Quality Inn & Suites Phoenix (AZ) - Hotel Reviews

Also Known As:: Quality Inn & Suites n Black Canyon Hwy Hotel; Quality Inn & Suites n Black Canyon Hwy Hotel Phoenix; Quality Inn And Suites n Black Canyon Hwy; Comfort Inn Phoenix; Phoenix Comfort Inn

Address: 5050 N. Black Canyon Hwy., Phoenix, AZ 85017 (Formerly Comfort Inn N Black Canyon Hwy)

Region: United States > Arizona > Central Arizona > Phoenix

Amenities:

Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #99 of 176 hotels in Phoenix

Price Range: $

Hotel Class:2 star (2*)

Official Description (provided by the hotel):: The Quality Inn & Suites® hotel is located in the heart of the Black Canyon off Interstate 17, just minutes from Phoenix Sky Harbor International Airport, US Airways Center, Chase Field ballpark and University of Phoenix Stadium. The Phoenix Convention Center, Arizona State University West campus and downtown Phoenix are only a few miles away.This Phoenix, AZ hotel offers a central location for guests who want to experience the Valley of the Sun, or those en route to northern Arizona. There are a wide variety of restaurants and cocktail lounges located in the area. Hotel guests will enjoy many full-service accommodations including free breakfast with hot waffles, free local calls, free Wall Street Journal , outdoor heated pool and hot tub. Business travelers will appreciate modern conveniences like free wireless high-speed Internet access and access to copy and fax services. This Phoenix, AZ hotel has meeting rooms that accommodate up to 25 people for most events and business functions. This is a pet-friendly hotel. Families will appreciate the two-room suites with sitting areas. In addition, the hotel offers specials for both groups and senior citizens. Ample bus and truck parking are located on the property. Whether traveling for business or pleasure, the Quality Inn and Suites hotel looks forward to providing every guest with exceptional service and cozy accommodations when visiting the Phoenix area. We look forward to seeing you soon. ... more less

Reservation Options:: TripAdvisor is proud to partner with Choice Hotels, Hotels.com, Booking.com, Travelocity, Orbitz, Venere, Tingo and Expedia so you can book your Quality Inn & Suites Phoenix reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Lindsay B

Anchorage, Alaska

Contributor

16 reviews

3 hotel reviews

Reviews in 9 cities

7 helpful votes

“High Value, Low Expectations”

Reviewed May 7, 2013

We booked this hotel through a discount site at a great rate. They're lucky it was cheap because we were not impressed with it! The pool and hot tub were dirty and the continental breakfast was really picked over (we threw away our biscuits and gravy after one of us found a large hair in it, waffle batter was out... More

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See 4 more reviews by Lindsay B for Phoenix

We sincerely appreciate you taking the time to post your comments after your recent stay with us. Please accept my apologies that your stay was less than ideal, as we strive to exceed our guest's expectations each and every time. Your comments have been shared with the entire staff and we are working hard to ensure that an experience such... More

nowocke

Chicago, Illinois

Senior Reviewer

6 reviews

4 hotel reviews

Reviews in 6 cities

14 helpful votes

“Wouldn't recommend this as a reasonable hotel- Received through Priceline”

Reviewed April 8, 2013

My friend and I were desperate for a room and it was borderline Spring Break and right in the middle of spring training. We decided to do the Hotwire deal for a 2+ star hotel since it was much more afforable then anything we could find elsewhere. We really just wanted a clean, safe place to stay. This however was... More

Thank you for taking the time to post your comments after your recent stay with us, as our guest feedback is very important to us. It is obvious that we did not put our best foot forward during your visit- your comments have been shared with the entire staff and through ongoing training and reinforcement, we are striving to improve.... More

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Kim E

Arvada, Colorado

Reviewer

4 reviews

Reviews in 2 cities

1 helpful vote

“Never stay at this place!!!”

Reviewed April 1, 2013

First of all, 10 rooms were booked at this place for our softball team for March 22 thru the 25. They for some reason cancelled our reservations. None of the staff knows what the other is doing and they were all really rude. Everything was fixed so thought all was well. Get there and first impression was horrible. The hotel... More

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We sincerely apologize for the experience you had recently at our property. The entire Camelback corridor is undergoing a revitalization process, to include the immediate area surrounding the hotel. We are working hard to address the issues you experienced with ongoing staff training and improved communication. We hope that you will consider giving us another chance and staying with us... More

carlosolveram

Mexico City, Mexico

Senior Contributor

49 reviews

Reviews in 10 cities

4 helpful votes

“It could be better”

Reviewed March 18, 2013

This Hotel could be better in many ways, but the price is right for the stay that some times is needed, Phoenix in March is full of because of the Baseball training and some time you have to stay were their is a room. It is close to the highway and is centricaly located.

