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Comfort Inn Phoenix

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2641 W Union Hills Dr, Phoenix, AZ 85027
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1 room 1 adult
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Comfort Inn Phoenix
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179 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
1 review
3 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 nights.... The only reason I would ever even consider coming back is because of the girls behind the desk. My room had some issues and I needed to be moved, and the girl behind the desk, Ashley, was incredibly hospitable and sensitive to my needs. Another girl, I believed to be named JoAnna was also... More 

Helpful?
Thank J J
Vernon, Arizona
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Not a bad place to stay at all. There trying hard to remodel and update. Booked a room with two full beds but they don't have that, they have rooms with two kings for the same price! AWSOME! Staff if super friendly and hotel was clean, furniture is a little worn and there were some small stains on the carpets,... More 

Helpful?
Thank Nick C
Seminole, Oklahoma
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Choice hotel should back away quickly from this establishment. The staff although friendly were frustrated with the owner. Our room would have / should have been a very nice suite. The living room area was not to bad however the bedroom was disgusting. The wallpaper peeling, dresser doors gaming off, baseboards coming apart, & large pet stains on the floor,... More 

Helpful?
Thank kformica
Los Alamos, New Mexico
Level Contributor
130 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Between the time I made a reservation and arriving, the hotel was sold. The new owners said they'd honor the reservation, and they did, but they tacked on another ten bucks for two of us if we wanted the free breakfast. We declined, and in a way that's no big deal, but in another it is -- probably it's best... More 

Helpful?
Thank Dave N
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

The sign says comfort in the receipt says Plaza inn. This place is a dump. I'm only paying $45 a night but I'm also afraid to take my socks off. The front desk girl said that they're remodeling the hotel into a closet in and that your privilege points will still be awarded to you......I'm not sure about that! Lots... More 

Helpful?
Thank Wyobio
Conway, MO
Level Contributor
75 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First there was a Soccer team staying at the property and they were running in the halls and being very loud. We got a room on the first floor and it was not what we expected. The couch and chair were both very soiled. The carpet was extremely dirty. We wore shoes at all times. I was surprised that at... More 

Helpful?
Thank bobkat45
Phoenix, Arizona
Level Contributor
7 reviews
5 hotel reviews
3 of 5 stars Reviewed December 6, 2015

Hotel is old and dated. Room furniture is old and worn. Bed was comfortable. There is no operating fitness room, nor is there a restaurant as the photos of the front sign on the webpage would indicate. And there are no eating places within a resonable walking distance. My room was clean, and overall the place was clean. And I... More 

Helpful?
Thank David G
Kent, Washington
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 5, 2015 via mobile

On the positive side: No cleanliness issues Fast high speed internet Comfortable bed On the negative A lot of wear and tear Staff is not engaged The deal breaker for me is the noise. I am not usually to picky about noise but this hotel located next to the freeway with poor insulation, heavy metal slamming doors and uncarpeted hallways... More 

Helpful?
Thank mrbill999
Thomasville, Pennsylvania
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 3, 2015

We had to stay here for 9 days when we relocated from PA to AZ. This was one of the worst experiences we have had. First we were told from Hotel.com that this was a 3 star hotel. No way this is 3 star, first we didn't even have a microwave or a refrigerator in our room. We have a... More 

Helpful?
Thank Sntimentildy
Macon
1 review
1 of 5 stars Reviewed November 28, 2015

Room was Ok Cops doing stings in parking lot 3 times People standing at open door ways all the time They have an online 29.95 special 4-8 people live in 1 room get free breakfast Never stayed where I was more afraid for my safety Not 3 star

Helpful?
Thank Richard S
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