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Comfort Inn Phoenix

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2641 W Union Hills Dr, Phoenix, AZ 85027
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Comfort Inn Phoenix
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#105 of 174 Hotels in Phoenix
A recent review
3 of 5 stars reviewed yesterday
dialmcm713 Cottonwood, Arizona
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128 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cottonwood, Arizona
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

Hallway smell and carpet were dirty. Could hear noises from other rooms. Beds not comfortable at all, woke up with a bad back. Hotel would be great for kids. Pool never close. Bad for people want to sleep!

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Saratoga Springs, Utah
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Nasty. Take a look at the hallways and you'll know what I'm talking about. We had to stay here for a "stay and play" soccer tournament in February 2015. I slept on a sofa sleeper bed and 2 weeks later I am still paying the price with a sore back. The noise from the other rooms...noises that adults shouldn't need... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Filthy, rundown, overworked and stressed staff. This hotel is poorly run and maintained. Workout equipment and laundry facilities are broken down or out of order. The carpeting in the hallways is beyond filthy. Our room had dirty and torn upholstery, mold in the bathroom and drill holes in the walls. The bathroom door, shower doors and closet door were nearly... More 

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Senior Contributor
24 reviews 24 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great location for major arterial access. Rooms are quiet unless you are by an exterior side door. Rooms are clean; housekeeping does a good job. Had to get our keys reactivated twice in the week we were there--not sure what the problem was. Signage in hotel for elevators, lobby and ice and vending machines is not good--I got turned around... More 

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Sahuarita, Arizona
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed January 23, 2015

This hotel is horrible. I was booked in a room towards the back. I asked to be moved to a different room as there was some man, obviously living from his car, several other guys just hanging outside that didn't seem to have the best intentions. I moved to a room closer to the front. About 20 minutes later the... More 

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Los Alamos, New Mexico
Top Contributor
75 reviews 75 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 21, 2015

This is a nice hotel. Rooms are big, reasonably appointed. Everything works well, the wifi is strong, the breakfast was complete with waffles, eggs and sausage. The price was more than reasonable for the offering and I strongly recommend it to anyone who doesn't need the ultimate in luxury. It's not brand new, and the ice maker on our floor... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 21, 2015

I've stayed here frequently as it is relatively close to the Cave Creek/Carefree area and the most reasonably priced facility in the area. We were pleasantly surprised by the soft/fluffy towels on our first night, much nicer than one would expect at this price point, but that was just one night. The rooms are starting to looked a little worse... More 

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Houston, Texas
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 17, 2015

The hotel is nice and great for the budget price we were looking for. The facilities are great, free breakfast is included, and the beds/toiletries were great. Unfortunately the location is a bit far away from several attractions but that's okay given the great price deal.

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Mumbai (Bombay), India
Top Contributor
115 reviews 115 reviews
22 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed November 18, 2014

It is one of the better located place to stay while in Phoenix one can spend decent time . the place is clean and serve the purpose you have gone. some of our party were occupying the place for three days. book in advance .

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 10, 2014

Our shower had mold in our bathroom. Not just a little but above the whole shower. They wanted to paint over it but that wouldn't get rid of the mold. They customer service is ridiculous. They were not helpful in any way.

Was this review helpful? Yes 3
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Additional Information about Comfort Inn Phoenix

Address: 2641 W Union Hills Dr, Phoenix, AZ 85027
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Phoenix 3*
Number of rooms: 166
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Also Known As:
Comfort Inn Phoenix Hotel Phoenix

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