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All 174 Phoenix hotels

City Center Downtown

600 W. Van Buren Street, Phoenix, AZ 85003 (Formerly Best West Inn Downtown) (Central City)
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Ranked #99 of 174 hotels in Phoenix
A recent review
4 of 5 stars reviewed 3 weeks ago
Douglas G Phoenix, Arizona
  • Reviews (40)
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40 people have reviewed this hotel

Traveler rating
    12
    13
    3
    5
    7
See reviews for
2
7
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Phoenix, Arizona
1 review
4 of 5 stars Reviewed 3 weeks ago

Located at 600 west Van Buren in down town Phoenix this landmark motel is across the street from Churches chicken and McDonalds and a few blocks west from Banks and A.T.M. a large shopping center, Entertainment, culture and museums. With remodeled rooms and their own on site taxi service, This motel has a lot to offer for the modest room... More

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at City Center Downtown, responded to this review

Thank you so much for you candid review! we hope to see you as a regular guest at our hotel :) we are very honored to get your review and we will always work towards 5 star satisfaction of each of our customers! More

Tempe, Arizona
1 review
5 of 5 stars Reviewed July 11, 2014

I recently spent 2 days here on a business trip. Its a great location in downtown Phoenix so it was easy to get around. The staff was helpful and you could tell the room had been recently updated. For the price, location and service this is where I will be staying when I come back into town next month.

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at City Center Downtown, responded to this review

We would like to thank you so much for taking the time out of your schedule to leave us your valuable candid opinion for our little retreat hotel in Downtown Phoenix . We hope that we will always be your first choice of hotels while traveling to Phoenix and we will be sure to give you the same great service! More

LAS VEGAS
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 27, 2014

I am a 12 year VET. My wife and i stayed here until i closed on my house. If you are looking for intelligent people who can deal with people,,,,not the case here. My toilet leaked for 3 weeks. Told the front desk. I also told them that I wanted to be there when they did the work that I... More

Was this review helpful? Yes 3
Guest_relations2k, Guest Relations Manager at City Center Downtown, responded to this review

Dear Valued Customer, We highly apologize for the number of issues you faced during your stay, we would deeply like to apologize for that. our goal is to provide 100% satisfaction to each of our guest, looks like that has not happened in this case. We would like to point out that unfortunately the site next door we have no... More

Iowa City, Iowa
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 3, 2014

This probably is the best example of you get what you paid for. The great budget option if you want a place within walking distance to Downtown and Convention Center. The service is fantastic, people are extremely nice and helpful. But this is for you only if: 1) you are not bothered by hobos around 2) don't care that linens... More

Was this review helpful? Yes 1
City-Center-Downtown, Guest Relations Manager at City Center Downtown, responded to this review

Dear Valued Customer, We highly apologize for the number of issues you faced during your stay, we would deeply like to apologize for that. our goal is to provide 100% satisfaction to each of our guest, looks like that has not happened in this case. We would like to point out that unfortunately the site next door we have no... More

Phoenix, Arizona
1 review
4 of 5 stars Reviewed February 14, 2014

Very accommodating for an extended stay; most reasonably & competitively priced motel downtown with a beautiful breakfast room open 7 days a week, for 3 hours in the morning. CCD is being remodeled, and the overall effect has a calming & beautifying feeling. This motel has helped revitalized the downtown area, along with other factors of beautification the city is... More

Was this review helpful? Yes
City-Center-Downtown, Guest Relations Manager at City Center Downtown, responded to this review

Thank you very much for taking the time to share your thoughts on TripAdvisor. It is our pleasure to hear about your positive experience here. We strive to cater to the needs of all our valued guests- the added convenience of complimentary high speed Wi-Fi is always available to you. We’d love to have you back next time you’re in... More

Milwaukee, Wisconsin
1 review
3 of 5 stars Reviewed January 1, 2014

I stayed here for a week during the recent Fall National Bridge Tournament. This motel has the best rates you will find in Downtown. You get a good basic room for someone who isn't going to be spending a lot of time in their room. It was clean, quiet, and comfortable...but the room was a bit small and dark, and... More

