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All 174 Phoenix hotels

Quality Inn & Suites at Metro Center

2.5 of 5 Hotel   |   9455 North Black Canyon Highway, Phoenix, AZ 85021 (Formerly Mainstay Suites Metro Center) (North Mountain)
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Ranked #129 of 174 Hotels in Phoenix
A recent review
3 of 5 stars Reviewed June 17, 2014
Kasey J Round Rock, Texas
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59 reviews from our community

Traveler rating
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    6
    11
    9
    19
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10
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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williams az
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Busy weekend in Phoenix so rooms were hard to find! Checking in the price had changed when questioned it we were told that was the best rate do to the hotel was booked! Went to our room and bed was stripped and one one bed (a full) for three of us. The lady kept saying there was a pull out... More

Was this review helpful? Yes 1
Phoenix, Arizona
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 16, 2014

We needed a place to stay while our house was on the market/waiting for buyer inspections to complete - mainly because we have two big dogs that shed a TON and tend to bark at strangers - not at all helpful when trying to sell a house! Luckily we have a buyer and are moving forward. It's in a semi-shady... More

Was this review helpful? Yes 1
Aurora, Oregon
1 review
1 of 5 stars Reviewed July 12, 2014 via mobile

The rooms were so bad there were roaches every ware there was bugs in every room me and my team rented about 5 rooms one of my team mates had to move rooms 3 times because of bugs the carpets were all roped and there were stains and rips all over the box springs there was even used q tips... More

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Round Rock, Texas
2 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 17, 2014

I was in town for a conference, and procrastinated on getting a room until the last minute...essentially, I was stuck here! It was pretty far from the convention center. It was a nice-sized room, but it was basic. I didnt have a trash can the whole time, and the AC was LOUD. Overall, it was about average because of the... More

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New Castle, Delaware
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 21, 2014

Let me start off by saying I don't normally write reviews, nor complain about hotels. But when I got into Phoenix after a long day of flying, I was not happy to walk into a hotel room that was not remotely clean. The tub base had dirty footprints all over it. The bathroom floor & sink area had someone's hair... More

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 21, 2014

The property itself was just ok, a little worn in most areas but was expected. I do believe the room was a good value considering the studio setup. Finding the place was a total headache. The booking website I used had a ton of incorrect information - different hotel name, so it was frustrating to find the property. The check-in... More

Was this review helpful? Yes 2
Voorhees, New Jersey
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 18, 2014

Property is now Quality Inn & Suites. Booked this last minute for a visit for Spring Training. Value was good, location was excellent. Breakfast was ok, could've been better. Room was clean but it (and the building overall) looks like it could use a good renovation. Staff was very helpful here and made a great impression. Overall it served my... More

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Las Vegas, Nevada
Top Contributor
110 reviews 110 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed February 16, 2014

By the name, you would think this would be a good hotel to stay at. First of all, it was dirty waling in the lobby. Our room was dirty, and we found a ladies fingernail on the carpet, which was stained. In the kitchen dishes were cracked and the coffee cup was dirty. The room was adequate, but we were... More

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Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2013

This hotel exceeded my expectations in everyway. I made my reservations online and selected the wrong date. When I arrived the front desk associate gave me assurance that I would still be taken care of. She was able to switch my dates with no hassle. She was very friendly and professional. My room was very clean and tidy. The bed... More

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Prescott Valley, Arizona
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 25, 2013 via mobile

I found this gem to be quiet, nice mattress, has a kitchenette with a microwave, full size refrigerator, 2 burner stove, dishwasher and dishes for 2 people. The room was clean and spacious. Shower was great as well. For the price I paid I believe I got a good value. The only downfall I had was with housekeeping. One day... More

Was this review helpful? Yes 1
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Additional Information about Quality Inn & Suites at Metro Center

Address: 9455 North Black Canyon Highway, Phoenix, AZ 85021 (Formerly Mainstay Suites Metro Center)
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites at Metro Center 2.5*
Number of rooms: 86
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Also Known As:
Mainstay Suites Metro Hotel Phoenix
Mainstay Suites Phoenix
Mainstay Phoenix

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