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All 176 Phoenix hotels

Holiday Inn Express Chandler - Phoenix

2.5 of 5 Hotel   |   15221 S 50th St, Phoenix, AZ 85044
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Holiday Inn Express Chandler - Phoenix
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84%
Ranked #24 of 176 hotels in Phoenix
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 weeks ago
emdpetey Shelton, Connecticut
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123 people have reviewed this hotel

Traveler rating
    62
    40
    15
    5
    1
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24
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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MIchigan
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We recently booked this hotel for several nights due to good reviews here. We planned accordingly with bringing cash in order to avoid the hold they put on debit cards for the stay. Well lo and behold when I said I would pay cash upfront, the manager informed us I would still have to put that same amount (600.00) on... More

Was this review helpful? Yes 1
Ollie S, Front Office Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear valued guest, Thank you for your seemingly informative response. We are sorry to hear that you were disappointed with our policy and proceudres. As discussed, our hotel cannot accept cash alone at checkin, we must have a card present. We attempted as best we could to explain that we are able to hold the total amount of your stay... More

Shelton, Connecticut
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Here for a few nights to attend spring training baseball. Hotel is easy to find right off the exit although if you get the highway side of the building you may have trouble sleeping with all the noise. Room was clean and comfortable. The complimentary breakfast was your normal HIE items and very well stocked. The gym was located on... More

Was this review helpful? Yes
Ollie S, Front Office Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your kind comments regarding your recent stay with. I am pleased to know that you enjoyed your stay here! Breakfast, the outdoor heated pool and spa, and the fitness center are some of the amenities, I must say, our guests have come to love! I appreciate all your comments and would like to assure you that action... More

Concho, Arizona
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 4, 2014

Roomed appeared to be clean and well maintained. Pool area, not so much. The spa was fairly warm, not really hot; it was not very clean; the jets were not working - we were told they had to run through the cycle before they came on...it was the regular turn on the jets knob - there was no "cycle". Worst... More

Was this review helpful? Yes
Ollie S, Front Office Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for sharing your experience after your recent stay with us. I am very sorry that the spa area was deemed sub par according to your standards. This is certainly not the normal level of service we strive to provide our valued guests. We pride ourselves in having great amenities to further asset the quality of our hotel and... More

McDonough, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 18, 2014 via mobile

Just south of downtown Chandler with easy access to main roads. Phoenix and surrounding areas close by. Hotel was extremely well maintained. Polite staff were always greeting customers with a smile. Breakfast available, reasonably priced.

Was this review helpful? Yes
Ollie S, Front Office Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

WOW!! Thank you for your kind comments regarding your recent stay with us! We surely appreciate the time you took to share your experiences in Phoenix. I'm glad our location our staff and all were accomodating to your needs. We will look forward to seeing you again and cannot wait to greet you with a warm welcome! More

Lincoln, California
1 review
3 of 5 stars Reviewed February 13, 2014

Checked in and as usual, checked condition of linens. My wife does not like stained or holey linens. Sheet had a small stain and housekeeping was contacted. They showed up right away, but while changing the sheets, another unknown red stain was discovered on the fitted sheet. When that was removed, the mattress had a small stain on it and... More

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Ollie S, Front Office Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for expressing the details of your recent stay at our hotel. We welcome all feedback as it encourages a higher standard of service. We apologize for the disturbance during your stay and we hope that all we did as guest service represntatives, in order to accomodate your needs further, was justifiable. Please rest assured that your experience is... More

New Brunswick, New Jersey, USA
Senior Contributor
21 reviews 21 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 11, 2014 credit card Amex Card Member Review

We stayed there this Jan when visiting family. The staff was very accommodating and friendly. They helped up out and were able to have us stay with them for an extra night when our flight home was cancelled. We had two complaints. There is a poor wireless internet connection in our room. We usually stay at bigger places. The room... More

Was this review helpful? Yes
Ollie S, Front Office Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Good Afernoon, Thank you for your comments regarding your recent stay with us. We are more than happy to hear that our staff was able to meet your standards of excellent customer service! Additionally, we have reviewed the areas of our hotel that you felt were not met by your standards and are doing all that we can to address... More

Laguna Beach, California
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2014

