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All 174 Phoenix hotels

Crowne Plaza Phoenix Airport

3.5 of 5 Hotel   |   4300 East Washington Street, Phoenix, AZ 85034 (Formerly Phoenix Airport Plaza Hotel)
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86%
Ranked #48 of 174 Hotels in Phoenix
A recent review
5 of 5 stars reviewed yesterday
CorinneDavies
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63 reviews from our community

Traveler rating
    25
    30
    5
    2
    1
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12
21
3
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Comfortable beds, clean and modern rooms and great value! The staff at this hotel are very friendly and go out of their way to make you as comfortable as possible. The breakfast in the restaurant is very tasty and moderately priced. I highly recommend this hotel!

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Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for two nights at the end of our two week vacation. Couldn't fault it the hotel was very modern and clean, the rooms were spacious and the beds so comfortable. There was even a relaxation pack on your bed with lotion and a spray in it. Large pool area with plenty of seating and loungers, and don't miss... More

Was this review helpful? Yes
Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you for taking the time to provide feedback of your recent stay at the Crowne Plaza Phoenix Airport! It's great to hear that you enjoyed the newly renovated guest rooms and the aromatherapy amenity. Our goal is for you to be able to rest, relax and recharge. We do look forward to having you stay with us in the... More

Senior Contributor
24 reviews 24 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel a lot and stay in hotels around the country approximately 20 days a month. The hotel itself is nice and well maintained. It's the little things that set this hotel apart from the rest. Let's start with the entry. Sitting area with chilled water and lemon water. Two video screens with current flight departure info. A valet that... More

Was this review helpful? Yes 5
Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you for taking the time to provide feedback of your stay at the Crowne Plaza Phoenix Airport. We thank you for recognizing the efforts of our staff members. They do strive to provide a quality experience for each of our guests. We are pleased to hear that you enjoy the "little things" that have been implemented into the hotel.... More

Juneau, Alaska
Top Contributor
53 reviews 53 reviews
44 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 1 week ago

My company had me stay in Phoenix longer, where I had some amazing stays at other properties (and mind you I am top-tier with those chains) and ended up at the Crowne Plaza out of convenience to my clients and also a good deal via an opaque travel site. Despite my POOR rating, the hotel is fabulous. It looks great... More

Was this review helpful? Yes
Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

First and foremost, we thank you for taking the time to provide feedback of your recent stay at the Crowne Plaza Phoenix Airport. We value all feedback and use it to make improvements. We thank you for your comments regarding the property and the meeting space. We do extend a sincere apology for the inconveniences experienced with parking. We have... More

Stuart
Contributor
17 reviews 17 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were surprised that the hotel was so modern. Our room was really comfortable and very clean. We had a complementary breakfast That was prepared in the kitchen. I had a visit to the bar and had excellent service. We will stay at this hotel on our next visit to Az.

Was this review helpful? Yes 1
Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you for your review! We enjoy hearing from our guests! We also enjoy hearing that you enjoyed the hotel and the amenities that we have to offer. It is our goal to provide you with an opportunity to unwind and recharge as you prepare for a productive tomorrow. Thank you for choosing Crowne Plaza for your lodging needs. We... More

Prescott Valley, Arizona
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As we live over 100 miles from the airport, we always stay close to it the night before any morning flight. On this trip, because of a late flight, we also stayed on our return. What a pleasure! This newly remodeled hotel was modern, clean, comfortable and staffed by a employees determined to give the best service possible. From valet... More

Was this review helpful? Yes 2
Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

We are so pleased to hear from you! We enjoy hearing from our guests as they share their feedback of their stay. It is great to hear that you were able to experience the various amenities of the hotel. Our newly renovated rooms are designed to be a home away from home that gives you the opportunity to rest, relax... More

San Diego, California
Top Contributor
94 reviews 94 reviews
12 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently spent a long weekend at the Crowne Plaza near the Phoenix Airport and found it central to all the places we wanted to visit in Phoenix and Scottsdale. Recent rennovations have given the hotel a quiet elegance that is matched by excellent food at The Post resrtaurant. The benefit of complimentary shuttles to/from the airport, complimentary valet or... More

Was this review helpful? Yes 2
Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

First and foremost, thank you for taking the time to review your recent stay at the Crowne Plaza Phoenix Airport. We enjoy viewing the hotel through our guests! It is great to hear that you have enjoyed the recent property transformation. I have to agree in that it now has a modern and elegant look and feel. Featuring most amenities... More

Top Contributor
86 reviews 86 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Wanted a hotel close to the airport for an early morning flight that didn't break the budget as I knew I'd only be there a few hours (arriving late and leaving early. ) I also wanted one with good reviews that was safe and clean. The Crowne Plaza exceeded my expectations. It was much nicer than I thought it might... More

Was this review helpful? Yes 1
Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

First and foremost, we thank you for taking the time to provide feedback of your recent stay at the Crowne Plaza Phoenix Airport. We enjoy hearing from our guests! It is great to hear that the hotel exceeded your expectations and we look forward to having you return to stay with us when in the Phoenix area. We do apologize... More

Arizona
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is our go to hotel when taking early morning flights or having late arrival flights. Our home is 3 hours away from Phoenix so coming in the night before or staying the night after a late arriving flight is necessary. The hotel has undergone renovation and looks great. For me the beds are comfortable and cozy. We were... More

Was this review helpful? Yes 1
Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you for your time in providing feedback on your recent stay at the Crowne Plaza Phoenix Airport. We always enjoy hearing from our guests. We are delighted to hear that you enjoyed the hotel and the recent renovations. The Starbucks kiosk is now back up and running and proudly brewing Starbucks coffee each morning. It is great to hear... More

2 reviews
5 of 5 stars Reviewed August 10, 2014

The last time I came to Phoenix I said next time I will stay at Crowne Plaza and I am so glad I did. It was really plush. I was on the 8th floor and had the perfect view. When I first got there the airlines lost my luggage so laying around most of the day in bed felt great!!!... More

Was this review helpful? Yes
Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

We are so glad to have you stay with us here at the Crowne Plaza Phoenix Airport. We also thank you for taking the time to provide feedback of your recent stay. We are sorry to hear about the challenges experienced with your luggage and the airlines; however, pleased that our comfortable rooms were just what you needed to relax.... More

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Additional Information about Crowne Plaza Phoenix Airport

Address: 4300 East Washington Street, Phoenix, AZ 85034 (Formerly Phoenix Airport Plaza Hotel)
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Phoenix Airport 3.5*
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Also Known As:
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza

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