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Comfort Inn Phoenix

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2641 W Union Hills Dr, Phoenix, AZ 85027
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1 room 1 guest
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Comfort Inn Phoenix
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143 Reviews from our TripAdvisor Community

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Traveler rating
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    33
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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All months
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Bathroom needed serious renovation...peeling wallpaper and need of new calking, although it was clean. The king sized bed was very comfortable and in spite of 115 degrees outside, the room cooled well. The hall to the rooms was not cooling and needed repair. The complimentary breakfast was good with a nice variety. The front desk staff at check in was... More 

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Phoenix, Arizona
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 21, 2015 via mobile

Hotel staff was very friendly and welcoming. Our room was very nice, Standard King. A few issues was mold in the bathroom on the ceiling, light fixture missing cover and/or dirty, bathroom vent was filthy and tub drained quite slow. Reported all the issues to the front desk as we were checking out. They seemed receiptive to the issues. Breakfast... More 

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Monument, Colorado
1 review
5 of 5 stars Reviewed July 19, 2015

Outstanding service from the front desk; exceptionally nice lobby, breakfast area, and guest rooms. Front desk worker was very courteous, knowledgeable, and helpful. One of the best Comfort Inns we've ever stayed at. It really exceeded our expectations. Highly recommended!

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Green Castle
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 26, 2015

This Motel is in a good location to get around Phoenix. The room was a nice size with a large desk to work and the bed was comfortable. The issue I had was the way it's being managed. I found a large bug in the room and called the front desk to send someone down. The girl at the front... More 

Was this review helpful? Yes 1

Travelers are raving about these Phoenix hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Everything was perfect -main concern was cleanliness -they met the standard . Pool & hot tub area very clean . Staff very friendly -helpfull . Breakfast was great . Room s were updated -very well done Will stay there again when in town .

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 24, 2015 via mobile

After going into the lobby it was nice and looked nice. But we were sadly mistaken when we went to the room. The door is super hard to open and close bathroom door doesn't close mold in the tub a huge hole in the ceiling. Stained carpet stained sheets. Smelled like cigarettes. Staff unfriendly. The ice machine was broken and... More 

Was this review helpful? Yes 3
St. Albans, United Kingdom
Level Contributor
316 reviews
234 hotel reviews
common_n_hotel_reviews_1bd8 334 helpful votes
3 of 5 stars Reviewed May 23, 2015

I reserved this motel months ago, for two nights. I had just driven 400 miles with only one short break, so was tired. I signed the usual paperwork and didn't read it: we stay in about 40 accommodations across the country on road trips each summer, it looked the same as always. Our attention was not drawn to anything which... More 

Was this review helpful? Yes 3
Phoenix, Arizona
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 1, 2015

I booked this hotel for family coming briefly into town. I surprised the arriving guests by checking the room in prior to their arrival, paying with my credit card, and leaving an amenity in the room. 2 days later when speaking with my family they advised they never received the amenity and in fact had been given keys to an... More 

Was this review helpful? Yes 3
Berea, Ohio
Level Contributor
58 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed April 29, 2015

Corridor carpets are old, stained, and stretched. The room itself was nice. A suite with a nice separate living room area with sink, desk, couch, TV and coffee maker and all was very clean. Shower head did not turn all the way on so water came out of the spigot and the shower meaning little water pressure. The bedroom is... More 

Was this review helpful? Yes 3
ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 16, 2015

Booked through travelocity. Check-in was quick and pleasant. The room was clean and comfortable but the phone didn't work. Desk clerk advised that many of the room phones don't work. The weight machines in the fitness room were not working, and obviously hadn't been for a while (weight cables disconnected, pulleys un-bolted, etc. The pool and hot tub were nice,... More 

Was this review helpful? Yes 2
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