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All 176 Phoenix hotels

Quality Inn & Suites Downtown

2.5 of 5 Hotel   |   202 East McDowell Rd, Phoenix, AZ 85004 (Encanto)
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Quality Inn & Suites Downtown
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Ranked #95 of 176 hotels in Phoenix
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45 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We selected this hotel because of the close location to the Banner Rehab facility'. The breakfast was adequate, rooms small, but clean. Staff was helpful. On the other side, the pool was not clean, and it was difficult to get to get cold water, (the machine was out of water) and there is no refrigerator. We will stay here again... More

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San Diego, California
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

I selected this hotel because the two closest/nicer hotels near my seminar were fully booked. I had low expectations of the hotel, which turned out to be accurate. Pros: Friendly, helpful staff. Quick check-in and check-out. Courtesy shuttle from the airport and courtesy local shuttle 7-5 each day allowed me to save money on taxis. Free breakfast (eggs, bagels, yogurt,... More

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Senior Contributor
23 reviews 23 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

You are not staying at the Ritz...but for the price and location. This little gem does the job just fine. The staff are friendly and responsive. The lobby is dated...but the rooms are clean! It worked well for my son and I during our Spring Training trip. Close to downtown Scottsdale to not be in the rush hour traffic. The... More

Was this review helpful? Yes 1
reno, nevada
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 4, 2014

Each year we stay at the Quality Inn Downtown for the weekend of the Indian Market at the Heard Museum. Its location is very convenient for access to the museum (within walking distance via a very pleasant old neighborhood--Alvarado) and also to the Phoenix Art Museum, the light rail and the airport. The facilities and the breakfast are adequate. Quiet,... More

Was this review helpful? Yes 3
Pickerington, Ohio
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 15, 2014

Business trips mean I don't need a lot of amenity - a clean room and secure environment. My four night visit just met those needs. Barely. Room was clean. Hallways were quiet. No road noise. Great location 1/2 block from light rail line. Great way to get around in Downtown. Conference hotel was $200/night, but I paid $80 ( with... More

Was this review helpful? Yes 1
Sedona, AZ
Top Contributor
64 reviews 64 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 11, 2014

This hotel is an average place, all things considered. It has a free continental breakfast included, and the room prices are right for the budget conscious. There is no restaurant in the building. The main reason I chose this hotel is that it gives a good "hospital" discount for relatives of those undergoing medical treatment in the nearby (0.8 mi)... More

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 16, 2013

I was very disappointed with my stay. Bad customer service, dirty room, smelly hallways and broken toilet. I was traveling with a group and had requested adjoining rooms. When we checked in we were told "I didn't put the rooms near each other. No big deal right?" She was able to find two rooms together but was very rude about... More

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed November 11, 2013 via mobile

I picked this hotel as it was listed on a local hospital website . I have never been treated so poorly. I found blood and feces on thd toliet. The only plug to use in the bathroom was burnt. The iron didn't work. The pool was gross the Jacuzzi broke. And the manager called me a lier. The front desk... More

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Oro Valley, Arizona
Senior Contributor
29 reviews 29 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 13, 2013

Chose this hotel for the airport shuttle, and I freq stay at Choice Hotels, cuz I know what I'm going to get. Bookended a vacation. The beds were clean and comfortable, but the TV and armoire frightfully outdated and the TV would not stay inside the cabinet unless you closed both doors. If not, it extended out a couple of... More

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Cameron Park, California
13 reviews 13 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 11, 2013

We needed a short term stay near the hospital and choose this hotel because of it's proximity. We weren't expecting much and got about what we expected. When we first arrived, I was ready to leave because if the room was in similar condition to the outside and surrounding area, we didn't want to stay there. We reserved a one-... More

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Additional Information about Quality Inn & Suites Downtown

Also Known As:
Quality Inn And Suites Downtown
Quality Inn & Suites Downtown Hotel Phoenix
Quality Inn & Suites Downtown Hotel
Quality Inn Downtown
Quality Inn Phoenix
Phoenix Quality Inn
Address: 202 East McDowell Rd, Phoenix, AZ 85004
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Encanto
Business Center with Internet Access Free Breakfast Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #95 of 176 hotels in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Downtown 2.5*
Official Description (provided by the hotel):
Property is located in downtown Phoenix, within walking distance to many museums, restaurants and Phoenix Convention Center. All rooms include: in-room coffee, hairdryer, 25-inch TV, voicemail, and dataport access. Convention Center, and area hospitals. Property offers 2-room suites including kitchenette. Enjoy the large courtyard including pool and spa with barbecue grill available. ... more   less 
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