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Homewood Suites Phoenix North - Happy Valley

#1 of 175 Hotels in Phoenix
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2470 West Charlotte Drive, Phoenix, AZ 85085
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Homewood Suites Phoenix North - Happy Valley
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Homewood Suites Phoenix North - Happy Valley
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349 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

As soon as I walked into the lobby, I knew I was going to like this hotel. It was clean and beautifully decorated in a contemporary style (there are some ideas I'd like to borrow for my own home). Michelle at the front desk was genuinely friendly (I hate it when front desk clerks say the words but don't really... More 

Was this review helpful? Yes
Amy_Puntar, Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review

Dear Joanne, Thank you for your sterling review! I love hearing from guests, and it is great to hear that you were so well taken care of. That is the service that we strive for, and I am happy that we exceeded your expectations so well! We will certainly thank Michelle for a job well done and make sure the... More 

Fairburn, United States
1 review
5 of 5 stars Reviewed 1 week ago

Some of the best staff I have every had in a hotel. They make you feel as if you are at home. The food is very good. The hotel is located very close to where my business was and also to a shopping center. It's family friendly and the kids had a great time at the pool.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amy_Puntar, Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review

Dear Steve, Thank you for completing a review for our hotel! We will certainly make sure to pass on your high praise to our team! It is wonderful to hear that you we able to feel at home, that is the level of service we strive to bring to all of our guests! I am so glad that you all... More 

Temecula, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed here while visiting our son for the weekend. It was 106 and the A/C worked great. The staff was friendly and helpful. The accommodations are very nice and kept very clean. We had our dog with us and the grassy area worked great. We will definitely use this hotel again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amy_Puntar, Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review

Dear sunluvincalimom, Thank you for taking time to do a review! I am glad that you enjoyed your time with us! Thank you for choosing our hotel while visiting your son! I hope it was a wonderful trip for you! I am glad that everything exceeded your expectations and that the pet areas were useful to you. We look forward... More 

Honolulu, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay. The staff was very friendly, and helpful. Even when I needed a correction on the bill, it felt like it was no problem. I think the complimentary breakfast was well worth it, tasty, and had plenty of choices. The bed was very cozy and the room was clean. Thank you for the comfortable stay.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
Amy_Puntar, Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review

Dear Thomas, Thank you for the review! I am glad that the team was able to make you feel at home. We are always happy to assist our guests in any way that we can. I am glad that you found the bed and breakfast satisfactory. We hope that we will see you again on your next trip to Phoenix!... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Let's be honest, in most cases, people don't travel to stay in their hotels. That being said, I could if I didn't have so many other things to do. Not only was our room a suite with living room and a FULL kitchen, but it was CLEAN and cool (a major concern when you're travelling in Phoenix in the summer... More 

Was this review helpful? Yes 1
Amy_Puntar, Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review

Dear Robbie, Thank you for taking the time to do a review! I am so glad that you enjoyed your time with us! It was a pleasure to host you! I am glad that the accommodations were convenient and comfortable for you! I completely agree with your girlfriend, I love our new mirrors. I am very happy to hear that... More 

Alameda, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

The suite was beautiful, clean and rivaled many higher priced properties I have stayed in. The staff was warm and accommodating. Services were excellent. I would come back for a personal stay. Highly satisfied.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amy_Puntar, Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review

Dear Greg, Thank you for the wonderful review! It is such a treat to hear that we were able to match/exceed the other hotels you have stayed in. We will be sure to pass your compliments on to our team! We look forward to seeing you in the future, hopefully soon! Sincerely, Amy Puntar Assistant General Manager More 

Tucson, Arizona
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here after spending a day on Lake Pleasant so we didn't have to drive back to Tucson that night. We love the suite setup at Homewood and have stayed at them with our 4 person family on multiple occasions. This property looks and feels new and is within walking distance of any kind of food you could want... More 

Was this review helpful? Yes
Amy_Puntar, Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review

Dear 78Chewey, Thank you for the kind review! We are proud to be you new go-to for your Lake Pleasant trips. I am glad that you were able to enjoy all the wonderful renovation changes that occurred this past fall. We love the "new feeling" too! I am glad that the kids enjoyed our sports court and that the service... More 

Phoenix, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel and wonderful staff. Would definitely stay again if I needed to. Rooms were clean, AC worked great, check-in was fast and simple, my grandson was excited about eggs for breakfast most mornings and the beer and wine at night, Monday through Thursday, was a bonus. Too bad not available Friday through Sunday too!!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Amy_Puntar, Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review

Dear Deborah, Thank you for taking the time to review us! We appreciate the great comments. I am glad that everything met with your satisfaction. I'm glad that your grandson liked our eggs, and that the adults enjoyed the evening beverages! Thank you for allowing us to host your family! We look forward to seeing you next time! Sincerely, Amy... More 

Vineland
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel. The staff was extremely friendly and helpful. The rooms were new and well appointed. The complimentary dinner and drinks, including alcoholic beverages such wine and beer, added a great value to the hotel stay. The complementary breakfast was also very nice. Only drawback was that it is a bit of a distance to Phoenix Sky International Airport, especially... More 

Was this review helpful? Yes
Amy_Puntar, Assistant General Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review

Dear FF-one, Thank you for taking the time to review us on TripAdvisor! I am so glad that you enjoyed your time with us. We are excited about the new look of the hotel as well! I am glad that the food services were satisfying. We certainly look forward to seeing you again soon! Sincerely, Amy Puntar Assistant General Manager More 

Illinois
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel with an extremely helpful and accommodating staff. Wonderful swimming pool. Very clean hotel. The negatives are: dinner is not all that great; breakfast is average for a Homewood Suite; the rooms are on the small size, especially the 2 bedroom suites. Overall, it's a good hotel and I would stay here again if in... More 

Was this review helpful? Yes
Amy_Puntar, Assistant General Manager at Homewood Suites Phoenix North - Happy Valley, responded to this review

Dear Reece1950, Thank you for your review! We appreciate all feedback. I am glad that you enjoyed the pool and that the team was exceptional for you. I am sorry that you did not enjoy our food and beverage options. We always appreciate input - if you had an idea of what you would have liked to have seen at... More 

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