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Crowne Plaza Phoenix Airport

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4300 East Washington Street, Phoenix, AZ 85034 (Formerly Phoenix Airport Plaza Hotel)
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Crowne Plaza Phoenix Airport
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139 Reviews from our TripAdvisor Community

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Traveler rating
    53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Texas
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Top notch hotel located 1 mile from the airport. The very finest in service, accommodations, and comfort. The absolute best bed I've slept in with a quality mattress. Good food, and great front desk service. Shuttle bus service for pickup or drop-off at your designated airline. Great place and would definitely recommend staying there for business or pleasure. All the... More 

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tucson
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here two nights: before traveling to Europe, and then returning to Phoenix. The hotel has great undercover parking for your car, and valet service. We were so happy with the hotel. Lobby is very spacious, new and modern. Great front desk personnel. We liked our room, especially coming back from Europe, we hadn't slept for 24 hours, they... More 

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Woodside
Level Contributor
163 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Convenient to both downtown and the airport, it's standard Crowne Plaza niceness. The property is very modern and up to date, and the rooms are clean and nice, and for high level IHG members, robes, lounge, and nice little amenities in the rooms. And no need to even leave the property, as the food is great in their restaurant too.

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Anthem, Arizona
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place to stay and very close to Phoenix Airport. Good park and fly rate. Valet personnel very friendly and helpful. Tom and Susan at Lobby Desk very friendly and helpful. Susan helped us repair and broken handle on our carry on bag.

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Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is great! It has a shuttle to the airport. It is a great price. It is also the only hotel on the cheap light rail to get downtown. It's perfect! However I visited in December and the hotel doesn't heat the pool so it was intolerably cold. However every hotel in Phoenix is this way. If your planing... More 

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Felixstowe, United Kingdom
Level Contributor
99 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked here for convenience and our last night of our tour of Arizona. The hotel is close to airport and the light rail system so getting around without a car is no problem. Our check in was super, very enthusiastic and freindly welcome and we were "upgraded" to a 10th floor room with lovely views towards downtown. We used... More 

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Macclesfield, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We chose this hotel as it was close to the airport and had a courtesy shuttle. Contacting the hotel was very easy as they were listed on a panel with other hotels and dailing codes. The shuttle was prompt and our driver very friendly. Reception team very chatty and helpful. The bed was very comfortable and the room was excellent.... More 

Was this review helpful? Yes 1
Pima, Arizona
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff were helpful and friendly. The shuttle service to and from the airport was quick and easy. After collecting luggage, I called the hotel and the shuttle was there in less than 10 minutes, and my car was ready to go from the valet. The rooms are up dated and comfortable. Overall a fantastic, convenient experience.

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Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you for taking time to provide feedback on you recent stay at the Crowne Plaza Phoenix Airport. Your feedback is most appreciated. Great to hear that the airport shuttle services were quick and efficient and met your traveling needs. We do hope to have you stay with us again, soon! More 

Phoenix, Arizona
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was on the planning committee for our not-for-profit organization's annual event. This event required many hotel nights, the entire ballroom, a meeting room and catering a sit down dinner for 300. The hotel exceeded our group's expectations at every level. Bravo, Crowne Plaza Phoenix Airport!

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Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you for taking time to provide feedback after your multi-day stay here at the Crowne Plaza Phoenix Airport. Great to hear that all meetings and service levels exceeded your expectations. Our Convention Services team strives to anticipate all meeting needs. We do hope to have the opportunity to provide such services once again in the near future. Thank you... More 

Leicester, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great quality of rooms, wonderfully comfortable beds and best - carefully created lotions and scents to refresh you and help you relax (especially valued after the 10 hour flight). Food was delicious and generous.

Was this review helpful? Yes
Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

Great to hear from you! We are pleased to hear that you enjoyed your stay and was able to enjoy the many in-room amenities that are provided as well as the various on-site dining options. Thank you for choosing Crowne Plaza Phoenix Airport for your lodging needs. More 

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