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Holiday Inn Express Chandler - Phoenix

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15221 S 50th St, Phoenix, AZ 85044
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Holiday Inn Express Chandler - Phoenix
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158 Reviews from our TripAdvisor Community

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Traveler rating
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    56
    21
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40
26
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61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Allis, Wisconsin
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

loved the staff, they are professional. the cleaning staff was always maintaining the look of the building. great hot breakfast. loved the pool area. great atmosphere. the water was so warm! pool towels were always on hand

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Burbank
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Free Pancakes from 8-12pm! We got in late and what a blessing to have a fresh treat (with real butter too). The room was clean and the a/c was doing a great job in 114 heat. It would be nice if they replaced the faded desert paintings that make the halls look dated. Would stay again. Thanks Holiday Inn express.

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Lake Havasu City, Arizona
1 review
2 of 5 stars Reviewed 3 weeks ago

Poor room, smelled stale, carpet was absolutely filthy. Windows were very dirty. Will not stay there again. There are other hotels nearby to try. The pools was fine, the spa was way too hot. Not enough towels for the amount of people using the pool area.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear IrishTraveler3264, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the pool and breakfast. However, we’re sorry we fell below your expectation regarding the room and carpet condition as well as the window cleanliness. We will address these concerns. We take... More 

Nashville, Tennessee
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 2, 2015

Front desk staff was very helpful and friendly. The grounds are clean. Awesome pool. Rooms are a little small but very clean and comfortable. Free wifi and breakfast which was good. Close to shopping and restaurants. Would definitely recommend this hotel.

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Eric M, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your review. We are very happy you enjoyed your stay with us. Please come back and see us again soon! More 

Tucson, Arizona
Level Contributor
118 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed June 26, 2015

great value at government rate of $64+tax. pros given room on top floor away from freeway as requested; AC was on and room was cool upon entering; like business center where can print airline boarding pass and free internet and wifi; front desk pleasant and cooperative; water with ice container nice in hot phoenix; room adequate space; bed comfortable; reasonable... More 

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Eric M, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your review. We hard the A/c unit that was in your room serviced. We are very happy you had a great time at our hotel. More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 6, 2015

If we are able to, we usually stay at Holiday Inn Express because of the high standards; clean rooms, comfortable beds, new furniture, and nice property's to say the least. This hotel met slightly below the usual expected high mark because the hallways were hot and stuffy, the elevator smelt like vomit, and our bathroom didn't have an exhaust fan.... More 

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Eric M, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your feedback. I apologize that we did not meet your expectations. We hope you come back and see us again soon. More 

Bradenton, Florida
1 review
5 of 5 stars Reviewed June 2, 2015

My husband & I thought your Holiday Inn was awesome. We loved the breakfasts and we had a problem with the shower (room 127) and it was fixed almost immediately. We were there the week of May 20-27 for my granddaughters graduation....and my son uses these hotels all the time. We will do so from now on. My comment is... More 

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Eric M, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your feedback. You have a great idea about getting some medicine in our vending machines. We hope you come back and see us again. More 

Pasadena, California
1 review
5 of 5 stars Reviewed May 27, 2015

Our Stay at the Holiday Inn Express in Chandler, AZ was very pleasant and comfortable. The location is very accessible off the I-10 freeway with good parking. The check-in process was simple and the staff was very accommodating. An accessible room was requested. There was one available and it was very well equipped and comfortable. The included breakfast was a... More 

Was this review helpful? Yes
Eric M, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your positive feedback. We are very happy you enjoyed your stay and you found our staff very accommodating. We hope you come back and visit us again. More 

Tucson, Arizona
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 25, 2015

This hotel was comfortable, clean, and employees very friendly. The breakfast was varied and plentiful for a freebie. It was located conveniently for our stay. Ikea a couple of miles to the north and Bondurant driving school a couple of miles to the south. The room was quiet, not bothered by highway noise at all. Getting to the hotel is... More 

Was this review helpful? Yes 1
Eric M, Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

We appreciate you taking your time to write a review. We are glad you enjoyed your stay and found our hotel in a great area. we hope you come back and see us again. More 

Phoenix, Arizona
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 30, 2015

We stayed here for two weeks recently. The hotel itself is a bit older, but everything is clean and well cared for. The rooms we were in were very clean and smelled nice and fresh. The breakfast is above average, and all of the staff was very friendly. The only downside is that the internet was spotty at best. It... More 

Was this review helpful? Yes 1
Eric M, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your review. We are glad you enjoyed your stay. We are in the process of upgrading our internet. Please come back and see us soon. Eric Monsibais General Manager More 

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