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All 174 Phoenix hotels

Comfort Inn Phoenix

3.0 of 5 Hotel   |   2641 W Union Hills Dr, Phoenix, AZ 85027 (Deer Valley)
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Ranked #108 of 174 Hotels in Phoenix
A recent review
3 of 5 stars Reviewed August 27, 2014
Troy L Odessa, Florida
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116 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed September 18, 2014

The carpet throughout the hotel was awful, manager said it was being replaced, but they shouldn't be renting rooms like that, had bullet hole in the window, found dried urine between the toilet tank and the bowl was very obviously visible when the lid was closed, although they did clean the toilet when asked, no other recourse

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Palm Springs, California
Senior Contributor
35 reviews 35 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 14, 2014

We needed a hotel that accepted pets. However, we weren't looking to stay in a dog house. This hotel is disgusting. Cigarette butts in the entryways, stained and torn carpeting, filthy windows, no a/c in the hallways, etc., etc. The desk clerk agreed and suggested that I contact the management company "as the owner will do nothing"

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Odessa, Florida
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 27, 2014 via mobile

Came into Phoenix for two days and booked this hotel based on it's convenient location to I 17. It had a promotional/seasonal, special rate. I was happy to pay less than I usually do when traveling; but, As I walked up to the second floor and down the hallway to my room I was getting more questioning with each step...... More

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London, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 6, 2014

Good value Only stayed a night. Was a bit out of Phoenix. Rooms were clean & spacious. Pool area was clean. Looked a little run down needs a make over. Staff were friendly. Breakfast was included in the price.

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Scottsdale, AZ
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed July 27, 2014

Upon check-in, we found out there was no running water and the pool was green, because we purchased online, we were out of luck and had no choice but to stay. Front desk women was not courteous and Manager was not on site, like ever. If you are asked to leave, not that we were, but the people next door... More

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 26, 2014

Walked in and waited about 20 min to be checked in. Front desk attendent seemed a little disgruntled and not very friendly when we told her we made a second reservation for the next night we asked if she could leave a note that we wanted to stay in the same room.....instead saying just call the front desk in the... More

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California
Top Contributor
60 reviews 60 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 13, 2014

While the hotel was not bad (and needed some TLC), it was OK for the price. The clerk first put me in a room next to a very noisy ice machine, but was accommodating when I asked for a quieter room. There was some water damage at the hotel and in the morning (at 7:00 am), the workers began with... More

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Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 13, 2014

This hotel was booked online very last minute. It was ok. I should start off by saying iam used to 4 or 5 star hotels so Definitely not a 3 star as listed online. The hallways are old and run down. The room it self was clean with a loud air conditioner. Our room was facing the freeway so you... More

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Oro Valley, Arizona
Contributor
17 reviews 17 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 28, 2014

Booked this hotel as it was the host hotel for an Ben Avery event. Checked in and the reate was not what I had booked it at. They adjusted it. Checked into the room and it smelled of smoke. They gave us a different room with an upgrade. It was quiet and got a good nights sleep. The only negative... More

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Additional Information about Comfort Inn Phoenix

Address: 2641 W Union Hills Dr, Phoenix, AZ 85027
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Phoenix 3*
Number of rooms: 166
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Also Known As:
Comfort Inn Phoenix Hotel Phoenix

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