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Holiday Inn Hotel & Suites Phoenix Airport

3.0 of 5 3220 S. 48th Street, Phoenix, AZ 85040
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Certificate of Excellence 2014
Holiday Inn Hotel & Suites Phoenix Airport
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Holiday Inn Hotel & Suites Phoenix Airport
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237 reviews from our community

Traveler rating
    133
    74
    16
    7
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peoria, Illinois
Top Contributor
92 reviews 92 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Comfortable bed. Nice room overall, other than the grout around the bathtub was starting to deteriorate. Good access to the airport. My only complaint was no breakfast included here. They do offer a restaurant, but if I’m going to pay for it, I’d prefer to check out one of the local establishments (Matt’s Big Breakfast was fantastic) rather than dine... More

Was this review helpful? Yes
HolidayInn2, Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, Im glad to hear you enjoyed your stay, except for the breakfast not being free. I would like to point out that Holiday Inns do not have the complimentary breakfast. Many people do get confused with this as Holiday Inn Expresses do offer a complimentary breakfast buffet. Our hotel has both a self serve buffet or a cooked... More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just stayed one night. Thought it was very nice; nice pool and grounds. There WAS free coffee in the morning. Staff was friendly. I thought it was a cut above in terms of an airport hotel. There is traffic noise on the 44th Street side but not horribly so--I guess if I had known I would have requested the other... More

Was this review helpful? Yes
HolidayInn2, Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, Thank you for staying with us and we look forward to having you again. Thanks More

Dallas, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at this hotel for 2-nights on business. The first contact with the hotel was a call for the shuttle. The front desk clearly and concisely directed me to the shuttle pick up point at the airport, took my name and told me the shuttle would be there in a few minutes. The shuttle was clearly marked with... More

Was this review helpful? Yes
HolidayInn2, Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, Its great to hear all the positive remarks that we provided to make your stay perfect. We hope to be able to offer you the same level of service very soon. Thanks More

Marlton, New Jersey
Contributor
18 reviews 18 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location by the airport. Front desk told me that the bar was just renovated. It was not complete, drop ceiling was open in places, holes in ceiling where lights would go, wine rack not complete, only one beer on tap. Great, they are working on it, but it is WAY TOO SMALL. I hope it looks better, but they... More

Was this review helpful? Yes
HolidayInn2, Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, Sorry about the lounge area not up to standard while you were here. I understand what you are saying, however we had to be open whilst under renovation and so half of the work was still getting done while you were here. We tried to hide it as much as we could. I am happy to report that... More

Rochester, Minnesota, United States
Top Contributor
176 reviews 176 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We decided to stay close to the airport our last night in Arizona. This was a very nice hotel. The rooms are well appointed and clean. This is a great location to get back to the airport. We were satisfied with our stay.

Was this review helpful? Yes
HolidayInn2, Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, We appreciate you taking the time to write such a great review. We look forward to your next stayu with us. More

King of Prussia, United States
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for a meeting next door. They had a shuttle from Airport to pick up. The staff in the reception was very friendly and when I asked for cab to go the meeting, they checked with me in detail and advised me that I can walk in for that meeting. Breakfast was nice and they had... More

Was this review helpful? Yes
HolidayInn2, Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, Thank you for staying with us and we look forward to welcomi ng you back to our hotel. More

Mijas, Spain
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 17, 2014

Due to problems at the airport we had to stay unexpectedly in Phoenix, we decided to stay at the holiday inn at the airport - we are so glad we did! There is a free bus shuttle to and from the airport upon our arrival at the hotel approx a 5 min bus ride from the airport the receptionist 'Ron'... More

Was this review helpful? Yes 2
HolidayInn2, Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, Ron is one of our many "superstars" and I am happy to hear he took such good care of you. We will make sure we let him know how pleased you were with his services. If you are ever in this area please come stay with us. Thanks for the great review More

Shelbyville, Kentucky
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 1, 2014

Well if I have to fine something wrong the carpet in the front room had a wrinkle in the carpet, one of the toilet roll holders was loose. That being said the room was very nice, clean and relaxing visit.

Was this review helpful? Yes
HolidayInn2, General Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, Thank you for bring the minor faults to our attention. It will be taken care of right away. I am glad you enjoyed your stay. Thanks so much More

Slidell, Louisiana
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 29, 2014

Very nice hotel. It is starting to show some signs of age though. The 2 individuals I dealt with from the staff were very nice and courteous. Restaurant and bar were undergoing renovations and I wasn't aware of this until we arrived. They still had adequate space set aside for both. Question - is it a prerequisite for a hotel... More

Was this review helpful? Yes
HolidayInn2, General Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, Thank you for staying with us. I can assure you the ice machine will be working when you next visit. Thanks More

Glasgow
Top Contributor
61 reviews 61 reviews
43 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed September 17, 2014

Hotel is close to the airport and not too hard to find, but there is nothing around in the immediate vicinity, so very limited re. dining options. Food was OK and service was fine. Room clean and a good size. WiFi is free.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Lewnatic, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. We’re very sorry you were not satisfied... More

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Additional Information about Holiday Inn Hotel & Suites Phoenix Airport

Address: 3220 S. 48th Street, Phoenix, AZ 85040
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites Phoenix Airport 3*
Number of rooms: 114
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Holiday Inn Hotel And Suites Phoenix Airport

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