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Holiday Inn Express Chandler - Phoenix

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15221 S 50th St, Phoenix, AZ 85044
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Holiday Inn Express Chandler - Phoenix
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Holiday Inn Express Chandler - Phoenix
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150 reviews from our community

Traveler rating
    68
    53
    21
    5
    3
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35
25
11
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Chandler - Phoenix
See the most recent reviews
Home, Kansas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 2, 2015

We just came back from Mesa-Phoenix area, here to watch the Phoenix Open. The bar was great with craft beers and a friendly server, the outside pool, hot tub area also had a seating area and the portable fire pit was lit for a great evening. The staff is extremely friendly and accommodating. The rooms were spacious and the property... More 

Was this review helpful? Yes 1
A TripAdvisor Member
3 of 5 stars Reviewed December 29, 2014

Staff was very friendly and professional. Beds were hard and lumpy and room needed some care. Soiled chair, loud heater/ac and shower faucet falling apart. Otherwise room was clean. Breakfast was pretty good for quick start and they did a good job keeping it stocked. There was also some interstate noise. Didnt like the $10 per night charge for third... More 

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Los Angeles, California
Top Contributor
330 reviews 330 reviews
30 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed December 18, 2014

I booked this property on Hotwire and saved about 50% off the hotel's normal rates which was a steal. However, I would not have minded paying for the regular rate as everything was great. The location is very convenient as its right off the I-10 so you really don't have to do a lot of driving to find the place.... More 

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Riverside, CA
Top Contributor
97 reviews 97 reviews
22 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed December 16, 2014

We booked the hotel using an online discount site. Our room was a bit larger than most HIEs in which we have stayed. The room, bedding, and bathroom were very clean and comfortable. The breakfast area was very busy yet the staff kept it well stocked with fresh warm items. The only drawback we found was that the parking area... More 

Was this review helpful? Yes 1
VAIL
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 2, 2014

Check in was a breeze, Misha, was very helpful and made sure our group of three rooms were all together.We threw her a curve ball and stayed two nights instead of one, we told her up front and were checked in quickly. The free breakfast was better than others I have had. Many different choices, loved the automated pancake maker.... More 

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Oakland
1 review
5 of 5 stars Reviewed October 29, 2014

This a wonderful place to stay everyone makes you feel welcome and take the time to be of service.Maria Ozuna from housekeeping stays on top of staff to make sure the rooms are clean and comfortable. Maria Teresa is a wonderful hostess in the breakfast area, she keeps her full attention to everyone needs during breakfast and keeps the areas... More 

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Hartland, Wisconsin
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed August 6, 2014

When in Phoenix, especially in July, one expects to use the pool and sitting area. The pool was a bad lab experiment and umbrellas didnt work!! Only stayed 2 out of 7 days!!! We were very unhappy with the experience.

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IHGCare, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear 1dede, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

Germantown, Tennessee
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2014

We stayed one night at this hotel with our grandson on a trip we were making through the southwest. The front desk clerk was nice enough but not very engaging with us like other Holiday Inn Expresses I have stayed in. The room was nice, clean and well decorated. We ate at the Mellow Mushroom that was nearby and took... More 

Was this review helpful? Yes 1
Ollie S, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for sharing your review. I have shared your comments regarding our customer service level. Our staff have been reminded of their responsiblities and duties toward our guests, and of the need to maintain our usual high standards at all times. We look forward to welcoming you back in the near future. With best regards Ollie Smith General Manager More 

West Chester, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 11, 2014

HI EX Ahwatukee is located right off I-10, very convenient to restaurants, shopping centers, etc. Not much of a view on the interstate side, but not noisy either. Friendly staff, good breakfast with both hot and cold options. Pool was nice yet rarely saw anyone using it. Gym was well-equipped. Rooms were clean! TV channel options were a bit limited.... More 

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Ollie S, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

We are happy you enjoyed your stay with us. Thank you for your kind comments and we look forward to having the opportunity to welcome you back to the hotel in the near future. Sincerely, Ollie Smith General Manager More 

phoenix
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 27, 2014

Have stayed here a few times. Right on the freeway but pretty much quiet. Walking distance to a few restaurants and convenience store. A very good location for nice restaurants if you drive 1-2 miles. A small pool but pretty much blocked from the wind. Clean rooms and will stay here again.

Was this review helpful? Yes
Ollie S, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for sharing your review. Your positive review is important to us as we strive to provide a unique and memorable experience to all of our guests. We hope to see you very soon again! Sincerely, Ollie Smith General Manager More 

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