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Homewood Suites by Hilton Phoenix - Biltmore

3.0 of 5 2001 E. Highland Avenue, Phoenix, AZ 85016
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Certificate of Excellence 2014
Homewood Suites by Hilton Phoenix - Biltmore
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Homewood Suites by Hilton Phoenix - Biltmore
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244 reviews from our community

Traveler rating
    115
    79
    31
    13
    6
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71
34
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100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Largo, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent staff - kind, friendly and helpful. Excellent location - within walking distance of shopping and restaurants and easy drive of many hikes Excellent value - Having breakfast and evening meals Monday through Thursday, really increases the value of this as a hotel choice.

Review collected in partnership with Homewood Suites by Hilton

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mission viejo, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is my first choice when visiting Phoenix. Clean, convenient and comfortable. Everything we need is available and the hotel is in the center of a vibrant business district but away from the noise.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Los Angeles, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel still has smoking rooms. My room was worn with spots on the couch. The internet speed is extremely slow. Breakfast is without benefit of anything fresh, all food appeared to be premade food. Bed and pillows were comfortable.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Creve Coeur, Missouri
Top Contributor
107 reviews 107 reviews
47 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stay very often, and the last time it appears the maintenance has declined. Leaky faucet, inconsistent toiletries, ice maker did not work ...used to be better. I wonder if it is still a Hilton Brand property or not.

Was this review helpful? Yes 1
Orange County, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 3 nights a and was put in a king suite with fireplace. The location is perfect and service was above and beyond. The hotel is a little outdated but room size and service overshadows the old decor. I would definitely stay here again.

Was this review helpful? Yes 1
Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

I am pleased you enjoyed your stay with us and we were able to provide you with fantastic customer service. We are looking forward to a renovation in 2015 and hope you will come see the new look! More 

Carlsbad, CA
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed here before and continue to come back--why? Because this hotel is central to our family and to shopping. We appreciated the decent cost at Thanksgiving time, plus the breakfasts, and dinners if you are around. These items make it easier to stay here than in other places--it is nice not to have to rush out to get... More 

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Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

Thank you for taking the time to post a review of our hotel. I am pleased you enjoyed your stay. We do indeed offer complimentary dinner Monday, Tuesday, Wednesday, and Thursday. I hope we will see you on a future stay! More 

san francisco, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is not a "luxury hotel." But the level of service is unbeatable. They are the most guest-focused property I have ever stayed at (and I stay at hotels 200 nights a year). They are dog-friendly, but the hotel is incredibly clean. The rooms are big -- you get microwaves, fridges, dishwashers, cooking range top -- everything you need. The... More 

Review collected in partnership with Homewood Suites by Hilton

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Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

I am so pleased our staff was able to provide you with such a great stay! If you travels bring you to the Valley of the Sun again I hope you will pay us another visit! More 

La Quinta, United States
1 review
5 of 5 stars Reviewed November 17, 2014

Hotel was good, clean and the breakfast was fantastic. We've stayed here before and will stay again. We go to Phoenix every November for the NASCAR races and have found this hotel to be our first choice. Staff was very helpful. You can walk to multiple restaurants, stores, etc. from this location.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

Thank you for your review of our hotel. We look forward to seeing you for the big race in 2015! More 

Redlands, California
Top Contributor
185 reviews 185 reviews
24 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed November 10, 2014

I have stayed in several other Homewood Suites locations in California and Washington and so picked this one based on my other great experiences. I am sad to say that I was disappointed in this location. On the positive side: we felt safe, the rental car was not stolen or vandalized in the parking area during our stay, it was... More 

Was this review helpful? Yes
Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

Thank you for taking the time to share a review. We are always striving to improve our hotel and value your feedback. We are looking forward to a renovation in 2015 and I hope you will come see our new look! More 

1 review
4 of 5 stars Reviewed November 9, 2014

This was a comfortable room with large suites. The exercise room was limited to a treadmill and an eliptible, would have liked to see a bike at least. Breakfast was hot eggs and Mexican fare, such as breakfast burritos and beans. Staff was courteous.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

Thank you for taking the time to post a review after your recent stay. I hope we will see you again if your business travels bring you to the Valley of the Sun! More 

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Additional Information about Homewood Suites by Hilton Phoenix - Biltmore

Address: 2001 E. Highland Avenue, Phoenix, AZ 85016
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Phoenix - Biltmore 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Phoenix - Biltmore Hotel Phoenix
Homewood Suites Phoenix Biltmore
Homewood Phoenix
Hilton Phoenix
Phoenix Hilton
Phoenix Homewood Suites
Hotel Style:
#22 Romantic Hotel in Phoenix
#22 Family Hotel in Phoenix
#38 Business Hotel in Phoenix

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