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All 174 Phoenix hotels

Homewood Suites by Hilton Phoenix - Biltmore

3.0 of 5 Hotel   |   2001 E. Highland Avenue, Phoenix, AZ 85016 (Camelback East)
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81%
Ranked #32 of 174 hotels in Phoenix
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
bmcginley Phoenix, Arizona
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  • Reviews (219)
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219 people have reviewed this hotel

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Traveler rating
    102
    74
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Newmarket, Canada
2 reviews
2 of 5 stars Reviewed 1 week ago

They do not provide quality food for dinner, and run out of fresh fruit and yogurt constantly. No wine or beer is available in the evening either. The gym is the smallest I have seen in my life: 1 treadmill and 1 elliptical - always taken in the Morning. You may get a room where the previous customer had a... More

Review collected in partnership with Homewood Suites by Hilton

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Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff is friendly and very customer service driven. Josh, Benjamin, and Rod made the experience feel like I was Home away from Home. The Homewood Suites by Hilton is definitely one of my favorite brands! The lobby ambiance is inviting while relaxing. Carlie De Camp, the GM is very nice and ensured my stay was great. The Suite Start... More

Was this review helpful? Yes 1
Benjamin T, Guest Relations Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! Benjamin Taylor Guest Services Manager More

Phoenix, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

a family. Had a 2 bedroom suite that gave us plenty of space for my wife and 3 sons. kitchen was helpful for meals if we missed dinner timeframe. I liked that they had some DVD's for borrowing. Conveniently located across the street from lots of shopping options.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Benjamin T, Guest Relations Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! Benjamin Taylor Guest Services Manager More

tucson, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

very roomy, clean, big bang for your buck. excellent location and service. great location. lots of parking, friendly bar across the street, lots of restaurants near by, easy access to freeway. I would definitely come back to this hotel

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Benjamin T, Guest Relations Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! Benjamin Taylor Guest Service Manager More

Flagstaff, Arizona
Contributor
15 reviews 15 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

WE stayed at this hotel for just one night .. We for sure could have stayed more as the room was big clean and was very nice . It does come with some dishes and small kitchen if you will with fridge and microwave and more. cant say enough about the room. Unfortunately the morning breakfast staff needs help a... More

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Benjamin T, Guest Relations Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take our commitment to our Suite Assurance Guarantee very seriously. Thank you for your feedback and we hope... More

Rome, Italy
Top Contributor
106 reviews 106 reviews
37 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a quick overnight stop. This is a well priced hotel. It is not brand new, but then I don't expect this level of hotel to be redesigned every 5 years. I was surprised to see that at the moment from Monday to Thursday they provide a complimentary supper! Basic, but enough to keep you going after a day... More

Was this review helpful? Yes
Benjamin T, Guest Relations Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! Benjamin Taylor Guest Services Manager More

Yuma, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was spotless, & the help were very friendly & would stay again at this hotel when coming back. The food was great & plenty of it. It is in an excellent location & very easy to get to & plenty of shopping all around it.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Benjamin T, Guest Relations Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! Benjamin Taylor Guest Services Manager More

Augusta, Maine
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is "tired" basically. It was pretty much clean throughout but the hall carpets could use a good cleaning. The staff were great and very helpful- couldnt ask for a better team of people from the maintenance / transportation guys, maids, reception staff on up. The breakfast and dinners offered werent the best and didnt have much to offer... More

Was this review helpful? Yes
Benjamin T, Guest Relations Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! More

Manassas, VA
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for the first time on a business trip. The rooms were clean and the staff was helpful. This hotel is located close to shopping and several good restaurants. Would definitely stay here again.

Was this review helpful? Yes
Benjamin T, Guest Relations Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! Benjamin Taylor Guest Services Manager More

San Antonio, Texas, United States
Top Contributor
77 reviews 77 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel. Beautiful clean suites, well appointed. The staff was very friendly and helpful. The pool was wonderful, warm (naturally warmed from the sun), and very enjoyable. The breakfast was delicious.

Was this review helpful? Yes
Benjamin T, Guest Relations Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! Benjamin Taylor Guest Services Manager More

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Additional Information about Homewood Suites by Hilton Phoenix - Biltmore

Address: 2001 E. Highland Avenue, Phoenix, AZ 85016
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Phoenix - Biltmore 3*
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Also Known As:
Homewood Suites By Hilton Phoenix - Biltmore Hotel Phoenix
Homewood Suites Phoenix Biltmore
Homewood Phoenix
Hilton Phoenix
Phoenix Hilton
Phoenix Homewood Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#21 Romantic Hotel in Phoenix #23 Family Hotel in Phoenix #29 Business Hotel in Phoenix #32 Top resorts Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
The Homewood Suites Phoenix-Biltmore hotel, located in the heart of the upscale Biltmore, Arizona district, is central to all there is to see and do in the "Valley of the Sun". Our hotel provides fantastic accommodations for business and leisure travelers alike, and caters brilliantly to short or extended stays. ... more   less 
Number of rooms
124

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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