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All 174 Phoenix hotels

Comfort Inn Phoenix

3.0 of 5 Hotel   |   2641 W Union Hills Dr, Phoenix, AZ 85027 (Deer Valley)
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Ranked #107 of 174 Hotels in Phoenix
A recent review
4 of 5 stars reviewed 4 weeks ago
devinder s Mumbai (Bombay), India
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120 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Mumbai (Bombay), India
Top Contributor
80 reviews 80 reviews
16 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It is one of the better located place to stay while in Phoenix one can spend decent time . the place is clean and serve the purpose you have gone. some of our party were occupying the place for three days. book in advance .

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 10, 2014

Our shower had mold in our bathroom. Not just a little but above the whole shower. They wanted to paint over it but that wouldn't get rid of the mold. They customer service is ridiculous. They were not helpful in any way.

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 30, 2014

Although the hotel itself needs some updating, the room wasn't horrible. The carpeting was in bad shape everywhere, but it appeared that some was being replaced the day we left. The ice machine near us didn't work. Long walk to another revealed dirty hallways. We only stayed for one night, the night after the major flood on a Monday in... More 

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Contributor
19 reviews 19 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 29, 2014

This hotel was perfect for what we required. The room was clean and spacious, the staff were friendly especially the camp guy working breakfast. It was located close to the i17 but not to close. The hotel is a bit out-dated and could certainly do with some new decor but being here on business and always on the move the... More 

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1 review
1 of 5 stars Reviewed September 18, 2014

The carpet throughout the hotel was awful, manager said it was being replaced, but they shouldn't be renting rooms like that, had bullet hole in the window, found dried urine between the toilet tank and the bowl was very obviously visible when the lid was closed, although they did clean the toilet when asked, no other recourse

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Palm Springs, California
Senior Contributor
37 reviews 37 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 14, 2014

We needed a hotel that accepted pets. However, we weren't looking to stay in a dog house. This hotel is disgusting. Cigarette butts in the entryways, stained and torn carpeting, filthy windows, no a/c in the hallways, etc., etc. The desk clerk agreed and suggested that I contact the management company "as the owner will do nothing"

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Odessa, Florida
Top Contributor
51 reviews 51 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 27, 2014 via mobile

Came into Phoenix for two days and booked this hotel based on it's convenient location to I 17. It had a promotional/seasonal, special rate. I was happy to pay less than I usually do when traveling; but, As I walked up to the second floor and down the hallway to my room I was getting more questioning with each step...... More 

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London, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 6, 2014

Good value Only stayed a night. Was a bit out of Phoenix. Rooms were clean & spacious. Pool area was clean. Looked a little run down needs a make over. Staff were friendly. Breakfast was included in the price.

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Scottsdale, AZ
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed July 27, 2014

Upon check-in, we found out there was no running water and the pool was green, because we purchased online, we were out of luck and had no choice but to stay. Front desk women was not courteous and Manager was not on site, like ever. If you are asked to leave, not that we were, but the people next door... More 

Was this review helpful? Yes 3
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Additional Information about Comfort Inn Phoenix

Address: 2641 W Union Hills Dr, Phoenix, AZ 85027
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Phoenix 3*
Number of rooms: 166
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Also Known As:
Comfort Inn Phoenix Hotel Phoenix

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