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All 176 Phoenix hotels

Quality Inn & Suites Phoenix

2.0 of 5 Hotel   |   5050 N. Black Canyon Hwy., Phoenix, AZ 85017 (Formerly Comfort Inn N Black Canyon Hwy)
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Quality Inn & Suites Phoenix
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63%
Ranked #77 of 176 hotels in Phoenix
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60 people have reviewed this hotel

Traveler rating
    22
    16
    11
    8
    3
See reviews for
21
9
4
11
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Grand Junction, Colorado
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

Unfortunately, I can't even rate this hotel average. If it weren't for the GM and Sam, my rating would be worse. Those guys are the saving grace to this place. But even great staff can only defend a hotel in disarray so much. It is extremely dated, very few outlets, base of tub/bathroom dirty,something 'crusty' on the sheets, wifi spotty... More

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Cape Coral, Florida
Top Contributor
63 reviews 63 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just returned from Phoenix. Every part of the trip was expensive from the flight, to the rental car, to the hotel. It's "peak season" in Phoenix, and everyone knows it. Got into this hotel @ $92, and ordinarily would expect quite a lot for a $100 (with tax) hotel room. But the good hotels are $170, and the great ones... More

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Manager M, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thank you for your time and business, we appreciate your feedback and will share with our team. More

Santo Tomas
Top Contributor
73 reviews 73 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are like me you only stay in motels for a good night's sleep while traveling and paying $100 or more is a real waste of $. Hey for the $20-$40 difference you can buy a nice dinner, 6 pack of cevesa, and a cheap bottle of wine. This hotel is a good one.....

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Manager M, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thank you for sharing your experience with us. We look forward to seeing you again in the near future. More

San Diego, California
1 review
5 of 5 stars Reviewed 4 weeks ago

As a touring musician, I see my fair share of hotels. My stay here was exceptionally pleasant due to the fellas at the front desk, Sam and Mike. After booking our room through Priceline, we hit a couple of snags upon checking. These two guys made the proper adjustments to our booking and did it while being extremely helpful and... More

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Manager M, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thank you for taking time to share, we are glad you enjoyed your stay and hope to see you again in the near future. More

Orange County, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed here on a short business trip. Grand Canyon university campus was close. Enjoyed my stay, breakfast and rooms were nice. Pool and spa were relaxing. Spacious rooms and comfortable beds. I already made our returning reservation. See you soon.

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Manager M, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thank you for taking time to share your experience with us. Your review will be shared with our team. We hope to see you again in near future. More

Atlanta, Georgia
1 review
4 of 5 stars Reviewed 4 weeks ago

This is not the quality inn I stayed at. I stayed at the one at 9455 N Black Canyon Hwy, up the road from this one. Sam the manager is the absolute best I have ever dealt with. He was helpful in every way, from cutting us a great rate (at one time we had 12 rooms booked) to stocking... More

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Manager M, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thank you for taking time to share your experience with us. Your comments will be shared with our team. More

New York City, New York
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in king suite on third floor for 3 days. Overall very good experience. Bed huge and super comfortable. Clean and bright. Two LCD TVs with kitchenette, sofa with sofabed, microwave, mini fridge, and balcony with pool view (entrance from bedroom and living room). Dresser had some chips at base....OMG. Minus 1000 points. Really? No big deal. Complimentary shuttle to... More

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Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thank you for sharing your experience with us. Your comments have been shared with our team. More

Kingman, Arizona
Top Contributor
238 reviews 238 reviews
42 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here 3 nights while attending Spring Training baseball in the valley. Getting to this motel is a little daunting, especially since it sits RIGHT OFF the southbound exit of I-17 on a ONE WAY road. So if you are coming from the west you have to be creative to find your way to the parking lot. Review your... More

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Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thanks you for taking the time to share your experience. Our management team has taken correction action on the areas expressed. Our goal is to make each and every guest want to return to our property, this we did not achieve. We hope you will give us another chance in the future. More

Tucson, Arizona
1 review
4 of 5 stars Reviewed 5 weeks ago

The Hotel isn't anything special, but the check in girl Hilda went the distance to adjust our dates and do her best to make a possible error into a positive experience. Also in the morning, Joanne was super friendly and accommodating in the Breakfast area, she even remembered us from our previous visit the month before. Great hot tub and... More

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Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thank you for sharing your experience. Your comments have been shared with our team. We hope to see you again in the near future. More

Fort Worth, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2014

Traveled to Phoenix to attend Spring Training games. This hotel was very convenient to the various parks we went to. Our queen suite was clean and comfortable. We liked having the kitchen area with a small sitting area. The free breakfast was nothing fancy, but met our needs. The free WiFi was a little slow, but worked fine. There are... More

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Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this review

Thank you for sharing your experience! Our suites are spacious and comfortable. We hope to see you again in the near future. Thanks you, More

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Additional Information about Quality Inn & Suites Phoenix

Also Known As:
Quality Inn & Suites n Black Canyon Hwy Hotel Phoenix
Quality Inn & Suites n Black Canyon Hwy Hotel
Quality Inn And Suites n Black Canyon Hwy
Comfort Inn Phoenix
Phoenix Comfort Inn
Address: 5050 N. Black Canyon Hwy., Phoenix, AZ 85017 (Formerly Comfort Inn N Black Canyon Hwy)
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Phoenix
#77 Top resorts Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Phoenix 2*
Official Description (provided by the hotel):
The Quality Inn & Suites® hotel is located in the heart of the Black Canyon off Interstate 17, just minutes from Phoenix Sky Harbor International Airport, US Airways Center, Chase Field ballpark and University of Phoenix Stadium. The Phoenix Convention Center, Arizona State University West campus and downtown Phoenix are only a few miles away.This Phoenix, AZ hotel offers a central location for guests who want to experience the Valley of the Sun, or those en route to northern Arizona. There are a wide variety of restaurants and cocktail lounges located in the area. Hotel guests will enjoy many full-service accommodations including free breakfast with hot waffles, free local calls, free Wall Street Journal , outdoor heated pool and hot tub. Business travelers will appreciate modern conveniences like free wireless high-speed Internet access and access to copy and fax services. This Phoenix, AZ hotel has meeting rooms that accommodate up to 25 people for most events and business functions. This is a pet-friendly hotel. Families will appreciate the two-room suites with sitting areas. In addition, the hotel offers specials for both groups and senior citizens. Ample bus and truck parking are located on the property. Whether traveling for business or pleasure, the Quality Inn and Suites hotel looks forward to providing every guest with exceptional service and cozy accommodations when visiting the Phoenix area. We look forward to seeing you soon. ... more   less 
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