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All 174 Phoenix hotels

Quality Inn & Suites Downtown

2.5 of 5 Hotel   |   202 East McDowell Rd, Phoenix, AZ 85004 (Encanto)
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Ranked #94 of 174 Hotels in Phoenix
A recent review
3 of 5 stars reviewed 4 weeks ago
BloomingMisfit Bellevue, Nebraska
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49 reviews from our community

Traveler rating
    15
    11
    12
    5
    6
See reviews for
8
10
7
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bellevue, Nebraska
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was no outstanding stay. The elevator was a bit aged; staircases were spooky; the front area was smelly - as though a dog did his business somewhere and it was not totally cleaned up. One night I called for front desk without answer, and the internet was spotty. The room was of acceptable cleanness, although aged showed. On the... More

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ManagmentAZ229, General Manager at Quality Inn & Suites Downtown, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. More

1 review
4 of 5 stars Reviewed September 17, 2014 via mobile

This hotel wasn't the greatest but worked for what we needed. The breakfast was good with eggs, sausages and waffles, the shuttle was awesome and saved us some money and time getting around the city, the airport shuttle that took us to and from at no cost and the friendly service. Thanks to Juan and Rich for all your help... More

Was this review helpful? Yes
ManagmentAZ229, General Manager at Quality Inn & Suites Downtown, responded to this review

Dear Guest, We are happy to hear you enjoyed your recent stay with us and we thank you for taking the time to share your experience at our location with other travelers. We hope to see you back with us soon. Again, thank you. More

Paris, France
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 24, 2014

We stayed there for one night, The young lady at the front desk was very helpful. The air-conditioner in our room was out of order and we could change and have had a better room. New room was excellent! Complimentary breakfast is very good. Unfortunately, the pool is not clean especially all the chairs.

Was this review helpful? Yes 1
ManagmentAZ229, General Manager at Quality Inn & Suites Downtown, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay with us. We are happy to hear that our staff was able to accommodate your needs and enjoyed the upgrade. We hope to see you back soon. More

Pahrump, Nevada
Contributor
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 27, 2014

Stayed 2 nights. Within walking distance of the Phoenix Art Museum and the Heard Museum. Lots of places to eat in the area, also close to the light rail station ($2.00 for all day ride). Staff at front desk was wonderful, especially Mr. Richard Hayden, so helpful and suggested great things to do and see in the area.

Was this review helpful? Yes 1
ManagmentAZ229, General Manager at Quality Inn & Suites Downtown, responded to this review

We appreciate the time taken to share your experience of your recent stay with us. We are glad to hear your enjoyed your stay and our convenient location. Again thank you and we are looking forward to seeing you in the near future. More

Columbus, Ohio
1 review
1 of 5 stars Reviewed May 20, 2014 via mobile

We booked this hotel through choice hotels as we are preferred members. Once we arrived we found out that half of the hotel is rented out as a "business center". Yes there were companies run out of the hotel rooms. The lobby is nice but don't be fooled. The hallways smelled like pot, there were questionable activities going on that... More

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ManagmentAZ229, General Manager at Quality Inn & Suites Downtown, responded to this review

Thank you for taking the time to share the experience of your short stay with us. We apologize for falling short of your expectations. Fortunately the not so nice front desk girl was able to refund you the money that same instant as she is not authorized to do that. But we are glad that was able to save you... More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 17, 2014

We selected this hotel because of the close location to the Banner Rehab facility'. The breakfast was adequate, rooms small, but clean. Staff was helpful. On the other side, the pool was not clean, and it was difficult to get to get cold water, (the machine was out of water) and there is no refrigerator. We will stay here again... More

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San Diego, California
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 10, 2014

I selected this hotel because the two closest/nicer hotels near my seminar were fully booked. I had low expectations of the hotel, which turned out to be accurate. Pros: Friendly, helpful staff. Quick check-in and check-out. Courtesy shuttle from the airport and courtesy local shuttle 7-5 each day allowed me to save money on taxis. Free breakfast (eggs, bagels, yogurt,... More

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 31, 2014

You are not staying at the Ritz...but for the price and location. This little gem does the job just fine. The staff are friendly and responsive. The lobby is dated...but the rooms are clean! It worked well for my son and I during our Spring Training trip. Close to downtown Scottsdale to not be in the rush hour traffic. The... More

Was this review helpful? Yes 1
reno, nevada
Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 4, 2014

Each year we stay at the Quality Inn Downtown for the weekend of the Indian Market at the Heard Museum. Its location is very convenient for access to the museum (within walking distance via a very pleasant old neighborhood--Alvarado) and also to the Phoenix Art Museum, the light rail and the airport. The facilities and the breakfast are adequate. Quiet,... More

Was this review helpful? Yes 3
Pickerington, Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 15, 2014

Business trips mean I don't need a lot of amenity - a clean room and secure environment. My four night visit just met those needs. Barely. Room was clean. Hallways were quiet. No road noise. Great location 1/2 block from light rail line. Great way to get around in Downtown. Conference hotel was $200/night, but I paid $80 ( with... More

Was this review helpful? Yes 1
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Additional Information about Quality Inn & Suites Downtown

Address: 202 East McDowell Rd, Phoenix, AZ 85004
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Encanto
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Downtown 2.5*
Number of rooms: 48
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Also Known As:
Quality Inn And Suites Downtown
Quality Inn & Suites Downtown Hotel Phoenix
Quality Inn Downtown
Quality Inn Phoenix
Phoenix Quality Inn

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