42
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Also Known As:
Best West Inn Downtown Hotel Phoenix

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