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Holiday Inn Express Chandler - Phoenix

#53 of 174 Hotels in Phoenix
Certificate of Excellence
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15221 S 50th St, Phoenix, AZ 85044
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Holiday Inn Express Chandler - Phoenix
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Holiday Inn Express Chandler - Phoenix
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146 reviews from our community

Traveler rating
    67
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    21
    5
    3
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33
23
11
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scotland, United Kingdom
Top Contributor
66 reviews 66 reviews
39 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Located just off Intersate 10 at Chandler Boulevard, this hotel is a clean and comfortable place to stay. Rooms were a good size, the fitness room had a good variety of machines and the pool and spa area was really nice with rocks and a small waterfall and in the sun for most of the day. There was also a... More 

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St. John's, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The good: Check-in was lightning fast. Rooms were clean. Hot breakfast was not Hampton Inn level, but good. Cinnamon rolls were a nice addition to the selections. I love when hotels differentiate themselves like that. Good location right off I-10. Very easy to find and a quick drive to Chandler Fashion Center if that's your thing. The not so good:... More 

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Cochise, Arizona
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is good, the property is nice looking, and the lobby and dining area is set up well. Drinks and cookies are offered throughout the day which is a nice touch. The rooms are comfortable enough, could use a little more care when cleaning around the furniture, the bathrooms needed a bit more attention too, but overall good. The... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear CWF31310, Thank you for providing us with a very considerate review and thank you for staying with us. I appreciate and wish to thank you for the warm comments intended for the staff. On the other hand, I am sorry for the inconvenience you had over the bed. Please be assured that this matter will be looked into. We... More 

2 reviews
1 of 5 stars Reviewed 3 weeks ago

We entered the room to a stale smell, the bath tub constantly drips, the fire alarm went off when the heater was turned on, there was trash in the trash cans from the previous visitor and the worst was after returning from a day of Spring Training we asked for fresh towels and wash cloths (we were told there were... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear Christy W, Thank you for taking the time to review our property. Our hotel is very proud of its level of service, cleanliness and quality of product. It seems that we were not able to execute an exemplary hotel stay experience due to the dripping bath tub, fire alarm incident, poor housekeeping and front office services, and lack of... More 

San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff are very friendly and the bed is extremely comfortable. Very good location if you need to stay on the south side of Phoenix. A great view of the mountains with good food and shopping close by. There was not a lot of attention to detail in keeping the property clean of trash. The rooms were clean and beds... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear Matt M, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the friendly service, comfortable rooms, good breakfast option and location of the hotel. It is regrettable that you were let down by the... More 

West Fargo, North Dakota
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for our entire 12 day stay in AZ. It is very close to I-10 and so was great for touring south of the city and also perfect for the Wild Horse Pass Dragstrip and Casino. Very nearby is a nearly new outlet mall. The hotel is right off of Chandler and 50th with a Cracker Barrel restaurant... More 

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Naantali, Finland
Top Contributor
75 reviews 75 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is hotel, which is good for shopping people. It is located very near from Phoenix Outlets. If you want to visit in Phoenix downtown, it is not right place. We are driving from LA to Florida, and we want to stop the Outles, so it is fine for us. Hotel also served continental breakfast, which was typical, no gourmet-style,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear Hapaa, We appreciate you sharing your thoughts with regards to your stay at our hotel. We work very hard to ensure our facilities and guest comfort are superior and it is nice to read that the rooms and our location to the outlet mall is well to your liking. Your patronage and support to the hotel is very important... More 

Orcutt, California, United States
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 3, 2015

We were very pleased with this hotel. It was close to where we needed to be and the room was clean and comfortable. The staff at check in was super friendly and made us feel very welcome. Although we didn't use the pool, it was soothing listening to the small waterfall in the pool. We didn't have the breakfast, but... More 

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Home, Kansas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 2, 2015

We just came back from Mesa-Phoenix area, here to watch the Phoenix Open. The bar was great with craft beers and a friendly server, the outside pool, hot tub area also had a seating area and the portable fire pit was lit for a great evening. The staff is extremely friendly and accommodating. The rooms were spacious and the property... More 

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A TripAdvisor Member
3 of 5 stars Reviewed December 29, 2014

Staff was very friendly and professional. Beds were hard and lumpy and room needed some care. Soiled chair, loud heater/ac and shower faucet falling apart. Otherwise room was clean. Breakfast was pretty good for quick start and they did a good job keeping it stocked. There was also some interstate noise. Didnt like the $10 per night charge for third... More 

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