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All 174 Phoenix hotels

Homewood Suites by Hilton Phoenix - Biltmore

3.0 of 5 Hotel   |   2001 E. Highland Avenue, Phoenix, AZ 85016 (Camelback East)
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Ranked #35 of 174 Hotels in Phoenix
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Keith B La Quinta, United States
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237 reviews from our community

Traveler rating
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    78
    29
    13
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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La Quinta, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was good, clean and the breakfast was fantastic. We've stayed here before and will stay again. We go to Phoenix every November for the NASCAR races and have found this hotel to be our first choice. Staff was very helpful. You can walk to multiple restaurants, stores, etc. from this location.

Review collected in partnership with Homewood Suites by Hilton

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Redlands, California
Top Contributor
185 reviews 185 reviews
24 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed in several other Homewood Suites locations in California and Washington and so picked this one based on my other great experiences. I am sad to say that I was disappointed in this location. On the positive side: we felt safe, the rental car was not stolen or vandalized in the parking area during our stay, it was... More

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1 review
4 of 5 stars Reviewed 2 weeks ago

This was a comfortable room with large suites. The exercise room was limited to a treadmill and an eliptible, would have liked to see a bike at least. Breakfast was hot eggs and Mexican fare, such as breakfast burritos and beans. Staff was courteous.

Review collected in partnership with Homewood Suites by Hilton

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Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel has a great staff, great location and good value with the breakfast and evening reception. The suites were a plus. It felt like home away from home. Great job! All staff members were courteous and friendly and helped me out with any questions I had. They went above and beyond.

Review collected in partnership with Homewood Suites by Hilton

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2 reviews
2 of 5 stars Reviewed 4 weeks ago

Needs renovation-uncomfortable beds. Housekeeping do poor job. Managed by Hilton and its unfortunate that despite charging so much they do not invest any money in a hotel that desperately needs one. Sad!!!

Review collected in partnership with Homewood Suites by Hilton

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Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

Thank you for staying here at our property. We apologize for your experience, we reworking on improving the amenities in our guest suites. I welcome any additional comments or suggestions you would like to share. More

Los Angeles, United States
1 review
2 of 5 stars Reviewed October 22, 2014

I visited Homewood Suites in Phoenix several years ago and was happy with my stay, but I was very disappointed this time. The suites have not been maintained since my last visit. Paint peeling from doors and walls. Carpet ripped. Dirty sofa. Old and warn out kitchen appliances. Also not well cleaned, there was popcorn on our floor when we... More

Review collected in partnership with Homewood Suites by Hilton

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Carlie D, General Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

Thank you for taking the time to write a review about your recent stay with us at our hotel. We appreciate your feedback and apologize for the condition of your guest suite We hope to have another opportunity to serve you if your travels bring you back to the area. More

Phoenix, United States
1 review
5 of 5 stars Reviewed October 22, 2014

We were only here one night, but would have loved to stay longer. Staff was attentive and friendly, the room was quiet and attractive and almost as large as our cottage. Breakfast was quite ample with scrambled egg burritos, bacon and tater tots, plus all the fruit, breads, cereal, etc., one could wish for.

Review collected in partnership with Homewood Suites by Hilton

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McKinney, Texas
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 16, 2014

The staff at the Hotel were very nice and went out of their way to be helpful. The room was clean and spacious. I really enjoy having the small kitchen and the suite layout. The breakfast was good and it was nice having the weekday evening food options for grabbing a quick bite. The fitness center is very small but... More

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2 reviews
3 of 5 stars Reviewed October 10, 2014

The staff were nice but the rooms are not well maintained. Pool is small and was dirty for most of the time we were there. No spa. Hotel is in a nice location. However in the room the book notes that you can use the LA fitness next door for free. Get to desk to get pass and told no... More

Review collected in partnership with Homewood Suites by Hilton

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Benjamin T, Guest Relations Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take our commitment to our Suite Assurance Guarantee very seriously. Thank you for your feedback and we hope... More

Tucson, Arizona
1 review
5 of 5 stars Reviewed October 7, 2014

My husband and I recently stayed there with our two children and his mother. We got two rooms and both were very clean and well stocked. Staff was more than accommodating and the breakfast was great and much better than most other hotels "continental' breakfast. We were staying there when a massive rainstorm came through and flooded streets and blew... More

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Benjamin T, Guest Relations Manager at Homewood Suites by Hilton Phoenix - Biltmore, responded to this review

Thank you for such a great review, we are so glad that you enjoyed your stay! We do try and minimize any inconvenience to our customers during our Monsoon Season. We look forward to welcoming you back on your next trip! Thank you, Benjamin Taylor Guest Services Manager More

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Additional Information about Homewood Suites by Hilton Phoenix - Biltmore

Address: 2001 E. Highland Avenue, Phoenix, AZ 85016
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Phoenix - Biltmore 3*
Number of rooms: 124
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Also Known As:
Homewood Suites By Hilton Phoenix - Biltmore Hotel Phoenix
Homewood Suites Phoenix Biltmore
Homewood Phoenix
Hilton Phoenix
Phoenix Hilton
Phoenix Homewood Suites

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