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Comfort Inn Phoenix

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2641 W Union Hills Dr, Phoenix, AZ 85027
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Comfort Inn Phoenix
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Comfort Inn Phoenix
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132 reviews from our community

Traveler rating
    20
    35
    32
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    30
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24
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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ohio
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked through travelocity. Check-in was quick and pleasant. The room was clean and comfortable but the phone didn't work. Desk clerk advised that many of the room phones don't work. The weight machines in the fitness room were not working, and obviously hadn't been for a while (weight cables disconnected, pulleys un-bolted, etc. The pool and hot tub were nice,... More 

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Shoreline, Washington
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First the positive, it is next to I17 with easy access N or S. Our room was also next to I17 and we got to listen to it all 24hrs and was louder than the room air conditioner. Because we were there for Spring Training and driving all over the easy access to the freeway was good. They obviously have... More 

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Albuquerque, New Mexico
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Under no circumstances should you stay at this property. If it's the last room in town - you would be better off sleeping in a tent. I picked this property because of it's procimity to the many spring training camps in Phoenix. I found the $200 a night rate high but chalked it up to expected price gouging during spring... More 

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kansas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 15, 2015

Contrary to the other reviews I found the beds to be fine but they were the only thing at this location that was "Comfort Inn" quality. The carpet throughout hotel is in dire need of being replaced and the hallways were dirty. The quality of the breakfast rolls, breads, etc were poor and the one attendant was unable to keep... More 

Was this review helpful? Yes 2
Cottonwood, Arizona
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 1, 2015

Hallway smell and carpet were dirty. Could hear noises from other rooms. Beds not comfortable at all, woke up with a bad back. Hotel would be great for kids. Pool never close. Bad for people want to sleep!

Was this review helpful? Yes 3
Saratoga Springs, Utah
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 28, 2015

Nasty. Take a look at the hallways and you'll know what I'm talking about. We had to stay here for a "stay and play" soccer tournament in February 2015. I slept on a sofa sleeper bed and 2 weeks later I am still paying the price with a sore back. The noise from the other rooms...noises that adults shouldn't need... More 

Was this review helpful? Yes 3
Wisconsin
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 18, 2015

Filthy, rundown, overworked and stressed staff. This hotel is poorly run and maintained. Workout equipment and laundry facilities are broken down or out of order. The carpeting in the hallways is beyond filthy. Our room had dirty and torn upholstery, mold in the bathroom and drill holes in the walls. The bathroom door, shower doors and closet door were nearly... More 

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Olympia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 27, 2015

Great location for major arterial access. Rooms are quiet unless you are by an exterior side door. Rooms are clean; housekeeping does a good job. Had to get our keys reactivated twice in the week we were there--not sure what the problem was. Signage in hotel for elevators, lobby and ice and vending machines is not good--I got turned around... More 

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Sahuarita, Arizona
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed January 23, 2015

This hotel is horrible. I was booked in a room towards the back. I asked to be moved to a different room as there was some man, obviously living from his car, several other guys just hanging outside that didn't seem to have the best intentions. I moved to a room closer to the front. About 20 minutes later the... More 

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Los Alamos, New Mexico
Top Contributor
96 reviews 96 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 21, 2015

This is a nice hotel. Rooms are big, reasonably appointed. Everything works well, the wifi is strong, the breakfast was complete with waffles, eggs and sausage. The price was more than reasonable for the offering and I strongly recommend it to anyone who doesn't need the ultimate in luxury. It's not brand new, and the ice maker on our floor... More 

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