Was this review helpful? Yes
City-Center-Downtown, Guest Relations Manager at City Center Downtown, responded to this review

Dear Valued Guest, Thank yo so much for taking the time out of your schedule to leave our hotel a candid review. We will definitely look into your valuable suggestions regarding the charge policy, We will look into the policy and correct any errors if there are any, we apologize for the miscommunication and we hope that you will give... More

Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2013

This is a nice bed and breakfast hotel in downtown and close to everything. The room was cozy with a nice desk to work at near the window. The desk and room service was also very good. There is nice breakfast included in the morning. The location is also about 5 minutes from everything is downtown and is a short... More

Was this review helpful? Yes 1
City-Center-Downtown, Guest Relations Manager at City Center Downtown, responded to this review

Thank you so much for your valuable candid review!, We hope to see you again as a regular guest at our newly refreshed City center hotel. We work very hard to keep improving our services and its reviews like yours that help us do that. Once again thank you for your valuable time and for taking the time to leave... More

Dallas, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 11, 2013

City Center is a vintage "Route 66" style motel that is being beautifully restored and updated. Our room was very clean, the bathroom had been redone with new tile and fixtures, beds were comfortable. The room was a little dark--only one light fixture between the beds and no switch next to the door. The breakfast room was beautiful and availability... More

Was this review helpful? Yes
City-Center-Downtown, Front Office Manager at City Center Downtown, responded to this review

Dear Valued Customer, We highly appreciate you taking the time out of your schedule to leave us your candid review and we hope that we are able to see you as a regular customer at our hotel!. We would also like to thank you for being able to mention our free guest lobby computer. We are proud of our clean... More

Tucson, Arizona
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 30, 2013

My husband and I chose to stay here due to its proximity to Phoenix Convention Center and its low price. It is in a part of downtown that is a little run-down. But, with a fence around the property and a brand-new restaurant across the street, we felt safe. We walked to and from the Convention Center in day-light and... More

Was this review helpful? Yes 1
Managerofbestwestinn, Manager at City Center Downtown, responded to this review

Thanks for enjoying our low price. We think for safety around the property. Yes, its safe walked to and from the Convention Center in day-light and dark without incident. Yes, we are improving to have eco-friendly products, Soon have LED lights.. for better service. More

Kansas City, Missouri
1 review
3 of 5 stars Reviewed May 9, 2013

The place is nice and clean. The people are very friendly and will give you the best service. They are doing great job in keeping it very clean. This motel is very close to I-10, I-17 and loop 202, AZ-51 and Airport. Downtown Phoenix and in the heart of Phoenix. I enjoyed my stay here and will be going back... More

Was this review helpful? Yes
Managerofbestwestinn, Manager at City Center Downtown, responded to this review

Thank you for enjoying nice and clean. Thank you for liking the staff and best service. Thanks for enjoying the location very close to I-10, I-17 and loop 202, AZ-51 and Airport More

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Additional Information about City Center Downtown

Address: 600 W. Van Buren Street, Phoenix, AZ 85003 (Formerly Best West Inn Downtown)
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Best West Inn Downtown Hotel Phoenix

61 photos of this hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Official Description (provided by the hotel)
Whether you only need a place to rest your head for a night, or for an extended period of time, we invite you to enjoy your stay in Downtown Phoenix with us.Welcome to Best West Inn Downtown!No matter what brings you to the Phoenix metropolitan area, business or pleasure, it is a Mecca for those who want to work and play in constant sunshine. We are conveniently located in the center of Downtown Phoenix. Many of your destinations will be within walking distance, and others will be only a quick jaunt by public transportation cab ride. Our well situated hotel gives our guests easy access to Home of the Diamondbacks – Chase Field, Comerica Theatre (formerly known as Dodge Theatre), the State Capitol, Phoenix Convention Center, US Airways Arena, Arizona Fair Grounds, Orpheum Theatre, Phoenix Museum of History, and many more.Your happiness and contentment is our main concern at the Best West Inn Downtown. You may be on a budget, however you will not feel like it! ... more   less 
Number of rooms
42

Questions & Answers

Questions? Get answers from City Center Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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