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Holiday Inn Express Chandler - Phoenix

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15221 S 50th St, Phoenix, AZ 85044
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Holiday Inn Express Chandler - Phoenix
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Holiday Inn Express Chandler - Phoenix
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155 Reviews from our TripAdvisor Community

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    55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Chandler - Phoenix
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2 reviews
1 of 5 stars Reviewed March 7, 2015

We entered the room to a stale smell, the bath tub constantly drips, the fire alarm went off when the heater was turned on, there was trash in the trash cans from the previous visitor and the worst was after returning from a day of Spring Training we asked for fresh towels and wash cloths (we were told there were... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear Christy W, Thank you for taking the time to review our property. Our hotel is very proud of its level of service, cleanliness and quality of product. It seems that we were not able to execute an exemplary hotel stay experience due to the dripping bath tub, fire alarm incident, poor housekeeping and front office services, and lack of... More 

San Antonio, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 28, 2015

The staff are very friendly and the bed is extremely comfortable. Very good location if you need to stay on the south side of Phoenix. A great view of the mountains with good food and shopping close by. There was not a lot of attention to detail in keeping the property clean of trash. The rooms were clean and beds... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear Matt M, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the friendly service, comfortable rooms, good breakfast option and location of the hotel. It is regrettable that you were let down by the... More 

West Fargo, North Dakota
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 27, 2015

We stayed here for our entire 12 day stay in AZ. It is very close to I-10 and so was great for touring south of the city and also perfect for the Wild Horse Pass Dragstrip and Casino. Very nearby is a nearly new outlet mall. The hotel is right off of Chandler and 50th with a Cracker Barrel restaurant... More 

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Naantali, Finland
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed February 23, 2015

This is hotel, which is good for shopping people. It is located very near from Phoenix Outlets. If you want to visit in Phoenix downtown, it is not right place. We are driving from LA to Florida, and we want to stop the Outles, so it is fine for us. Hotel also served continental breakfast, which was typical, no gourmet-style,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear Hapaa, We appreciate you sharing your thoughts with regards to your stay at our hotel. We work very hard to ensure our facilities and guest comfort are superior and it is nice to read that the rooms and our location to the outlet mall is well to your liking. Your patronage and support to the hotel is very important... More 

Orcutt, California, United States
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 3, 2015

We were very pleased with this hotel. It was close to where we needed to be and the room was clean and comfortable. The staff at check in was super friendly and made us feel very welcome. Although we didn't use the pool, it was soothing listening to the small waterfall in the pool. We didn't have the breakfast, but... More 

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Home, Kansas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 2, 2015

We just came back from Mesa-Phoenix area, here to watch the Phoenix Open. The bar was great with craft beers and a friendly server, the outside pool, hot tub area also had a seating area and the portable fire pit was lit for a great evening. The staff is extremely friendly and accommodating. The rooms were spacious and the property... More 

Was this review helpful? Yes 1
A TripAdvisor Member
3 of 5 stars Reviewed December 29, 2014

Staff was very friendly and professional. Beds were hard and lumpy and room needed some care. Soiled chair, loud heater/ac and shower faucet falling apart. Otherwise room was clean. Breakfast was pretty good for quick start and they did a good job keeping it stocked. There was also some interstate noise. Didnt like the $10 per night charge for third... More 

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Los Angeles, California
Level Contributor
336 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed December 18, 2014

I booked this property on Hotwire and saved about 50% off the hotel's normal rates which was a steal. However, I would not have minded paying for the regular rate as everything was great. The location is very convenient as its right off the I-10 so you really don't have to do a lot of driving to find the place.... More 

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Riverside, CA
Level Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 stars Reviewed December 16, 2014

We booked the hotel using an online discount site. Our room was a bit larger than most HIEs in which we have stayed. The room, bedding, and bathroom were very clean and comfortable. The breakfast area was very busy yet the staff kept it well stocked with fresh warm items. The only drawback we found was that the parking area... More 

Was this review helpful? Yes 1
VAIL
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 2, 2014

Check in was a breeze, Misha, was very helpful and made sure our group of three rooms were all together.We threw her a curve ball and stayed two nights instead of one, we told her up front and were checked in quickly. The free breakfast was better than others I have had. Many different choices, loved the automated pancake maker.... More 

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