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Holiday Inn Hotel & Suites Phoenix Airport

#36 of 175 Hotels in Phoenix
Certificate of Excellence
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3220 S. 48th Street, Phoenix, AZ 85040
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Holiday Inn Hotel & Suites Phoenix Airport
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268 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pinetop-Lakeside, Arizona
Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel surprised me at how nice it is and how professional the staff is. From the front desk to the restaurant, they are very friendly, helpful and professional. The room was very modern with a separate sitting area, two tvs, refrigerator, and coffee maker. The shower pressure was the best I have ever experienced in a hotel. The food... More 

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Juarez Mexico
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were travelling to california and made a one day stop in phoenix, we usually stay near arizona mills but decided to stay at this hotel because of the reviews on trip advisor. arrived around 6 Pm so we decided to take a little swim, the pool was really clean. we were really amazed with the breakfast that was included... More 

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Boston
Level Contributor
41 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 23, 2015

I recently had an unexpected overnight near the Phoenix Airport, and used Hotwire to make a reservation. The hotel turned out to be Holiday Inn Hotel and Suites, Phoenix Airport. What a find! I typically have not been a fan of Holiday Inn, but if this is the direction they are going in, sign me up. I was treated like... More 

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Minneapolis, Minnesota
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 5, 2015

We arrived late at night to the convenient airport location and check-in was a breeze. We reserved a suite at a great price. It was clean, updated, and comfortable. The view is pretty dismal in an industrial area, but who care. Free wifi. The free breakfast was limited so we opted to add the hot breakfast on for about $10... More 

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Felixstowe, United Kingdom
Level Contributor
101 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed June 3, 2015

Hotel close to airport and check in very quick and friendly. Nice on-site bar and restaurant. Very friendly staff and useful free shuttle service to/from airport and to local light rail if you wanted to venture further afield. Room was well equipped, spacious and only lacked a safe deposit facility. Breakfast buffet good value and quality with plenty of choice.... More 

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HolidayInn2, Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, Thanks for the great 5 star review. We hope this will not be your last visit to Phoenix. More 

Eveleth, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2015

We stayed at Holiday Inn Hotel and Suites 2 nights over Memorial Day weekend. It had restaurant, bar, very nice outdoor pool and hot tub which we had all to ourselves probably due to the holiday weekend. The room was very nice with a king bed, microwave, refrigerator. They had "vending" by front desk with a few food items, beer... More 

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HolidayInn2, Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, It was a pleasure to read the great write-up about our hotel. I am glad that you had a chance to use all the facilities. More 

Streetsboro, Ohio
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 29, 2015

This hotel offers shuttle service to and from the airport. When arriving you need to call the hotel and they will send someone to your location. We had a late flight in so we saved money on the rental car by not picking up until the next morning and using the shuttle service instead. The shuttle drivers were incredibly friendly... More 

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HolidayInn2, Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, Thank you for writing about your great stay. it was nice to hear about our great drivers and how helpful they were. We hope to see you again. More 

Flagstaff, Arizona
2 reviews
5 of 5 stars Reviewed May 23, 2015

My husband and I stayed there May 13, 2015. We had over and above service...all staff was well trained and made you feel like family. The desk clerk, Erika, helped us out with an issue we had, in fact she spent 45 minutes, and didn't give up until the problem was solved. Big time kudo's to her. We had the... More 

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HolidayInn2, Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, Thank you for bringing our attention to Erika and Mike. We are very proud of all our staff and will let them know of your sincere appreciation. We look forward to your return at our hotel. Thanks More 

Las Vegas, Nevada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 16, 2015

Friendly and attentive staff, clean, excellent maid service. Well priced room service and drink prices at downstairs bar. There is a microwave and fridge in the room that was well maintained and worked great. Plenty of restraunts in the area as well as grocery stores. I will stay at this location again! Well done Holiday Inn PHX!

Was this review helpful? Yes
HolidayInn2, Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, We look forward to you coming back to our hotel. It was a pleasure to read about your satisfaction. Thank you for choosing our hotel. More 

Washington DC, District of Columbia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 11, 2015

The hotel was pleasant and inexpensive. We received great service and enjoyed our complementary breakfast. The airport shuttle was quick and reliable. The bedroom and bathroom was clean and spacious. I would recommend staying at this hotel!

Was this review helpful? Yes
HolidayInn2, Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, Thank you for taking the time to write such a great review. We look forward to being of service to you again. Thankyou. More 

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