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All 174 Phoenix hotels

Comfort Inn Phoenix

3.0 of 5 Hotel   |   2641 W Union Hills Dr, Phoenix, AZ 85027 (Deer Valley)
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49%
Ranked #105 of 174 hotels in Phoenix
A recent review
3 of 5 stars reviewed 5 days ago
Troy L Odessa, Florida
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113 people have reviewed this hotel

Traveler rating
    18
    33
    25
    15
    22
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Odessa, Florida
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Came into Phoenix for two days and booked this hotel based on it's convenient location to I 17. It had a promotional/seasonal, special rate. I was happy to pay less than I usually do when traveling; but, As I walked up to the second floor and down the hallway to my room I was getting more questioning with each step...... More

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London, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good value Only stayed a night. Was a bit out of Phoenix. Rooms were clean & spacious. Pool area was clean. Looked a little run down needs a make over. Staff were friendly. Breakfast was included in the price.

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Scottsdale, AZ
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed July 27, 2014

Upon check-in, we found out there was no running water and the pool was green, because we purchased online, we were out of luck and had no choice but to stay. Front desk women was not courteous and Manager was not on site, like ever. If you are asked to leave, not that we were, but the people next door... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 26, 2014

Walked in and waited about 20 min to be checked in. Front desk attendent seemed a little disgruntled and not very friendly when we told her we made a second reservation for the next night we asked if she could leave a note that we wanted to stay in the same room.....instead saying just call the front desk in the... More

Was this review helpful? Yes 1
California
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 13, 2014

While the hotel was not bad (and needed some TLC), it was OK for the price. The clerk first put me in a room next to a very noisy ice machine, but was accommodating when I asked for a quieter room. There was some water damage at the hotel and in the morning (at 7:00 am), the workers began with... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 13, 2014

This hotel was booked online very last minute. It was ok. I should start off by saying iam used to 4 or 5 star hotels so Definitely not a 3 star as listed online. The hallways are old and run down. The room it self was clean with a loud air conditioner. Our room was facing the freeway so you... More

Was this review helpful? Yes 1
Oro Valley, Arizona
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 28, 2014

Booked this hotel as it was the host hotel for an Ben Avery event. Checked in and the reate was not what I had booked it at. They adjusted it. Checked into the room and it smelled of smoke. They gave us a different room with an upgrade. It was quiet and got a good nights sleep. The only negative... More

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Milw
Top Contributor
64 reviews 64 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 22, 2014

I booked 2 rooms for our family and had a pleasant stay. It wasn't fabulous but the price was great and very much worth it. The breakfast was decent and the breakfast area was clean and comfortable. The pool area was also very nice. We had no problems and would consider this hotel again.

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Arizona
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 14, 2014

This hotel gets one extra star because the bed was very comfortable, but from the very start, things were messed up. We had reserved three rooms, and held them on one credit card. The card had already been charged at check-in (3:15) because the clerk said if you aren't there by 3, your card gets charged. Huh?? I've never heard... More

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Additional Information about Comfort Inn Phoenix

Address: 2641 W Union Hills Dr, Phoenix, AZ 85027
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Phoenix 3*
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Also Known As:
Comfort Inn Phoenix Hotel Phoenix

73 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
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166

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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