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All 176 Phoenix hotels

Crowne Plaza Phoenix Airport

3.5 of 5 Hotel   |   4300 East Washington Street, Phoenix, AZ 85034 (Formerly Phoenix Airport Plaza Hotel)
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Ranked #27 of 176 hotels in Phoenix
A recent review
4 of 5 stars reviewed 2 days ago
FlyingAuditor Cincinnati, Ohio
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19 people have reviewed this hotel

Traveler rating
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed two nights for business. First was given a mediocre (and slightly smelly) room facing the parking garage. Asked to be moved, and was moved to the 10th floor, looking at the mountains. Room was very nice. Large, and well-equipped. Front-desk manager was extremely helpful. Location is great for the airport. Swimming pool was very nice, although the hot tub... More

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Prescott Valley, Arizona
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just stayed at this hotel with family that were catching a plane the next day. Here are the pluses: clean, good lighting (unlike about 95% of all hotels), nice thick towels in the bathroom, great shower head, magnifying mirror in bathroom, very comfortable bed and of course the airport shuttle. We had breakfast the next morning and it was excellent.... More

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Pleasanton, CA
Contributor
19 reviews 19 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I definitely would recommend this hotel. The rooms are very nice and the location is right by the airport and the light rail. The hotel has been renovated and the rooms are very nice. The bedding was very comfortable! Highly recommend.

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Montauroux, France
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very convenient for the airport (with dedicated shuttle service). It is slightly less so for the car rental centre: although you can use the hotel shuttle between the hotel and the airport, and then the car rental shuttle. A taxi is a cheap alternative if, like us, you have suitcases to carry around. As IHG members, we... More

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Minneapolis, Minnesota
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our flight out of Phoenix was cancelled, so we booked a room here from the airport. They sent a shuttle to pick us up and took very good care of us. They checked with the airline to see if they were providing travel vouchers to make sure we got the best deal. They gave us a late checkout because the... More

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Chicago
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Bought this room because it was a good price for a central location and well reviewed. It deserves the recognition. I was concerned that it might be noisy due to the immediate airport location but it was not. Breakfast had good buffet though the restaurant was a bit under-staffed.

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Atlanta
Top Contributor
52 reviews 52 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We booked the hotel because it was close to the airport making for an easy rental car return and early AM flight. Shuttle back from the rental car return and to the airport the next morning worked well. All the staff seemed pleasant and attentive to guest needs. Recently remodeled and updated everything was as to be expected at a... More

Was this review helpful? Yes 1
Thousand oaks, ca
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient to the airport and Metro light-rail system. Good restaurants nearby; hotel restaurant was adequate. Bar in the lobby was nice. Pool area was nice although I didn't use the pool....should have. Fitness room was small, but clean and well equipped. My room was nice; nothing outstanding but clean and comfortable. I would stay here again.

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Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you for taking the time to provide feedback of your recent stay at the Crowne Plaza Phoenix Airport. We are are pleased to hear that you enjoyed your stay. We look forward to having you stay with us in the near future. More

SF Bay Area
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very convenient to the Phoenix Airport and is across the street from the light-rail system that runs through Tempe and to Mesa. It has been recently modernized, with much of the money spent on the guest rooms, which have comfortable beds, good internet, and comfortable furniture. We ate breakfast at the restaurant. The food was fine. The... More

Was this review helpful? Yes 1
Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you for taking the time to provide feedback on your recent stay at the Crowne Plaza Phoenix Airport! We love all feedback and enjoy to hear about our guests' experiences. We are pleased to hear that you enjoyed the recent renovations and the location of the hotel. The light rail is a great convenience for our guests and we... More

Chicago
Top Contributor
110 reviews 110 reviews
46 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The best part of this hotel is that they don't do anything poorly even if there are few standout attributes except for the rooms, which are larger than normal and nicely decorated.. Staff friendly. Ate at restaurant and it was good, but not great.24 hour shuttle very convenient. Internet was good for a hotel (3.47mbps) but hiccupped occasionally. Finding that... More

Was this review helpful? Yes 1
Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you for taking the time to provide feedback of your recent stay at the Crowne Plaza Phoenix Airport! We do enjoy seeing the hotel through our guest eyes and experiences. We are pleased to hear that you were able to enjoy many of the amenities and features of the hotel - along with our newly renovated guestrooms. Thank you... More

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Additional Information about Crowne Plaza Phoenix Airport

Also Known As:
Crowne Plaza Phoenix Airport Hotel Phoenix
Crowne Plaza Phoenix Airport Hotel
Crowne Plaza Phoenix
Phoenix Crowne Plaza
Address: 4300 East Washington Street, Phoenix, AZ 85034 (Formerly Phoenix Airport Plaza Hotel)
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Top resorts Hotel in Phoenix
#54 Business Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Phoenix Airport 3.5*
Official Description (provided by the hotel):
Conveniently located within minutes of the Phoenix Sky Harbor Airport, the Crowne Plaza Phoenix Airport is the only hotel with a stop on the city's METRO light rail line creating easy access to all that Phoenix and Tempe have to offer. With free wireless high speed Internet and free airport shuttle service, this full service hotel has everything needed for a relaxing, hassle-free stay in the sun. ... more   less 
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