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Crowne Plaza Phoenix Airport

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4300 East Washington Street, Phoenix, AZ 85034 (Formerly Phoenix Airport Plaza Hotel)
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Crowne Plaza Phoenix Airport
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Crowne Plaza Phoenix Airport
Crowne Plaza Phoenix Airport
Crowne Plaza Phoenix Airport
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119 reviews from our community

Traveler rating
    39
    58
    14
    5
    3
See reviews for
22
31
11
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sartell, Minnesota
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Hotel was close to the airport and offered many amenities including Starbucks in the morning. Large pool area, great business center and close to the airport. The hotel was easy to get to from the Phoenix Convention Center via car -- but also had light rail right across the street.

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful property, super close to the airport. The Phoenix Sky train is steps from the front door. Starbucks and restaurant located on-site. Very helpful registration staff, were quite knowledgeable about the surrounding area.

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Placitas, New Mexico
Top Contributor
60 reviews 60 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We needed a place, near the airport, so we could catch an early morning flight. Great employees! Very pleasant, helpful. Quick to take care of a guests needs; handling bags, checking in, serving dinner at the restaurant. Traveling is challenging these days, it's great to stay at a place that is comfortable and has good service.

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Quincy, California
Contributor
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a business trip, normally it takes several days in a hotel to get settled in. This hotel was different, I felt right at home. The room was clean, quiet, the bed comfortable, the shower had nice pressure(I'm really picky about this). It had a nice desk to do my work on and a nice couch with... More 

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Laguna Beach, California
Contributor
17 reviews 17 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here after spending a week in Paris and what a joy to have a decent hotel room. We stayed in a room with 2 queen beds which was so nice to spread out. The rooms were big, clean and comfortable. There are plenty of outlets for electronic devices. The bathroom is big with plenty of counter space. The... More 

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western ny
Contributor
18 reviews 18 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel across from Sky harbor airport , overnight stay for next day flight. very well appointed hotel great room and amenities, nice restaurant. room service breakfast as ordered and delivered timely

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Prescott, Arizona
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent one night at the end of a European trip and left our car in the hotel's covered garage. The hotel offers a package to stay one night and leave your car up to a certain number of days. They offer a shuttle to the airport and pickup which we only waited 10 minutes for. The rooms are fine,... More 

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Milford, Ma
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel directly across from the airport. Little plane noise. Rail line right in front of the hotel into the city and to the airport. Rooms were very clean and had all the necessary amenities. Pool was large and clean. I was really impressed with the hotel overall. Had valet parking for the garage because of the limited outdoor... More 

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Acton, Canada
Top Contributor
56 reviews 56 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed the last Saturday of March Break. The hotel was close to the airport which was the main reason we booked it. We were looking forward to using the hot tub. We tried on the Saturday night but it was full of kids. We thought we would try again Sunday morning, we went down at 7:00 am as it... More 

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Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you for your comments regarding your recent stay. We do apologize about the inconveniences experienced with the hot tub and the pool having the cooler temperatures. Your comments have been shared with the Engineering Department and they will take necessary actions to help eliminate such challenges. Great to hear that you enjoyed your dining experience and we do hope... More 

Plattsburgh, New York
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked 2 nights stay at this hotel on a business trip far in advance. The room that I booked had 1 King bed. They gave me a room with 2 double beds. I asked the concierge about the room and they replied that they had no rooms left, but might be able to accommodate the request for the 2nd... More 

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Nicole F, Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you for taking the time to provide feedback on your recent stay. We do value all feedback, good, bad or indifferent. It is with your feedback that we are able to improve upon our service levels. It is our goal to provide the best service possible and in this case we did fall short. Please note that your comments... More 

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