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All 174 Phoenix hotels

Holiday Inn Express Chandler - Phoenix

2.5 of 5 Hotel   |   15221 S 50th St, Phoenix, AZ 85044
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Holiday Inn Express Chandler - Phoenix
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84%
Ranked #36 of 174 hotels in Phoenix
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Garry C Germantown, Tennessee
  • Reviews (132)
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132 people have reviewed this hotel

Traveler rating
    64
    45
    16
    5
    2
See reviews for
27
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58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Hartland, Wisconsin
1 review
1 of 5 stars Reviewed 2 weeks ago

When in Phoenix, especially in July, one expects to use the pool and sitting area. The pool was a bad lab experiment and umbrellas didnt work!! Only stayed 2 out of 7 days!!! We were very unhappy with the experience.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear 1dede, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Germantown, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed one night at this hotel with our grandson on a trip we were making through the southwest. The front desk clerk was nice enough but not very engaging with us like other Holiday Inn Expresses I have stayed in. The room was nice, clean and well decorated. We ate at the Mellow Mushroom that was nearby and took... More

Was this review helpful? Yes
Ollie S, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for sharing your review. I have shared your comments regarding our customer service level. Our staff have been reminded of their responsiblities and duties toward our guests, and of the need to maintain our usual high standards at all times. We look forward to welcoming you back in the near future. With best regards Ollie Smith General Manager More

West Chester, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 11, 2014

HI EX Ahwatukee is located right off I-10, very convenient to restaurants, shopping centers, etc. Not much of a view on the interstate side, but not noisy either. Friendly staff, good breakfast with both hot and cold options. Pool was nice yet rarely saw anyone using it. Gym was well-equipped. Rooms were clean! TV channel options were a bit limited.... More

Was this review helpful? Yes
Ollie S, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

We are happy you enjoyed your stay with us. Thank you for your kind comments and we look forward to having the opportunity to welcome you back to the hotel in the near future. Sincerely, Ollie Smith General Manager More

phoenix
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 27, 2014

Have stayed here a few times. Right on the freeway but pretty much quiet. Walking distance to a few restaurants and convenience store. A very good location for nice restaurants if you drive 1-2 miles. A small pool but pretty much blocked from the wind. Clean rooms and will stay here again.

Was this review helpful? Yes
Ollie S, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for sharing your review. Your positive review is important to us as we strive to provide a unique and memorable experience to all of our guests. We hope to see you very soon again! Sincerely, Ollie Smith General Manager More

Dallas, Texas
2 reviews
5 of 5 stars Reviewed June 3, 2014

As always, I was welcomed with style! As a frequent guest of Holiday Inn Express and platinum club member, I was automatically upgraded to a great suite. Always accomodating and making sure I had what I needed. Very friendly front desk staff, especially at night.

Was this review helpful? Yes
Ollie S, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for sharing your review. I am happy you enjoyed your stay and the services at the hotel. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Sincerely, Ollie Smith General Manager More

escondido
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed April 28, 2014

Meeting a friend for a girls weekend, the price was good. Room very nicely appointed for the price point, with 4 pillows on each bed and a flat screen tv. The room was clean and staff friendly. Breakfast was much nicer than the typical inexpensive motel with bacon and sausage, different kinds of eggs, toast and bagels as well as... More

Was this review helpful? Yes
Ollie S, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for the letter following your recent stay at the Holiday Inn Express Phoenix/Chandler. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. We look forward to having the opportunity to welcome you back to the hotel in the near future. More

London
Top Contributor
119 reviews 119 reviews
55 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed April 27, 2014

Clean, modern, close to the freeway, petrol stations and places to eat, this is a straightforward no frills hotel that's ideal for a road trip. Good value for money as well, so cannot complain! Just don't expect 4-star.