See 3 more reviews by carlosolveram for Phoenix

Thank you for taking the time to post your comments, we sincerely appreciate our guest feedback. We were pleased that our central location suited your needs, and that you found our hotel to be a great value. We look forward to seeing you in the near future. Sincerely, Marilyn Edwards Revenue Manager More

zonitraveler

arizona

7 reviews

5 hotel reviews

Reviews in 7 cities

23 helpful votes

“Hotel perimeter --- open dumpster area (seedy looking).”

Reviewed February 23, 2013

Hotel stay date: ( Feb 9, 2013). Booked this hotel because my son had a full day lacrosse tournament near the area. The price we paid was <$80 - I thought, wow! If you are looking for a safe, comfortable place to lay your head at night, this is NOT the place. The area looked seedy. The west/south side of... More

Thank you very much for taking the time to post your comments after your recent stay with us, we sincerely appreciate our guest feedback. The area surrounding our hotel is going through a revitalization process, as is the entire Camelback corridor, with new tenants coming into the area all the time. We noted your comments regarding the dumpster area, and... More

Road_Rambler59

California

32 reviews

32 hotel reviews

Reviews in 26 cities

“Very nice motel for a good price.”

Reviewed January 30, 2013

This was a very nice Quality Inn. It is rated 2 diamonds by AAA and it was a strong 2 diamonds. Everything worked fine in the room and it had a comfortable bed. One consideration for future guests: the motel faces I-17 directly. I got a room facing east, away from I-17 which I figured would be quieter than a... More

Thank you very much for your comments after your recent stay with us. We were pleased to see that you enjoyed your stay and found your room to be comfortable. We hope you will stay with us again when traveling to the Phoenix area. Sincerely, Marilyn Edwards Revenue Manager More

drob0079

1 review

“Peter, Casey and Carla worked as a great team to make me feel comfortable. Leticia was prompt in response to my room transition.”

Reviewed January 30, 2013 via mobile

The Quality Inn is a great place to stay and the staff lead by Peter was great with customer assistance and professional conduct. The breakfast was great and it had a variety of dishes. It was a little loud at night but after changing my room it was a nice comfortable place to stay. I will continue to use this... More

Thank you for taking the time to post your comments after your recent stay with us, we appreciate our guest's feedback. We were pleased to read that you found the hotel to be both clean and comfortable, and the staff to be friendly and professional. We hope to see you again in the near future. Sincerely, Marilyn Edwards Revenue Manager More

rhighet

Canada

27 reviews

27 hotel reviews

Reviews in 24 cities

43 helpful votes

“A great choice”

Reviewed January 18, 2013

We read some so-so reviews of the place, but our experience was very good.Arrived late evening. Friendly staff checked us in lobby was nice, clean, bright, warm, comfortable, inviting. Room was great too. Bed was good, pillows were good, clean corner to corner. Breakfast was great, wifi worked great, staff accommodated us on a late checkout request. Access was super... More

Thank you for your review on Tripadvisor. We are please you enjoyed your stay and posted your review for the world to see. We work very hard to make sure all of our guests feel welcome and recieve excellent accomodations. We hope to see you the next time you are in town. More

sgtwrench

palm desert, ca

30 reviews

23 hotel reviews

Reviews in 13 cities

20 helpful votes

“good cchoice”

Reviewed December 20, 2012

right off the 17. easy to get to nice hotel. i didnt like the pillows though. average breakfast. fast internet. centrally located in phoenix. nice people at the desk. i usually stay off the 101 but this is just as good and cheaper

Thank you so much for taking the time to review us on Tripadvisor. What our guests have to say is very important to us. We are committed to providing excellent accommodations at an affordable price. We are pleased you found our location so convenient. The next time you're in town please remember the Quality Inn & Suites Phoenix. More

Amanda P

Page, Arizona, United States

“Great people!”

Reviewed November 29, 2012

I thought that the location was a little on the scary side, but the girls at the front made me feel very safe and comfortable! Katrina and Casey were so nice and helpful! I was staying alone so Katrina had the night guy walk past my room a few extra times without me asking her to. I also asked both... More

Thank you for posting your review on Tripadvisor.com. We truly value your feedback. We love to hear when our guests are pleased with their stay and where we can improve. The next time you're in Phoenix please come to the Quality Inn & Suites Phoenix, we will have a nice room waiting for you. Robert C. More

1-10 of 26 reviews

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Quality Inn & Suites Phoenix Hotel

Quality Inn & Suites Phoenix

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