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All 174 Phoenix hotels

Holiday Inn Express Chandler - Phoenix

2.5 of 5 Hotel   |   15221 S 50th St, Phoenix, AZ 85044
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Ranked #37 of 174 Hotels in Phoenix
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
CAROLYN G VAIL
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134 reviews from our community

Traveler rating
    65
    46
    16
    5
    2
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28
19
11
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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VAIL
1 review
4 of 5 stars Reviewed 2 weeks ago

Check in was a breeze, Misha, was very helpful and made sure our group of three rooms were all together.We threw her a curve ball and stayed two nights instead of one, we told her up front and were checked in quickly. The free breakfast was better than others I have had. Many different choices, loved the automated pancake maker.... More

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Oakland
1 review
5 of 5 stars Reviewed 3 weeks ago

This a wonderful place to stay everyone makes you feel welcome and take the time to be of service.Maria Ozuna from housekeeping stays on top of staff to make sure the rooms are clean and comfortable. Maria Teresa is a wonderful hostess in the breakfast area, she keeps her full attention to everyone needs during breakfast and keeps the areas... More

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Hartland, Wisconsin
2 reviews
1 of 5 stars Reviewed August 6, 2014

When in Phoenix, especially in July, one expects to use the pool and sitting area. The pool was a bad lab experiment and umbrellas didnt work!! Only stayed 2 out of 7 days!!! We were very unhappy with the experience.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear 1dede, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Germantown, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed July 28, 2014

We stayed one night at this hotel with our grandson on a trip we were making through the southwest. The front desk clerk was nice enough but not very engaging with us like other Holiday Inn Expresses I have stayed in. The room was nice, clean and well decorated. We ate at the Mellow Mushroom that was nearby and took... More

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Ollie S, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for sharing your review. I have shared your comments regarding our customer service level. Our staff have been reminded of their responsiblities and duties toward our guests, and of the need to maintain our usual high standards at all times. We look forward to welcoming you back in the near future. With best regards Ollie Smith General Manager More

West Chester, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 11, 2014

HI EX Ahwatukee is located right off I-10, very convenient to restaurants, shopping centers, etc. Not much of a view on the interstate side, but not noisy either. Friendly staff, good breakfast with both hot and cold options. Pool was nice yet rarely saw anyone using it. Gym was well-equipped. Rooms were clean! TV channel options were a bit limited.... More

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Ollie S, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

We are happy you enjoyed your stay with us. Thank you for your kind comments and we look forward to having the opportunity to welcome you back to the hotel in the near future. Sincerely, Ollie Smith General Manager More

phoenix
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 27, 2014

Have stayed here a few times. Right on the freeway but pretty much quiet. Walking distance to a few restaurants and convenience store. A very good location for nice restaurants if you drive 1-2 miles. A small pool but pretty much blocked from the wind. Clean rooms and will stay here again.

Was this review helpful? Yes
Ollie S, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for sharing your review. Your positive review is important to us as we strive to provide a unique and memorable experience to all of our guests. We hope to see you very soon again! Sincerely, Ollie Smith General Manager More

Dallas, Texas
2 reviews
5 of 5 stars Reviewed June 3, 2014

As always, I was welcomed with style! As a frequent guest of Holiday Inn Express and platinum club member, I was automatically upgraded to a great suite. Always accomodating and making sure I had what I needed. Very friendly front desk staff, especially at night.

Was this review helpful? Yes
Ollie S, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for sharing your review. I am happy you enjoyed your stay and the services at the hotel. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Sincerely, Ollie Smith General Manager More

escondido
Contributor
17 reviews 17 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2014

Meeting a friend for a girls weekend, the price was good. Room very nicely appointed for the price point, with 4 pillows on each bed and a flat screen tv. The room was clean and staff friendly. Breakfast was much nicer than the typical inexpensive motel with bacon and sausage, different kinds of eggs, toast and bagels as well as... More

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Ollie S, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for the letter following your recent stay at the Holiday Inn Express Phoenix/Chandler. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. We look forward to having the opportunity to welcome you back to the hotel in the near future. More

London
Top Contributor
120 reviews 120 reviews
55 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed April 27, 2014

Clean, modern, close to the freeway, petrol stations and places to eat, this is a straightforward no frills hotel that's ideal for a road trip. Good value for money as well, so cannot complain! Just don't expect 4-star.

Was this review helpful? Yes
Ollie S, Front Office Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your letter following your recent stay at the Holiday Inn Express Phoenix/Chandler. Your kind comments regarding our hotel and staff are very much appreciated and will be on to all concerned. We look forward to having the opportunity to welcome you back to the hotel in the near future. More

Penang Island, Malaysia
Contributor
17 reviews 17 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 20, 2014

I had been to this hotel before and it's good to be back when in business trip. The most recent week, i had a feeling that the quality i received were familiar. most of the time the front desk staff are very nice. one particular worth mention, Ms Michelle has exceptional memory that can remember i am a returned guest... More

Was this review helpful? Yes
Ollie S, Front Office Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Thank you for your comments regarding your recent stay with us. We appreciate any feedback about our hotel as it highlights the needs of our guests. We really enjoyed your kind regards about Michelle, she truly is amazing! I am sad to hear and I apologize that we did not meet the normal standard of quality that you have come... More

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Additional Information about Holiday Inn Express Chandler - Phoenix

Address: 15221 S 50th St, Phoenix, AZ 85044
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Chandler - Phoenix 2.5*
Number of rooms: 125
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Also Known As:
Holiday Inn Express Chandler - Phoenix Hotel Phoenix
Holiday Inn Phoenix
Phoenix Holiday Inn

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