Was this review helpful? Yes
Ollie S, Front Office Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your letter following your recent stay at the Holiday Inn Express Phoenix/Chandler. Your kind comments regarding our hotel and staff are very much appreciated and will be on to all concerned. We look forward to having the opportunity to welcome you back to the hotel in the near future. More

Penang Island, Malaysia
Contributor
17 reviews 17 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 20, 2014

I had been to this hotel before and it's good to be back when in business trip. The most recent week, i had a feeling that the quality i received were familiar. most of the time the front desk staff are very nice. one particular worth mention, Ms Michelle has exceptional memory that can remember i am a returned guest... More

Was this review helpful? Yes
Ollie S, Front Office Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your comments regarding your recent stay with us. We appreciate any feedback about our hotel as it highlights the needs of our guests. We really enjoyed your kind regards about Michelle, she truly is amazing! I am sad to hear and I apologize that we did not meet the normal standard of quality that you have come... More

MIchigan
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 10, 2014

We recently booked this hotel for several nights due to good reviews here. We planned accordingly with bringing cash in order to avoid the hold they put on debit cards for the stay. Well lo and behold when I said I would pay cash upfront, the manager informed us I would still have to put that same amount (600.00) on... More

Was this review helpful? Yes 2
Ollie S, Front Office Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear valued guest, Thank you for your seemingly informative response. We are sorry to hear that you were disappointed with our policy and proceudres. As discussed, our hotel cannot accept cash alone at checkin, we must have a card present. We attempted as best we could to explain that we are able to hold the total amount of your stay... More

Shelton, Connecticut
Senior Contributor
46 reviews 46 reviews
40 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 22, 2014 via mobile

Here for a few nights to attend spring training baseball. Hotel is easy to find right off the exit although if you get the highway side of the building you may have trouble sleeping with all the noise. Room was clean and comfortable. The complimentary breakfast was your normal HIE items and very well stocked. The gym was located on... More

Was this review helpful? Yes
Ollie S, Front Office Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your kind comments regarding your recent stay with. I am pleased to know that you enjoyed your stay here! Breakfast, the outdoor heated pool and spa, and the fitness center are some of the amenities, I must say, our guests have come to love! I appreciate all your comments and would like to assure you that action... More

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Additional Information about Holiday Inn Express Chandler - Phoenix

Address: 15221 S 50th St, Phoenix, AZ 85044
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Chandler - Phoenix 2.5*
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Also Known As:
Holiday Inn Express Chandler - Phoenix Hotel Phoenix
Holiday Inn Phoenix
Phoenix Holiday Inn

57 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#13 Business Hotel in Phoenix #46 Family Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Phoenix-Chandler just off Interstate 10 and Chandler Boulevard. We are located in a suburban area close to Intel, ADP, Honeywell and Global Crossing. Enjoy wireless Internet access in all areas of the hotel, included in your rate. We have brand new 32 inch flat panel HD TV's. Our complimentary breakfast buffet offers hot items including a pancake machine, sausage gravy & biscuits, bacon, scrambled eggs or cheese omelets & sausage patties, among other items such as bagels, muffins, yogurt, hard boiled eggs, fruits and many other items. Check your email or print boarding passes in our business center. Our meeting room accommodates up to 40 people classroom style. We offer a larger work desk in our guest rooms and two phones. Guests coming to our area for leisure activities will enjoy our outdoor heated pool with whirlpool, and guest laundry. Workout with confidence in our fitness room which features state-of-the-art equipment. Detailed area information is available at our front desk. Golfers, we have several great courses just a short distance from the hotel. Nearby fun spots include Rawhide Western Town, Gila River Casino, and shopping centers, such as the brand new "Phoenix Premium Outlets Mall", only 3 miles from our hotel. We are a short drive to Phoenix Sky Harbor Airport, ASU, Phoenix Zoo and hiking trails. Whether your visit to the Phoenix/Chandler area is for business or pleasure, you are just a few clicks away from experiencing the Holiday Inn Express Hotel & Suites Phoenix-Chandler. ... more   less 
Number of rooms
125

Questions & Answers

Questions? Get answers from Holiday Inn Express Chandler - Phoenix staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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