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Holiday Inn Hotel & Suites Phoenix Airport

#37 of 175 Hotels in Phoenix
Certificate of Excellence
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3220 S. 48th Street, Phoenix, AZ 85040
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Holiday Inn Hotel & Suites Phoenix Airport
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264 Reviews from our TripAdvisor Community

Traveler rating
    144
    86
    19
    8
    7
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52
56
42
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Eveleth, Minnesota
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed at Holiday Inn Hotel and Suites 2 nights over Memorial Day weekend. It had restaurant, bar, very nice outdoor pool and hot tub which we had all to ourselves probably due to the holiday weekend. The room was very nice with a king bed, microwave, refrigerator. They had "vending" by front desk with a few food items, beer... More 

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Streetsboro, Ohio
Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel offers shuttle service to and from the airport. When arriving you need to call the hotel and they will send someone to your location. We had a late flight in so we saved money on the rental car by not picking up until the next morning and using the shuttle service instead. The shuttle drivers were incredibly friendly... More 

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Flagstaff, Arizona
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I stayed there May 13, 2015. We had over and above service...all staff was well trained and made you feel like family. The desk clerk, Erika, helped us out with an issue we had, in fact she spent 45 minutes, and didn't give up until the problem was solved. Big time kudo's to her. We had the... More 

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Chicago, Illinois
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I went there with family for graduation, its very clean and has great location ,closr to Tempe and the airport .The hotel is new,so rooms are well equipped and clean ,except thay they have cheap quality curtins,which means in Phoenix you get wake with the sun rise,because the room is so bright ,it wpuld be hard to sleep in. Went... More 

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HolidayInn2, Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, We do take all matters very seriously and will look into this. Thank you for staying with us. More 

Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly and attentive staff, clean, excellent maid service. Well priced room service and drink prices at downstairs bar. There is a microwave and fridge in the room that was well maintained and worked great. Plenty of restraunts in the area as well as grocery stores. I will stay at this location again! Well done Holiday Inn PHX!

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Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was pleasant and inexpensive. We received great service and enjoyed our complementary breakfast. The airport shuttle was quick and reliable. The bedroom and bathroom was clean and spacious. I would recommend staying at this hotel!

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South Florida
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We chose this hotel as our final stop for our Arizona vacation because it was close to the airport and reasonably priced. I was pleasantly surprised -- what a nice property. It was very clean, the lobby was open and inviting (complete with business center for printing boarding passes), and the front desk staff was pleasant and helpful. It's always... More 

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Arizona
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have a mixed track record with my experiences with at Holiday Inns. With this one I experienced great customer service, clean though slighty worn rooms, decent room service, and a comfortable bed. The Executive rooms are so big you'll wonder why they don't have more furniture to fill up the space. A really good choice if you're looking for... More 

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Winslow,Az
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for one night during a quick weekend get away to Phoenix. The hotel itself is very close to the airport. The check in process was fast and the staff were wonderful. Our room was on the 5th floor and had two queen beds. The room also had a small refrigerator and microwave. We were not... More 

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HolidayInn2, General Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, Thank you for pointing out the minor issues. You are absolutely correct that the staff should be pointing it out. They will be re-informed!! It was great to hear everything else was great. We hope you will be visiting again. More 

Jamestown, North Carolina
Top Contributor
70 reviews 70 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 12, 2015

Stayed one night prior to flying out of PHX. My room was quite spacious, suite-like, quiet, and the bed very comfortable. Wish I had more time to sleep there but had to get up early for a 6 am flight. Enjoyed a salad and wine for dinner at their bar/cafe. The salad was very good, fresh and nicely plated. There... More 

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HolidayInn2, General Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, Thank you for taking the time to write about your stay with us. Its great to hear how satisfied you were. Hope to see you again very soon. Thanks More 

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