Hix located just off I-10. Room was a small suite even though not upgraded. WiFi excellent scored 6.7 on Hotelwifitest app, (that's really good.) Parking lot was a little dark and there were no cameras watching the parking area so I was reluctant to leave anything valuable. Interior was super clean and the front desk was well prepared for my... More

Was this review helpful? Yes 1
Ollie S, Front Office Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for sharing your review! I am happy you enjoyed your stay and the amenities at the hotel. Many companies who choose our hotel, along with their employees, agree that we are a great location for business travel. We certainly appreciate your comments and have taken the necessary action to improve all aspects of our hotel on the basis... More

Plano, Texas
1 review
5 of 5 stars Reviewed February 3, 2014

My team and I (33 people total) traveled to Phoenix for a business trip back in November. Without the help of Leslee Kies, this trip could have been a disaster to coordinate. Leslee was always available to help us out and was very accommodating to our constantly fluctuating schedule. The staff was awesome and always had a good attitude which... More

Was this review helpful? Yes
Ollie S, Front Office Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your kind comments following your recent stay at Holiday Inn Express. Your regards concerning our hotel and staff are very much appreciated and will be passed on to all concerned, especially Leslee! We look forward to having the opportunity to welcome you back to the hotel in the near future. More

Top Contributor
72 reviews 72 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 25, 2014 via mobile

Stayed here 3 nights last weekend. We were a large group. The rooms were very decent although the sheets & towels were not top quality. The hotel was hot & stuffy. The breakfast's were very good - lot's of variety. The cleaning staff did a great job. An added bonus was that we could bring our beverages to the lobby,... More

Was this review helpful? Yes
Ollie S, Front Office Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for sharing your recent stay experience with us. Your comments are very important to us as they give insight into how we are doing and what we can do to improve the quality of our hotel. I am sorry that the towels, sheets, and air conditioning were not up to par and have personally made mention of the... More

Senior Contributor
49 reviews 49 reviews
46 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed January 17, 2014

We stayed here 5 nights. It was easy to find from the airport - Chandler Blvd. Exit and although it was close to I-10, we did not hear any traffic noise. We used our Entertainment Card and got a rate of $93.80 a night. We had a room with 2 queen beds. The room was clean and comfortable, lighting was... More

Was this review helpful? Yes 1
Ollie S, Front Office Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for sharing your experiences in regards to your recent stay with us! We are happy that you enjoyed your stay with us. Your kind comments mean a lot to us, are very important, and will be passed on to all concerned. I would look forward to personally welcome you back upon your next stay. More

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Additional Information about Holiday Inn Express Chandler - Phoenix

Also Known As:
Holiday Inn Express Chandler - Phoenix Hotel
Holiday Inn Express Chandler - Phoenix Hotel Phoenix
Holiday Inn Phoenix
Phoenix Holiday Inn
Holiday Inn Express Chandler
Address: 15221 S 50th St, Phoenix, AZ 85044
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Phoenix
#28 Family Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Chandler - Phoenix 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Phoenix-Chandler just off Interstate 10 and Chandler Boulevard. We are located in a suburban area close to Intel, ADP, Honeywell and Global Crossing. Enjoy wireless Internet access in all areas of the hotel, included in your rate. We have brand new 32 inch flat panel HD TV's. Our complimentary breakfast buffet offers hot items including a pancake machine, sausage gravy & biscuits, bacon, scrambled eggs or cheese omelets & sausage patties, among other items such as bagels, muffins, yogurt, hard boiled eggs, fruits and many other items. Check your email or print boarding passes in our business center. Our meeting room accommodates up to 40 people classroom style. We offer a larger work desk in our guest rooms and two phones. Guests coming to our area for leisure activities will enjoy our outdoor heated pool with whirlpool, and guest laundry. Workout with confidence in our fitness room which features state-of-the-art equipment. Detailed area information is available at our front desk. Golfers, we have several great courses just a short distance from the hotel. Nearby fun spots include Rawhide Western Town, Gila River Casino, and shopping centers, such as the brand new "Phoenix Premium Outlets Mall", only 3 miles from our hotel. We are a short drive to Phoenix Sky Harbor Airport, ASU, Phoenix Zoo and hiking trails. Whether your visit to the Phoenix/Chandler area is for business or pleasure, you are just a few clicks away from experiencing the Holiday Inn Express Hotel & Suites Phoenix-Chandler. ... more   less 
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