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Homewood Suites by Hilton Phoenix - Biltmore

#36 of 175 Hotels in Phoenix
Certificate of Excellence
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2001 E. Highland Avenue, Phoenix, AZ 85016
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Homewood Suites by Hilton Phoenix - Biltmore
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Homewood Suites by Hilton Phoenix - Biltmore
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299 reviews from our community

Traveler rating
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Anchorage, Alaska
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here about 10 days for surgery and recovery. Rooms are a very nice design. Good use of space and very comfortable. Kitchen fully appointed. Nice BBQ area. Lobby and breakfast area very nicely appointed. Breakfast and meal service at night (appetizers) are way above the competition. Very convenient to stores with all you need. Staff are extremely accommodating, exceptional... More 

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san francisco
Top Contributor
93 reviews 93 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a week. The rooms are very nice; kitchenette, living area, bedroom and bath. There is a nice complimentary breakfast and complimentary wifi for Hhonors members. The wifi worked well for normal email and web-surfing. I didn't do anything taxing on the internet. The breakfast had hot and cold options. The egg dishes were generally good except... More 

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Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

Thank you for sharing your thoughts after your recent stay with us. I hope on a future stay you will be able to enjoy our Complimentary Evening Social that is offered in addition to the breakfast. More 

Las Vegas, NV
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a Hotel with a Great Location and Staff. Liz at the Front Desk was very Friendly and Helpful at Check In and gave me some great advice on a Taxi Service. The Room was Very Clean and the Housekeepers on the Floor were very Friendly each morning. The Breakfast and Managers Reception Food was very good. I will... More 

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Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

Thank you for sharing your experience after your recent stay. We strive to provide every guest with friendly service and a clean room so that you can "Be at Home" when you stay with us. I hope we will see you again soon! More 

Tucson, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is a comfortable place to stay. Clean,great location, great breakfast buffet with different choices of food. Eggs, bacon, pastries, yogurts, cereals, waffles. Comfortable beds. Good value. We are repeat visitors. We will return here when we come to Phoenix.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

Thank you for taking the time to share a review after your recent stay with us. I am pleased you were able to enjoy our amenities and I hope we will see you again soon! More 

Milford, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel and it's staff are phenomenal!! Our family had a wonderful experience and stayed there for 2 weeks due to the adoption of our daughter. At another hotel this may have been a more trying time but the staff and the environment at this Hotel made our experience far more better and comfortable than we could have imagined!! Thank... More 

Review collected in partnership with Homewood Suites by Hilton

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Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

Congratulations again on your new family member! I am happy we were able to provide you with comfortable and friendly accommodations for the big event! More 

Washington, DC, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Living room, kitchen, bedroom and bath. Neat, clean, modern furnishings. Home away from home. Much better compared to a hotel room offering only one room with a bed. Complimentary breakfast provided plenty of food, and hotel offers free coffee all day. I didn't have a chance to take part in the evening happy hour. Staff was very helpful. Nice hotel.

Review collected in partnership with Homewood Suites by Hilton

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Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

We always love to hear that our guests felt like they were at home when staying with us. I am pleased you were able to enjoy all the amenities that our Homewood has to offer! More 

Birmingham AL, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

We were business travelers, and had constant problems with the internet, which did not work. They have an "enhanced" internet connection which they charge you for, even though they advertise free internet. So be prepared to be up-charged for internet. Forget cooking in the kitchen--there are no bowls and no supplies. The fridge door swings one quarter inch off the... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

Thank you for your review. We greatly appreciate your feedback as we always strive to provide every guest with a comfortable and enjoyable stay. We’re very sorry for negative experience at our hotel and hope you will consider staying with us on a future trip. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Traveled to Phoenix to meet our new grandson and visiting with family and the granddaughters stayed a night with us. Fun day in the pool and lots of options for everyone for breakfast. Friendly & helpful staff made the stay really easy.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

Congratulations on your new Grandson! I am pleased you were able to join us for such a happy trip. I hope we will see you and the family on future stays! More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

Really enjoying our stay! Our suite is very spacious and modern! We were welcomed with open arms by Andrew and the front desk staff! Also Amerique and Janae were very friendly and helpful! Definitely will book this hotel again! Feel like we are V.I.P.

Was this review helpful? Yes
Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

I am pleased our staff were friendly and helpful. We always enjoy when our guests are able to "Be at Home" when visiting us. We look forward to seeing you again! More 

Bristol, United Kingdom
1 review
4 of 5 stars Reviewed 5 weeks ago

Great little value hotel, I was rather concerned with some of the reviews I'd read before travelling. However I expereinced a well run hotel, with friendly very helpful staff, the rooms were very comfortable and clean, the decoration was a little drab, brown and beige everywhere but that didnt spoil the stay. We initally had a room by the highway... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

Thank you for sharing your experience after your stay with us. I am pleased to announce that we are in the initial stages of planning our Homewood "Take Flight" renovation. We look forward to seeing you again! More 

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